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4. Failure
CAUTION!
Risk of injury!
Remove material with caution, as sharp edges
present a risk of injury.
4.1 Material jam
If a jam occurs because too much material or too hard a material
is fed into the machine, it reacts as follows:
• The cutting mechanism stops and stands still.
• The pilot lamp (Fig. 1/8) lights up.
Please proceed as follows:
1. Open the safety glass (Fig. 2/1).
2. Remove the material using the enclosed tongs.
3. Close the safety glass.
4. Feed the material again individually, one after another.
4.2 Material is not drawn in
Depending on the material’s surface finish, the machine may be
unable to draw it in. The cutting mechanism cannot always firmly
grip straight and smooth objects or very rounded objects.
The machine repeatedly reverses the mechanism to try and grip
the material. If it does not work, the cutting mechanism shuts off.
In this case, please proceed as follows:
1. Open the safety glass (Fig. 2/1).
2. Change the material’s position and direction using the
enclosed tongs.
NOTE!
Identify the object’s slimmest or roughest points. Lay
such a point on the cutting mechanism. Removing
detachable covers, e.g. the battery cover, and
destroyering them individually can also help.
4.3 Material is not fully destroyed
Smart controls on the machine determine whether the object
has been destroyed and then turns the cutting mechanism off.
In isolated cases, some material can remain on the cutting
mechanism. There are three possible reasons for this:
The machine could not grip the object
In this case, see “Material is not drawn in”, Section 4.2.
Too much material was fed
In this case, please proceed as follows:
1. Open the safety glass.
2. Remove the material using the enclosed tongs.
3. Close the safety glass.
4. Feed the objects again individually, one after another.
4.4 Motor protection
If the motor is overloaded, it shuts off. The pilot lamp (Fig.
1/3) lights up. After a cooling time of about 15-20 minutes
(depending on the model and room temperature), you can
restart the machine.
4.5 Electrical failure
If the pilot lamp (Fig. 1/3) lights up, there may be an electrical
failure.
1. Switch off the machine once.
2. Turn the machine on again.
➢This helps in many cases.
If the machine still fails to start up, please notify your Garner
service partner.
4.6 Failure checklist
If the device does not work, check the following items:
• Is the power plug connected to the grid?
• Is the door closed?
• Is the safety glass closed?
• Is the catch basket full?
• Follow the instructions under “Emptying the catch basket”,
Section 3.7.
• Is material jammed in the device?
• Follow the instructions under “Material jam”, Section 4.1.
• Can the cutting mechanism not grip the material?
• Follow the instructions under “Material is not drawn in”,
Section 4.2.
• Does the shredding process not fully destroy the material?
• Follow the instructions under “Material is not fully destroyed”,
Section 4.3.
3. Close the safety glass.
4. Briefly press the forward button (Fig. 1/2).
➢The shredding process starts.
The material fed was too tough
In this case, please proceed as follows:
1. Make sure the object fed corresponds to the area of
application (see “Area of application”, Section 2.1). If it does
not, remove the object from the cutting mechanism.
2. If the object corresponds to the machine’s area of application,
press the forward button (Fig. 1/2) to restart the shredding
process.
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