Dietz SANGO ADVANCED Series Manual de usuario
Sango Advanced R
Sango Advanced F
Sango Advanced M
Sango Slimline M
SERVICE MANUAL
2 - SANGO ADVANCED / SLIMLINE
© 2017 DIETZ-Power BV
All rights reserved.
The information provided may in no way be reproduced and/or published in any
form or by any means (electronically or mechanically) without the express prior
written consent of DIETZ-Power BV.
The information provided is based on general data pertaining to constructions
known at the time of issue. DIETZ-Power BV pursues a policy of continuous
product development and therefore reserves the right to make changes.
The information provided applies to the standard version of the product.
DIETZ-Power BV can therefore not be held liable for any damage resulting from
specications deviating from the standard version of the product.
The information made available has been compiled with the greatest care.
However, DIETZ-Power BV cannot be held liable for any errors in the information
or for the consequences thereof. DIETZ-Power BV cannot be held liable for any
damage resulting from work carried out on the wheelchair by third parties.
Under legislation relating to the protection of trademarks, those commercial
names, trade names, trademarks, etc. used by DIETZ-Power BV may not be
regarded as being free of rights.
SANGO ADVANCED / SLIMLINE - 3
Table of contents
1 Preface ............................................................................................................ 5
1.1. About this manual 5
1.2. Symbols used in this manual 5
1.3. Service, support and ordering 6
2 Safety................................................................................................................ 7
2.1. Safety guidelines 7
2.2. Temperature 7
2.3. Moving parts 8
2.4. Electromagnetic radiation 8
2.5. Markings on the wheelchair 9
3 Maintenance and tools ............................................................................... 10
3.1. Maintenance plan 10
3.2. Tools 11
3.3. Driving programs 12
4 Replacements and adjustments ................................................................ 13
4.1. Preparation 13
4.2. Carrier 13
4.3. Dahl preparation 17
4.4. Interface (all types) 19
4.5. Legrests 20
4.6. Seating system 22
4.7. Control system 22
5 Wiring and diagrams ................................................................................... 23
5.1. Connecting wires 23
5.2. Electrical diagrams VR2 24
5.3. Electrical diagrams R-net 25
5.4. Connect the batteries 26
6 Troubleshooting........................................................................................... 27
6.1. Wheelchair functionality table 27
6.2. Seat adjustments 32
Table of contents
4 - SANGO ADVANCED / SLIMLINE
7 Technical specications ............................................................................. 33
7.1. Standards and requirements 33
7.2. Specications operating force 33
7.3. Specications Sango Advanced Sego Comfort 34
7.4. Specications Sango Slimline Sego Comfort 35
7.5. Specications batteries 36
7.6. Electrical diagrams 36
8 Warranty conditions.................................................................................... 37
8.1. Warranty period 37
8.2. Warranty provisions 38
8.3. Warranty procedure 38
Table of contents
1 Preface
1.1. About this manual
The service manual contains information and instructions about general
maintenance and repairs of the powered wheelchair for:
• Qualied service technicians that perform the maintenance and solves
technical problems of the wheelchair.
• DIETZ-Power dealers who support customers when they call the dealer’s
oce with questions about the wheelchair. This service manual will serve as
reference material to help the customer service employee.
Other available manuals:
• The general user manual of the wheelchair.
• The user manual for the controller.
• The user manual for the battery.
• The spare part manual.
• The technical manual from the supplier of the controller.
Warning!
Read through all the manuals carefully before performing any maintenance or
repairs on the wheelchair. Always follow the safety guidelines!
1.2. Symbols used in this manual
Warning
Follow the instructions given under warnings! Failure to exercise due care in
following these instructions may result in physical injury, damage to the wheelchair
or damage to the environment. Where possible, the warnings are given in the
section that is most relevant.
Cross-reference symbol
Where required, this service manual makes reference to the other manuals. This is
done in the following way:
WHEELCHAIR: Please refer to the general user manual for the wheelchair.
CONTROLLER: Please refer to the user manual for the controller.
BATTERY: Please refer to the user manual for the battery.
SPARES: Please refer to the spare part manual
TECHNICAL: Please refer to the technical manual from the supplier for the
controller.
1 Preface
SANGO ADVANCED / SLIMLINE - 5
1.3. Service, support and ordering
For information concerning specic settings, maintenance or repairs please
contact your supplier. He is always prepared to help you.
Ensure you have the following information at hand (see 2.4 Identication plate):
• Type of the wheelchair
• Year of manufacture
• Identication number
For ordering spare parts please use the spare part manual to see what part
number you need and how to order.
1 Preface
6 - SANGO ADVANCED / SLIMLINE
2 Safety
All of the very latest information relating to product safety and any product recalls
can be found on our website at www.DIETZ-Power.com.
Warning
Follow the instructions given under warnings! Failure to exercise due care in
following these instructions may result in physical injury, damage to the wheelchair
or damage to the environment.
2.1. Safety guidelines
Warning
• We advise you to contact our service department before you do repairs to a
wheelchair that has been involved in an accident.
• Maintenance and repairs may only be carried out by trained and authorised
service technicians. Temporary employees and persons in training may only
carry out repair and replacement work under the supervision of an authorised
service technician.
• Only do maintenance on an empty chair, without user.
• Always make sure that you work safely, particularly when you need to lift up
the wheelchair.
• DIETZ-Power will deliver a wheelchair with default factory settings. These
settings depend on the options ordered with the wheelchair. When a
conguration is ordered that causes interference, DIETZ-Power applies
modied settings.
• Programming should only be conducted by professionals with in-depth
knowledge of wheelchair control systems. Incorrect programming could result
in an unsafe set-up of the wheelchair for a user. DIETZ-Power accepts no
responsibility for losses of any kind if the programming of the control system is
altered without authorization of DIETZ-Power.
• During the execution of maintenance and repairs, the service technician is at all
times fully responsible for the fullment of locally applicable safety.
• After repairing, reprogramming or replacing parts, always check the
functionality of the entire wheelchair. Pay special attention to safety features
such as slowdown driving or drive inhibits when seat lift and tilt are both used.
2.2. Temperature
Warning
• Avoid any physical contact with the motors of the wheelchair at all times. When
the wheelchair is in use, the motors are in constant motion and can reach high
temperatures. Any physical contact with the motors could result in burns. After
use, the motors cool down slowly.
• Ensure that the wheelchair is not exposed to direct sunlight for long periods of
time when not in use. Some parts of the wheelchair (such as the seat, backrest
and armrests) can become hot if exposed to the sun for too long. This may
result in burns or skin sensitisation.
2 Safety
SANGO ADVANCED / SLIMLINE - 7
2.3. Moving parts
Warning
Wheelchairs contain moving and rotating
parts (gure 1). Contact with moving parts
may result in serious physical injury or
damage to the wheelchair. You should
avoid any contact with the moving parts of
the wheelchair.
A. Powered leg rests
B. Swing-away controller arm
C. Powered backrest adjustment
D. Powered tilt adjustment
E. Powered lift adjustment
F. Wheels (turning and pivoting)
2.4. Electromagnetic radiation
The standard version of your powered wheelchair has been tested for compliance
with the applicable requirements relating to electromagnetic radiation (EMC
requirements).
Warning
Despite testing, the following cannot be ruled out:
• electromagnetic radiation interfering with the wheelchair. For example mobile
telephones, large medical devices or other sources of electromagnetic radiation
• the powered wheelchair interfering with electromagnetic elds. For example
shop doors, burglar alarm systems in shops or garage door openers.
• in some congurations equipped with a R-net controller, where it is possible
that extreme electrical discharge situations due to static electricity, may cause
a fault message (‘ISM over-current’) ashing on the screen. If this occurs simply
turn o your wheelchair for a few seconds and back on to clear the fault.
In the unlikely event of such problems arising, please notify your dealer
immediately.
A
F
D
C
BE
1
2 Safety
8 - SANGO ADVANCED / SLIMLINE
2.5. Markings on the wheelchair
Warning
• The markings, symbols and instructions on the wheelchair are part of the safety
features. They must not be covered up or removed. They must remain on the
wheelchair and be clearly legible for the whole lifespan of the wheelchair.
• Immediately replace or repair any markings, symbols or instructions that
become damaged or illegible. Contact your dealer in such cases.
Symbols used on the wheelchair
Consult the manual before
use
Securing point for
transportation inside a
vehicle
A
B
A
B
Freewheel switch
• Drive position
• Push position
Warning
Never set the
freewheel switch
to the 'Push'
position when the
wheelchair is on a
slope.
Warning (yellow-black)
Pinch point hazard: Keep
hands and ngers away
from moving parts when
adjusting the height
and/or tilt angle of the
wheelchair.
CONTROLLER
Battery charging point
Location identication plate:
on the batterybox at the right side
MWD
FWD
RWD
Identication plate
A. Type
B. Year of manufacture
C. Usage indoor or outdoor
D. Manufacturer
E. Maximum load in kg
F. Identication number
2 Safety
SANGO ADVANCED / SLIMLINE - 9
3 Maintenance and tools
General guidelines
• Take all the safety guidelines (2.1) into account when carry out any
maintenance or repairs to the wheelchair.
• Always handle waste materials according to the local regulations.
3.1. Maintenance plan
The wheelcair must be checked by an authorized service technician on regular
basis (at least once a year) and before reuse. Check all parts of the maintenance
checklist and make sure the checklist in the end-users manual will be entirely lled
after each maintenance.
Use only original DIETZ-Power parts for maintenance and repairs.
Operation Chassis
Horn Parts tightened
On/o switch Condition
Output plug Controls
Joystick Upholstery
Brakes Seating system
Programme conguration Backrest
Batteries Armrests
Level Electronics
Connectors Cable condition
Discharge level Connectors
Wheels Driving
Wear Forwards
Pressure Reverse
Bearings Emergency stop
Wheel nuts Turning
Motors Uphill/downhill
Wiring Obstacles
Connectors Parking brake
Noise
Brakes
Remarks:
3 Maintenance and tools
10 - SANGO ADVANCED / SLIMLINE
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