HeatLink Smart System Manual de usuario

SYSTEM

SMART

FUSE

34 567812

Pump Boiler CO Dew

Point

R C

Reset

G1 G2 Network

Status

Pair

24Vac

0 15min Int Ext NC NO

Antenna Actuator

Delay

Off

Dry Contacts

Pump

Boiler

Dew

Point

Reset

Network

Status

Pair

24Vac

min

Int

Ext

Antenna

Actuator

Delay

Off

Dry Contacts

LinkHeat

1 2 3 4 5 6 7

Auto Manual

On Off

Installation and Set Up Manual

2018

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Table of Contents

Product Compliance & Safety Information.................... 3

Introduction - The HeatLink Smart System ................... 5

Overview ...................................................................................5

Smart System Installation Quick Guide.............................6

HeatLink App ...........................................................................7

Installation - Wireless Internet Gateway...........................8

Wireless Gateway LED Indications..................................................9

Wireless Gateway Functions..............................................................9

Installation - Wireless Digital Thermostat ...................... 10

Thermostat Power Up Sequence...................................................11

Thermostat Icons & Functions .......................................................12

Installation - StatLink® 8 Zone Wireless Module

Installation - External Antenna (Optional)...................... 15

StatLink®8 Zone Wireless Module Buttons, and Jumpers

StatLink®8 Zone Wireless LED Indications................................16

Installation - Wireless Valve Actuator............................. 17

Wireless Valve Actuator LED Indications ....................................18

Installation - Wireless Relay ............................................... 19

Wireless Relay LED Indications .............................................. 20

Installation - Wireless Door/Window Sensor................. 21

Offline System Setup .......................................................... 22

Online System Setup - Wireless Internet Gateway &

App.......................................................................................... 22

Systems and Settings.......................................................... 24

Set Up - Underfloor Heating System .............................. 25

Offline - Thermostat Groups............................................ 28

Set Up - Radiator/Baseboard Systems............................ 29

Adaptive Learning Mode..................................................................32

Changing the Control Method with App ...................................32

Online - Changing the Control Method Manually 33

Offline - Changing the Control Method Manually 34

Setup - Wireless Receiver (RX1 - Boiler Switching)

Set Up - Wireless Relay (RX2 - Single Room) ............... 38

Set Up - Door/Window Sensor......................................... 40

Set Up - Smart Plug............................................................. 40

Device Parameters .......................................................... 41

Offline - Thermostat Set Up............................................... 41

Offline - Setting the Time.................................................................41

Offline - ID Mode ................................................................................42

Offline - Setting Mode Temperatures..........................................42

Manual Set Point Temperature Override....................................42

Offline - Heating Schedules ............................................................43

Offline - Setting Heating Schedules.............................................44

Installer Parameters Menu...............................................................45

Offline - Select ºF or ºC.....................................................................45

Thermostat Functions & Parameters ...........................................46

Wiring Schematics .........................................................47

Wiring - StatLink® 8 Zone Wireless Wiring Center

Wiring - Wireless Relay (RX1)........................................... 48

Wiring - Wireless Relay (RX2).......................................... 48

Troubleshooting ............................................................. 49

Factory Reset........................................................................ 49

Reset the Wireless Internet Gateway .........................................49

Reset Thermostats.............................................................................49

Reset StatLink®8 Zone Wireless Module.................................50

Reset Wireless Relay.........................................................................50

Reset the Smart Plug........................................................................50

Reset Wireless Valve Actuator ......................................................51

Reset the Door/Window Sensor..................................................51

Thermostat Error Codes .................................................... 52

FAQ - Frequently Asked Questions...............................53

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This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which can be



one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.



• Consult the dealer or an experienced radio/TV technician for help.



user’s authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)

This device may not cause harmful interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two

conditions:

(1) This device may not cause interference; and

(2) This device must accept any interference, including interference that may cause undesired operation of

the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de

licence. L'exploitation est autorisée aux deux conditions suivantes :

(1) l'appareil ne doit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est

susceptible d'en compromettre le fonctionnement.

Product Compliance & Safety Information

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About Us

HeatLink is a multi-system supplier of potable water and radiant hydronic heating/cooling and snow melt

systems that began as a family-owned business servicing a number of industries, including HVAC.

The company grew to meet the needs of builders, contractors, and architects, and began designing

and installing radiant heating systems in 1985. Since then HeatLink has grown into an industry leading

manufacturer of radiant heating, cooling, and potable water systems for residential and commercial

applications throughout the world.



our snow melt systems create safer public and private spaces that reduce liability for property owners, reduce

maintenance, and ensure accessibility. Our well engineered plumbing systems provide peace of mind for



builders and contractors.



1996. The company began manufacturing PEX-a tubing in 1998, and now supplies the highest quality PEX-a

systems to customers throughout North America, and parts of Europe and Asia.

HeatLink works with a network of experienced and successful partner agencies to meet the design, system

installation, and training needs of the construction industry, designers, and architects.

HeatLink was built on a strong family work ethic and value system that remains the foundation for our

continuing growth and industry leadership role.

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About Us Introduction - The HeatLink Smart System

The HeatLink Wireless System uses the Zigbee protocol (see www.zigbee.org for more information) to

connect all devices on a contained network, allowing them to communicate easily and securely without the



Connecting the system to the Internet (Online) via a router allows the HeatLink app to monitor and adjust

your system from anywhere in the world (after the initial setup is complete, see page 22). In an Online

System the devices continue to communicate with each other via the Zigbee network, and will function as per

your settings even if the Internet connection is severed.

Overview

System Components

Router (from others) - required for an Online system. Connects the Wireless gateway to the internet.

46801 Wireless Thermostat - has an easy to use interface, and a sleek modern design. It can be configured to

work with a variety of radiant heating systems as a progrmmable thermostat, or digital thermostat.

43304 Wireless Smart Plug - requires an Online system to operate, and allows you to control the on/off

function of lights and some electronics, and set custom programs for system operation (using the app).

43303 Wireless Door/Window Sensor - requires an Online system to operate, and allows you monitor your

home windows and doors, as well as set custom programs for system operation (using the app).

43302 Wireless Relay - can be configured as a Boiler Relay (RX1), or Standalone Relay (RX2) depending on your

system configuration.

56401 Wireless Valve Actuator - is easily installed on a radiator valve to control heat supply to a room (requires

a 46801 Wireless Thermostat). Can be used in Online or Offline systems.

40328 StatLink® 8 Zone Wireless Module - connects your wireless thermostats

to the zone actuators, and controls the boiler, system pump, etc.

HeatLink App (device from others) - Controls your Online Smart System, and allows you to monitor from

anywhere.

43301 Wireless Gateway - required for all HeatLink® Smart Systems to function. Connects all devices to the

Zigbee network, and to the internet (Online system configuration).

Additional Online System Components

Additional Components by others

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1. Install HeatLink®app, and set up account (online only).

2. Install system components:

i. Wireless gateway

ii. StatLink®wireless module

iii. HeatLink®wireless thermostat

iv. Wireless relay

v. Wireless valve actuator

vi. Smart plug (online only)

vii. Door/window sensor (online only)

3. Connect wireless gateway to app.

4. Pair components:

i. 

• StatLink®8 zone wireless module

• wireless thermostats

ii. Radiator/Baseboard systems

• wireless thermostats

• wireless valve actuators

iii. Boiler Switching (RX1)

• wireless thermostat (REC1 mode)

• wireless relay (RX1 mode)

iv. Individual Zone Relay

• wireless thermostat (REC2 mode)

• wireless relay (RX2 mode)

v. Peripherals

• smart plug(s)

• door/window sensor(s)

5. Set up heating programs

Smart System Installation Quick Guide

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HeatLink App

If using a system connected to the Internet, you can download the HeatLink® app from Google Play or the

App Store.



then proceed to "Device Pairing & System Set Up" on page 22

As a first time user please complete a few

simple steps to manage your account and

equipment. Let’s get started setting up your

new system.

Welcome to HeatLink®!

Create your profile

First Name

Last Name

Email Address

Confirm Email Address

Back HeatLink

Google Play and the Google Play logo are trademarks of Google LLC.

Apple, the Apple logo, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.,

registered in the U.S. and other countries.

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Device Installation





factors, the device(s) may need to be located in a common location for pairing.

Avoid installing devices in metal cabinets as this may interrupt the signals.

Please follow these instructions when installing your system components; the installation process for all





Installation - Wireless Internet Gateway

The Wireless Internet Gateway should be installed in a location free from radio signal interference, close to a

120V plug and your Internet router (Online installations).

Step 1 

Step 2 Remove the port cover from the bottom of the Wireless Internet Gateway by twisting it ~

counter-clockwise.

LOCK UNLOCK

Wireless Internet

gateway

USB to

micro USB cable

USB power

adapter

To Internet router

(by others)

Plug into 120V outlet

Multi button

LED light

ring

Ethernet cable

Step 3 If connecting to the Internet and app, attach the Ethernet network cable to the gateway, then to

your router.

Step 4 Plug micro USB into the gateway, then plug the USB into the plug adapter.

Step 5 Plug the adapter into the wall.

Step 6 If desired, mount the port cover to a wall or other surface. Replace the port cover.

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Step 7 Once plugged in, the Wireless Internet Gateway will go through the startup process.

Wireless Gateway LED Indications

Wireless Gateway Functions

If the gateway does not connect, see "Troubleshooting" on page 50.

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On, connected to local router

via Ethernet cable (not shown),

connected to app

On, not connected to local router

via Ethernet cable (not shown),

not connected to app

Ready for device pairing

(with or without network/

app connection)

Powering up, OR; On, connected to

local router via Ethernet cable (not

shown), not connected to app

On, attempting to connect,

or in Identify mode (with

or without network/app

connection)

Solid Blue

Solid Green Flashing Green

Solid Red Flashing Red

Function

Press

LED

Enter pairing mode Press multi button for 3+ seconds Flashes red

Exit pairing mode Press multi button for 3+ seconds 

Enter/exit ID mode* Single press of multi button Flashes green

*ID mode is used to identify the components that are connected to your Smart System; each component will ﬂ ash for

10 minutes, or until you exit ID mode with another single press of the multi button.

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LED is solid Green

- Online, ready to

connect to app

LED is solid red -



with devices

LED flashes red LED flashes green

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Installation - Wireless Digital Thermostat

For best operation, the wireless thermostat should be installed in a draft-free area of the room, 4-5’ from the



Remove the back mounting plate by pulling from

the bottom, and out.

Attach the mounting plate to the desired spot

on the wall using the included mounting screws,

ensuring it is level.

Floor sensor

If using a floor sensor (sold separately) wire it into the terminal block

on the mounting plate. Install the included 4×AAA alkaline

batteries into the thermostat.

Replace the thermostat onto the backplate, hinging

from the top.

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