Executone Systems 84600 Manual de usuario
200 - 1
© 1997 EXECUTONE®Information Systems, Inc.
Medley™
User Operation
Section 200 – User Operation
Note that Section 200 is written as a User Guide, and therefore refers to the installer in
the third person — that is, as “the installer.”
1. M64 PHONE
The Medley M64 phone is equipped with a dial pad and with several types of feature
keys for performing certain functions: fixed keys, soft keys, and programmable keys. The
Medley M64 phone also as a speaker for hands-free conversation and a 64-character
LCD display that gives you the status of a call.
1.1 Keys
In addition to the dial pad, the Medley M64 phone has several types of feature keys:
❏Fixed keys
❏Soft keys
❏Programmable keys (explained in topic 3).
11/5 3:22PM DND
FWD PARK DND
Soft Keys
Programmable
Keys
Fixed Keys
Fixed Ke
y
s
Figure 1. Medley™ M64 Phone Keypad
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© 1997 EXECUTONE®Information Systems, Inc.
Medley™
User Operation
Fixed Keys
There are seven fixed keys:
MENU (F1) Accesses station programming and user help.
NOTE: While in station programming or in help, your station is
automatically placed in DND. Anyone calling your station is
forwarded to your mailbox or a destination set by the installer.
MORE (F2) Displays additional soft key selections.
HOLD Places a call on exclusive hold — retrievable only from your
station. If the call recalls, the LED flutters and the LCD display
indicates the recall.
VM Accesses voice mail. Also, transfers a caller to voice mail.
HF Switches to speaker phone. You can make or answer a call
without lifting the handset.
*(PICK UP) Answers a call ringing at another station or department.
#(PAGE) Sends a page through other telephone speakers.
LCD Display
The LCD display, at the top of your phone, has four lines showing information pertaining
to calls, telephone status, and telephone functions. The display also shows how many
outside telephone lines are free. An asterisk (*) means a line is in use. A dash (-) means a
line is available.
Soft Keys
Three soft keys sit below the LCD display. The function of each key appears in the
bottom line of the LCD display. A soft key’s function changes according to what is
currently happening on your phone. In some cases, you will have more than three soft
key functions available, but only three will appear at a time. You must scroll to the
others. You can scroll in a continuous loop.
Scrolling Through Soft Keys
• Press the MORE (F2) fixed key.
A different set of soft keys appears.
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© 1997 EXECUTONE®Information Systems, Inc.
Medley™
User Operation
Sample LCD Displays
The following figures show sample LCD displays and are followed by explanations of
the soft keys involved. Procedures for using the soft keys are given in topic 2, “Tele-
phone Operation.”
11/5 3:22PM
***---**
FWD PARK DND
-Line available
*Line in use
Park 1 is available, Park 2 is in use,
and Park 3 is recalling.
Press MORE: RDL MON ICM
Press PARK: 1 PK2 RPK3
Figure 2. Idle Display
The idle display contains the following soft keys:
FWD Temporarily forwards your calls to another station or another
user’s mailbox.
PARK Allows you to place a call into a park zone for pick up at any
station.
DND Places your station in do-not-disturb mode.
RDL Redials the last outside call made.
MON Lets you hear a caller leaving a message in your mailbox. While
the voice is being heard through your speaker, you can intercept
the call (by lifting the handset) or allow the message to be com-
pleted to your mailbox.
ICM If you have enabled the outside dial tone preference, this key lets
you make an intercom call.
1 / PK2 / RPK3 These keys show statuses of park zones and parked calls. In the
figure, the three possible statuses are shown. A stand-alone
number (e.g. 1) indicates an open park zone. A number preceded
by “PK” (e.g. PK2) indicates a call is parked in the park zone. A
number preceded by “RPK” (e.g. RPK3) indicates a call that was
parked in the park zone is now recalling.
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© 1997 EXECUTONE®Information Systems, Inc.
Medley™
User Operation
SMITH&CO 2:33
***---**
TR/CN PARK MUTE
Press MORE: VOL+ VOL- REC
FLASH
Press PARK: 1 2 PK3
Figure 3. CO Call Display
In addition to the soft keys already explained, the CO call display contains the following:
TR/CN Provides transfer to a station that does not have a programmed
station key and, as a secondary use, facilitates conferencing.
MUTE Disables your handset or speaker microphone.
VOL+ Increases handset or speaker volume.
VOL- Decreases handset or speaker volume.
REC Lets you record all or portions of a call. Any conversation can be
recorded including a conference call or service observing call.
NOTE: The system might have been programmed by the installer
to insert a short tone every 15 seconds while recording.
FLASH Toggles between calls when a call-waiting tone is heard.
SMITH&CO 2:33
ACME BRICK :24
***---**
TR/CN FLASH DISC
Press MORE: REC PARK MUTE
Press PARK: 1 2 PK3
Figure 4. Call Waiting Display
The arrow shows you which call you are currently connected to. In addition to the soft
keys already explained, the call waiting display contains the following:
DISC During call waiting, disconnects from one call and toggles to the
other.
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© 1997 EXECUTONE®Information Systems, Inc.
Medley™
User Operation
11/5 3:22PM
NEW 1 OLD 2
***---**
FWD PARK DND
Press MORE: RDL MON ITCM
Press PARK: 1 PK2
RPK3
Figure 5. Message Waiting Display
The soft keys in the message waiting display are identical to those in the idle display.
JOHN DOE 1:06
NEW 11/5 9:14AM
***---**
EXT# CALL REC
Press MORE:
DEL CALL SAVE
REWIND FF MOVE
PAUSE CID# REPLY
VOL+ VOL-
Figure 6. Message Pickup Display
In addition to the soft keys already explained, the message pickup display contains the
following:
EXT# Sends a voice mail message to another user by using the dial pad
(instead of using a station key).
CALL Auto dials a number if caller ID is available. This key only
appears if caller ID is available.
REC Plays any recorded conversations or personal reminders. This key
only appears if you have conversations or personal reminders
saved.
The remaining soft keys in this display are explained topic 2, in the procedures in which
the keys are used.
Note that the CID# soft key appears only if caller ID is available and that the REPLY
soft key appears only if an in-house message has been received.
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© 1997 EXECUTONE®Information Systems, Inc.
Medley™
User Operation
Programmable Keys
You program programmable keys as station keys, line keys, personal speed dial keys, and
special feature keys. They are explained in detail in topic 3.
Station Keys
The station key’s LED indicates the station’s status:
Solid: In use or DND
Blinking: Ringing
Line Keys
If your station has been programmed to provide line keys, these keys give direct access
to outside lines (in addition to dialing 9, 8, or 7). The LED indications for the line keys
are as follows:
Solid: In use
Blinking: Ringing
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© 1997 EXECUTONE®Information Systems, Inc.
Medley™
User Operation
2. TELEPHONE OPERATION
2.1 Basic Operation
Answering a Call
• Lift the handset.
OR
Press the HF key.
NOTE: The procedure is the same whether the call is from the outside, in-house,
or being transferred to you.
Disconnecting from an Outside Call
• Replace the handset.
OR
If using the speaker, press the HF key.
Disconnecting from an Intercom Call
• Replace the handset.
OR
Press a station key again.
OR
If using the speaker, press the HF key.
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© 1997 EXECUTONE®Information Systems, Inc.
Medley™
User Operation
Placing Calls
You can place both outside calls and intercom (ICM) calls. ICM calls are calls to exten-
sions in your telephone system. The next two topics explain how to place calls.
Placing an Outside Call
1. Lift the handset.
OR
Press the HF key.
OR
Dial 9.
Note that if you hear an outside dial tone, your phone has the outside dial tone
preference enabled, and you must skip to step 3.
2. If you do not yet have an outside dial tone:
• Dial 9 (or 8 or 7).
OR
• If your station has been programmed to provide line keys, press an unlit line
key.
3. Dial the number.
Placing an Intercom (ICM) Call
The first procedure is for telephones that do not have outside dial tone preference en-
abled. The second procedure is for those that do.
For telephones that
do not
have outside dial tone preference
enabled:
• With or without first lifting the handset, press a station key or dial the extension
number.
If you did not lift the handset, the call connects through the telephone’s hands-
free speaker.
For telephones that have outside dial tone preference enabled:
• Press MORE (F2). Then press the ICM soft key. Then lift the handset or press
HF.
OR
With or without first lifting the handset, press a station key.
If you did not lift the handset, the call connects through the telephone’s hands-
free speaker.
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© 1997 EXECUTONE®Information Systems, Inc.
Medley™
User Operation
Redialing the Last Outside Call Made
1. Press the MORE (F2) key.
2. Press the RDL soft key.
Placing a Call Using System Speed Dial
You can use this feature only if system speed dial numbers are programmed into your
system. To place a call:
• With or without first lifting the handset, dial the three-digit access number (600
to 699).
If you did not lift the handset, the call connects through the telephone’s hands-
free speaker.
Answering a Call-Waiting Tone
If your station has the call waiting feature, then when you are on the phone and a second
call is coming through, you hear a tone in your earpiece and see the waiting call on your
LCD display.
1. Press the FLASH soft key.
To toggle between the original call and the waiting call, press the FLASH soft
key. An arrow in the display shows which call you are currently connected to.
2. To drop the call you are currently connected to, press the DISC soft key and you
will be reconnected to the other caller.
Answering a Call-Waiting Tone While in Voice Mail
If you receive a call waiting tone while picking up voice mail, you have the option of
ignoring the call or answering it by exiting voice mail. To answer the call:
1. Hang up. (If you hang up during the playback of a message, the message is
saved.)
2. When your phone rings, lift the handset and you will be connected to the waiting
call.
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© 1997 EXECUTONE®Information Systems, Inc.
Medley™
User Operation
Answering a Call Ringing at Another Station
If a call is ringing at another station, that station’s station key blinks at your phone.
1. Press the PICK UP key.
2. Press the ringing station key.
Picking Up a Call Ringing at a Night Bell
You use this procedure if during night mode a night bell is in use instead of the night
auto attendant.
1. Press the PICK UP key.
2. Press 0.
Placing a Call on Hold
• Press the HOLD key.
Transferring a Call
1. While connected to an outside call, press a station key.
OR
Press the TR/CN soft key and dial the extension number.
2. To perform a blind transfer, hang up immediately.
OR
To announce the caller, wait until the called party answers, announce the caller
and then hang up.
3. If the transferred-to party does not answer, either press the station key again or
press the FLASH soft key. You are reconnected to the original caller.
OR
Do nothing. The transferred call is forwarded to the party’s mailbox.
Transferring an Outside Call to Main Greeting
1. Press the VM key.
2. Hang up.
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