Eaton VoCALL 16 Manual de usuario
VoCALL 16 EmergencyVoice Communication System
Installation and operation manual
2INSTALLATION AND OPERATION MANUAL 25-13741-C October 2018 www.eaton.com
Contents
Contents
1. DOCUMENT UPDATE NOTES ..................................4
2. PROPRIETARY NOTICE .......................................4
3. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY .....4
4. SUPPORT SERVICES .........................................5
5. IMPORTANT SAFETY INFORMATION ...........................6
6. RECEIPT/UNPACKING ........................................8
7. ABOUT THIS MANUAL .......................................9
8. LIST OF ABBREVIATIONS .....................................9
9. OVERVIEW ................................................10
9.1 Introduction ...............................................10
9.2 Master Panel – All Variants ....................................12
9.3 Type A Outstation – All variants.................................13
9.4 Type B Outstation – All variants.................................14
9.5 Features...................................................15
10. INSTALLATION ............................................16
10.1 Placement guidelines (As per BS 5839-9: 2011) ...................16
10.2 Mounting Instructions .......................................17
10.3 Network topology ..........................................29
10.4 Cabling requirements .......................................30
10.5 Wiring details ..............................................31
11. COMMISSIONING .........................................39
11.1 Wiring check ..............................................39
11.2 Configuration steps .........................................40
11.3 Definitions of Access levels ..................................54
11.4 Configuring access profiles ...................................56
11.5 Test procedure .............................................63
11.6 Documentation.............................................63
3INSTALLATION AND OPERATION MANUAL 25-13741-C October 2018 www.eaton.com
Contents
12. COMMUNICATION.........................................64
12.1 Making a call from an Outstation ..............................64
12.2 Receiving the call on Outstation ...............................64
12.3 Ending a call from an Outstation...............................64
12.4 Dial Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
12.5 Receiving a call at the panel handset ...........................66
12.6 Making a call from the panel handset ...........................66
12.7 Ending a call at panel handset.................................66
12.8 Holding the call at panel handset ..............................67
13. INDICATIONS .............................................68
13.1 Visual indications - Panel .....................................68
13.2 Audible indications - Panel....................................69
13.3 Visual indications - Outstation .................................69
13.4 Audible Indication – Outstation ................................70
14. LOGGING FACILITY ........................................71
14.1 Call logs ..................................................71
14.2 Fault logs .................................................73
14.3 Event log .................................................75
15. SOFTWARE UPGRADES ....................................76
16. MAINTENANCE (AS PER BS 5839 – 9:2011) ....................77
16.1 Responsibility .............................................77
16.2 Routine ..................................................77
16.3 Non routine ...............................................78
APPENDIX ..................................................79
APPENDIX 1 - Package Content Checklist ...........................79
APPENDIX 2 - Default PINS ......................................80
APPENDIX 3 - SD Card folder structure .............................80
APPENDIX 4 – Quick reference....................................81
APPENDIX 5 – Checklist .........................................83
APPENDIX 6 – Menu tree ........................................84
APPENDIX 7 – Cyber security Guidelines ............................85
4INSTALLATION AND OPERATION MANUAL 25-13741-C October 2018 www.eaton.com
1. Document Update Notes
1. DOCUMENT UPDATE NOTES
S.No. Release / Change Notes Date Approved By
1First Release - Standalone configuration Sep 18
2. PROPRIETARY NOTICE
All data and information contained within this manual is of proprietary nature.
Do not reproduce, transcribe, store in a retrieval system or translate into any
language, any part of this manual without the prior permission of ‘EATON‘. EATON
reserves the right to make changes to product specification without notice or liability.
Every care has been taken to ensure the accuracy of the information contained in
this manual, but no liability can be accepted for any errors or omission.
3. DISCLAIMER OF WARRANTIES AND
LIMITATION OF LIABILITY
The information, recommendations, descriptions and safety notations in this
document are based on Eaton Corporation’s (“Eaton”) experience and judgment and
may not cover all contingencies. If further information is required, an Eaton sales
office should be consulted. Sale of the product shown in this literature is subject
to the terms and conditions outlined in appropriate Eaton selling policies or other
contractual agreement between Eaton and the purchaser.
THERE ARE NO UNDERSTANDINGS, AGREEMENTS, WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR
PURPOSE OR MERCHANTABILITY, OTHER THAN THOSE SPECIFICALLY SET
OUT IN ANY EXISTING CONTRACT BETWEEN THE PARTIES. ANY SUCH
CONTRACT STATES THE ENTIRE OBLIGATION OF EATON. THE CONTENTS OF
THIS DOCUMENT SHALL NOT BECOME PART OF OR MODIFY ANY CONTRACT
BETWEEN THE PARTIES.
In no event will Eaton be responsible to the purchaser or user in contract, in tort
(including negligence), strict liability or other-wise for any special, indirect, incidental
or consequential damage or loss whatsoever, including but not limited to damage
or loss of use of equipment, plant or power system, cost of capital, loss of power,
additional expenses in the use of existing power facilities, or claims against the
purchaser or user by its customers resulting from the use of the information,
recommendations and descriptions contained herein. The information contained in
this manual is subject to change without notice.
5INSTALLATION AND OPERATION MANUAL 25-13741-C October 2018 www.eaton.com
4. Support Services
4. SUPPORT SERVICES
The goal of Eaton is to ensure your greatest possible satisfaction with the operation
of our products. We are dedicated to providing fast, friendly, and accurate assistance.
Website
Use the Eaton website to find product information. You can also find information on
local distributors or Eaton sales offices.
Website URL: https://www.uk.eaton.com/
Please mail us if you need assistance with placing an order, stock availability or
proof of shipment, expediting an existing order, emergency shipments, product price
information, returns other than warranty returns, information on local distributors or
sales offices and technical support.
Tech support: FireTechSupport@eaton.com Tel: +44 (0)1302 303350
Customer services: FireCustomerService@eaton.com Tel: +44 (0)1633 628566
6INSTALLATION AND OPERATION MANUAL 25-13741-C October 2018 www.eaton.com
5. Important Safety Information
5. IMPORTANT SAFETY INFORMATION
Personnel who install, maintain or repair this equipment must read the safety
information below before starting work.
Denitions and symbols
WARNING
Indicates a potentially hazardous situation which, if not avoided, can result in
serious injury or death.
CAUTION
Indicates a potentially hazardous situation which, if not avoided, can result in
minor to moderate injury, or serious damage to the product.
General Safety Precautions
WARNING
This equipment is defined as Class 1 in EN 62368-1:2014 and must be EARTHED.
WARNING
This equipment is intended for continuous operation and as such should be
permanently connected to the mains supply. This unit does not contain an
external mains switch. Each compact unit requires a 3A fused connection unit,
returning to a breaker clearly marked EVCS DO NOT TURN OFF.
WARNING
Voltages in excess of 30V RMS AC or 50V DC is considered Hazardous and
in certain circumstances can be lethal .This product contains wiring and
terminations that are energized to 230V RMS AC mains. Before attempting to
remove this component, ensure the Mains Power Supply and Battery Backup
have been disconnected.
WARNING
No user serviceable parts.Testing, maintenance or repair with Mains Power
(and/or battery) connected should only be undertaken by personnel who are
trained and have taken adequate precautions.
7INSTALLATION AND OPERATION MANUAL 25-13741-C October 2018 www.eaton.com
5. Important Safety Information
WARNING
If the units are distributed around a site it is essential all units are on the same
mains phase, as they are classified TEN 230V, powering from different phases
can mean a 440V potential can be present in a unit during a major
fault incident.
WARNING
Indoor use only. Do not expose this unit to rain or moisture.
CAUTION
VoCALL 16 must only be installed by certified Eaton personnel i.e. an Eaton
Customer Service Engineer or certified installer. In case of violating these
requirements the warranty provided will not apply and EATON will not be held
legally accountable.
CAUTION
Before handling PCB, operator should get rid of any electrostatic charge. Always
handle PCBs by their sides and avoid touching any components.
This product must only be disposed of in
accordance with the WEEE directive.
8INSTALLATION AND OPERATION MANUAL 25-13741-C October 2018 www.eaton.com
6. Receipt/unpacking
6. Receipt/unpacking
On receiving the unit, verify that the catalog number and unit options stated on
the shipping container match those stated on the order/purchase form. Inspect the
equipment upon delivery. Report any crate or carton damage to the carrier prior to
accepting the delivery, and have this information noted on the freight bill.
Remove all packing material from the unit. Check the unit for any signs of shipping
damage. If damage is found after unpacking, report it to the Freight Company and
EATON. Retain the packaging materials for the carrier to review.
Storage
It is recommended that the unit should be stored in its original shipping box/crate
until it is to be installed. The unit should be stored in a location where:
• The ambient temperature is -5ºC to 40ºC
• The relative humidity is 0% to 95%, non-condensing
• The environment is dry, clean and non-corrosive
• The unit will not be subjected to high shock or vibration conditions
ote:N Refer to Appendix 1 for package content checklist
ote:N Batteries are not supplied with the unit and should be procured separately.
9INSTALLATION AND OPERATION MANUAL 25-13741-C October 2018 www.eaton.com
7. About this manual
7. About this manual
This manual contains important instructions that must be followed during installation,
start, start-up, configuration and customization, operation and maintenance of the
VoCALL 16 range of products. All instructions must be read before installing and
operating the equipment. This manual should be saved for future reference as well.
This manual is aimed at specialist personnel, who are responsible for the installation,
commissioning and maintenance of VoCALL 16 emergency voice communications
system (EVCS) and other personnel who are responsible for operating the system.
8. List of Abbreviations
Abbreviation Definition
EVCS Emergency Voice Communication System
VoCALL Eaton product range for EVCS
BS British Standard
MX16 Master panel /Telephone
OS Out-station / Remote Terminal
PSU Power Supply Unit
SS Stainless steel
SLA Sealed lead acid
10 INSTALLATION AND OPERATION MANUAL 25-13741-C October 2018 www.eaton.com
9. Overview
9. Overview
9.1 Introduction
VoCALL 16 EVCS is a loop-wired, fully addressable, monitored and secure,
bi-directional communication system.
The VoCALL 16 product range is designed to comply with BS 5839 Part 9 : 2011.
VoCALL 16 system comprises of two subsystems:
• Panel: MX16
• Outstations: Type A, Type B
Product range
The offerings under EATON VoCALL 16 product range are listed below:
CATALOGUE NUMBER DESCRIPTION
Panel
MX16 VoCALL 16 Master panel
MX16-SSC VoCALL 16 Master panel stainless front pack, Flush mounting
Outstation
TA16-RS Type A Outstation - Red, Surface mounting
TA16-BEZ Type A Outstation bezel - Red, Flush mounting
TB16-GS Type B Outstation - Green, Surface mounting
TB16-GF Type B Outstation - Green, Flush mounting
TB16-RS Type B Outstation - Red, Surface mounting
TB16-RF Type B Outstation - Red, Flush mounting
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