Hisense H9E Plus Manual de instrucciones

Frequently Asked Questions

Hisense H9E Plus

H9E Plus FAQs Last Updated and Released on 8/23/18 Page 1of 3

1. What applications are available on the Hisense H9E Plus TV?

The following third-party applications are built into the Hisense H9E Plus TV:

In addition to the above built in third-party applications, you may, if you so choose, download

and install additional third-party applications from the Google Play Store.

2. Is Google Cast built-in to the Hisense H9E Plus TV?

Yes! Google Cast is built in to the Hisense H9E Plus TV.

3. How do I use Google Cast?

a. Make sure your television is connected to the same wireless network as the device casting

to the television.

b. Determine the name of your television by navigating to Menu > Settings > About.

c. Using an application that supports Google Cast, select the cast icon , and select the

device name for your Hisense H9E Plus TV.

4. How do I connect with the Google Assistant?

Just pair your Hisense H9E Plus TV’s remote control and follow the on-screen instructions – then

you’re ready! Press the Google Assistant Button and tell your Google Assistant what you

want to see!

5. How do I connect with Alexa?

Instructions are provided here: https://www.hisense-usa.com/amazon-alexa-support-info

6. Does the Hisense H9E Plus TV support HDR10 or Dolby Vision HDR?

Both!

7. Is the Hisense H9E Plus TV Edge-Lit or Back-Lit?

The Hisense H9E Plus TV utilizes Edge-Lit Local Dimming technology for a great viewing

experience.

8. What is the Refresh Rate of the Hisense H9E Plus TV?

The Hisense H9E Plus Series has a native 120 Hz Panel and has 240 Motion Rate to make action

smoother and more intuitive.

•Google Play Movies

•Google Play Store

•Google Play Games

•Netflix

•Sling TV

•YouTube

•YouTube Kids

• FandangoNow

• Pluto TV

• Pandora

• Vudu

• Showtime

• TikiLive

Frequently Asked Questions

Hisense H9E Plus

H9E Plus FAQs Last Updated and Released on 8/23/18 Page 2of 3

9. What network speeds should I have to stream content?

We recommend the following for a better experience:

•3-5 Mbps for <1080P

•6-8 Mbps for 1080P

•15-25Mbps for 4K

•30-50 Mbps for 4K HDR

10. How do I “Factory Reset” my Hisense H9E Plus TV?

You can factory reset the television by navigating to Menu > Settings > Storage and Reset >

Factory Data Reset.

A full factory reset will erase any stored data and revert all settings to factory settings.

11. How do I “Power Reset” my Hisense H9E Plus TV?

You can reset the power by navigating to Menu > Settings > About > Restart.

A power reset will effectively power off and on the TV (compared to the Power key moving

between “Standby” and “On”).

12. How can I delete applications on my Hisense H9E Plus TV?

To delete an application:

1. Home > Settings > Apps

2. From the Apps screen, click on the Uninstall icon.

3. Use the navigation buttons on your remote to select the application that you want to

remove.

4. Press the [OK] button on your remote. A dialog message displays that asks do you want to

remove this application.

5. Click on Uninstall. A confirmation message displays and the icon is removed from the Apps

screen.

NOTE: If an application is deleted, the information related to that application is also removed.

You can only delete applications that you’ve installed to the TV. Factory-installed applications

cannot be deleted.

13. How can I rearrange my Home Page?

You can rearrange the icons on the home page by highlighting an icon, pressing [OK], and

selecting Move. This is done by pressing and holding [OK]to display the options of Open, Move,

Remove from Favorites. Then you may follow on screen prompts to do any of the options

listed.

14. How do I update the television?

You may update the television by navigating to Settings > About > System Update > Check for

Update.

Frequently Asked Questions

Hisense H9E Plus

H9E Plus FAQs Last Updated and Released on 8/23/18 Page 3of 3

Disclaimers

Any and all materials herein (including but not limited to any and all information, suggestions or recommendations) are provided

“AS IS”, without any warranty of any kind, whether express or implied, including warranties of accuracy, completeness,

merchantability, non-infringement (including of intellectual property), or fitness for any particular, or for no, purpose. Hisense

may make changes to, but makes no commitment to change, these materials, the product, the applications in the product and/or

the remote control, and may do so, at its sole discretion, at any time, from time to time, and without the need for further notice.

Hisense further reserves the right to discontinue this FAQ and/or any product or service, without the need for further notice, and

assumes no obligation to correct any errors contained herein or to advise any user of any corrections to this FAQ if such is, or is

to be, made. In no event will Hisense, its affiliates, or their respective directors, managers, employees or contractors be liable

for any damages whatsoever, whether direct, indirect, special, incidental, consequential, or otherwise, including, without

limitation, damages for any and all losses, irrespective whether of profits, for business interruption, caused by information or

errors herein, or otherwise, arising out of the viewing, use, misuse, or inability to use, any of the materials provided herein, even

if Hisense has been advised of the possibility of such damages. No license of any patent, copyright, trademark or any other

intellectual property right is granted under this FAQ to any party, whether by implication, estoppels or otherwise.

Android, Google Play Store, and Google Assistant are trademarks of Google Inc. All other trademarks are owned by their

respective owners.

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