xAdit 600 - Release 10.1.1
Preface
Warranty
Force10 Networks warrants to BUYER that Product Hardware will be free from substantial defect
in material and workmanship under normal use in accordance with its Documentation and given
proper installation and maintenance for period of five years from the date of shipment by Force10
Networks.
Force10 Networks warrants that the Licensed Software, when used as permitted under its License
Terms and in accordance with the instructions and configurations described in the Documentation
(including use on Force10 Networks product or a computer hardware and operating system platform
supported by Force10 Networks), will operate substantially as described in the Documentation for
a period of ninety (90) days after date of shipment of the Licensed Software to BUYER.
This warranty shall not apply to Products or Software that have been either resold or transferred
from BUYER to any other party. Any such transfer voids the above warranty and related licenses.
Force10 Networks offers expanded product care beyond what is covered by the warranty through
different support plans. The plans are designed to maximize network availability through advance
replacement for defective equipment. Please contact your Force10 Networks representative for
support program details.
Warranty Procedure
BUYER must promptly notify Force10 Networks of any defect in the Product or Software and
comply with Force10 Networks' return/repair policy and procedures. Force10 Networks or its agent
will have the right to inspect the Product or workmanship on BUYER's premises. With respect to a
warranty defect in Product hardware reported to Force10 Networks by BUYER during the warranty
period, Force10 Networks, as its sole obligation and BUYER's exclusive remedy for any breach of
warranty, will use commercially reasonable efforts, at its option, to:
a. repair, replace, or service at its factory or on the BUYER's premises the Product, or
component therein, or workmanship found to be defective so that the Product hardware
operates substantially in accordance with Force10 Networks Documentation; or
b. credit BUYER for the Product in accordance with Force10 Networks’ depreciation policy.
With respect to a warranty defect in the Licensed Software reported to Force10 Networks by
BUYER during the 90-day software warranty period, Force10 Networks, at its own expense and as
its sole obligation and BUYER's exclusive remedy for any breach of the software warranty, will use
commercially reasonable efforts to, at its option,
a. correct any reproducible error in the Licensed Software, or
b. replace the defective Licensed Software, as follows:
Should a Severity 1 or 2 warranty defect with the Software occur during the 90-day
warranty period, Force10 Networks will provide, in its sole determination, either
1. software to resolve the defect to be downloaded into the affected units by the BUYER
or
2. a documented workaround to address the issue.
Severity 1 issues are failures of the Licensed Software to comply with the Force10 Networks
software specifications and that completely or severely affect the Force10 Networks Product
and its traffic or service capacity, or maintenance or monitoring capabilities.
