HighPoint RocketStor 6618A Manual de usuario

RocketStor 6618A

User Manual

Dec. 7, 2016

Revision 1.00

HighPoint Technologies, Inc.

transmitted or transcribed in any form and for any purpose without the express written

permission of HighPoint Technologies, Inc.

Trademarks

Companies and products mentioned in this manual are for identification purpose only. Product

names or brand names appearing in this manual may or may not be registered trademarks or

copyrights of their respective owners. Backup your important data before using HighPoint's

products and use at your own risk. In no event shall HighPoint be liable for any loss of profits,

or for direct, indirect, special, incidental or consequential damages arising from any defect or

error in HighPoint's products or manuals. Information in this manual is subject to change

without notice and does not represent a commitment on the part of HighPoint.

Notice

Reasonable effort has been made to ensure that the information in this manual is accurate.

HighPoint assumes no liability for technical inaccuracies, typographical, or other errors

contained herein.

FCC Part 15 Class B Radio Frequency Interference statement

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates

uses and can radiate radio frequency energy and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by turning

the equipment off and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

Consult the dealer or an experienced radio/TV technician for help.

Modifications not expressly approved by the manufacturer could void the user’s authority to

operate the equipment under FCC rules.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) this device may not cause harmful interference, and (2) this device must accept

any interference received, including interference that may cause undesired operation.

European Union Compliance Statement

This Information Technologies Equipment has been tested and found to comply with the

following European directives:

European Standard EN55022 (1998) Class B

European Standard EN55024 (1998)

Table of Contents

Product Overview................................................................................................................. 5

Kit Contents............................................................................................................................ 5

Section 1: Hardware Installation........................................................................................ 7

Hardware Overview .................................................................................................................7

System Requirement ...............................................................................................................7

Enclosure Setup........................................................................................................................8

Section 2: Setting up the software Windows Platforms................................................ 9

Driver Installation....................................................................................................................9

Checking your Driver Version............................................................................................ 12

Updating the Drivers............................................................................................................ 13

Uninstalling the Drivers....................................................................................................... 14

Installing the HighPoint WebGUI Software...................................................................... 15

How to Login to the HighPoint WebGUI .......................................................................... 16

Remote Login ......................................................................................................................... 16

Formatting the RAID Volumes........................................................................................... 18

Section 3: Setting up the software Mac Platforms .......................................................21

Section 4: Using the HighPoint WebGUI.........................................................................23

How to Login to the HighPoint WebGUI .......................................................................... 23

Navigating the HighPoint WebGUI .................................................................................... 24

Global Tab .............................................................................................................................. 25

Viewing HBA Properties....................................................................................................... 25

Viewing Storage Properties................................................................................................. 26

Physical Tab ........................................................................................................................... 26

Updating BIOS/Firmware..................................................................................................... 27

Obtaining Physical Device Information............................................................................ 28

Logical Tab ............................................................................................................................. 30

Creating an Array.................................................................................................................. 30

Adding Spare Disks .............................................................................................................. 35

Obtaining Logical Device Information.............................................................................. 36

Array Information &Maintenance Options: Normal Status ......................................... 37

Array Information & Maintenance Options: Critical Status ........................................ 38

Array Information & Maintenance Options: Disabled Status...................................... 39

Expanding an Existing Array .............................................................................................. 40

Physical Device Information............................................................................................... 41

Setting Tab ............................................................................................................................. 42

System Settings...................................................................................................................... 42

Password Settings ................................................................................................................. 44

Changing your WebGUI password..................................................................................... 44

Recovering your WebGUI password.................................................................................. 44

Email Setting .......................................................................................................................... 44

Recover Tab............................................................................................................................ 46

How to Backup your Recover List ..................................................................................... 46

How to Reload your Backup Recover List........................................................................ 47

Event Tab ................................................................................................................................ 47

Table 1. Event Log Icon Guide............................................................................................ 47

SHI (Storage Health Inspector)........................................................................................... 48

How to Enable SMART Monitoring .................................................................................... 48

How to Change the HDD Temperature Threshold ........................................................ 49

How to Use the Health Inspector Scheduler ................................................................... 50

How to Create a New Verify Task...................................................................................... 50

Section 5: BIOS/Firmware Updates .................................................................................52

Using the WebGUI to update the BIOS/Firmware.......................................................... 52

Section 6: Troubleshooting...............................................................................................53

Handling Critical Arrays...................................................................................................... 53

Rebuilding Stops Due to Bad Sectors ............................................................................... 54

Critical array becomes disabled when you removed faulty disk ............................... 54

Handling Disabled Arrays................................................................................................... 54

Your PC hangs when the card is installed ...................................................................... 55

Help........................................................................................................................................56

Table 1.WebGUI Icon Guide................................................................................................ 57

Table 2. RAID Level Reference Guide............................................................................... 59

HighPoint Recommended List of Hard Drives ............................................................... 60

Contacting Technical Support ........................................................................................... 60

Product Overview

The RocketStor 6618A was designed for Professional Media Applications that demand

consistent high speed transfers, flexibility and uncompromised reliability. The built-in

full-featured hardware RAID controller, management suite, and 8-hot swappable drive

bays support both SAS and SATA hard drives or SSD’s, and can be easily configured to

deliver maximum performance, capacity or data security. HighPoint’s unique all-in-one

approach allows customers to streamline workflows by managing multiple projects

from single storage environment, while simultaneously reducing overhead costs.

Kit Contents

1x 8-Bay Tower Enclosure

8x Drive Trays

1x Thunderbolt™ 3 Cable

1x UL Power Cord

32x 3.5” HDD mounting screws

32x 2.5” SSD mounting screws

1x Quick Installation Guide

Before getting started, check to see if any items are missing, damaged, or incorrect. If

you discover any discrepancies, please contact your reseller, or our Support

Department via our Online Web Support Portal

Product Information

RocketStor 6618A

Port Type

Thunderbolt™ 3

Onboard Storage processor

RAID-On-Chip Onboard

Onboard Cache Memory

512MB DDR 3 Cache Memory with ECC Protection

Number of Ports

2x Thunderbolt™ 3 Ports

RAID Level

0, 1, 5, 6, 10, 50 and JBOD

System Requirements

Computer with a USB-C Port (Thunderbolt™ 3)

Note: Your PC may require updates in order to ensure the

Thunderbolt™ 3 ports function properly. For more information Click

Here.

Windows Server 2008 and Windows 7 and later

Max. Capacity

Unlimited

Number Of drives

Up to 8

Drive Interface

SAS, SATA

Drive Form Factor

3.5" & 2.5"

Material

Brushed aluminum housing

Dimension

13.00' (H) x 5.67' (W) x 10.12' (D)

Weight

12.9 lbs.

Warranty

3 Years

Advanced RAID Features

Configurable RAID Block Size up to 1MB

Flash ROM for Upgradeable Firmware

DV Mode Technology

Storage Health Inspector

Redundant RAID Configurations

Bootable RAID Array

EFI BIOS for Mac Platform

Multiple RAID Partitions supported

Online Array Roaming

Online RAID Level Migration (ORLM)

Online Capacity Expansion (OCE)

RAID Initialization Background/Foreground/Quick

Global Hot Spare Disk support

Automatic and configurable RAID Rebuilding Priority

Auto resume incomplete rebuilding after power on or reboot system

Disk media scan and repair

Automatic remap and fix drive bad block for RAID array - Redundant

RAID Levels (RAID 1, 5, 6, 10, 50)

NVRAM with Write Journaling enhances RAID integrity

Disk Format compatible: 512, 512e, 4Kn

Larger than 2 TB Drive and RAID Array support

Spin down Massive Arrays of Idle Disks support

Native Command Queuing

Write Back and Write Through

Storage Monitoring and Management Suite

RAID Management Suites

Browser-Based management tool,

Password Secured RAID

management Suites

Yes

LED Indicator and button

HDD Power, Present, Active, Fail, Rebuilding and Identify

SMTP Email Alert Notification

Yes

Power Supply

AC INPUT: 100-240V ~ 5A 50/60Hz; DC OUTPUT: 250W

Internal Fan

80x80x25mm, Dual Fan

Alarm Buzzer

Buzzer beeping when failed drive or array occurs

Operating Environment

Temperature

(operating) 5°C –45°C

(non-operating) –40°C –65°C"

Relative Humidity

(operating) 8% –90% RH (Non-condensing)

Section 1: Hardware Installation

Hardware Overview

Panel Layout-Front View

Disk Present & Active LED: Solid/Flash Blue - HDD Access Indicator

Disk Status LED: Solid/Flash Red - Device Failure / Rebuilding Indicator

Power LED: Solid Blue - Power on Indicator

Panel Layout-Rear View

System Requirement

1. PC or Mac with a Thunderbolt™ Type-C Port

2. Windows 8 or later

3. Mac OS X 10.10 or later

Enclosure Setup

1. Connect the RocketStor 6618A to the host

system with the Thunderbolt™ cable, and

then connect the RocketStor 6618A to a

power source.

2. With the power cord connected to the power

source, turn on the RocketStor 6618A using

the power switch on the rear panel (switch to

the “I” position to power on the RocketStor

6618A).

3. RocketStor 6618A is designed to be powered on and

powered off simultaneously with the host system,

when the RocketStor 6618A is connected to the host

system with the Thunderbolt™ cable. Therefore, power

on the host system first –the RocketStor 6618A will

automatically power on.

Section 2: Setting up the software Windows Platforms

Driver Installation

Drivers provide a way for your operating system to communicate with your new

hardware. Updating to the latest available driver ensures your product benefits from

the most recent performance, stability, and compatibility improvements. Drivers are

updated regularly at www.highpoint-tech.com

1. Obtain the latest driver software for the RocketStor6618A from our website:

http://highpoint-tech.com/USA_new/series-rs6618A-download.htm

2. Take note of the location you downloaded the driver file to and open Windows

Device Manager.

3. Click Start

4. Click the search filed and type Control Panel.

5. Click Hardware and Sound

6. To the right of Devices and Printers, Click Device Manager:

7. Note: Alternatively, you can search for Device Manager in your start menu search

bar.

8. Under Other Devices, right click on RAID controller and click Update Driver

Software:

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