Fenix PTD55 SERIES Manual de usuario
PTD55 THERMAL PRINTER SERIE S
Operation manual
Rev 1.0
INDEX
1 -INTRODUCTION........................................................................................................3
2 -IMPORTANT NOTE ON THERMAL PRINTER HANDLING....................................4
2.1. AFETY PRECAUTION ........................................................................................................ 4
2.2. AB OLUTE MAXIMUM RATING ..........................................................................................5
2.3. CLEANING PROCEDURE AND PRECAUTION ...................................................................5
2.4. RECOMMENDATION ........................................................................................................... 5
3 -GENERAL PECIFICATION ....................................................................................6
3.1. PRINTING PECIFICATION .................................................................................................6
3.2. CHARACTER PECIFICATION ...........................................................................................6
3.3. PAPER PECIFICATION ...................................................................................................... 6
3.4. COMMUNICATION INTERFACE.......................................................................................... 7
3.5. DIGITAL OUTPUT................................................................................................................... 7
3.6. INTERNAL BUFFER............................................................................................................... 7
3.7. ELECTRICAL PECIFICATION ............................................................................................7
3.8. BARCODE PECIFICATION ................................................................................................ 7
3.9. MECHANICAL PECIFICATION ..........................................................................................7
3.10. RELIABILITY AND ENVIROMENTAL CONDITION ............................................................8
4 -IN TALLATION..........................................................................................................9
4.1. IN TALLATION CON IDERATION ......................................................................................9
4.2. PTD55 CONNECTOR ......................................................................................................... 10
4.3. R -232 ERIAL INTERFACE................................................................................................11
4.4. U B INTERFACE.................................................................................................................. 12
4.5. PAPER NEAR-END INPUT CONNECTOR...........................................................................12
4.6. DIGITAL OUTPUT CONNECTION........................................................................................13
5 -BA IC OPERATION ..............................................................................................15
5.1. ADJU TING THE CUTTING PO ITION BY COMMAND......................................................16
5.2. CUTTING PO ITION ELF-ADJU TING.............................................................................17
5.3. PAPER LOADING................................................................................................................. 17
5.4. OPEN CUTTER UNIT........................................................................................................... 18
5.5. BUTTON FUNCTION .......................................................................................................... 18
5.6. PECIAL PRINTING MODE ...............................................................................................19
5.7. ERROR PROCE ING.........................................................................................................21
6 -CONTROL COMMAND .........................................................................................26
APPENDIX A – MECHANICAL DIMEN ION ..............................................................52
APPENDIX B – HOW TO ORDER................................................................................53
APPENDIX C – INTERNAL CHARACTER TABLE .........................................................
LOADING EXTERNAL CHARACTER TABLE .................................54
PTD55 SERIES OPERATION MANUAL
1 - INTRODUCTION
The PTD55 is a very high-performance thermal printer, specially designed as Parking Ticket
Dispenser, for standard parking tickets 5 mm wide.
The PTD55 mounts the EP ON M-T522II printer mechanism. Its compact and functional design covers
many industrial uses. It is capable of printing text, graphics, logo and bar codes.
PTD55 is intended to be integrated into the user’s final system. Its structure allows an easy connection
both with the mechanism connectors and with the communications and power supply connectors.
Main features of the PTD55 thermal printer are:
•imple installation and easy maintenance.
•54mm Paper width.
•High speed printing: up to 250mm/s (NOTE 1).
•ingle 24V DC power supply.
•Available sensors: No-paper, paper-near-end, optical mark, ticket pick-up and paper jam.
•Programmable optional output for user control (buzzer, LEDs, relay..)
•Printing resolution: 8 dots/mm (203 dpi).
•Port interface: - erial R 232C data input interface on-board (up to 115200bps).
- Universal erial Bus (U B2.0).
•calable font (independent scale in X / Y axis), up to 64 times.
•Programmable character and line space.
•Bold, underline, reverse and rotate character capabilities
•Graphic bitmap printing capabilities.
•everal format bar code (EAN13, Code39, Code128 and ITF).
•everal 2D format Bar Code (QR and AZTEC).
•Two internal character fonts (A font = 12x24 dots. B font = 8x16 dots).
•Control code based on E C / PO commands (NOTE 2).
•Automatic paper load.
•Four maintenance counters (On/Off times, hours, meters and cuts)
•Hexadecimal mode for easy software debugging.
•elf test mode feature
•Input buffer of 32KBytes.
•Multiple logo load capability through Windows driver or command.
•Upgrading of firmware version through communication port (NOTE 3).
•TrueType font loading capability (NOTE 3).
•Extended operating temperature range (-20ºC to +70ºC).
•torage temperature range (-35ºC to +75ºC).
•Automatic cut with partial or full cut capability.
•Windows XP and Windows 7 drivers and demo/configuration program.
•Linux Driver.
(1) Print speed changes according to the aud rate in RS232 connection and temperature. Higher printer speed rates are
achieved at higher aud rates and USB connection.
(2) ESC/POS are registered trademarks of Seiko Epson Corporation.
(3) In order to upload new firmware or new TrueType font, FWLoader and FontLoader application programs are availa le
on our we site.
This manual is the printer operations’ guide and is intended for the designer’s application. The
following sections contain a detailed description of both hardware and configuration software that allow
obtaining the maximum benefit of the printer capabilities.
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2 - IMPORTANT NOTES ON THERMAL PRINTER HANDLING
In order to preserve the life of the printer, it is necessary to keep in mind some precautions on the
handling of the PTD55 printer. Please read carefully the following points in order to make a good use of
the printer.
2.1 - SAFETY PRECAUTIONS
•Before using the printer, read carefully section - INSTALLATION.
•NEVER connect the external power supply with the wrong polarity. This could permanently
damage the printer.
•Turn off the printer immediately if it produces smoke, a strange smell or an unusual noise. Keeping
on using the printer could cause fire. Unplug the equipment immediately and contact your official
distributor.
•NEVER connect cables with different connectors from the ones mentioned in this manual. Failing
on doing so could permanently damage the printer.
•Use a power supply whose output voltage is within the specification range stated in this manual.
Over voltage can permanently damage the printer. Under voltage can cause malfunctions.
•NEVER wet PTD55 thermal printer with water or any other liquid. If any liquid is spilled inside the
equipment, unplug the power cable immediately and contact the technical service.
•Make sure the printer is on a steady, securely fixed surface. If the printer falls down, it could break
or damage.
•NEVER use the printer in high humidity or in locations with high risk of fire.
•NEVER place heavy objects on top of the printer and never lean on it.
•NEVER put any object inside of the printer, as it could cause hardware damage on it, such as
short-circuit, print head breaking or general failure of the printer.
•NEVER shake the printer.
•NEVER disassemble or modify the hardware of the printer.
•NEVER try to repair the printer. Please contact your official distributor in case of failure.
•As the printer contains electromagnets (inside of the motor), it should not be used in excessively
dirty environments or places with dust or metal particles.
•NEVER print without paper loaded or without the cover closed, as the thermal print head life can
be highly shortened.
•NEVER pull the paper out when the cover is closed. Use the paper advance button instead.
•Avoid touching accessible parts with metallic objects, such as screwdrivers or tweezers, the print
head thermal elements as well as the electronic printed circuit. They are delicate parts.
•NEVER touch with bare hands the areas around the print head and the motor surface as they
become very hot during and just after printing; wait 15 seconds after printing to let them cool down.
•NEVER touch the surfaces of the print head thermal elements or the electronic printed circuit, as
dust and dirt can stick to their surface and cause damage by electrostatic discharge. Moreover,
some electronic components can get very hot during operation.
•The thermal paper contains Na+, K+ and Cl- ions that can cause harm to the print head elements.
Therefore, use only the specified paper.
•If the printer has not been used for long period of time and the paper was loaded, the paper could
become deformed by the drive roller pressure. It is recommended to make it advance at least 30
mm before printing again.
•For safety reasons, unplug the printer if it is not going to be used over a long period of time.
•Do not print continuously (without stopping) for more than 6 minutes.
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PTD55 SERIES OPERATION MANUAL
2.2 - ABSOLUTE MAXIMUM RATINGS
upply voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +30VDC
Operating temperature range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . −20°C to 70°C
torage temperature range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . −35°C to 75°C
2.3 - CLEANING PROCEDURE AND PRECAUTIONS
Paper dust, paper chips, and thermal chemicals attached to the heat elements of the print head
and the platen may reduce print quality. In order to clean the thermal print head, proceed as indicated by
the following steps:
1- Unplug the power supply cable and open the cutter unit.
2- Pull the paper lever in order to release the platen.
3- oak a cotton sponge in alcohol (ethanol, methanol or IPA), and rub it gently along the
thermal head in order to remove the possible accumulation of paper particles.
4- Wait for alcohol to evaporate before inserting the paper roll and closing the cover.
FENIX recommends cleaning the thermal print head periodically (every 2 or 3 months) in order
to keep an optimal print quality.
NOTES:
The print head may be hot after printing. Make sure it has thoroughly cooled down
before proceeding to clean it.
Never touch the thermal elements of the print head with your hands.
Never use metallic or piercing elements to clean the print head, as they could scratch it.
Fig.2.1. Thermal print head cleaning.
2. - RECOMMENDATIONS
•The plug has to be located near the printer and has to be easily obtainable.
•Before connecting any communication data cable, check the printer is working properly by
executing the self-test.
•et the PTD55 in a place where the connection cables do not suffer stretching or cross with
each other.
•IMPORTANT!!! ince the printer demands high current peaks during operation it is advisable to
make the power supply cables the shortest possible.
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PTD55 SERIES OPERATION MANUAL
3 - GENERAL SPECIFICATIONS
3.1 - PRINTING SPECIFICATIONS
Printing method Thermal line printing
Dot density 203 x 203 dpi (1)
Printing direction Unidirectional with friction feed
Printing width M-T522II 60mm (448 dots)
Printing width available 54 mm (432 dots)
Printing speed High speed mode: up to 250mm/s (2)
Paper feed speed 250mm/s (continuous paper feed)
(1) ‘dpi’: dots per inch. 1 inch = 25.4mm; 203 dpi = 8 dots per mm
(2) Printing speed could vary depending on the print head temperature as well as the command processing and
the data transmission speed. Low transmission speed could cause intermittent printing. It is recommended to
transmit data to the printer as quickly as possible.
3.2 - CHARACTER SPECIFICATIONS
Character per line (default) Font A: 24 Font B: 32
Character spacing (default) 0.5 mm (4 dots)
Character structure Font A: 12 x 24 dots (1.5 x 3 mm). (default)
Font B: 8 x 16 dots (1 x 2 mm).
Character size (mm) (1)
Font A WxH(mm) – cpl(2) Font B WxH(mm) – cpl
tandard
Double-width
Double-height
Double width/height:
1.5 x 3 – 24
3 x 3 – 12
1.5 x 6 – 24
3 x 6 – 12
1 x 2 – 32
2 x 2 – 16
1 x 4 – 32
2 x 4 – 16
Number of characters Alphanumeric characters: 95
Extended Graphics: 128 per page
Line spacing (default) 1,875mm (15 dots)
(1) Characters can be scaled up to 64 times bigger than their normal size. (2) ‘cpl’: characters per line.
3.3 - PAPER SPECIFICATIONS
Paper type Thermal
Paper specifications
T2CH826
T28I381
T21I06 (all from Ifb Ticket ystems)
T28H960
T29J10
Paper loading Automatic.
idth 54mm
NOTE :
→ Print quality varies depending on paper types.
→ Use the specified thermal paper, or proper print quality may not be obtained, the life of the
print head and autocutter unit may be shortened, or printer troubles may be caused.
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PTD55 SERIES OPERATION MANUAL
3. - COMMUNICATIONS INTERFACE
Serial erial interface R 232 (baud options: 115200, 38400, 19200, 9600)
USB U B 2.0 480Mbit/s
3.5 - DIGITAL OUTPUT
Max Drive current 100mA continuous, 200mA peak.
Max supported voltage 45VDC open-drain
3.6 - INTERNAL BUFFER
The standard PTD55 printer has a 32 Kbytes internal memory buffer, whose functionality is
dynamically shared by the receiving buffer.
The buffer is being filled at the same time that buffered data is being printed, for that reason high
transmission speed is required in order to ensure that data is available for printing at any time. Data
transfer of at least 115200 bauds or U B connection increase the printing performance substantially.
3.7 - ELECTRICAL SPECIFICATIONS
Power supply: +24VDC ± 10%
Consumption:
80mm paper-width model 60mm paper-width model
High speed mode Mean current Approx. 9A Approx. 6.5A
Peak current Approx. 14A Approx. 10A
tandby mode Mean current Approx. 0.1A Approx. 0.1A
3.8 - BARCODE SPECIFICATIONS
Standard barcodes EAN-13, CODE39, ITF, CODE128
2D barcodes AZTEC, QR
3.9 - MECHANICAL SPECIFICATIONS
Overall dimensions ( x D x H) ee APPENDIX – MECHANICAL DIMENSIONS
eight 900g approx.
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PTD55 SERIES OPERATION MANUAL
3.10 - RELIABILITY AND ENVIROMENTAL CONDITIONS
Printer service life 15 millions lines
MCBF 37 millions lines
Print head service life (1) 100 Km, one hundred million pulses
Autocutter service life (1) 1 million cuts
Operating temperature
-20 to 70ºC
Reliable printing: 5 to 50°C
Note that there are some restrictions, depending on the
temperature range
Operating humidity
10 to 80% (non-condensing)
(Humidity at 34°C or higher is equivalent to the absolute
humidity at 34°C, 80%.)
Storage temperature -35 to 75ºC (without paper, in a dry place)
(1) The service life of the print head and autocutter may become shorter if paper other than specified is used.
NOTE :
1. Reliability statistics assume that the printer repeats printing in which one dot line
consists of an average of 112 dots or less, and the average number of printing dots
per dot line per element is 30.
2. Life end is defined as the point at which two or more adjacent heat elements are
damaged (when two or more adjacent dots are omitted), except when damaged by
foreign objects or external causes.
3. The print head life is measured using the specified paper.
. Using the printer with the density correction factor of the print head energization
width set to a value larger than 1 may shorten the life of the print head
5. The ambient temperature should be kept close to room temperature.
top printing when the print head temperature detected by the head thermistor reaches 75°C.
Resume printing when the temperature drops down to 70°C for lower.
Fig.3.1. Operating temperature and humidity range.
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PTD55 SERIES OPERATION MANUAL
4 - INSTALLATION
.1 - INSTALLATION CONSIDERATIONS
The PTD55 is designed to be fixed in a bigger case or structure or another kind of appropriate
chassis. A wrong installation may cause many issues like paper jam, difficult maintenance of the printer,
difficulty in changing the paper, etc. Moreover, a correct installation can prevent the printer from being
damaged by external agents, such as weather or vandalism.
The basic points that a correct installation must follow are:
•mooth exit of the ticket. Prevent problems with static electricity due to the nature of the
used materials. Be sure to make a good earth connection.
•Prevent final user’s from accessing the printer outlet.
•Allow enough room and accessibility to reach the maintenance procedure points in case it is
needed. Take notice all user accessible parts in the printer:
–Printing Head
–Paper box location.
–Connectors.
–Led and push-button.
•Fix the PTD55 printer to the chassis by using four screws (Ø5mm maximum) as shown on
the pictures below. It is recommended to implement some system to allow the printer to be
moved backwards when accessing the printing head. Below it is shown how to fix the printer
onto a detachable or sliding tray or practice fixing slots on the supporting base, so that the
PTD55 can be moved backwards and forwards for easy maintenance.
Fig. .1. Fixing the PTD55 onto a sliding tray or through fixing slots.
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PTD55 SERIES OPERATION MANUAL
•Below it is shown a slot example to be performed on the front side of the kiosk to put the paper
nozzle across.
Fig. .2. lot example for paper nozzle (in mm).
.2 - PTD55 CONNECTORS
On the PTD55 could be found the following connectors (see APPENDIX HO TO ORDER):
Fig. .3. U B or ERIAL R 232 interface connectors.
.2.1 - Power supply connector
The PTD55 is powered by an external power supply by means of 3-pins connector shown below.
Verify power supply voltage before connecting the printer.
Fig. . . Power supply connector J1.
Use a 3-pin DC jack TCS-7960- 3-2010 (HOSIDEN) or equivalent. ( ee APPENDIX – HOW TO
ORDER-ACCESSORIES).
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POWER
UPPLY
POWER
UPPLY
U B R 232
GND
24VDC
N.C
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