Grandstream Networks GXW-410x Manual de usuario

GXW410x User Manual www.grandstream.com

Firmware Version 1.0.1.25 support@grandstream.com

Grandstream Networks, Inc.

Analog IP Gateway GXW410x

4 or 8 FXO Ports w/Video Surveillance

Grandstream Networks, Inc. GXW410x User Manual Page 2 of 33

Firmware 1.0.1.25 Updated: 07/2008

TABLE OF CONTENTS

GXW410X USER MANUAL

WELCOME....................................................................................................................................................4

Gateway GXW410x Overview ...............................................................................................................................4

Safety Compliances................................................................................................................................................4

Warranty................................................................................................................................................................4

PACKAGING ................................................................................................................................................5

CONNECTING THE GXW410X....................................................................................................................................5

APPLICATION DESCRIPTION....................................................................................................................7

Functional Diagram of IP-PBX & GXW410x .......................................................................................................7

GXW400x & GXW410x Scenario/Toll- Free Calling Between Locations.............................................................8

FXS and FXO Gateway Configuration Example...................................................................................................9

FEATURES.................................................................................................................................................10

SOFTWARE FEATURES OVERVIEW............................................................................................................................10

HARDWARE SPECIFICATION .....................................................................................................................................10

CONFIGURATION GUIDE .........................................................................................................................12

CONFIGURATION WITH WEB BROWSER....................................................................................................................12

Accessing the Web Configuration Menu..............................................................................................................12

End-user Configuration.......................................................................................................................................12

ADVANCED USER SETTINGS.....................................................................................................................................16

Advanced User Configuration .............................................................................................................................16

CONFIGURING THE FXO CHANNELS.........................................................................................................................19

PROFILES..................................................................................................................................................................23

Saving the Configuration Changes......................................................................................................................25

Rebooting from Remote .......................................................................................................................................25

VIDEO SURVEILLANCE............................................................................................................................26

VIDEO SURVEILLANCE PROCEDURES .......................................................................................................................26

FIRMWARE UPGRADE .............................................................................................................................28

UPGRADE THROUGH HTTP ......................................................................................................................................28

UPGRADE THROUGH TFTP.......................................................................................................................................28

Download TFTP Server.......................................................................................................................................29

RESTORE FACTORY DEFAULT SETTING..............................................................................................30

EXAMPLES OF GXW410X CONFIGURATIONS ......................................................................................31

Grandstream Networks, Inc. GXW410x User Manual Page 3 of 33

Firmware 1.0.1.25 Updated: 07/2008

TABLE OF FIGURES

GXW410X USER MANUAL

FIGURE 1: DIAGRAM OF GXW410X BACK PANEL .............................................................................................5

FIGURE 2: DIAGRAM OF GXW410X DISPLAY PANEL.........................................................................................6

FIGURE 7: SCREEN-SHOT OF VIDEO SURVEILLANCE*......................................................................................27

APPLICATION ONE:GXW CONNECTED WITH AN IP-PBX OR SIP SERVER........................................................31

APPLICATION TWO:GXW TO EXTEND A TRADITIONAL PBX SCENARIO............................................................31

APPLICATION THREE:GXW CONNECTED WITH AN IP-PBX OR SIP SERVER AND VIDEO SURVEILLANCE............32

APPLICATION FOUR:USING A GXW FOR PURE IP-IP COMMUNICATION CONFIGURATION.................................32

INDEX OF TABLES

GXW410X USER MANUAL

TABLE 1: DEFINITIONS OF THE GXW CONNECTORS..........................................................................................5

TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL .......................................................................................6

TABLE 4: HARDWARE SPECIFICATION OF GXW410X......................................................................................10

TABLE 3: GXW410X SOFTWARE FEATURES ..................................................................................................11

TABLE 6: WEB LOG-IN DEFINITIONS (BASIC SETTINGS PAGE) .........................................................................13

TABLE 7: STATUS PAGE DEFINITIONS ............................................................................................................14

TABLE 8: ADVANCED CONFIGURATION PAGE DEFINITIONS..............................................................................16

TABLE 9: FXO LINES CONFIGURATION DEFINITIONS.......................................................................................19

TABLE 10: FXO LINE TEST TAB DEFINITIONS....................................................................................................21

TABLE 11: CHANNELS PAGE DEFINITIONS......................................................................................................21

TABLE 12: PROFILE PAGE DEFINITIONS .........................................................................................................24

GUI INTERFACES

GXW410X USER MANUAL

http://www.grandstream.com/user_manuals/GUI/GUI_GXW410x.rar

1. SCREENSHOT OF ADVANCED SETTINGS CONFIGURATION PAGE

2. SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE

3. SCREENSHOT OF CHANNELS CONFIGURATION PAGE

4. SCREENSHOT OF FXO LINES CONFIGURATION PAGE

5. SCREENSHOT OF PROFILE 1CONFIGURATION PAGE

6. SCREENSHOT OF STATUS CONFIGURATION PAGE

Grandstream Networks, Inc. GXW410x User Manual Page 4 of 33

Firmware 1.0.1.25 Updated: 07/2008

WELCOME

Thank you for purchasing the Grandstream GXW410x IP Analog FXO Gateway. The GXW410x is a cost

effective, easy to use and easy to configure IP communications solution for any business. The GXW410x

gateway supports popular voice codecs and is designed for full SIP compatibility and interoperability with

party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate a

traditional phone system into a VoIP network, and efficiently manage communication costs.

This manual will help you learn how to operate and manage your GXW FXO Analog IP Gateway and

make the best use of its many upgraded features including simple and quick installation, multi-party

conferencing, etc. This IP Analog Gateway is very easy to manage and scalable, specifically designed to

be an easy to use and affordable VoIP solution for the small –medium business or enterprise. Enable the

video surveillance port to give you peace of mind while you are away from your business.

GATEWAY GXW410X OVERVIEW

The GXW410x offers an easy to manage, feature-rich IP communications solution for any small business

or businesses with virtual and/or branch locations who want to leverage their broadband network and/or

add new IP Technology to their current phone system. The Grandstream Enterprise Analog VoIP

Gateway GXW410x series converts SIP/RTP IP calls to traditional PSTN calls and vice versa. There are

two models - the GXW4104 and GXW4108, which feature 4 or 8 FXO ports respectively. The installation

is the same for either model.

SAFETY COMPLIANCES

The GXW410x is compliant with various safety standards including FCC/CE. Its power adaptor is

compliant with UL standard. Warning: use only the power adapter included in the GXW410x package.

Using an alternative power adapter may permanently damage the unit.

WARRANTY

Grandstream has a reseller agreement with our reseller customer. End-users should contact the

company from whom you purchased the product for replacement, repair or refund.

If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service

Representative for a RMA (Return Materials Authorization) number. Grandstream reserves the right to

remedy warranty policy without prior notification.

Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation

of this product in any way other than as detailed by this User Manual, could void your manufacturer

warranty.

This document is contains links to Grandstream GUI Interfaces. Please download the GUI examples

http://www.grandstream.com/user_manuals/GUI/GUI_GXW410x.rar for your reference.

This document is subject to change without notice. The latest electronic version of this user manual is

available on our website: http://www.grandstream.com/user_manuals/GXW410x_User_Manual.pdf.

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for

any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

Grandstream Networks, Inc. GXW410x User Manual Page 5 of 33

Firmware 1.0.1.25 Updated: 07/2008

PACKAGING

Unpack and check all accessories. Equipment included in the package:

1) One GXW410x Unit

2) One universal power adaptor

3) One Ethernet cable

CONNECTING THE GXW410X

FIGURE 1: DIAGRAM OF GXW410X BACK PANEL

TABLE 1: DEFINITIONS OF THE GXW CONNECTORS

LAN (or PC)

Connect your PC to this port. It will then be assigned an IP address from your

Router/DHCP Server. The GXW410x acts as a switch only.

WAN

Connect to the internal LAN network or Public Internet.

VIDEO IN

Connection for Analog based Video Surveillance Camera (RCA)

RESET

Factory Reset button. Press for 7 seconds to reset factory default settings.

POWER IN

Power adapter connection

OFF/ON

Off/On switch

FXO1 - FXO8

FXO ports to be connected to physical PSTN lines from a traditional PSTN PBX or

PSTN Central Office.

LAN/WAN RJ-45

Ethernet Ports

VIDEO IN Jack

FXO Ports

Power Supply

On/Off Switch

GXW410x

Grandstream Networks, Inc. GXW410x User Manual Page 6 of 33

Firmware 1.0.1.25 Updated: 07/2008

FIGURE 2: DIAGRAM OF GXW410X DISPLAY PANEL

TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL

Power LED

Indicates Power. Remains ON when Power is connected and unit is turned

ON.

Ready LED

Remains ON after boot-up.

LAN LED

Indicates LAN (or WAN) port activity

PC LED

Indicates PC (or LAN) port activity

Video LED

Remains solid green on boot-up. If Video IN terminal is connected, indicates

video activity.

LEDs 1 - 8

Indicate status of the respective FXO Ports on the back panel

Busy - ON

Available - OFF

NOTE: All LEDs display green when ON. The Ready light will only be ON when the network interface is

ready and the Web User Interface is accessible.

During a firmware upgrade or configuration download the following LED pattern will be observed:

Power, Ready, Video and WAN LEDs will be ON. The FXO port LED will keep flashing during download

and then stay OFF while the new files are written. The entire process may take between 20 to 30 minutes.

The firmware upgrade is complete when you can login into the web configuration pages.

FXO port

status

GXW410x

Display

LEDs

Grandstream Networks, Inc. GXW410x User Manual Page 7 of 33

Firmware 1.0.1.25 Updated: 07/2008

APPLICATION DESCRIPTION

A. IP PBX / SIP Server with GXW410x

A SIP proxy server such as Asterisk or a SIP registrar server can be deployed with the GXW410x series

gateway. In this environment, the SIP server handles SIP registration and call control and the GXW410x

processes media conversion between IP and PSTN calls.

There are 2 ways to configure GXW410x when using with a SIP Server:

1. With SIP accounts configured on Channels page. In this case, the GXW410x gateway acts as

an endpoint requesting registration from the SIP Server. Under the Channels page you will need

to fill in the information like SIP User ID, Password, etc. Now, when calls are made from an IP

phone, the call will be routed to the SIP Server which will forward it to one of the SIP accounts on

the GXW410x, which will then forward it to the PSTN line.

2. Without SIP accounts. In this case, you simply have to configure the SIP Server to perform

forwarding of the SIP INVITE message with the FXO destination number to the gateway’s IP

Address. The GXW410x gateway will receive the digits and immediately forward them on the

FXO lines to the destination PSTN. Most of the configuration on the Gateway for this case will

remain default, except Stage Method needs to be set to 1, and SIP Server IP Address/DNS name

has to be filled.

FUNCTIONAL DIAGRAM OF IP-PBX &GXW410X

For incoming calls from the PSTN analog endpoints to the GXW410x gateway, the device will auto

forward each call to a configured IP extension. The SIP Server can then route the call based on its own

configuration or IVR system.

Anywhere in the world

GXW-410x

4 or 8 Ports

FXO Lines

PSTN Analog endpoints

Grandstream IP Phones

IPPBX or

SIP Server

IP/LAN

IP/WAN

Grandstream Networks, Inc. GXW410x User Manual Page 8 of 33

Firmware 1.0.1.25 Updated: 07/2008

B. FXS Gateway with GXW410x [No SIP Server required]

Alternatively, the GXW410x gateway can be used without a SIP Server. It can be used in conjunction with

an FXS Gateway (Ex. GXW400x) and calls can still be originated from the IP network and terminated on

the PSTN network and vice versa. All you need to make sure is that both gateways are able to locate

each other (i.e they should be on the same LAN or have public IP addresses).

GXW400X &GXW410X SCENARIO/TOLL-FREE CALLING BETWEEN LOCATIONS

If you setup resembles the one in this diagram, you need to configure the SIP Server field to be the IP

address of the other gateway (i.e. configure the IP address of GXW400x gateway to be the SIP Server for

the GXW410x gateway and vice versa). Please be sure you set SIP Registration to No.

EXPECTED CALL FLOW:An analog Phone (connected to the GXW400x gateway) picks up and dials the

destination PSTN number. The call gets routed to the GXW410x gateway which dials out the digit string

onto the FXO Lines, thus reaching the destination PSTN endpoint. On the reverse, incoming calls from

the PSTN endpoints connected to the GXW410x gateway will be routed automatically to the analog

endpoints connected to the GXW400x gateway.

Branch A - Boston, MA

4 employees

Branch B –Denver, CO

4 employees

GXW-400x

GXW-410x

Analog

Phones

FX0

Lines

Grandstream Networks, Inc. GXW410x User Manual Page 9 of 33

Firmware 1.0.1.25 Updated: 07/2008

FXS AND FXO GATEWAY CONFIGURATION EXAMPLE

GXW400X GATEWAY

GXW410X GATEWAY

Profile 1

SIP Server - Set it to IP Address of

GXW410x

SIP Registration - No

Outgoing Call without Registration - Yes

NAT traversal –No

Advanced Settings

STUN Server - Blank

Use Random Port - No

Advanced Settings

STUN Server - Blank

FXO lines

Wait for Dial Tone - Y or N (whichever works for your

PSTN Service Provider)

Stage Method - 1

Unconditional Call Forward to VOIP:

ch1-8:444; @ch1-8:p1; ch1-8:5060++;

Channels

1-8 5060 Profile 1

Local SIP Listen port (For VOIP to PSTN calls) - 5060++

Profile 1

SIP Server - Set it to IP Address of GXW400x

SIP Registration - No

NAT traversal - No

For more information regarding this setup, email Grandstream technical support at support@grandstream.com

or visit our User and Developer forum at forums.grandstream.com

Grandstream Networks, Inc. GXW410x User Manual Page 10 of 33

Firmware 1.0.1.25 Updated: 07/2008

FEATURES

The GXW410x is a next generation IP voice and video gateway that features full interoperability with

leading IP-PBXs, SoftSwitches and SIP platforms. The GXW410x series gateways offer superb voice and

video quality, traditional telephony functionality, simple configuration, feature-rich functionality and an

additional video port that enables the gateway to act as a video surveillance gateway.

SOFTWARE FEATURES OVERVIEW

4 and 8 FXO port media gateways

Video surveillance port

External power supply

Two RJ-45 ports (switched or routed)

TFTP and HTTP firmware upgrade support

Multiple SIP accounts, multiple SIP profiles (choice of 3 profiles per account)

Supports Audio Codecs: G711U/A, G723, G729A/B and GSM

Supports Video Codecs: H.264

G.168 –echo cancellation

Flexible DTMF transmission: In Audio, RFC2833, SIP Info or any combination of the 3

Selectable, multiple LBR coders per channel

T.38 compliant

HARDWARE SPECIFICATION

TABLE 4: HARDWARE SPECIFICATION OF GXW410X

LAN interface

2xRJ45 10/100Mbps

LED

8 LEDs (GREEN)

Universal Switching

Power Adaptor

Input: 100-240V AC, 50/60Hz, 0.5A Max

Output: 12V DC, 1.25A

UL certified

Dimension

225mm (L) x 172mm (W) x 42mm (H)

Weight

0.29 lbs (3.5 oz)

Temperature

32~104°F

0~40°C

Humidity

10% - 90% (non-condensing)

Compliance

FCC, CE

Otros manuales para GXW-410x

Este manual sirve para los siguientes modelos

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