Hive Active Heating Manual de usuario

Hive Active Heatin

Thermostat

installation uide

Installation order

For quick and ecient setup install Hive Active Heatinin this order:

Install hub

Wait until the hub

ﬂashes AMBER

Here’s what you’ll need to

install Hive Active Heatin

• A workin as central heatin system

• An existin broadband connection with a spare Ethernet port

• An Android or Apple smartphone to control your heatin via

the app or an up to date web browser.

Add thermostat

It will show ‘Search’

and then connect

Complete online setup

Control your

thermostat remotely

Install receiver

Wait until the status li ht

ﬂashes AMBER

Hot

water

Central

heating

Please remember that for your

own safety Hive Active Heating

should always be installed by

a qualified professional.

Contents

The hub page 3

The receiver page 7

The thermostat page 23

Controllingyour thermostat remotely page 30

Multizone page 31

1 The Hive Hub

If you already have a Hive Hub just put it into pairin mode. To do this

press the button at the rear of the hub for second and release it.

The middle li ht should now ﬂash AMBER showin it is in pairin mode.

Then move on to sta e .

If you are not installin a hub just now skip to step .

Button

1a – Installin your hub

To install the hub, there must be a broadband connection with a spare

network port and a power socket must be nearby. Once this has been

located, connect the hub as follows:

Connect the hub to the household’s

broadband router usin the network

cable provided.

Fit the power cable into the hub and

plu it into a power socket.

Wait for the middle li ht to ﬂash

AMBER. Durinstart-up the GREEN

li ht will ﬂash, followed by the

AMBER li ht. This usually takes

5-10 minutes.

1b – Connectingthe hub

Once the AMBER light is flashing, the hub is set up and you can move onto

installingthe receiver. If no lights are displayed immediately after the hub

has been turned on, check all cables are connected and the power socket

works. If the problem still persists contact Hive Technical Support.

Hub lights and what they mean:

Colour Pattern What does this mean? Notes

GREEN FlashingInstallation and start-up.

The hub is attemptingto

connect to the Hive

servers and update itself.

Do not disconnect the hub.

If ﬂashingcontinues after 15 minutes,

contact Hive Technical Support to

conﬁrm that it has connected.

AMBER FlashingInstallation. The hub

is actively seekingto

connect to the receiver

and thermostat.

The hub will search for devices for

2 hours at a time. It will then pause,

and show solid AMBER.

AMBER Solid Installation. The hub

has paused its search

for other devices.

To restart the search, simply turn the

hub off then on. The AMBER flashing

light should then return.

GREEN Solid Normal operation.

The hub is connected.

This happens once the hub, receiver

and thermostat are all installed and

synchronised.

RED Solid or

Flashing

Error. The hub has

failed to connect to

the Hive servers.

Check that the hub is plugged in and

that the broadband is working. If the

problem persists, call Technical Support.

2 The receiver

Important information: Before you get started

• Before fitting, isolate the mains electricity supply to the central heating

system. Confirm it is isolated and secured in the off position for the

duration of the installation. Remember to always follow appropriate safe

electrical isolation procedures and test to confirm that the supply is

isolated before touchingany electrical connections.

• This product should only be installed by an electrically skilled person

competent in the installation of electrical accessories. The wiringmust

comply to the current edition of BS7671 (The IET WiringRegulations),

and the appropriate BuildingRegulations or Standards in place.

• The Hive receiver is double insulated so doesn’t need an earth connection.

You’ll find a tether on the backplate to secure an earth wire if needed.

• This product is designed for fixed wiringinstallation only. It must be

supplied via a switched fused spur with a minimum contact separation

of 3mm (both live and neutral) and fitted with a 3A fuse.

Sin le channel receiver

for combi boilers and additional

plumbed heatinzones

Dual channel receiver

for conventional boilers

with hot water tanks

Installinthe correct receiver

Hive Active Heatinhas two

types of receiver:

Wiringlabels

Use the labels provided and attach them to the wires to help you remember

which one is which duringthe installation.

Sticker here

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