
Limited Warranty
1.Hello Direct warrants this product to be free from defects in materials or workmanship, under nor-
mal use and service, for as long as the original owner owns it, subject to the limitations set forth
below.This warranty extends only to the original owner. This warranty is void if service is performed
by anyone other than Hello Direct.
2.This warranty gives you specific legal rights and you may also have other rights which vary from state
to state. Hello Direct’s obligations under this warranty are limited to repair or replacement, at Hello
Direct’s sole option, of the product or parts found to be defective, as diagnosed by an authorized
Hello Direct customer service representative. Hello Direct reserves the right to make such inspec-
tions as may be necessary in order to determine the cause of the defect. Hello Direct will not charge
for labor or parts in connection with any repairs or replacements covered in this warranty.
3.This warranty does not apply to: (a) product failure resulting from accidents, improper care or
operation, or negligence (where Hello Direct is not at fault), or from normal wear and tear. In these
cases, repairs or replacement will be made at a reasonable charge; (b) consumable parts such as cords,
ear cushions, clothing clips, microphone screens or batteries; (c) any product which has been subject
to alteration or modification, or which has been installed or used in any manner contrary to this
instruction manual.
4.To obtain warranty repair/replacement service under this warranty, the owner must call Hello Direct
at 1-800-444-3556 for an RMA number and full return/replacement instructions.
5.This written limited warranty is the only warranty made by Hello Direct. Repair or replace-
ment as provided under this warranty shall be the exclusive remedy available to the purchaser.
Hello Direct shall not be responsible for loss of use of the product or for any other incidental,
special or consequential damages or expenses incurred by the purchaser or by any other party,
even if Hello Direct has been notified of the possibility of such damages or expenses. Except to
the extent prohibited by applicable law, any implied warranties, including those of mer-
chantability or fitness for a particular purpose, are hereby expressly excluded, and, to the extent
not excludable, are expressly limited to the duration of this warranty. Some states do not allow
exclusion of implied warranties, limitations on the duration of implied warranties, or the
exclusion or limitation of incidental or consequential damages, so the above limitation and
exclusion may not apply to you.
Hello Direct, Inc.
75 Northeastern Blvd.
Nashua, NH 03062
Tel: 1-800-435-5634
Fax: 1-800-456-2566
URL: www.hellodirect.com