Hayes V.92 Manual de usuario

V.92 USB MODEM

USER GUIDE

Contents

Before You Begin .............................................................5

Getting Started .................................................................5

Installing the Modem on Windows Vista, XP, 2000.......6

Install the Software..........................................................6

Connect the Modem and Confirm the Installation...........7

Installing the Modem on Windows Me and 98SE ........11

Install the Software........................................................11

Connect the Modem and Confirm the Installation.........13

Installing the Modem on Mac OS X 10.5.......................15

Connect the Modem to Your Computer ........................15

Configure the Modem....................................................15

Installing the Modem on Mac OS X 10.0.x- 10.4.x.......17

Install the Modem Script File.........................................17

Connect the Modem to Your Computer ........................17

Configure the Modem....................................................17

Installing the Modem on Mac OS 9.x............................21

Install the Modem Script File.........................................21

Connect the Modem to Your Computer ........................21

Configure the Modem....................................................21

Configure TCP/IP ..........................................................22

Configure Remote Access ............................................23

Installing the Modem on a Linux PC.............................24

Sample Installation and Setup on Ubuntu Linux ...........25

About Your Modem ........................................................29

Communication Setup Options .....................................29

Initialization Strings and AT Commands .......................30

Using Terminal Mode to Enter AT Commands .............31

Using Video...................................................................31

Troubleshooting.............................................................32

Plug and Play Setup Problems with Windows ..............32

Other Troubleshooting Tips...........................................33

Appendix A: Removing an Internal Modem.................42

Appendix B: Regulatory Information............................43

Appendix C: Reference Information.............................48

Before You Begin

Before you install your V.92 modem, make sure that you have

received the following items:

•USB modem with built-in USB cable

•Phone cord

•CD containing installation software, documentation, and

Customer Support information.

You will also need:

•A PC running Windows® Vista, XP, 2000, Me, or 98SE

A Macintosh running OS X 10.x.x or 9.x

A Linux-based computer

•An available USB port on your computer

•A DVD or CD drive

•A telephone jack to plug the modem into, so the modem can

dial out and receive calls.

Important Safety Measures

• To reduce the risk of fire, use the supplied phone cord or an AWG 26 or larger UL-

listed or CSA-certified phone cord.

• Do not use this product near water — for example, in a wet basement or next to a

swimming pool.

• Avoid using a telephone (other than a cordless phone) during an electrical storm.

• Do not use the telephone to report a gas leak while you are in the vicinity of the

leak.

Getting Started

•Windows Vista, XP, and 2000 users: Please go to Installing the

Modem on Windows Vista, XP, 2000 on page 6.

•Windows Me and 98 users: Please go to Installing the Modem

on Windows Me and 98SE on page 11.

•Macintosh users: Please go to Installing the Modem on Mac OS

X 10.5 on page 15 or Installing the Modem on Mac OS X 10.0.x -

10.4.x on page 17 or Installing the Modem on Mac OS 9.x on

page 21.

•Linux users: Please go to Installing the Modem on a Linux PC on

page 24.

Installing the Modem on Windows

Vista, XP, 2000

Note: If you have a PC and are replacing an existing internal

modem, turn to page 42 for instructions.

Install the Software

1Your computer should be turned on. Close any applications you

have running.

2Insert the CD that came with your modem into your CD or DVD

drive.

Windows Vista:

If the AutoPlay dialog box appears, click Run Setup.exe.

If the User Account Control dialog box appears, select Allow.

The CD should start automatically after a few seconds and

display an installation screen. If the CD does not start

automatically, on your desktop select Computer or My Computer

and double-click your CD or DVD drive icon.

3When the introductory window opens, select your language.

4On the Modem Installation menu, click Install Modem Drivers, then

USB Drivers.

5The installation program begins.

Windows Vista: If a message appears saying that Windows

can't verify the publisher of this driver software, click Install this

driver software anyway.

Windows XP: If you message appears saying that the software

has not passed the Windows logo test, click Continue Anyway.

Windows 2000: You may see a dialog box stating that the

Digital Signature was not found. You can safely ignore this

message and click Yes.

6When the USB Modem Driver Installation... window appears, click

OK to install the NetWaiting Modem on Hold application, which will

let you take a phone call while you are online. See page 10 for

more information.

7On the Netwaiting Setup window, click Next and follow the

prompts.

8On the NetWaiting Setup InstallShield ... window, leave the two

check boxes unselected and click Finish.

9On the Modem Installation window, click Main Menu, then Exit.

10 Remove the installation CD and shut down your computer.

Connect the Modem and Confirm the

Installation

1Your computer should be shut down.

2Make a note of the modem's serial number, which is located on

the bottom of the modem case, just under the barcode.

3Connect the cable end of the modem to any USB port on your

computer.

4Turn on your computer.

5A popup notification message states that the new hardware

installed successfully.

Windows Vista: If a Windows driver installation message

appears, select Locate and install. If the User Account Control

message appears, click Continue.

Windows XP: If the Found New Hardware... window opens, select

Install the software automatically, click Next,and follow the

prompts. If a Windows logo test failure message appears, click

Continue Anyway. If the Completing the Found New Hardware Wizard

dialog appears, click Finish

Windows 2000: If a Digital Signature message appears, you

can safely ignore it and click Yes.

6Connect the supplied phone cord to the phone jack on the

modem. Plug the other end of the cord into the wall jack just as

you would a telephone.

7Windows Vista: Select Start > Control Panel > Printers and Other

Hardware > Phone and Modem Options.

Windows XP and 2000: Select Start >Settings > Control Panel >

Phone and Modem Options.

8Enter your Location information and then click the Modems tab.

9On the Modems page, select the installed USB modem, then click

the Properties button.

10 On the USB Modem Properties page, verify that the Maximum Port

Speed is set to 115,200.

11 Click the Diagnostics tab. On the Diagnostics page, click Query

Modem. You will see a list of AT commands and responses,

indicating that your modem is properly connected.

12 Click OK to close the Diagnostics page.

13 On the Phone and Modem Options dialog, click OK to exit.

That's it! Your modem installation is complete.

Note: The DATA light comes on when the modem is plugged into the

USB port of a powered-on computer and has been successfully

initialized by a properly-installed driver. It indicates that the modem

is ready to communicate data.

Important—If Your PC Already Had a Modem

You must redirect your application software so that it recognizes

your new modem.

•America Online 9.0 users: On the AOL Sign on screen, click the

Connect Options button. On the Connect Options dialog, select

Advanced Settings. On the Advanced Settings dialog, click the

Modems tab,select the new USB modem from the list, then click

Close to exit.

•Windows Vista users: Select Start > Control Panel > Network and

Sharing Center > Manage Network Connections > Dial-up Connection.

Select the connection, then right-click Properties. In the Connect

using box make sure that your new USB modem is selected.

•Windows XP and 2000 users: Select Start > Settings > Control Panel

> Network Connections > Dial-up Connection (Windows 2000: Dial-up

Connection). Select the connection, then right-click Properties. In the

Connect using box make sure that your new USB modem is

selected.

Taking a phone call while you're online

Windows Vista, XP and 2000 users: Your modem includes the

NetWaiting™ Modem-on-Hold™ program, which notifies you when you

have an incoming telephone call and lets you put your Internet

connection on hold while you take the call. Netwaiting is installed

automatically as part of your modem software installation.

Note: If you want to use Modem-on-Hold, your Internet Service

Provider (ISP) must support the V.92 dial-up modem standard. You

can contact your ISP if you are unsure about this support. Also, you

must have Call Waiting/Caller ID service from your telephone company

to use the modem’s Call Waiting/Caller ID feature.

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