During the warranty period, any part that proves defective due to faulty assembly or materials will
be repaired or replaced free of charge by Forta.
The warranty will be absolutely void if incorrect modifications or adjustments are made to the
product or if parts or options not supplied for the product model are fitted.
Damage from rust caused by misuse or negligence or the action or any liquid or gas that may
damage the product are excluded from the warranty.
THE WARRANTY DOES NOT COVER THE CONSEQUENCES OF ANY TRAVEL PROBLEM, IN
PARTICULAR ISSUES RELATING TO TRANSPORT, LOSS OF PROFIT, EXPENSES, ETC.
Forta will have NO liability in the following circumstances:
Normal wear and tear of the product or inappropriate or incorrect use.
Defects in any assembly or repair carried out by the purchaser or a third party.
Negligent handling or maintenance or use of unsuitable parts.
Repairs or modifications carried out in non-official workshops.
Forta will have no liability for any harm or loss suffered by the user or any third party as a result of
any modification to or alteration of any product.
The warranty also excludes modifications made other than with original Forta parts.
EThe warranty certificate must be sent to FORTA, S.L. together with a photocopy of the purchase invoice
within 15 days from the date of purchase. To validate the warranty, the user must submit the warranty
certificate bearing the stamp the seal of the outlet that sold the product. You can download the warranty
certificate here: www.fortasl.es/en/manuales/doc/GARANTIA CONTRACTUAL.pdf.
13.- Tests and trials carried out
FORTA products comply with Annex IV to MDR (EU) 2017/745, are CE marked and have been designed
and tested in accordance with UNE-EN ISO 11199-2:2021. Forta is obliged to certify compliance by its
products with a number of essential requirements. There is a standard that specifies the inspection and
testing methods to show compliance of the products with those requirements. The standards that the
product complies with are listed below:
Brief description of relevant law Current law
Information provided by the manufacturer UNE-EN 1041:2009+A1:2014
Quality management system UNE-EN ISO 13485:2018
Risk management UNE-EN ISO 14971:2020
Testing of medical devices and walkers UNE-EN 12182:2012
UNE-EN 11199-2:2021
Biological assessment of medical devices UNE-EN ISO 10993-1:2021
Maximum load 130 kg