Epson AcuLaser C900 Manual de usuario

Ready and Error Lights (1/1)

EPSON AcuLaser C900 Quick Reference

Ready and Error Lights

The ready (green) and error (red) lights on

the top of the printer may be the first

indication of trouble. The status of the lights,

on, off, or flashing, indicates the status of

your printer as described below.

The Status Alert window in the EPSON

Status Monitor 3 utility indicates what type

of error has occurred and offers you a

possible solution. Look through this section

to find the kind of problem you have, then

try the recommended solutions in the order

they are presented until your problem is

solved.

ON Flashing

Flashing slowly OFF

Note:

If the problem remains after trying the

suggestions in this section, contact your dealer

for assistance.

Lights Printer Status

Printer’s power is turned off.

Printer is ready for printing, in

Sleep mode, or printing a

job. Warning indicated for

items other than

consumables. To get current

information about the

printer, check the EPSON

Status Monitor 3 utility.

Printer is warming up,

receiving data, resetting the

printer, adjusting for printing,

cooling down, or requesting

users to wait for a moment.

Ready light

Error light

A consumable product is

almost used up. Check the

alert message on the EPSON

Status Monitor 3 utility and

replace the consumable

with a new one.

There is an error that can be

easily recovered. Check the

alert message on the EPSON

Status Monitor 3 utility for a

solution.

The cover of the printer is

open, the printer is out of

paper, or paper is jammed

in the printer. When printing

with the Duplex Unit, make

sure that the paper size

setting is correct.

Flashing

simultaneously

Memory module is not

installed or installed

incorrectly in the S0 slot. See

“Memory Module” in the

online Reference Guide.

A protocol error has

occurred. Try turning off the

printer and then turning it

back on. If this does not

clear the error, contact your

dealer or a qualified service

person.

Flashing

alternately

An error has occurred. Try

turning off the printer and

then turning it back on. If this

does not clear the error,

contact your dealer or a

qualified service person.

Clearing Jammed Paper (1/6)

EPSON AcuLaser C900 Quick Reference

Clearing Jammed Paper

If paper becomes jammed in the printer, the

EPSON Status Monitor 3 utility provide alert

messages.

Precautions for clearing jammed

paper

Be sure to observe the following points when

you clear jammed paper.

❏Do not remove jammed paper by force.

Torn paper can be difficult to remove

and might cause other paper jams. Pull

it gently in order to avoid tearing.

❏Always try to remove jammed paper

with both hands to avoid tearing it.

❏If jammed paper is torn and remains in

the printer, or if paper is jammed in a

place not mentioned in this section,

contact your dealer.

cCaution:

Unless specifically instructed in this

guide, be careful not to touch the fuser,

which is marked CAUTION Hot

Surface Avoid Contact, or the

surrounding areas. If the printer has been

in use, the fuser and the surrounding

areas may be very hot.

Jam Cover AB

Follow these steps to clear paper jams from

Cover AB.

1. Open Cover AB.

2. Open the cover below the paper path

roller as shown below. Remove any

jammed paper gently with both hands.

Be careful not to tear the jammed paper.

Note:

❏Always try to remove jammed paper

with both hands to avoid tearing it.

❏If paper is torn, be sure to remove all torn

pieces.

3. Close Cover AB.

Clearing Jammed Paper (2/6)

EPSON AcuLaser C900 Quick Reference

If the indicator lights still indicate a paper

jam error, follow the steps below.

1. Open Cover AB.

2. Open the cover above the paper path

roller, until it stops, as shown below.

Remove any jammed paper gently with

both hands. Be careful not to tear the

jammed paper.

3. Close the cover that you opened in step

4. Pull the levers up to release the paper

path as shown below.

5. If you turn the dial towards you, the

jammed paper comes out from the

face-down tray. If you turn the dial

towards the printer, the jammed paper

comes out from Cover AB side.

6. Pull the levers down to close the paper

path as shown below.

7. Close Cover AB.

Note:

If you installed the 500-Sheet Paper Cassette

Unit, close Cover C.

Clearing Jammed Paper (3/6)

EPSON AcuLaser C900 Quick Reference

If the indicator lights still indicate a paper

jam error, follow the steps below.

1. Open Cover AB.

2. Pull the levers up to release the paper

path as shown below.

3. Open the cover of the fuser unit as

shown below. You can open it narrowly.

Note:

Be careful not to touch the red rollers in the

fuser unit, because they may be hot.

4. Remove any jammed paper by hand. Be

careful not to tear the jammed paper.

5. Close the cover of the fuser unit.

6. Pull the levers down to close the paper

path as shown below.

Clearing Jammed Paper (4/6)

EPSON AcuLaser C900 Quick Reference

7. Close Cover AB.

Note:

If you installed the 500-Sheet Paper Cassette

Unit, close Cover C.

When the paper jam is cleared completely

and Cover C is closed, the jammed page’s

print data is automatically reprinted.

Note:

If you cannot find any jammed paper in Cover

AB, check Cover DM of the optional Duplex Unit

or Cover C of the 500-Sheet Paper Cassette Unit.

Jam MP tray or cassette

Follow the steps to clear paper jams in the

MP tray.

1. Open Cover AB.

2. Open the cover below the paper path

roller as shown below. Remove any

jammed paper gently with both hands.

Be careful not to tear the jammed paper.

Note:

❏Always try to remove jammed paper

with both hands to avoid tearing it.

❏If paper is torn, be sure to remove all torn

pieces.

3. Remove the MP tray cover and open the

MP tray flap.

4. Gently pull out any sheets that have fed

part way into the printer.

Clearing Jammed Paper (5/6)

EPSON AcuLaser C900 Quick Reference

5. Remove paper stacked on the MP tray.

Check if any paper is jammed inside the

MP tray.

6. Fan a stack of paper, and set the paper

back into the MP tray.

7. Close the MP tray flap and set the MP

tray cover.

8. Close Cover AB.

Follow these steps to clear paper jams in the

optional 500-Sheet Paper Cassette Unit.

1. Open Cover C of the optional 500-Sheet

Paper Cassette Unit.

2. Gently remove the jammed paper with

both hands. Be careful not to tear the

jammed paper.

3. Pull out the paper cassette and discard

any crumpled paper.

Clearing Jammed Paper (6/6)

EPSON AcuLaser C900 Quick Reference

4. Close the paper cassette.

5. Close Cover C.

When the paper jam is cleared completely

and Cover C of the 500-Sheet Paper Cassette

Unit is closed, the jammed page’s print data

is automatically reprinted.

Jam Cover DM

Follow these steps to clear paper jams in the

Duplex Unit’s cover.

1. Open the Cover DM of the Duplex Unit.

2. Gently remove the jammed paper inside

Cover DM. Be careful not to tear the

paper.

Note:

If paper is torn, be sure to remove all torn

pieces.

3. Close Cover DM.

When the paper jam is cleared completely

and Cover DM is closed, the jammed page’s

print data is automatically reprinted.

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