Extreme USB VU4500 Manual de usuario

VU4500 DVI + USB 2.0 Extender

DVI and USB 2.0 100m Cat 5e/LAN KVM Extender System

User Guide

Thank you for purchasing the VU4500 KVM Extender System.

Please read this guide thoroughly.

FCC Radio Frequency Interference Statement Warning

This device complies with FCC Part 15 Subpart B.

CE Statement

The product meets European Standard EMC EN 55022 Class A, EN 61000, and EN 55024.

IC Statement

This Class A digital apparatus complies with Canadian ICES-003

Information contained herein is subject to change without notice.

Document #90-01218-A00

Contents

Introduction...................................................................................................................... 4

Product Contents .......................................................................................................................................................................... 4

Requirements ................................................................................................................................................................................. 4

About the VU4500 KVM Extender ........................................................................................................................................... 4

Compatibility .................................................................................................................................................................................. 5

Local Extender Description and Markings ........................................................................................................................... 6

Remote Extender Description and Markings...................................................................................................................... 7

Installation Guide ............................................................................................................. 8

Installing the Local Extender Unit............................................................................................................................................ 8

Installing the Remote Extender Unit....................................................................................................................................... 8

Connecting the Local Extender to the Remote Extender................................................................................................ 8

Checking the Installation ............................................................................................................................................................ 9

Connecting a USB Device ......................................................................................................................................................... 10

Troubleshooting ............................................................................................................. 10

Pairing a Local Extender to a Remote Extender........................................................... 14

Speciﬁcations.................................................................................................................. 15

Contacting Technical Support ....................................................................................... 16

Technical Glossary .......................................................................................................... 17

Introduction

The instructions in this guide assume a general knowledge of computer installation procedures, familiarity

with cabling requirements, and some understanding of USB devices.

NOTE provide additional information that could be useful.

CAUTIONS provide important information about an operational requirement.

Product Contents

Packaged with:

• Local Extender

• Remote Extender

• 5V, 3A power adapter

• 24V, 1A power adapter

• USB Cable

• DVI Cable

• Quick Start Guide

The product is a unique extender product requiring two power adapters, one for the local extender and one for the

remote extender. The provided 5V, 3A power adapter must be connected to the Local Extender and the 24V, 1A power

adapter must be connected to the Remote Extender.

Requirements

To complete the installation, you will also require the following items that are not included with the product:

• A computer with a DVI-D/DVI-I output

• USB 1.1 or 2.0 compatible computer (host computer) with a USB compliant Operating System

• USB 1.1 or 2.0 compatible device(s)

• Cat 5e Unshielded Twisted Pair (UTP) cable with two RJ45 connectors (if using surface cabling),

• OR, Cat 5e cabling with two information outlets and two Cat 5e patch cords with RJ45

connectors (if using premise cabling)

All references to Cat 5e cable in this document represent the minimum requirement. Category 6 or better or STP cable

may be substituted.

About the VU4500 KVM Extender

The product incorporates ExtremeUSB® technology, enabling users to extend their video and USB anywhere

on the Local Area Network (LAN). It is designed as a remote desktop or KVM (keyboard, video mouse)

extender.The Local Extender and Remote Extender can be connected anywhere within the network and

can operate on a network connection of 100Mbps or 1Gbps and through Ethernet switches. For optimum

performance, a 1Gbps connection is recommended.

note

Compatibility

The product is compatible with many graphics cards, Operating Systems, and monitors. However, there is no

guarantee that all devices are compatible with the product as there are a number of different factors that

may impact the operation of the KVM Extender.

The product complies with USB 1.1 and USB 2.0 speciﬁcations governing the design of USB devices.

However, there is no guarantee that all USB devices are compatible with the product as there are a number

of different factors that may impact the operation of USB devices over extended distances.

Specifications

Monitors

• Samsung •Dell •HP

• Viewsonic •Acer •BENQ

• ASUS

Discrete Graphics Cards

• NVIDIAION •ATIRadeonHD2000SeriesandAbove

• MatroxP-Series •IntelGMA950andGMAHD

• NVIDIAQuadroSeries •ATIFireGL/FireProSeries

• NVIDIAGeForceMobility9000 •NVIDIAGeforce6000SeriesandAbove

Resolutions Supported @ 60Hz

• 640x480(4:3) •1280x768(5:3) •1366x768(16:9)

• 800x600(4:3) •1280x800(16:10) •1440x900(16:10)

• 1024x768(4:3) •1280x1024(5:4) •1680x1050(16:10)

• 1280x720(16:9) •1360x768(16:9)

Host Operating Systems

• Windows7(32bit&64bit) •WindowsXP(32bit&64bit)

• WindowsVista(32bit&64bit) •Linux

• MacOSX(Leopard/SnowLeopard)

Peripherals

• Keyboard •Mouse

• MassStorageDevice •Speakers

• Printer/Scanner •DAQs

• Web Camera

Local Extender Description and Markings

The Local Extender connects to the computer using the included DVI and USB cable.

Front View

ITEM TYPE DESCRIPTION

1 Pair (Button) Reserved. Used if pairing a Local Extender to a Remote Extender.

2 Status LED (Green) LED green indicates the system is ready. Green blinking indicates the system

is being conﬁgured. Off indicates there is no power applied to the unit.

3 Link LED (Green) LED green indicates a valid link is established between the Local and Remote

Extender. Off indicates there is no link.

4 Video LED (Green/Amber)

LED green indicates the system has a valid link from the Host computer and

a valid link to the Remote Extender. Green blinking indicates video data is

being transmitted between the Local and Remote Extender. Amber indicates

there is no video source connected to the Local Extender. Blinking Amber

indicates an invalid resolution is being detected. Off indicates there is no link

between the Local and Remote Extenders.

5 USB LED (Green/Amber)

LED green indicates the system is properly enumerated on the host

computer. Green blinking indicates USB data is being transmitted between

the Local and Remote Extenders. Amber indicates that there is no USB

connection to the host computer. Blinking Amber indicates an over current

condition on one or more of the USB ports. Off indicates there is no link

between the Local and Remote Extenders.

6 DVI-D In Accepts DVI-D connector for video input from the host computer.

7 Conﬁg Reserved for company use only

8 Device Port (USB Type B) Used to connect the Local Extender unit to the host computer.

9 Link Port (RJ45) Accepts RJ45 receptacle for Cat 5e cabling (or better).

10 Power Port Connects to the 5V, 3A power adapter.

Status

Link

Video

USB

1234

Pair

DVI-D In Config 5V DCLink

8910

Rear View

Remote Extender Description and Markings

The Remote Extender provides DVI output to a monitor, microphone input, headphone output, and three USB

Type A ports for standard USB devices. Additional devices may be connected by attaching USB hubs.

ITEM TYPE DESCRIPTION

1 Device Port (USB Type A) Accepts USB device(s).

2 Pair (Button) Reserved. Used if re-pairing a Local Extender to a Remote Extender.

3 Status LED (Green) LED green indicates the system is ready. Green blinking indicates the

system is being conﬁgured. Off when no power is applied to the unit.

4 Link LED (Green) LED green indicates a valid link is established between the Local and

Remote Extender. Off indicates there is no link.

5 Video LED

(Green/Amber)

LED green indicates the unit has a valid video link to the monitor and a

link with the Local Extender. Green blinking indicates video data is being

transmitted between the Local and Remote Extender. Amber indicates

that there is no monitor connected to the Remote Extender or a monitor

is not compatible with the system. Blinking Amber indicates an invalid

resolution is being detected. Off indicates there is no link between the

Local and Remote Extenders.

6 USB LED

(Green/Amber)

LED green indicates the system is properly enumerated on the host

computer. Green blinking indicates USB data is being transmitted between

the Local and Remote Extenders. Amber indicates that there is no USB

connection to the host computer. Blinking Amber indicates an over

current condition on one or more of the USB ports. Off indicates there is no

link between the Local and Remote Extenders.

7 DVI-D Out Accepts DVI-D connector to the remote monitor.

8 Headphone Out Accepts 3.5 mm audio connector.

9 Microphone In Accepts microphone input for audio.

10 Conﬁg Reserved for company use only.

11 Link Port (RJ45) Accepts RJ45 receptacle for Cat 5e cabling (or better).

12 Power Port Connects to the 24V, 1A power adapter

Rear View

Status

Link

Video

USB

111

3 4 5 6

Pair

24V DCDVI-D Out Config Link

8910

11 12

Front View

Installation Guide

Before you can install the product, you need to prepare your site:

1. Determine where the computer is to be located and set up the computer.

2. Determine where you want to locate the remote desktop including the monitor, keyboard, mouse and

any other USB device(s).

3. Ensure your corporate LAN will allow the MAC address of your extender system on the network

(indicated on the bottom of the Local and Remote Extenders). Contact your system administrator for

details.

Installing the Local Extender Unit

1. Place the Local Extender unit near the computer.

2. Install the supplied USB cable to Local Extender (Type B Port), and an available USB 2.0/1.1 Type A

Port on the computer.

3. Install the supplied DVI cable to the Local Extender (DVI-D In), and an available DVI Port on the

computer.

Installing the Remote Extender Unit

1. Place the Remote Extender unit near the monitor and USB device(s) in the desired remote location.

2. Connect the Remote Extender DVI-D Out to the monitor with a DVI cable.

3. Plug in your USB and Audio Device(s)

Connecting the Local Extender to the Remote Extender

To ensure proper operation, it is recommended that Cat 5e or better, Unshielded Twisted Pair (UTP) cabling be

used to connect the Local Extender unit to the Remote Extender unit through the LAN.The cabling must have

a straight-through conductor conﬁguration with no crossovers and must be terminated with 8 conductor RJ45

connectors at both ends. For best performance of this product, solid core Category 6 STP cable with Category 6

RJ45 connectors is recommended.

USB extension over LAN

(The Local Extender and Remote Extender can also be connected in a point-to-point conﬁguration)

Corporate LAN or

Network Switch

Remote Extender

Local Extender

note

1. Plug one end of the Cat 5e cabling or patch cord (not included) into the Link port (RJ45) on the Local

Extender unit.

2. Plug the other end of the Cat 5e cabling into the corporate LAN port (RJ45) or information outlet near

the host computer.

3. Plug one end of the Cat 5e cabling or patch cord (not included) into the Link port (RJ45) on the

Remote Extender unit.

4. Plug the other end of the Cat 5e cabling into the corporate LAN port (RJ45) or information outlet near

the USB device(s).

Point-To-Point Connection

The KVM extender can also be installed in a point-to-point method and not through a network. If installing in

this method, connect the Local Extender to the Remote Extender with a Cat 5e (or better) cable following the

guidelines listed in the sections above.

The maximum distance in a point-to-point conﬁguration is 100m.

Connecting Power to the Local Extender and Remote Extender

1. Plug the 5V, 3A power adapter into a suitable AC outlet near the Local Extender.

2. Connect the power adapter to the Local Extender.

3. Plug the 24V, 1A power adapter into a suitable AC outlet near the Remote Extender.

4. Connect the power adapter to the Remote Extender.

Use only the power adapters supplied with the product. Use of substitute adapters may cause permanent damage

to the system and will void the warranty.

Checking the Installation

Allow up to one minute for the initial boot up of your KVM extender product.

1. On the Local Extender and Remote Extender units, check that the Status, Link, Video, and USB LEDs

are on. If the Link LED is permanently off, then the LAN is not allowing the KVM Extender product to

use the network, the cabling between the Local Extender and Remote Extender unit is not installed

properly, or the cabling is defective.

2.  ForWindowsusers(XP,Vista,Windows7),openDeviceManagertoconrmthattheCMEDIAAudio

Device has installed correctly. Expand the entry for Universal Serial Bus controllers by clicking the +

sign. If the CMEDIA device has installed correctly, you should ﬁnd it listed as “USB PNP Audio Device".

note

3. Check to see if the USB and Video LEDs are blinking green. If they are not blinking this indicates there

is no USB data or Video data. Check the DVI and USB connections to the host computer and the DVI

connection to the monitor. Check to see if any USB devices are connected to the Remote Extender.

4. Check to see if the Status LED is solid green. If it is blinking this indicates your system is not yet ready.

5. Check all LEDs to ensure none are amber. This will indicate there is a problem with the Video or USB.

6. If the product is not displaying video or your USB device fails to be detected by your Operating System,

please consult the Troubleshooting Guide

ToopenSystemProlerinOSX:OpentheFinder,selectApplications,thenopentheUtilitiesfolderanddoubleclickonthe

System Proﬁler icon.

 ToopenDeviceManagerinWindowsVista,XPorWindows7:

Open the Start menu, right click on“Computer" then select: Manage >> Device Manager

Connecting a USB Device

1. Install any software required to operate the USB device(s). Refer to the documentation for the USB

device(s), as required.

2. Connect the USB device to the device port on the Remote Extender unit.

3. Check that the device is detected and installed properly in the Operating System.

Troubleshooting

The following table provides troubleshooting tips.The topics are arranged in the order in which they should

be executed in most situations. If you are unable to resolve the problem after following these instructions,

please contact Technical Support for further assistance.

PROBLEM CAUSE SOLUTION

All LEDs on

Local Extender

unit are off.

• The Local Extender unit is not

receiving power from the Local

Extender DC adapter.

1. Ensure that the DC power adapter is properly

connected to the Local Extender unit.

2. Check that the DC adapter is connected to a live

source of electrical power.

note

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