Digital Equipment DEClaser 3200 Manual de usuario

DEClaser3200/3250

ServiceGuide

EK–LN08Z–SV–001

Digital Equipment Corporation

Maynard, Massachusetts

December 1991

The information in this document is subject to change without notice and should not be

construed as a commitment by Digital Equipment Corporation.

Digital Equipment Corporation assumes no responsibility for any errors that may appear in this

document.

Any software described in this document is furnished under a license and may be used or copied

only in aclicense. No responsibility is assumed for the use or reliability of software or equipment

that is not supplied by Digital Equipment Corporation or its afﬁliated companies.

Restricted Rights: Use, duplication, or disclosure by the U.S. Government is subject to

restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer

Software clause at DFARS 252.227–7013.

DECdirect, DEClaser, PrintServer, ReGIS, VAX DOCUMENT, and the DIGITAL Logo are

trademarks of Digital Equipment Corporation.

BITSTREAM is a registered trademark of Bitstream, Inc., Centronics is a trademark of

Centronics Data Corporation, GC Times is a trademark of AGFA Compugraphic Corporation, CG

Triumvirate is a trademark of AGFA Compugraphic Corporation, IBM is a registered trademark

of International Business Machines Corporation, IBM-PC is a trademark of International

Business Machines Corporation, ITC Souvenir is a registered trademark of International

Typeface Corporation, PCL and LaserJet are registered trademarks of the Hewlett-Packard

Company, Microsoft is a registered trademark of Microsoft Corporation, WordPerfect is a

registered trademark of WordPerfect Corporation, PostScript is a registered trademark of Adobe

Systems, Inc., and Tektronix is a registered trademark of Tektronix, Inc.

The Reader’s Comments form at the end of this document requests your critical evaluation to

assist in preparing future documentation.

S1589

This document was prepared with VAX DOCUMENT, Version 1.2.

Contents

Preface ..................................................... xv

About This Service Guide .................................... xvii

1 Physical and Functional Description

1.1 Safety Warnings . . . ................................... 1–1

1.2 External Description .................................. 1–2

1.3 Cassette Feeders . . ................................... 1–7

1.3.1 Loading Cassettes ................................. 1–8

1.3.2 Adjustable Cassette ................................ 1–10

1.3.2.1 A and B Cassettes . . . ........................... 1–12

1.3.3 Cassette Size-sensing ............................... 1–12

1.4 Optional Equipment ................................... 1–14

2 Control Panel Operations and Menus

2.1 Control Panel Keys and Indicators........................ 2–1

2.2 Operational Display Format. . ........................... 2–5

2.2.1 Operational Status Messages ......................... 2–6

2.3 About the Customer and Service Menus ................... 2–7

2.3.1 Customer Menus .................................. 2–8

2.3.2 Set Up Memory Organization ........................ 2–8

2.3.3 Changing and Selecting Values or Defaults .............. 2–9

2.4 Set Up Menus ....................................... 2–9

2.4.1 PROTOCOL . . . ................................... 2–11

2.4.2 ADJ CASSETTE .................................. 2–11

2.4.3 ALARM ......................................... 2–12

2.4.4 COMM INTERFACE ............................... 2–13

2.4.5 DISPLAY LANGUAGE . . ........................... 2–14

2.4.6 COMM ERROR ................................... 2–14

2.5 Defaults Menu ....................................... 2–15

iii

2.6 Test Menu . . ........................................ 2–16

2.6.1 Conﬁguration Sheet ................................ 2–16

2.6.2 Font Status Sheet . ................................ 2–18

2.6.3 Control Representation (CR) Mode..................... 2–18

3 Service Menus and Tests

3.1 1701 Special Function and Test Codes ..................... 3–1

3.1.1 Starting, Stopping, and Running 1701 Menu and Codes .... 3–2

3.1.2 1701 Special Function Codes . ........................ 3–3

3.1.3 1701 Diagnostic Tests............................... 3–5

3.2 1948 Service Menu .................................... 3–8

3.3 Test Print Menu ...................................... 3–12

3.3.1 Grid and Dusting Test Prints . ........................ 3–14

3.4 Service Shutdown and Power-Up Procedure ................ 3–14

4 Start FIP and Nonerror Code FIPs

4.1 Start FIP . . . ........................................ 4–2

4.2 Noises ............................................. 4–3

4.3 Fuser Fan . . ........................................ 4–5

4.4 Blank, Silent, and Inoperative Control Panel FIP ............ 4–6

4.5 Erratic Operation ..................................... 4–7

4.5.1 Bad Grounds ..................................... 4–8

4.5.2 Line Power or LVPSA Problems ....................... 4–8

4.5.3 High-Voltage Arcing ................................ 4–9

5 Display Error Code FIPs

5.1 Error Code FIPs and Messages . . ........................ 5–2

5.2 103, Close Top Cover . . ................................ 5–6

5.3 104, Close Left Cover (Exit Door) ........................ 5–7

5.4 105, Close Right Cover (Feed Door) ...................... 5–9

5.5 0300–0302 CALL SERVICE ............................. 5–10

5.6 0305 CALL SERVICE . ................................ 5–10

5.7 0312–0313 CALL SERVICE ............................. 5–13

5.8 0401 CALL SERVICE . ................................ 5–14

5.9 0600/0601 CALL SERVICE ............................. 5–15

5.10 0700 ADD PAPER TO MANUAL . ........................ 5–17

5.11 0701 ADD PAPER TO TRAY 1 . . ........................ 5–18

5.12 0702 ADD PAPER TO TRAY 2 . . ........................ 5–19

5.13 0703 ADD PAPER TO FEEDER . ........................ 5–20

5.14 0705 INSERT TRAY 1 . ................................ 5–21

5.15 0706 INSERT TRAY 2 ................................. 5–22

5.16 0707 INSERT AUXILIARY . . ........................... 5–23

5.17 0901–0904 CARTRIDGE A . . ........................... 5–24

5.18 0911–0914 CARTRIDGE C. . . ........................... 5–25

5.19 0921–0924 CARTRIDGE B . . ........................... 5–26

5.20 1001–1005 CALL SERVICE . . ........................... 5–28

5.21 1111 EMPTY THE OUTPUT TRAY ....................... 5–30

5.22 1120 NO OFFSET . ................................... 5–32

5.23 1400–1407 COMM ERROR PRESS Defaults ............... 5–34

5.24 1500 REPLACE CARTRIDGE 1/2 ........................ 5–34

5.25 1502–1503 REPLACE MEMORY BD_1/2/3/4/5 .............. 5–35

5.26 1508 BAD COPROCESSOR . . ........................... 5–36

5.27 1509 REPLACE NVM ................................. 5–37

5.28 1520 CALL SERVICE ................................. 5–37

5.29 1521–1523 REPLACE/ADD PDL BD/MEMORY.............. 5–37

5.30 1526 CALL SERVICE ................................. 5–37

6 Paper Path Jam FIPs

6.1 Jams and Paper Misfeeding . ........................... 6–2

6.2 0820–0824 CLEAR PAPER PATH ........................ 6–4

6.2.1 Registration Transport Diagram and Tests .............. 6–6

6.2.2 0820 Paper Under the BYPASS Sensor ................. 6–8

6.2.3 0821 Upper Cassette Feed Failure . ................... 6–9

6.2.4 0822 Lower Cassette Feed Failure . . ................... 6–10

6.2.5 0823 LCIT Feed Failure . . ........................... 6–13

6.2.6 0824 Duplex Refeed Failure .......................... 6–15

6.3 0826 CLEAR PAPER PATH . . ........................... 6–16

6.4 0827 CLEAR PAPER PATH . . ........................... 6–18

6.5 0830–0834 CLEAR PAPER PATH ........................ 6–20

6.5.1 Tests and Wiring Diagram ........................... 6–22

6.5.2 0830 Manual Feeding . . . ........................... 6–24

6.5.3 0831 Upper Cassette ............................... 6–25

6.5.4 0832 Lower Cassette ............................... 6–26

6.5.5 0833 LCIT Feeding ................................ 6–26

6.5.6 0834 Duplex Refeed ................................ 6–27

6.6 1020–1024 CLEAR PAPER PATH ........................ 6–28

6.7 1025 CLEAR PAPER PATH . . ........................... 6–33

6.8 1026 CLEAR PAPER PATH . . ........................... 6–35

7 Image Defects FIPs

7.1 Image Defect Lookup . . ................................ 7–2

7.2 Background Staining . . ................................ 7–3

7.3 Black Prints . ........................................ 7–5

7.4 Blank Prints ........................................ 7–5

7.5 Damaged Prints ...................................... 7–7

7.6 Deletions, Blank, or White Spots . ........................ 7–8

7.6.1 Vertical Deletions or White Bands ..................... 7–8

7.6.2 Horizontal Deletions or White Bands . . . ................ 7–9

7.6.3 Random or Localized White Spots ..................... 7–10

7.7 Extraneous Marks .................................... 7–10

7.8 Light Images ........................................ 7–11

7.9 Misregistration....................................... 7–12

7.10 Skewed Image ....................................... 7–14

7.11 Residual Image ...................................... 7–16

7.12 Black Spots . ........................................ 7–16

7.13 Fusing Failure ....................................... 7–17

7.14 Black Lines or Streaks ................................ 7–18

7.15 HVPSA FIP . ........................................ 7–19

7.16 Erase FIP. . . ........................................ 7–20

7.17 Developer Bias FIP . . . ................................ 7–21

8 RSL and Parts Location

8.1 Recommended Spares List .............................. 8–1

8.1.1 LCIT Recommended Spares List ...................... 8–4

8.2 Parts Locator ........................................ 8–6

9 Removal and Replacement Procedures

9.1 General ............................................ 9–1

9.2 Top Door Cover ...................................... 9–2

9.3 Upper Cover . ........................................ 9–3

9.4 Rear Panel . . ........................................ 9–6

9.5 Lower Front Cover .................................... 9–10

9.6 Right Side Cover ..................................... 9–11

9.7 Right Cover (Feed Door) ............................... 9–12

9.8 Left Cover (Exit Door) . ................................ 9–14

9.9 Large Capacity Input Tray (LCIT) and Mounting Plate . ....... 9–15

9.10 Assembly Separation . . ................................ 9–17

9.11 Photoreceptor (Print) Drum ............................ 9–21

9.12 Developer Unit ....................................... 9–22

9.12.1 Installing a new developer unit ....................... 9–23

9.13 Toner Cartridges . . ................................... 9–24

9.14 Video Control Board ................................... 9–25

9.14.1 PostScript Description Language Option (PDL) Board ...... 9–27

9.14.2 Coprocessor SIM .................................. 9–28

9.14.3 Expansion Memory (SIM) ........................... 9–30

9.15 DC Control Board . ................................... 9–34

9.15.1 DC Control Board Harness .......................... 9–38

9.15.2 Page Count Memory................................ 9–39

9.16 LVPSA . . ........................................... 9–40

9.17 HVPSA. . ........................................... 9–43

9.17.1 Primary High-Voltage Connector . . . ................... 9–45

9.17.2 Print Drum Ground Clips ........................... 9–46

9.17.3 Developer Bias Connector ........................... 9–47

9.18 Drive Board ......................................... 9–48

9.19 Rear Electronics Assembly . . . ........................... 9–49

9.20 Video Cooling Fan . ................................... 9–54

9.21 Developer Interconnect Board ........................... 9–56

9.22 Upper Bracket ....................................... 9–57

9.22.1 Fuser Fan ....................................... 9–59

9.22.2 Control Panel . . ................................... 9–60

9.23 Laser/Scanner Assembly ............................... 9–61

9.24 Top Door (Scanner) Interlock Sensor . . . ................... 9–64

9.25 Transfer/Separation Charger . ........................... 9–65

9.26 Erase Board ......................................... 9–66

9.27 Registration Transport Assembly ......................... 9–68

9.28 Fusing Unit ......................................... 9–70

9.28.1 Fuser Cleaning Pad ............................... 9–73

9.29 Prefuser Transport . ................................... 9–74

9.30 Lower Postfuser Transport . . . ........................... 9–75

9.30.1 Upper Postfuser Transport Assembly ................... 9–76

9.31 Gate Sensor Linkage .................................. 9–77

9.32 Refeed Cover ........................................ 9–78

9.33 Refeed Rollers and Clutch . . . ........................... 9–80

9.34 Exit Motor .......................................... 9–86

9.35 Offset Motor Assembly ................................. 9–87

9.36 Main Motor ......................................... 9–90

9.37 Upper Cassette-empty Sensor ........................... 9–93

9.38 Upper Size-sensing Assembly. ........................... 9–94

9.39 Lower Cassette-empty Sensor ........................... 9–96

9.40 Lower Size-sensing Assembly ........................... 9–97

9.41 Bypass Sensor ....................................... 9–98

9.42 Exit Sensor ......................................... 9–99

vii

9.43 Refeed Sensor ....................................... 9–100

9.44 Feed-Door Sensor ..................................... 9–102

9.45 Exit-Door Sensor ..................................... 9–103

9.46 Registration Sensor . . . ................................ 9–104

9.47 Tray-full Sensor ...................................... 9–105

9.48 Exit Pinch Roller ..................................... 9–106

9.49 Exit Drive Roller ..................................... 9–111

9.50 Upper Feed Roller/Clutch .............................. 9–114

9.51 Upper Feed Solenoid . . ................................ 9–118

9.52 Lower Feed Roller/Clutch and Solenoid . . . ................ 9–120

9.53 Lower Turn Drive Roller and Clutch ...................... 9–123

10 Adjustments and Cleaning Procedures

10.1 Setting Auto Scan .................................... 10–1

10.2 Setting Power Saver Time .............................. 10–2

10.3 Horizontal Registration Adjustment....................... 10–3

10.4 Vertical Registration Adjustment . ........................ 10–4

10.5 Feed Roller Cleaning Procedure . . ........................ 10–5

10.6 Transfer/Separation Charger Cleaning Procedure ............ 10–7

11 Large Capacity Input Tray (LCIT)

11.1 LCIT Physical and Functional Description. . ................ 11–2

11.2 LCIT FIPs . . ........................................ 11–7

11.2.1 Error Code LCIT FIPS .............................. 11–10

11.3 Tray Parallelism Adjustment ............................ 11–10

11.4 LCIT Removal and Replacement Procedures ............... 11–11

11.4.1 Top Cover ....................................... 11–12

11.4.2 Front Cover ...................................... 11–13

11.4.3 Rear Cover ...................................... 11–15

11.4.4 Elevator Motor . . . ................................ 11–17

11.4.5 Feed Motor ....................................... 11–19

11.4.6 Control Board and Size Jumper ...................... 11–20

11.4.7 Paper-Out Sensor (Switch) . . ........................ 11–22

11.4.8 Lower Limit Switch ............................... 11–23

11.4.9 Upper Limit Switch ............................... 11–24

11.4.10 Door Switch ..................................... 11–25

11.4.11 Paper Feed Rollers ................................ 11–26

viii

A Supplemental Information

A.1 Interface Interconnections . . . ........................... A–1

A.1.1 Parallel Port . . ................................... A–1

A.1.2 Serial Port ....................................... A–4

A.2 Interface Cables and Adapters ........................... A–4

A.3 Accessories and Supplies ............................... A–6

A.4 Connector Locations ................................... A–8

A.5 DC Power Distribution ................................. A–9

B DEClaser 3200 Speciﬁcations

B.1 Paper Handling and Storage . ........................... B–1

B.2 Print Media ......................................... B–2

B.2.1 Paper for Cassette Feeding .......................... B–2

B.2.1.1 Special Considerations When Printing on Paper ....... B–3

B.2.2 Envelope Speciﬁcations . . ........................... B–3

B.2.2.1 Special Considerations When Printing on Envelopes . . . . B–4

B.2.3 Transparency Speciﬁcations .......................... B–4

B.2.3.1 Special Considerations When Printing on

Transparencies ................................. B–5

B.2.4 Label Speciﬁcations ................................ B–5

B.2.4.1 Special Considerations When Printing on Labels ....... B–6

B.3 Operating Speciﬁcations................................ B–6

C DEClaser 3200 Total Call Concept (TCC)

C.1 About TCC ......................................... C–2

C.2 Cleaning and Inspection................................ C–2

C.3 Tests and Checks . . ................................... C–3

C.4 Final Test ........................................... C–3

C.5 Maintenance Log . . ................................... C–4

D DEClaser 3200 Training, Tools, and Documentation

D.1 Training . ........................................... D–1

D.2 Tools . . . ........................................... D–2

D.3 Documentation Ordering Information . . ................... D–3

E Resident Protocols

E.1 DEC PPL3 Submenu . . ................................ E–1

E.1.1 TRAY SELECTION ................................ E–3

E.1.2 DUPLEX ........................................ E–3

E.1.3 MEMORY MANAGEMENT . . ........................ E–4

E.1.4 AUTO WRAP ..................................... E–5

E.1.5 NEW LINE ...................................... E–5

E.1.6 USER PREF SET . . ................................ E–6

E.1.7 DEVICE ID ...................................... E–6

E.1.8 POWER-UP MESSAGE ............................. E–7

E.2 LJ2D Submenu ...................................... E–8

E.2.1 COPIES . ........................................ E–10

E.2.2 TRAY SELECTION ................................ E–10

E.2.3 DUPLEX ........................................ E–10

E.2.4 FONT NUMBER . . ................................ E–11

E.2.5 PAPER SIZE ..................................... E–11

E.2.6 ORIENTATION . . . ................................ E–12

E.2.7 FORM LENGTH . . ................................ E–12

E.2.8 SYMBOL SET .................................... E–13

E.3 PostScript Submenu . . . ................................ E–14

E.3.1 DUPLEX ........................................ E–16

E.3.2 TUMBLE ........................................ E–16

E.3.3 PAPER TRAY ..................................... E–17

E.3.4 TRAY SWITCHING ................................ E–17

E.3.5 TRAY SWITCH SEQ ............................... E–18

E.3.6 MAN/MMF SIZE . . ................................ E–19

E.3.7 OUTPUT OFFSET . ................................ E–19

E.3.8 WAIT TIMEOUT . . ................................ E–20

E.3.9 STARTPAGE..................................... E–20

E.3.10 JAM RECOVERY . . ................................ E–21

E.3.11 ALLOW JOB RESET ............................... E–21

E.3.12 ASYN CTRL MODE ................................ E–22

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