Honeywell PC42d Manual de usuario

PC42d

Desktop Printer

User Instructions

ii User Instructions for PC42d Desktop Printer

Disclaimer

Honeywell International, Inc. (“HII”) reserves the right to change the specifications described in this Handbook

and other information without notice. Under any circumstances the reader should check whether any such

changes have been made. The information contained herein does not tantamount to any

warranties/undertaking made by HII.

HII shall not be held responsible for any technical or editorial error and omission in this Handbook. Nor shall it

be held liable for any accident or indirect damage/loss incurred as a result of the supply, implementation or use

of materials herein. Furthermore HII does not accept any responsibility for any failure to achieve expected

results by reason of the user’s selection and use of software and/or hardware.

The text in this Handbook contains proprietary information protected by copyright. In addition, all rights are

reserved by HII. Photocopying or duplication of any contents herein or translation of such contents into other

languages is prohibited without HII’s prior written consent.

Patent

For patent-related information please refer to www.hsmpats.com.

Contents

User Instructions for PC42d Desktop Printer iii

Contents

Customer Support....................................................................................................vii

Product services and repair......................................................................vii

Limited warranty repair .............................................................................vii

Send feedback..........................................................................................vii

1 About the Printer ................................................................................ 1

About PC42d printer.................................................................................................. 2

Printer features.......................................................................................................... 2

Printer button............................................................................................................. 3

LED Status Light ....................................................................................................... 4

Medium...................................................................................................................... 5

Installation of inlaid paper-roll medium.............................................................. 6

Installing external medium............................................................................... 10

Connecting the printer to its power source ..............................................................11

Printer Command Language....................................................................................11

About Direct Protocol....................................................................................... 12

About ESim...................................................................................................... 12

About ZSim...................................................................................................... 12

Setting printer command language......................................................................... 12

Setting command language using printer button............................................. 13

Setting command language using printer portal.............................................. 13

About test label ....................................................................................................... 14

Print a test label when the printer is switched on............................................ 14

Printing a test label when the printer is on standby mode............................... 15

Contents

iv User Instructions for PC42d Desktop Printer

2 Connecting the Printer.......................................................................16

Installation of printer driver program ....................................................................... 17

Connecting the printer to your PC........................................................................... 18

Using USB cable to connect the printer .......................................................... 18

Connecting the printer using serial communication cable............................... 18

Connecting the printer to the network..................................................................... 19

Connecting to USB devices .................................................................................... 19

Configuring the printer............................................................................................. 20

Configuring the printer using printer portal...................................................... 20

Configuring the printer using SDT................................................................... 21

Upgrading firmware................................................................................................. 22

Downloading updated printer firmware............................................................ 23

Upgrading firmware using USB thumb drive................................................... 23

3Printer Troubleshooting and Maintenance..........................................24

Contact Product Support......................................................................................... 25

Finding printer configuration and serial number ..................................................... 26

Printer Problems and Possible Solutions................................................................ 27

Restoring Default Setting........................................................................................ 28

Using printer button to restore default setting ................................................. 28

Using printer web page to restore default setting............................................ 29

Sing SDT to restore default setting ................................................................. 30

Cleaning the printer head........................................................................................ 30

Changing printer head............................................................................................. 31

Contents

User Instructions for PC42d Desktop Printer v

Cleaning the roller................................................................................................... 33

Cleaning the printer’s interior .......................................................................... 34

Cleaning the printer’s exterior ......................................................................... 35

ASpecifications ....................................................................................36

Printer Specfiications............................................................................................... 37

Supports bar code and symbolic notation standards.............................................. 40

BDefault Setting...................................................................................42

Default settings ....................................................................................................... 43

Serial port settings........................................................................................... 43

Ethernet settings.............................................................................................. 44

Medium settings .............................................................................................. 44

Printing quality setting ..................................................................................... 47

General system settings.................................................................................. 47

Managing I/O settings...................................................................................... 49

Managing services settings............................................................................. 49

DNS network services..................................................................................... 50

Net1 network services..................................................................................... 50

WINS network services ................................................................................... 51

Web Server network services.......................................................................... 51

CUsing INPrint to print label ................................................................52

About INPrint page.................................................................................................. 53

Printing INPrint label........................................................................................ 53

INPrint pre-defined label formats..................................................................... 55

Customer Support

User Instructions for PC42d Desktop Printer vii

Customer Support

If you need help during product installation or troubleshooting you can contact us using

any of the following means:

Knowledge base: www.hsmknowledgebase.com

We provide thousands of immediate solutions in our knowledge base. If they are not

helpful to you please visit our technical support portal and submit or post your

questions.

Technical support portal: www.hsmsupportportal.com

Visit our technical support portal to search our database, submit your questions, apply

for return call or provide your feedback. When completing the forms please provide as

much information as possible. You can even send in attachments.

Users in Mainland China are more than welcome to call 4006396841 to contact our

service hot-line, or visit our website at www.honeywellaidc.com/locations.

For our latest contact information please visit our website.

Product services and repair

Honeywell International Inc. provides services for all its products through its service

centers around the world. To find our service center near you, please visit

www.honeywellaidc.com. Select ‘Support’> ‘Contact Support’> ‘Service and

Repair’. Before returning the product, please contact our service center to obtain

authorization code for return of materials (RMA #).

If you wish to obtain warranty repair or non-warranty repair service, please return the

product to Honeywell (postage prepaid) and provide duplicate of dated purchase

record.

Limited warranty repair

For more information on warranty repair, please visit www.honeywellaidc.com. Click

‘Resources’ > ‘Warranty’.

Send feedback

Your feedback is most important for continuous improvement of our files. To provide

feedback on this Handbook, please contact our Technical Communications

Department through ACSHSMTechnicalCommunications@honeywell.com.

Customer Support

viii User Instructions for PC42d Desktop Printer

Warning: The printer’s operating parts will be exposed if its cover is opened. Please

make sure to close the cover before operating the printer.

Warning: The printer head/motor may cause scalding after use. Please wait for it cool

down.

Warning: Do not place your fingers in the printer when connecting to power.

Warning: The paper-cutting device contains sharp edges. Please take care to avoid

having your fingers or other parts of the body coming into contact with it.

Note: Please read carefully and review all precautionary information contained in this

Handbook before connecting the printing.

Note: Please comply with all safety and accident-prevention regulations in the

specification region and application venues.

Note: Do not cause water to splash onto the printer. Remove the printer when cleaning

industrial environment with a soft hose, or take precaution to protect it against

splashing and humidity.

Note: Both hardware and software safety precaution measures must be taken to

prevent the occurrence of abnormal system status.

Note: Please ensure that no danger will occur under any circumstances, not even for a

short duration.

Note: Please read thoroughly the warnings on the cover of the cleaning card before

using it.

Note: To reduce the risk of electrocution or fire, please close the printer cover and

switch off power supply to the printer. There are no parts in the printer which can be

maintained by the user.

About the Printer

This Chapter describes PC42d printer’s features and basic operations.

Chapter 1: About the Printer

2User Instructions for PC42d Desktop Printer

About PC42d printer

PC42d is a compact, lightweight, reliable and easy-to-use printer. It is capable of

printing up to 1,000 labels daily. Its features include:

• Printing resolution of 203 dpi (8 dots/mm);

• Printing speed: 2 to 4 ips (inches per second);

• It can be connected to storage devices, scanners or the USB port of a keyboard;

• It can also be connected to USB port of a PC;

• It supports programming languages for printers including Direct Protocol, ZSim

and ESim etc.;

• Optional, factory-installed Ethernet port;

• Optional, factory-installed RS-232 serial port.

Printer features

Use the illustration below to find the printer’s features

PC42d front panel

Medium window

LED status indicator light

Power switch

Upper cover handle

Printer button

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