
TROUBLE SHOOTING GUIDE
Problem Solution
Leaking 1. Checkthetrayhasbeensealedcorrectlypriortoinstallationoftheenclosure(Step1in
theDoorInstructions).
2. Checktheinsidegaphasbeensealedcorrectlybetweenthetrayandwallproles(Step
2intheDoorInstructionsandStep1intheseInstructions).
3. Checkthatthebaseoftheenclosureissealedtothetrayontheoutsideonly(Step5).
4. Checktoseeifbothwallproleshavebeensealedverticallyinsideandoutsidewhere
theymeetthetiledwall(Step5).
5. Checkthatthebaseoftheenclosurehasn’tbeensealedtothetopofthetrayonthe
insideofthecubicle.(Step5).
Important: This enclosure should be water tested conforming to BS EN 14428
Enclosure Alignment 1. Checkthattheenclosureisttedontoatiledwallorasimilarsealedsurface(Step1in
theDoorInstructions).
2. Checkthatthewallproleshavebeentted15mmfromthefrontoutsideedgeofthe
tray(Step2intheDoorInstructions).
3. Checkthatthewallproleshavebeenttedcompletelyvertical(thebubblemustbein
thecentreofthetwolinesonaspiritlevel-Step2intheDoorInstructions).
4. Checktheenclosureiscompletelyverticalandlevel(Step1intheDoorInstructions).
Door not Operating
Smoothly
1. Checkthatthetrayiscompletelylevel(thebubblemustbeinthecentreofthetwolines
onaspiritlevel).
2. Checkthatthewallproleshavebeenttedcompletelyvertical(thebubblemustbein
thecentreofthetwolinesonaspiritlevel).
Some important information to help you Maintain your product.
Thefollowinginformationisallyouneedtokeepyourproductlookingnew.
Cleanyourproductusingamilddetergentdilutedinwaterandthenpolishedoffusingasoftcloth.
Ifyouliveinahardwaterarea,periodicallycleanyourproductusinga50/50solutionofwhitevinegarandwater.The
solutionshouldbeleftontheenclosureforapproximately5minutesthenrinsedoffusingwarmwater.Thismethodof
cleaningshouldremovelimescaleresidue.
Simple Maintenance
Ourproductsaregenerallymaintenancefree,howeveritmaybenecessarytolubricatewheelassembliesandother
movingpartsfromtimetotime.
Itisstronglyrecommendedthataqualitysiliconesprayisused.
A list of Don’t’s:
1. Don’tuseacidicbasedproductswhichareunsuitableforcleaningenamelsurfaces.
2. Don’tuseabrasivecleanersorcleanersusingbleachorsolvents,theseproductswilladverselyaffectthenishof
thealuminiumproles.
3. Don’tusescouringpads,powderoranysharpinstrumentswhencleaningtheenclosure.
Shouldyouexperienceanyproblemsduringinstallationpleaserefertothe
TroubleShootingGuideorcontactCustomerRelationson:
+44 (0) 1325 328033/328034
Toenablecustomerrelationstoprovideyouwithanexcellentlevelofserviceitisimportantthatyou
quoteyourproductCodeandReferenceNumber-thesecanbefoundontheGuaranteecard.