Fenix TS2000 Series Manual de usuario
TS2000 THERMAL PRINTER SERIES
Operation manual
Rev 1 . 0
TS2000 PRINTERS OPERATION MANUAL
INDEX
1 – INTRODUCTION.......................................................................................................3
2 – IMPORTANT NOTE ON THERMAL PRINTER HANDLING...................................4
2.1. AFETY PRECAUTION ....................................................................................4
2.2. AB OLUTE MAXIMUM RATING ......................................................................5
2.3. CLEANING PROCEDURE AND PRECAUTION ..............................................5
2.4. RECOMMENDATION .......................................................................................5
3 – GENERAL PECIFICATION ...................................................................................6
3.1. PRINTING PECIFICATION .............................................................................6
3.2. CHARACTER PECIFICATION .......................................................................6
3.3. PAPER PECIFICATION ..................................................................................6
3.4. COMMUNICATION INTERFACE......................................................................7
3.5. DIGITAL OUTPUT...............................................................................................7
3.6. INTERNAL BUFFER............................................................................................7
3.7. ELECTRICAL PECIFICATION ........................................................................7
3.8. MECHANICAL PECIFICATION ......................................................................8
3.9. RELIABILITY AND ENVIRONMENTAL CONDITION .......................................8
4 – IN TALLATION..........................................................................................................9
4.1. T 2000 IN TALLATION CON IDERATION ....................................................9
4.2. MOUNTING THE PRINTER................................................................................9
4.3. POWER UPPLY..............................................................................................13
4.4. R -232 ERIAL INTERFACE...........................................................................14
4.5. U B INTERFACE..............................................................................................15
4.6. PHOTO- EN OR ...........................................................................................15
4.7. DIGITAL OUTPUT.............................................................................................17
5 – BA IC OPERATION .............................................................................................18
5.1. PAPER LOADING.............................................................................................18
5.2. UNBLOCKING THE CUTTER ..........................................................................18
5.3. BUTTON FUNCTION ......................................................................................18
5.4. PAPER EN OR..............................................................................................19
5.5. OPEN-PLATEN EN OR.................................................................................19
5.6. OPTIONAL EN OR ......................................................................................19
5.7. LED INDICATOR...............................................................................................20
5.8. PECIAL PRINTING MODE ...........................................................................20
5.9. ERROR PROCE ING.....................................................................................22
6 – CONTROL COMMAND .........................................................................................27
APPENDIX A – MECHANICAL DIMEN ION ..............................................................53
APPENDIX B – HOW TO ORDER- ACCE ORIE ......................................................54
APPENDIX C – INTERNAL CHARACTER TABLE . LOADING EXTERNAL
CHARACTER TABLE ........................................................................55
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TS2000 PRINTERS OPERATION MANUAL
1 – INTRODUCTION
The T 2000 is a very high-performance thermal printer, specially designed to control EIKO
CAPD247D/E, CAPD347D/E autocutter integrated thermal printer mechanisms. Its compact and
functional design covers many industrial uses. It is capable of printing text, graphics, logo and bar
codes.
The main features of the T 2000 eries are:
•imple installation and easy maintenance.
•Low noise thermal printing.
•Two paper widths available (58mm and 80mm) depending on the printing
mechanism used.
•High reliability: 100 million pulses or more. Abrasion resistance: 100 Km (NOTE 1).
•ingle 24V DC power supply.
•No-paper sensor.
•Paper-near-end sensor, ticket pick-up sensor and black mark sensor optional.
•Optional output.
•High speed printing: up to 200mm/s (NOTE 2).
•Printing resolution: 8 dots/mm (203 dpi).
•Automatic cut with partial or full cut capability (1 million) (NOTE 5).
•Port interface: - serial R 232C data input interface on-board (up to 115200 bps).
- Universal erial Bus (U B).
•Two internal character fonts (A font = 12x24 dots. B font = 8x16 dots).
•calable font (independent scale in X/Y-axis), up to 64 times.
•Programmable character and line space.
•Programmable optional output for user control (buzzer, LEDs, relay..)
•Bold, underline, reverse and rotate character capabilities
•Graphic bitmap printing capabilities.
•everal format bar code (EAN13, Code39, Code128 and ITF)
•everal 2D format Bar Code (QR and AZTEC)
•Control code based on E C/PO commands (NOTE 3).
•Hexadecimal mode for easy software debugging.
•elf test mode feature.
•Automatic paper load.
•Three maintenance counters (On/Off times, Half hours, Meters)
•Input buffer of 32KBytes.
•Programmable digital output.
•Extended operating temperature range (-10ºC to +50ºC).
•torage temperature range (-20ºC to +60ºC).
•Multiple logo load capability through Windows driver or command.
•Upgrading of firmware version through communication port (NOTE 4).
•TrueType font loading capability (NOTE 4).
•Windows drivers and demo/configuration program.
•Linux Driver.
(1) Excluded when the same dots are printed continuously and/or damage is caused by dust and foreign materials.
(2) Print speed changes according to the baud rate in R 232 connection and temperature. Higher printer speed rates are
achieved at higher baud rates and U B connection.
(3) E C/PO are registered trademarks of eiko Epson Corporation.
(4) In order to upload new firmware or new TrueType font, FWLoader and FontLoader application programs are available
on demand.
(5) Paper cutting environment : room temperature and humidity, the shape of the paper exit described in this manual.
When using the thermal paper in specified thermal paperⅡ, paper cutting resistance is 700,000 cuts or more.
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TS2000 PRINTERS OPERATION MANUAL
2 – IMPORTANT NOTES ON THERMAL PRINTER
HANDLING
In order to preserve the life of the printer, it is necessary to keep in mind some precautions on the
handling of the T 2000 printer. Please read carefully the following points in order to make a good use of
the printer.
2.1. SA FETY PRECAUTIONS
•Before using the printer, read carefully section - IN TALLATION.
•NEVER connect the external power supply with the wrong polarity. This could permanently
damage the printer.
•Turn off the printer immediately if it produces smoke, a strange smell or an unusual noise. Keeping
on using the printer could cause fire. Unplug the equipment immediately and contact your official
distributor.
•NEVER connect cables with different connectors from the ones mentioned in this manual. Failing
on doing so could permanently damage the printer.
•Use a power supply whose output voltage is within the specification range stated in this manual.
Over voltage can permanently damage the printer. Under voltage can cause malfunctions.
•NEVER wet T 2000 thermal printer with water or any other liquid. If any liquid is spilled inside the
equipment, unplug the power cable immediately and contact the technical service.
•Make sure the printer is on a steady, securely fixed surface. If the printer falls down, it could break
or damage.
•NEVER use the printer in high humidity or in locations with high risk of fire.
•NEVER place heavy objects on top of the printer and never lean on it.
•NEVER put any object inside of the printer, as it could cause hardware damage on it, such as
short-circuit, print head breaking or general failure of the printer.
•NEVER shake the printer.
•NEVER disassemble or modify the hardware of the printer.
•NEVER try to repair the printer. Please contact your official distributor in case of failure.
•As the printer contains electromagnets (inside of the motor), it should not be used in excessively
dirty environments or places with dust or metal particles.
•NEVER print without paper loaded or without the cover closed, as the thermal print head life can
be highly shortened.
•NEVER pull the paper out when the cover is closed. Use the paper advance button instead.
•Avoid touching accessible parts with metallic objects, such as screwdrivers or tweezers, the print
head thermal elements as well as the electronic printed circuit. They are delicate parts.
•NEVER touch with bare hands the areas around the print head and the motor surface as they
become very hot during and just after printing; wait 15 seconds after printing to let them cool down.
•NEVER touch the surfaces of the print head thermal elements or the electronic printed circuit, as
dust and dirt can stick to their surface and cause damage by electrostatic discharge. Moreover,
some electronic components can get very hot during operation.
•The thermal paper contains Na+, K+ and Cl- ions that can cause harm to the print head elements.
Therefore, use only the specified paper.
•If the printer has not been used for long period of time and the paper was loaded, the paper could
become deformed by the drive roller pressure. It is recommended to make it advance at least 30
mm before printing again.
•For safety reasons, unplug the printer if it is not going to be used over a long period of time.
•Do not print contin o sly (witho t stopping) for more than 6 min tes.
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TS2000 PRINTERS OPERATION MANUAL
2.2. ABSOLUTE MAXIMUM RATINGS
upply voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +30 VDC
Operating temperature range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . −10°C to 50°C
torage temperature range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . −20°C to 60°C
2.3. CLEANING PROCEDURE AND PRECAUTIONS
In order to clean the thermal print head, proceed as indicated by the following steps:
1- Unplug the power supply cable and open the cutter unit. ee section – OPEN THE
CUTTER UNIT.
2- Pull the paper lever in order to release the platen.
3- oak a cotton sponge in alcohol (ethanol, methanol or IPA), and rub it gently along the
thermal head in order to remove the possible accumulation of paper particles.
4- Wait for alcohol to evaporate before inserting the paper roll and closing the cover.
FENIX recommends cleaning the thermal print head periodically (every 2 or 3 months) in order
to keep an optimal print quality.
NOTES:
The print head may be hot after printing. Make sure it has thoroughly cooled down
before proceeding to clean it.
Never touch the thermal elements of the print head with your hands.
Never use metallic or piercing elements to clean the print head, as they could scratch it.
Fig.2.1. Thermal print head cleaning.
2.4. RECOMMENDATIONS
•The plug has to be located near the printer and has to be easily obtainable.
•Before connecting any communication data cable, check the printer is working properly by
executing the self-test.
•et the T 2000 in a place where the connection cables do not suffer stretching or cross with
each other.
•IMPORTANT!!! ince the printer demands high current peaks during operation it is advisable to
make the power supply cables the shortest possible.
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TS2000 PRINTERS OPERATION MANUAL
3 – GENERAL SPECIFICATIONS
3.1. PRINTING SPECIFICATIONS
Printing method Thermal line printing
Dot density 203 x 203 dpi (1)
Printing direction Unidirectional with friction feed
Printing width CAPD247 54mm (432 dots)
CAPD347 72mm (576 dots)
Printing speed High speed mode: up to 200mm/s (2)
P per feed speed 200mm/s (continuous paper feed)
(1) ‘dpi’: dots per inch. 1 inch = 25.4mm; 203 dpi = 8 dots per mm
(2) Printing speed could vary depending on the print head temperature as well as the command processing and
the data transmission speed. Low transmission speed could cause intermittent printing. It is recommended to
transmit data to the printer as quickly as possible.
3.2. CHARACTER SPECIFICATIONS
Ch r cter per line (def ult) Font A: 27 (CAPD247)
Font B: 36 (CAPD247)
Ch r cter sp cing (def ult) 0.5 mm (4 dots)
Ch r cter structure Font A: 12 x 24 dots (1.5 x 3 mm). (default)
Font B: 8 x 16 dots (1 x 2 mm).
Ch r cter size (mm) (1)
Font A WxH(mm) – cpl(2) Font B WxH(mm) – cpl
tandard
Double-width
Double-height
Double width/height:
1.5 x 3 – 24
3 x 3 – 12
1.5 x 6 – 24
3 x 6 – 12
1 x 2 – 32
2 x 2 – 16
1 x 4 – 32
2 x 4 – 16
Number of ch r cters Alphanumeric characters: 95
Extended Graphics: 128 per page
Line sp cing (def ult) 1,875mm (15 dots)
(1) Characters can be scaled up to 64 times bigger than their normal size.
(2) ‘cpl’: characters per line.
3.3. PAPER SPECIFICATIONS
P per type Thermal
P per lo ding Automatic.
Width 58mm (+0/-1) → CAPD247 printing mechanism
80mm (+0/-1) → CAPD347 printing mechanism
Roll size Inner diameter: 25m minimum
P per specific tions
Papers I (NOTE 1-2)
Nippon Paper TF50K -E2D
TP50KJ-R
Oji Paper PD160R-63
PD160R-N
Mitsubishi Paper mills limited P220VBB-1
Papierfabrik August Koehler AG KT55F20
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TS2000 PRINTERS OPERATION MANUAL
Papers II (NOTE 1-2-3-4)
Jujo Thermal AP50K -D
AF50K -E
Mitsubishi Hi-Tech Paper F5041
K P P300
KANZAN KF50
Nippon Paper TL69K -LH*5
NOTE :
1 : Do not use perforated thermal paper.
2 : The amount of paper powder generated by cutting paper depends on the thermal paper used.
Verify the performance with your actual device to select the thermal paper.
3 : Maximum print speed is 170mm/s in the following cases：
・When operating temperature range is from -10°C to 0°C.
4 : Paper cutting environment : Room temperature and humidity, the shape of the paper exit described in
this manual. When using the thermal paper specified Papers II, paper cutting resistance is 700,000 cuts or
more.
→ Print quality varies depending on paper types.
→ Use the specified thermal paper, or proper print quality may not be obtained, the life of the
print head and autocutter unit may be shortened, or printer troubles may be caused.
3.4. COMMUNICATIONS INTERFACE
Seri l erial interface R 232 (baud options 115200, 38400, 19200, 9600)
USB U B 2.0 480Mbit/s
3.5. DIGITAL OUTPUT
M x Drive current 100mA continuous, 200mA peak.
M x supported volt ge 45V DC
3.6. INTERNAL BUFFER
The standard T 2000 printer has a 32 Kbytes internal memory buffer, whose functionality is
dynamically shared by the receiving buffer.
The buffer is being filled at the same time that buffered data is being printed, for that reason high
transmission speed is required in order to ensure that data is available for printing at any time. Data
transfer of at least 115200 baud or U B connection increase the printing performance substantially.
3.7. ELECTRICAL SPECIFICATIONS
Power supply: 24V DC ± 10%
Consumption:
Printer current consumption CAPD247 CAPD347
VP line Thermal head drive
Motor drive
Logic
5.23 A max. (at 26.4 V) *3
0.44 A max.
0.30 A max.
5.23 A max. (at 26.4 V) *3
0.52 A max. *4
0.30 A max.
Autocutter current consumption 0.64 A max. 0.64 A max. *5
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TS2000 PRINTERS OPERATION MANUAL
*3 : The value when the number of simultaneously activated dots is 288 dots.
*4 : Printer current consumption is different according to motor controlled current. When motor controlled current is 0.26A/phase,
the maximum current consumption is 0.52A.
*5 : When using TL69K -LH in CAPD347, motor controlled current is 0.375A/phase.
The specifications in the above case are described as below:
・Motor current consumption is 0.75A max.
・Cutting frequency is 1cut/2.7s max.
3.8. MECHANICAL SPECIFICATIONS
Over ll dimensions (W x D x H) ee APPENDIX – MECHANICAL DIMEN ION
Weight (without p per) T 2000-60: 420g approx.
T 2000-80: 550g approx.
3.9. RELIABILITY AND ENVIRONMENTAL CONDITIONS
Oper ting temper ture(1) -10 to 50ºC
Stor ge temper ture(1) -20 to 60ºC (without paper, in a dry place)
Life sp n ( t 25ºC )
Activ tion pulse resist nce 100 millions pulses or more (print ratio=12’5%).
Abr sion resist nce 100 Km or more
Autocutter service life
(20ºC – 45ºC, 10% -65% RH)
1.000.000 cuts or more
(1) The service life of the print head and autocutter may become shorter if paper other than specified is used.
NOTE :
1. Life end is defined as the point at which two or more adjacent heat elements are
damaged (when two or more adjacent dots are omitted), except when damaged by
foreign objects or external causes.
2. The print head life is measured using the specified paper.
3. The ambient temperature should be kept close to room temperature.
top printing when the print head temperature detected by the head thermistor reaches 75°C.
Resume printing when the temperature drops down to 70°C for lower.
Fig.3.1. Operating temperature and humidity range.
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TS2000 PRINTERS OPERATION MANUAL
4 – INSTALLATION
4.1. TS2000 INSTALLATION CONSIDERATIONS
There are some general considerations to take into account when installing the T 2000
printer.
A wrong installation may cause many issues like paper jam, difficult maintenance of the printer,
difficulty in changing the paper roll, etc. Moreover, a correct installation can prevent the printer from
being damaged by external agents, such as weather or vandalism.
This printer is designed to be installed vertically or horizontally in a case, closet, or another kind of
appropriate chassis.
The basic points that a correct installation must follow are:
•Allow enough room and accessibility to reach the maintenance procedure points in case it is
needed. Take notice all user accessible parts in the printer.
•mooth exit of the ticket. Prevent problems with static electricity due to the nature of the
used materials. Be sure to make a good earth connection.
Fig.4.1.T 2000 accessibility .
4.2. MOUNTING THE PRINTER
The T 2000 printer has 2 tabs so that the user can fix it on a chassis with screws or rivets.
Fig.4.2. T 2000 Fixing holes.
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Platen release lever
Main connector
U B connector
Paper feed button
LED
Platen block
TS2000 PRINTERS OPERATION MANUAL
There are basically two ways to install the T 2000: direct paper output or by chute.
•D IRECT PAPER OUTPUT .
In this case, the developer must design a door or lid (as main chassis part) with 2 basic functions:
to access the paper roll and allow attachment of the platen block, which will enable the easy paper
loading. It should also include an opening door mechanism.
Here are some images as an example:
Fig.4.3. T 2000 in direct paper output example.
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Platen block fixed to the door
Opening door button
50mm height ( Approx.)
Este manual sirve para los siguientes modelos
2
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