GodEngine SkyGW-400 Manual de usuario
SkyGW-400
User Manual
V1.0
2
Table of Contents
1. Configure Skype Option...............................................................................5
1.1 Allow Anyone Call In/Chat................................................................5
1.2 Set Skype Always Online.................................................................6
1.3 Disable Skype Sounds.....................................................................7
1.4 Disable Skype Video........................................................................8
2. SkyGW4 Setting ..........................................................................................9
2.1 General Setting Page.....................................................................10
2.1.1 Skype Account Setting......................................................... 11
2.1.2 OS User Account Setting.....................................................14
2.2 Configure Setting Page..................................................................15
2.3 Audio Setting Page........................................................................17
2.4 Phone Setting Page.......................................................................18
2.5 Status Setting Page .......................................................................20
3. SkyGW4 Administrator Web Management ................................................23
3.1 Administrator Login........................................................................23
3.2 Administrator Web Page................................................................24
3.2.1 View & Modify Administrator’s Information...........................25
3.2.2 Administrator Logout............................................................25
3.3 User Account Management............................................................26
3.3.1 Add User..............................................................................27
3.3.2 View & Modify User’s Information........................................28
3.3.3 Delete User..........................................................................30
3.4 Public Phonebook Management....................................................30
3.4.1 Add Public Phonebook Contacts .........................................31
3.4.2 View & Modify Public Phonebook ........................................34
3.4.3 Delete Public Phonebook Contacts......................................35
3.5 Call Log..........................................................................................36
3.6 Tool................................................................................................37
4. SkyGW4 User Management......................................................................38
4.1 User Setting Page..........................................................................39
4.1.1 View & Modify User’s Information........................................40
4.1.2 User Logout.........................................................................41
4.2 Private Phonebook Management...................................................42
4.2.1 Add Private Contacts...........................................................43
4.2.2 View & Modify Private Contacts...........................................45
4.2.3 Delete Private Contacts.......................................................46
3
4.2.4 View Public Contacts...........................................................46
4.3 View User’s Call Log......................................................................47
4.4 My Skype.......................................................................................48
4.4.1 How to get Skype contacts ..................................................49
4.4.2 Transfer Skype contacts to Private Phonebook...................51
4.5 FAQ................................................................................................53
5. Using SkyGW4..........................................................................................55
5.1 Make a Skype or PSTN Call..........................................................55
5.2 Smart Dialing-Cheese Button ........................................................57
6. FAQs .........................................................................................................60
7. Regulation .................................................................................................69
4
Introduction
Nowadays Skype™ has been a popular IM for voice/chat application and has been
a big community worldwide. However, Skype scares enterprises for its strict
security. In order to prevent employee sending out confidential information easily,
many companies prohibit Skype usage in office. With the increasing Skype user
base and possible huge phone bill reduction, many companies would like to have
Skype applications, but still worry about security issues. SkyGW-400, a four port
Skype gateway product can help enterprise solve the dilemma.
After connecting SkyGW-400 with company’s existing PBX, employees can
make/receive Skype calls through user‘s extension. In addition to 4 FXS ports
support for Skype. Employees don’t need to install Skype in personal PC to
increase MIS’s burdens and security concerns. Through Skype’s click to call
function, 0800 customer service call can be replaced by a free Skype call.
Enterprise can benefit cheaper communication fee and even better communication
platform for B2B through the new office telephone platform.
Furthermore SkyGW-400 provides a very simple way to contact colleagues. Usually
you can call colleague’s office extension number first and then call his/her mobile
number if he/she is not in office. With SkyGW-400 Cheese button function, you call
colleague’s extension number with prefix “*” key and press “#” key all the way until
you find him. You don’t need to memorize any phone numbers. User preset a
contact table with contact’s reachable phone numbers. There are two kinds of
contact tables, namely, Public and Private Contact Table. Employees can maintain
own Private contact table through web style updates without MIS’s help.
In addition, SkyGW-400 has flexible Skype call management and statistics. MIS
can manage SkyGW-400 remotely. SkyGW-400 also sends out immediate SMS
alert to MIS if any failure happens.
Thanks for choosing this innovative and user friendly SkyGW-400 product.
5
1. Configure Skype Option
After Skype accounts are logged in, please adjust below options for each Skype
account for better operation.
1.1 Allow Anyone Call In/Chat
If user wants to let any Skype user call SkyGW4, user must adjust Skype settings
as following steps:
Step 1. Select “Tools” tab from Skype main window.
Step 2. Select “Options”.
Step 3. Select “Privacy”.
Step 4. Check anyone box of “Allow calls from”.
Step 5. Check anyone box of “Allow chats from”.
Click “Save” button to save configuration.
6
1.2 Set Skype Always Online
By default, Skype status will show as “Away” when you are inactive for 5 minutes,
and shows as “Not Available” when you are inactive for 20 minutes. Please set both
values to “0” minutes to show the Skype status as always “online” by following
steps.
Step 1. Select “Tools” tab from Skype main window.
Step 2. Select “Options”.
Step 3. Select “General”.
Step 4. Fill 0 for “Show me as “Away” when I am inactive for _ minutes”
Step 5. Fill 0 for “Show me as “Not Available” when I am inactive for _
minutes”
Click “Save” button to save configuration.
7
1.3 Disable Skype Sounds
SkyGW4 needs to disable Skype generated sounds to avoid in-progress Skype
calls to hear other incoming Skype call prompt. Please disable Skype sounds as
following step.
Step1. Select “Tools” tab from Skype main window.
Step2. Select “Options”.
Step3. Select “Sounds”.
Step4. Click “Mute All Sounds” button.
Click “Save” button to save configuration.
8
1.4 Disable Skype Video
User can disable Skype video function to avoid consuming internet bandwidth and
SkyGW4 server PC resource. Please disable Skype Video support as following
steps.
Step 1. Select “Tools” tab from Skype main window.
Step 2. Select “Options”.
Step 3. Select “Video”.
Step 4. Disable “Enable Skype Video”.
Click “Save” button to save configuration.
9
2. SkyGW4 Setting
There are three options (Option, About and Exit) when user clicks SkyGW4
system tray icon at the right-bottom corner of Windows desktop.
Option: Basic settings of SkyGW4.
About: Show the version of SkyGW4 software.
Exit: Close SkyGW4 AP, logout sub Skype and Win XP user accounts (SkyGW4_1,
SkyGW4_2, and SkyGW_3).
Option
The Option includes the settings most commonly selected by users. When user
clicks the “OK” button at the bottom of Option dialogue after making a new setting,
the new setting will be activated and Option dialogue closes immediately. If user
clicks the “Apply” button at the bottom of Option dialogue after making a new
setting, the new setting will be activated immediately and user can continue to
make more changes if necessary. User chooses both “OK” or “Apply” button, the
new setting will be saved and user has the updated setting when user launches
SkyGW4 again. User can use “Cancel” button to cancel the changes and Option
dialogue closes immediately. Besides, user can click “Default” button to refresh
settings to default settings in every pages.
There are following five pages：
1. General Setting Page
2. Connection Setting Page
3. Audio Setting Page
4. Phone Setting Page
5. Status Setting Page
10
2.1 General Setting Page
This option dialogue provides the basic operation settings, including Default
operation mode setting & switch key, Language, Auto start up, SkypeOut country
code selection, Skype Account Setting and OS User Account Setting as the below
figure.
1. Default operation mode setting & switch key:
SkyGW4 supports either VoIP or PSTN default operation mode. There are
different dial tones for Skype and PSTN modes.
1. When user selects VoIP as the default operation mode:
A. Pick up an extension phone and press PBX trunk number key such as “9” from
phone keypad. For example, press “0” key to hunt an available PSTN lines
and press “9” to hunt an available VoIP line.
B. Then user can dial a Skype call directly. For PSTN call, user needs to dial "#"
key first and then hears a PSTN dial tone. Make a PSTN call as user did in the
past.
2. When user selects PSTN as the default operation mode:
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