HICAPS T650P Manual de usuario
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HICAPS TRINITY (T650P) TERMINAL
QUICK REFERENCE GUIDE
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CONTENTS
Trinity terminal overview 4
Processing a health fund claim 7
Processing a health fund quote 11
Cancelling a health fund claim 14
Processing a payment transaction 16
Sale - manual card entry 17
Processing a refund (matched refund) 19
Processing a refund (unmatched refund) 22
Settlements 24
HICAPS totals 26
Terminal accessibility features 27
Using the accessibility features for the visually impaired 28
Training for the visually impaired 33
Communication settings 35
Updating your Trinity terminal 37
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TRINITY TERMINAL OVERVIEW
Getting to know your terminal
Trinity Features
Contactless Reader
Chip Reader
Swipe Reader Raised tactile
dots
Audio Jack
USB-C Charging Port
Power/Accessibility
Button
Volume Controls
Battery/Charge Indicator LED
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Rear Camera
SpeakerCharging
Pads
USB-A
Micro USB
Ethernet Port
RS-232
Trinity Rear
Trinity Base
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Trinity home screen
Show open
applications
Home Back
HICAPS
Application
Menu
Sale
Settlements
Merchant ID Software Version
Terminal ID
Other
Transaction Types
Support Menu
Settings Menu
Reports
Navigation Bar
7
PROCESSING A HEALTH FUND CLAIM
Follow these easy steps to process a claim:
STEP 1
Swipe or tap the patient’s membership
card to start the health fund transaction.
Note: Patients with digital health fund
membership cards can use their Android
or Apple devices to commence a claim.
Alternatively, for health funds that allow
key entry you can manually enter
the card number by tapping
“Enter health card” on the screen.
STEP 2
Select or search for the health care
provider from the list.
STEP 3
Enter the Patient ID (this is the number
next to their name on the membership
card) and tap “Next” to proceed.
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STEP 4
Select the claim item.
STEP 6
Before proceeding with approval to
the health fund, a summary of the
claim is shown.
To add additional items tap “Add Item”.
To make a claim for a dierent patient,
tap “Add Patient”.
When ready, tap “Send to Fund”.
STEP 5
Enter clinical code if required, the amount
for the item and tap >to proceed,
followed by “Add to Claim”.
Note: The rst copy of the receipt is
required to be signed by the health fund
member and retained for your oce
records. The health fund may require you
to produce it.
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STEP 7
The claim will be sent to the member’s
health fund for assessment.
After the claim has been processed by the
fund, the claim summary will be displayed.
If there is a gap payment to be paid, it will
be displayed here. Tap “Pay” to continue,
or use the “Additional Sale” drop down to
add to the sale amount (See STEP 8).
STEP 8
Additional sales can be added to the
transaction prior to payment of any gap
payment.
Tap on the “Additional sale” drop down
menu to add an amount for payment.
Enter the amount and tap “Add”.
Tap “Pay” to proceed to the payment
screen.
Note: The additional sale amount will be
added to the gap payment amount. The
total payable amount will be displayed on
the payment screen (See STEP 9).
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STEP 9
Ask the customer to present their payment
card to nalise the transaction.
Tabla de contenidos
Otros manuales de Terminal táctil de HICAPS
