EDAC 400-02 Manual de usuario

Page 1 of 40

INTRODUCTION.......................................................................................................................... 3

SPECIFICATIONS ....................................................................................................................... 4

INSTALLATION........................................................................................................................... 6

Installation Requirements ......................................................................................................... 6

Telephone Line Connection...................................................................................................... 8

Wall Socket Installation............................................................................................................. 8

HOW THE EDAC 400-02 WORKS............................................................................................... 9

Run Mode................................................................................................................................. 9

Making Alarm Notification Calls ................................................................................................ 9

Cancelling Alarm Notification Calls ..........................................................................................10

INTRODUCTION TO PROGRAMMING YOUR EDAC 400-02 ................................................... 11

Introduction –Program Mode...................................................................................................11

Explanation of prompts –Program Mode.................................................................................11

Entering Programming Mode...................................................................................................11

Programming Example ............................................................................................................11

The *Key - Program Checking...............................................................................................12

Exit to RUN Mode....................................................................................................................12

Restore Factory Defaults .........................................................................................................12

GETTING STARTED QUICKLY - Example............................................................................... 13

Entering Programming Mode...................................................................................................13

Programming Telephone Numbers..........................................................................................13

Recording a Site Message.......................................................................................................13

Replaying the Recorded Message...........................................................................................14

Exit to Run Mode.....................................................................................................................14

Testing the EDAC 400-02........................................................................................................14

PROGRAMMING –GLOBAL PARAMETERS........................................................................... 15

Function F00 Modify PIN Number........................................................................................... 15

Function F02 Call Progress..................................................................................................... 15

Function F03 Ring-back Trigger Cancellation......................................................................... 16

Function F04 Answer Incoming Calls When any Input Active.................................................. 16

Function F05 Answer Incoming Calls When all Inputs are Cancelled...................................... 17

Function F06 Answer Incoming Calls When no Inputs Active (Idle)......................................... 17

Function F07 Call List Priority & Rosters................................................................................. 18

Function F08 Outputs ............................................................................................................. 19

Function F09 Trigger/Dial Time............................................................................................... 19

Function F96 Trigger/Dial Mode.............................................................................................. 20

Function F99 Send Model Information via RS232................................................................... 20

PROGRAMMING –RECORDING VOICE MESSAGES............................................................. 21

Function F0* Recording Voice Messages ............................................................................... 21

RECORD example...................................................................................................................22

PLAY example.........................................................................................................................22

PROGRAMMING –INPUT SPECIFIC PARAMETERS.............................................................. 23

Function F10 Programming Your Pager Messages................................................................. 23

Function F11 Programming Your Telephone/Pager/SMS Numbers........................................ 23

Call Types............................................................................................................................... 24

Function F15 Programming an SMS/Paging Access Number................................................. 25

Function F51 Setting Inputs to Trigger or Report .................................................................... 26

Function F52 Physical Input Trigger Configuration.................................................................. 26

Function F53 Wait Time Between Calls .................................................................................. 27

Function F54 Pager Delay Time ............................................................................................. 28

Function F55 Message Play Time........................................................................................... 28

Page 2 of 40

Function F56 Call Counter...................................................................................................... 29

Function F57 SMS/Paging Service Password......................................................................... 29

Function F58 SMS/Paging Service ID..................................................................................... 30

PROGRAMMING –JUMPER SETTINGS.................................................................................. 31

APPLICATION NOTES.............................................................................................................. 32

Using Outputs......................................................................................................................... 32

Using Paging .......................................................................................................................... 33

Numeric Pager.........................................................................................................................33

Alpha-Numeric pager/Text messaging (SMS)..........................................................................33

Modem Communications.........................................................................................................35

Programming Using RS232 .....................................................................................................35

FREQUENTLY ASKED QUESTIONS........................................................................................ 36

COMPLIANCE NOTES.............................................................................................................. 37

NOTICE TO AUSTRALIAN USERS.........................................................................................37

NOTICE TO NEW ZEALAND USERS .....................................................................................37

GLOSSARY............................................................................................................................... 38

WARRANTY .............................................................................................................................. 39

INTERNATIONAL CONTACT DETAILS.................................................................................... 40

Page 3 of 40

INTRODUCTION

The EDAC 400-02 is a cost-effective, auto reporting dialler designed for industrial, domestic and

small-business use. The EDAC 400-02 is an effective tool for alerting the user to events such as

faults or changes in equipment state. It is physically compact, consumes little power and can be

installed very quickly. Its ease of programming combined with simple installation make it highly

attractive and cost effective in monitoring applications.

The EDAC 400-02 is activated by a contact closure, or opening, which results in the start of a

user-defined dialling sequence, followed by the transmission of either an 8-second voice

message or a 20-character pager/SMS message (subject to network availability).

When an event triggers the auto-dialler, the EDAC 400-02 will make an alarm notification call.

The EDAC 400-02 will pick up the phone line and call a list of people via telephone, cell phone or

pager. The EDAC 400-02 speaks the pre-recorded message announcing the problem.

Upon receipt of an alarm call you may reset the EDAC 400-02 by simply pressing a numeric digit

on your telephone keypad or by entering a user-defined PIN number. This will stop the unit

making further alarm notification calls. Alternatively, the EDAC 400-02 may be interrogated by

calling into it and listening to the voice message. This provides the opportunity to

cancel/acknowledge the alarm inputs via the telephone keypad. This option would normally be

used when the EDAC 400-02 is operating in conjunction with a pager and/or SMS messaging.

Other options, such as Outputs, are user programmable either on site or remotely (via a

telephone).

Once the EDAC 400-02 is in a cancelled state, the EDAC 400-02 will suspend its dialling

sequence and remain cancelled until the event that triggered the alarm has been removed

(cleared). If the EDAC 400-02 does not receive acknowledgment of an alarm, it will remain in

dialling mode until the event that triggered the alarm is cleared, or the user-defined call count limit

is reached.

All telephone numbers, messages, and functions are user programmable via a keypad and a

single character display.

The EDAC 400-02 has numerous programmable features that enable it to be a flexible telemetry

monitoring tool suitable for use in any situation. If you require information about the EDAC 400-02

and how it can be used with your monitoring application, please contact your supplier. For online

manuals for all EDAC products, use the EDAC web site http://www.edacelectronics.com/support.

Page 4 of 40

SPECIFICATIONS

Connections

1.5 mm screw terminals are provided for all electrical connections to the EDAC 400-02.

Power

Voltage 12-15V DC

Current 40mA idle 80-100mA active

NOTE: Power supply should comply with Telecom PTC101 requirements if dialler is to be

connected to Telecom NZ network and ACA requirements if dialler is to be connected in

Australia. (Such as EDAC PB12)

Inputs

Four, clean-contact, voltage-free trigger inputs such as relay contacts, a float switch or a micro

switch are required.

WARNING: Applying voltage to the Inputs of the EDAC 400-02 may

damage the EDAC 400-02 and will void the product warranty.

Outputs

Up to four Outputs by jumper selection. Open collector type. Maximum current is 120mA per

output. Each Output takes up one input channel.

Telecom Line

Two RJ11 sockets. A suitable cord can be provided compatible with the wall socket in your

country. The inner two pins of the RJ11 socket are used for TIP + RING.

RS232 Connector (DB9)

Used for programming EDAC 400-02 configuration via Hyper Terminal and a PC. See section

‘Programming using RS232’ in ‘Application Notes’ for detailed instructions. Alternatively it can be

plugged into a PLC/RTU or SCADA system, allowing the unit to provide a 2400 baud modem

connection to an external device.

Mechanical

Dimensions 192mm length x 110mm width x 35mm height.

Weight 250gm

Cabinet Aluminium base with screw on (M4 pozi-drive) aluminium lid.

Finish White epoxy powder coat.

Mounting 4 x 4mm mounting holes in the base of the cabinet.

Line in/Line out RJ11 standard (only the 2 inner pins are used as Tip + Ring).

Messages

Site Message Four seconds of high-quality, user-recordable speech.

I/O Messages Eight seconds of high-quality, user-recordable speech per I/O.

Acknowledged Four seconds of high-quality, user-recordable speech to identify

when message inputs have been acknowledged.

Idle Message Four seconds of high-quality, user-recordable speech to identify

when the EDAC 400-02 inputs are in an idle state.

Parameters

Maximum number of telephone numbers Four per Input or one list of 16 numbers

Maximum number of digits per number Twenty including pauses

Time duration of phone call (playtime) Variable 1 - 9 minutes

Wait time (between each call) Variable 0 - 9 minutes.

PABX access delay Two seconds for each user inserted pause

Recordable message time Up to eight seconds per Input

Dialling mode DTMF (tone dialling)

Page 5 of 40

Numeric Paging

Twenty-digit numeric strings can be transmitted to a Numeric Pager to identify the site and active

input trigger. Numeric paging can be configured via the EDAC 400-02 keypad.

Alphanumeric Paging

Multiple paging hosts can be used. A different host can be assigned to each Input trigger.

Paging host protocol TAP

Pager messages 20 characters per Input (i.e. 4 messages)

Max number of pagers 16

Host password User programmable

Host ID User programmable (default PG1)

Modem

The EDAC 400-02 has an onboard 2400 baud V22bis modem (backward compatible with 1200

V22 connections) used for alphanumeric paging and remote configuration using Hyper Terminal.

The EDAC 400-02 can also be put into transparent mode. This allows remote communications

via a dial-up connection, to devices attached to the external RS232 connector such as a PLC or

RTU.

Programming

Functions (including voice), are normally programmed using the keypad and single character

display. The EDAC 400-02 can also be programmed through the inbuilt RS232 connector and

Hyper Terminal; a Windows based application shipped with all versions of Windows. See section

‘Programming using RS232’ in ‘Application Notes’ for detailed instructions.

Alarm Cancellation

Alarm notification calls can be cancelled by using a DTMF touch-tone phone. The alarm can be

cancelled by pressing any numeric key on your telephone keypad or by entering a PIN,

depending on which option you have selected at the time of installation and programming.

Page 6 of 40

INSTALLATION

Installation Requirements

The typical wiring schematic is shown in Figure 1.

Figure 1: Typical EDAC 400-02 Installation

Power Supply

A DC regulated power supply complying with Telecom PTC101 or ACA regulations is required

(such as EDAC PB12). The DC power supply should be normally constant, between 12 and 15

volts. An optional battery backup power supply (EDAC PB12) is required to maintain operation

during a mains failure event.

Input Triggers

The input trigger causes the EDAC 400-02 to commence the dialling sequence. A clean contact,

voltage-free input is required. This would normally be via an external relay or switch. The EDAC

400-02 is configured by default for a normally open type input. Alternatively the user can

configure any of the inputs to accept a normally closed type input (see function F52).

Some examples of these types of triggers might be a relay output, a micro-switch or a float

switch. Any of the inputs can be configured as either an input or an output (see function F08).

NOTE: The activating trigger must be installed correctly and maintained to

prevent false triggering.

Earth Discharge

The EDAC 400-02 has a separate Earth Discharge Circuit, which is used to protect the EDAC

400-02 and any attached equipment from lightning strikes and other external high voltage

transients, which may travel down the phone line. The Earth Discharge circuit must be connected

to a common earth point. These are usually found at a switch board earth point (earth buss bar).

The Earth Discharge should be connected using a M3 ring terminal to the bottom right PCB

screw (near phone/line sockets).

Trigger Inputs

Power Supply

12 –15V DC

+ -

Exchange Line

Phone

EDAC 400-02

Line Out

Line In

Input 1 / Output 4

Input 2 / Output 3

- (Supply Ground)

+ (Supply 10-30V DC)

Input 3 / Output 2

Input 4 / Output 1

Power fuse

Earth Discharge Connection Point

500mA

Outputs

Relay

Page 7 of 40

Telephone Line

The EDAC 400-02 does not require a separate line and can be inserted as a master upstream

device in an existing telephone connection (see Secure Installation on next page). An RJ11 plug

and socket system is used. You must use the cord-set provided to connect the EDAC 400-02 to

the Telecom wall socket or the EDAC 400-02 may not work and no alarm notification calls will be

made. Extra cords are available upon request for a small charge. The EDAC 400-02 may be used

with a PABX (Private exchange) but it must be connected to an analog line.

WARNING: If the existing phone system has lights on the phone it is

probably a digital PABX system.

Do not plug the EDAC 400-02 into a digital phone system unless you are sure

that it supports standard analog phone equipment. Plugging the unit into an

incorrect phone system will cause severe damage to the equipment and void

the warranty. If there is any uncertainty please contact the supplier where you

purchased your PABX for more information.

Points to Note:

The EDAC 400-02 can be connected between the telephone line (trunk) and the PABX

or it can be used on an extension.

When connected to a PABX and an extension, ensure that the extension socket the

EDAC 400-02 is plugged into remains active during a power failure. Refer to your

PABX instructions or contact your supplier.

Page 8 of 40

Telephone Line Connection

The following schematic diagrams show typical EDAC 400-02 phone line installations:

Wall Socket Installation

Figure 2 shows a typical single wall socket installation and requires two telephone-related

connections. Other telephones left off-hook may prevent the EDAC 400-02 from making calls.

Figure 2: Wall Socket Installation

Secure Installation

This is a master upstream device configuration and may require Telecom assistance to remove

the connection between the first wall socket and other wall sockets, as shown below. On an

alarm input trigger, the EDAC 400-02 takes over the telephone line, disconnecting all other calls.

The alarm condition is immediately acted on and cannot be stopped by unauthorised means.

When not triggered, the EDAC 400-02 has no effect on the phone line.

Figure 3: Secure Installation

Extra cord required

Telecom Line

(Trunk)

Line in Line out

EDAC 400-02

Telecom Line

(Trunk)

Line in Line out

EDAC 400-02

Page 9 of 40

HOW THE EDAC 400-02 WORKS

Run Mode

On power-up, the EDAC 400-02 will be in RUN mode assuming no trigger is present. RUN mode

can be identified by a horizontal line on the display with a flashing dot.

The EDAC 400-02 uses three distinct states when in RUN mode:

Active

When the EDAC 400-02 is active (in alarm state) the unit will make alarm notification

calls.

Cancelled or acknowledged

When the EDAC 400-02 is active (in alarm state) the unit will make alarm notification

calls. When these active trigger states (inputs) have all been acknowledged the EDAC

400-02 is said to be in a cancelled state. This means that the EDAC 400-02 will not make

any further calls. The input is still present however and it must be removed in order to re-

trigger the EDAC 400-02. Any new trigger on a different alarm input will initiate a new

alarm notification call sequence.

Cleared or Idle

The input is cleared when it no longer meets the input criteria (e.g. trigger on closed

contact and the contact is open). The EDAC 400-02 is idle when all inputs are clear (i.e.

no inputs present).

These states can normally be identified by the following symbols on the display.

= Cleared or Idle (default at power up)

= Active (Looking for dial tone / dialling)

= Active (Call connected, speaking / sending messages)

= Active (In retry loop, waiting to make next call)

= Cancelled or acknowledged (EDAC 400-02 cancelled)

Making Alarm Notification Calls

When an event triggers an alarm notification call, the EDAC 400-02 will dial through the

telephone number call list. When the call is answered, the voice message is spoken or the pager

message sent. This process is broken down into the following stages:

1. All inputs are idle (no alarms are being triggered).

2. An input meets the alarm-trigger criteria (see functions F51 and F52).

3. The EDAC 400-02 waits for the trigger/dial time to elapse (the time between the alarm

trigger and the first phone call being made). If the input is removed before the EDAC 400-

02 has had time to place a call the input state goes back to idle unless the input is set to

latch. (see functions F09, F52 and F96)

4. The EDAC 400-02 will now make calls to the people on your call list (see functions F07

and F11).

When a call is answered and it is a voice call (telephone, cell/mobile phone, etc) it will speak the

message sequence outlined below.

Your site message (identifies the site)

The Input messages (identifies which alarms have been triggered)

The cancellation message (if you cancel the alarms) “The following Inputs have

been acknowledged”

The Input messages again (if the alarms are cancelled but the Input triggers have

not been removed)

The site message is repeated at the end of the message sequence.

Page 10 of 40

This message sequence will be spoken repeatedly for whatever length of time you have set for

‘Function F55 Message Play Time’.

Once the message play time (see ‘Function F55 Message Play Time’) has been reached, the

EDAC 400-02 will hang up the call. The EDAC 400-02 now waits for the time programmed in

‘Function F53 Wait Time Between Calls’ before making the next call in the call list (function F53).

An ‘r’will be displayed indicating the dialler is in a retry state.

On receiving an alarm notification call, you should acknowledge (cancel) the alarm by pressing

any key or entering the PIN number. This will stop the EDAC 400-02 from making more calls.

If the EDAC 400-02 hangs up before you have time to cancel, you can dial into the unit to cancel

it (functions F03, F04, F05 and F06 to set cancellation options).

Cancelling Alarm Notification Calls

When the EDAC 400-02 is cancelled or acknowledged it will stop trying to make alarm notification

calls. An alarm notification call is cancelled by one of three ways:

User Acknowledgement by key-press on telephone

User Acknowledgement by calling into EDAC

Self-Cancel by counting calls.

User Acknowledgement by key-press on telephone

If you receive a call from the EDAC 400-02 and wish to acknowledge (cancel) the call, stopping

further calls being made, press the any numeric key (0-9) on your telephone keypad while the

alarm message is playing. The option of cancelling using a PIN can be set in ‘Function F11

Telephone Pager Numbers’.

The EDAC 400-02 will respond with beeps to confirm it has received your key presses and then

announce which inputs have been acknowledged. At this point, user may hang up their

telephone. No other calls will be made by the EDAC 400-02 until a new trigger signal occurs.

If you do not wish to acknowledge the alarm, press the #key to make the EDAC 400-02 hang

up and call the next number in its call list.

If you have acknowledged the alarm, pressing #will put the EDAC 400-02 into modem mode

(you will hear fax tones). Hang up your phone –the EDAC 400-02 will automatically time-out and

stop making further calls.

Pressing *0# will acknowledge the call and make the EDAC 400-02 hang up immediately.

No further alarm notification calls will be made.

User Acknowledgement by calling into EDAC

This method is normally used to allow the EDAC 400-02 to be cancelled after receiving a call on

your pager. It can also be used if the EDAC 400-02 hangs up before you have time to cancel. Go

to a telephone and ring the telephone number of the EDAC 400-02. The EDAC 400-02 will

answer and play messages to announce its current status. You may cancel (if allowed) by

pressing any key on your phone or entering your PIN on your telephone keypad

Self-Cancel by counting calls

When the number of calls set in ‘Function F56 Call Counter’, is reached, the alarm condition is

cancelled and the EDAC 400-02 will not make any further calls.

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