Fortinet FON-350i Manual de usuario

FortiFone

™

QuickStart Guide

for FON-350i/360i

FortiFone™ QuickStart Guide for FON-350i/360i

August 20, 2015

FortiCare®and FortiGuard®, and certain other marks are registered

trademarks of Fortinet, Inc., in the U.S. and other jurisdictions, and other

Fortinet names herein may also be registered and/or common law

trademarks of Fortinet. All other product or company names may be

trademarks of their respective owners. Performance and other metrics

contained herein were attained in internal lab tests under ideal

conditions, and actual performance and other results may vary. Network

variables, different network environments and other conditions may

affect performance results. Nothing herein represents any binding

commitment by Fortinet, and Fortinet disclaims all warranties, whether

express or implied, except to the extent Fortinet enters a binding written

contract, signed by Fortinet's General Counsel, with a purchaser that

expressly warrants that the identified product will perform according to

certain expressly-identified performance metrics and, in such event,

only the specific performance metrics expressly identified in such

binding written contract shall be binding on Fortinet. For absolute clarity,

any such warranty will be limited to performance in the same ideal

conditions as in Fortinet's internal lab tests. In no event does Fortinet

make any commitment related to future deliverables, features or

development, and circumstances may change such that any

forward-looking statements herein are not accurate. Fortinet disclaims

in full any covenants, representations, and guarantees pursuant hereto,

whether express or implied. Fortinet reserves the right to change,

modify, transfer, or otherwise revise this publication without notice, and

the most current version of the publication shall be applicable.

FortiVoice fortivoice.com

Technical Documentation docs.fortinet.com

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Contents i FortiFone™ QuickStart Guide

Contents

Introduction........................................................................... 1

Phone Features......................................................................... 1

Requirements............................................................................ 1

About this Guide ....................................................................... 2

Flexible Key States ................................................................... 3

Display Layout .......................................................................... 4

Installation............................................................................. 5

Connecting the Phone .............................................................. 5

Attaching the Stand .................................................................. 6

Wall Mounting........................................................................... 7

Provisioning the Phone............................................................. 8

For internal use ................................................................... 8

For external use .................................................................. 8

Advanced Configuration ..................................................... 9

Using your Phone with FortiVoice..................................... 10

Accessing an Outside Line ..................................................... 10

Accessing Features ................................................................ 10

Voicemail ................................................................................ 12

Updating the Firmware ........................................................... 12

Troubleshooting.................................................................. 13

Regulatory and Safety Notices.......................................... 14

Radio Frequency Emissions ................................................... 14

FCC Compliance Statement ............................................. 14

Canadian Compliance Statement..................................... 14

European Union Declarations of Conformity .................... 15

Product Safety Instructions .................................................... 15

E-911 and use with Multi-Line Telephone Systems ............... 15

Privacy .................................................................................... 15

Warranty .............................................................................. 16

Introduction 1 FortiFone™ QuickStart Guide

Introduction

Phone Features

• A 3.0” x 1.5” LCD display

• 6 flexible keys with LEDs

• Up to 6 line appearance options with LEDs

• Message waiting with indicator lamp and tone

• Full duplex speakerphone

• Intercom paging

• Built-in two-port, 10/100 Ethernet switch. Lets you share a connection

with your computer.

• Inline PoE support eliminates the need for power adapters.

Requirements

• FortiVoice™ phone system

• Ethernet or fast Ethernet network for connection

• Power source

For Ethernet networks that supply in-line power:

• The network devices must conform to IEEE 802.3af

specifications for PoE (Power over Ethernet)

For Ethernet networks that do not supply power to the phone:

• Use only the power supply designed for the region you intend to

use the product. This adapter is rated with an output of 48v DC

at 0.3 A and a positive tip.

Introduction 2 FortiFone™ QuickStart Guide

About this Guide

This guide describes how to set up your phone with a brief overview of

features. For detailed instructions on using the phone, download the user

guide from http://docs.fortinet.com.

Figure 1: FON-350i/360i front

Item Function

Softkeys — softkeys change function based on the state of

the phone.

Flexible keys — multi-colored LED keys that can be assigned

to engage and monitor lines, extensions or queues. They can

also be programmed as function and speed dial keys. Keys 1

and 2 are reserved for primary and secondary line appearance

for the extension. Keys 3–8 are programmable.

DND — toggle do not disturb on and off.

Headset — toggle the headset on and off-hook.

Volume control — adjust ring, headset, handset, and speaker

volume.

Introduction 3 FortiFone™ QuickStart Guide

Flexible Key States

Flexible keys assigned for line, extension or queue appearances will

monitor the status of those resources.

Configuration/transfer — transfer a call. When the phone is not

in use, this button accesses the Configuration menu.

Hold/retrieve — place or retrieve a call on hold.

Mute — mute and unmute the microphone during calls.

Speakerphone — engage the speakerphone and hang up after

the call.

Item Function

Status LED Color LED Pattern

Incoming call Green Flashing approximately once

every 1/2 second

Line in use on this phone Green On solid

Call on hold at extension Green Flashing approximately once

every second

Line/extension/queue

ringing

Green Flashing approximately once

every 1/2 second

Line/extension/queue

in use

Red On solid

Line/extension/queue

on hold

Red Flashing approximately once

every second

Extension/line not

registered

Red/yellow Alternating red and yellow

Do not disturb (DND)

enabled

Yellow On solid

Introduction 4 FortiFone™ QuickStart Guide

Display Layout

The top-bar status line of the display shows icons, date and time. The

bottom line shows choices associated with the three context-sensitive

softkeys located just below the display.

Network connection. Indicates the status of the LAN connection to

the IP phone. If the icon is blinking, check the LAN connection.

PC port. Indicates a device such as a PC is connected to the PC

port of the phone.

Locked. Indicates the phone is locked and a password is required to

place calls.

Installation 5 FortiFone™ QuickStart Guide

Installation

Connecting the Phone

The figure below shows the cable connections for your phone. The LAN

and desktop PC connections employ standard Ethernet cables terminated

with RJ-45 connectors. The phone supports Power over Ethernet (PoE) in

accordance with the IEEE-802.1af Class 2 standard. When connected to a

PoE-compliant LAN port, the phone derives power from the port. If the

LAN port does not support PoE, use the AC/DC adaptor. The handset

connects to the base with the coiled handset cord.

Figure 2: Phone connections

Wiring Chart

1 LAN Connect the LAN port to the network with the provided

Ethernet cable.

2PC Optionally connect the your desktop PC to the PC port

on the phone with an Ethernet cable (not supplied).

Installation 6 FortiFone™ QuickStart Guide

Attaching the Stand

The angle of the phone is set by the attachment of the provided stand in

one of two positions (30° or 55°).

To attach the stand,

1. Choose the desired angle for the phone.

2. Align the tabs on the stand with the notches in the base of the phone.

3. Push the stand upward in the slot as far as it can go until properly

attached.

Figure 3: Installing the foot stand

3 Power If the LAN port supports PoE, the power adapter is not

required. If PoE is not supported on the LAN, connect

the power adapter to the power jack on phone.

4 Headset Optionally connect a headset to the RJ22 headset jack

on the phone. We strongly recommend the use of an

amplified headset.

5 Handset Connect the handset cord to the handset and the

handset jack on the phone.

Wiring Chart

55° angle 30° angle

Installation 7 FortiFone™ QuickStart Guide

Wall Mounting

Wall mount the phone using the instructions below.

• Mark and drill two 7 mm (5/16”) holes for plastic wall anchors (not

included) with a vertical separation of 10 cm (4”).

• Insert two anchors into the holes, then insert and tighten two screws

(not included) leaving about 2.5 mm (1/8”) exposed.

• Attach all wiring to the phone.

• Slide the phone over the screws and ensure the phone is secure. It may

be necessary to remove the phone and tighten or loosen the screws for

secure mounting. The stand must not be attached to the phone when

mounting on a wall.

• Remove the handset hook from the phone as shown in the figure below

(illustration a). Reverse the hook and re-install so that the hook catches

the groove in the handset receiver (illustration b).

Figure 4: Wall mount installation

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