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SAFETY FEATURES
The FabRoc® heating system has been designed for safe and reliable use. It has been tested to comply
with European safety regulations and has been marked with the CE seal of approval. Safety devices are
included to ensure the unit is rendered safe, even under faulty conditions. DO NOT replace or interfere
with the electrical components in the heated back support, the battery or the charger unit. DO NOT
attempt to open the sealed battery unit. Batteries should be discarded in accordance to local
governmental regulations.
THE HEATWAVE, INCLUDING THE BATTERY PACK, IS NOT DESGINED TO BE USED UNDER WATER. DO NOT
IMMERSE THE PORTABLE BATTERY PACK IN WATER AS THIS CAN CAUSE ELECTRICAL FAULTS AND INJURY.
CLEANING INSTRUCTIONS
Remove the batteries from your heated back support pocket. Hand wash the garment in warm water
using any commercial liquid soap product and rinse thoroughly. It is inadvisable to use fabric conditioner,
biological powders or strong detergents. DO NOT dry clean. It is recommended to drip or line dry the
heated back support.
WARRANTY
Every heated back support has a one-year warranty covering all electronic and mechanical failures. In the
unlikely event that any part should fail within the first year, return it to us and we will repair or replace it
free of charge. Note: The warranty does not cover intentional alterations, accidental damage or
improper cleaning.
TROUBLESHOOTING
What happens if my heated back support is torn?
1. DO NOT attempt to replace or interfere with the electrical components in the heated back support.
2. Return the garment to EXO2 for repair.
What happens if my heated back support does not get warm?
Check to ensure that your HeatWave Heated Back Support is connected to a power source, either via the
motorcycle fused cable or the optional battery pack.
If connected directly to the motorcycle, confirm that both the cable to the bike battery and the cable to
the FabRoc™ heat panels are fitted correctly. The heat panel cable is located inside the right pocket of
your HeatWave.
When using the motorcycle power cable to connect to your HeatWave, the small battery cable that
connects to the optional portable battery pack is to be plugged into its associated socket of the fused
power cable (also found inside the pocket of your HeatWave).
When using the portable battery pack, ensure that the battery is charged. After plugging the battery pack
into the associated charger, if the red LED on the charger comes on and stays on, and/or the Battery LED
reads ‘0’ or ‘1’, the battery pack needs to be recharged. If the battery pack is charged, showing a green
LED (or Levels 2-9) when switched on, confirm that corresponding cable is securely inserted into the
battery pack socket.
