Denon Heos Extend Manual de usuario

Appendix

TroubleshootingUseSetup

Contents

Wireless Range Extender

Owner’s Manual

HEOS Extend

Contents 2

Appendix

TroubleshootingUseSetup

Contents

INTRODUCTION··············································································· 3

BEFORE YOU BEGIN······································································ 4

System Requirements·········································································· 4

Network Requirements······································································ 4

Controller Requirements···································································· 5

Getting To Know Your Extend ····························································· 6

Controls ···························································································· 7

Back Panel························································································ 8

Powering Your Extend ········································································· 9

Getting the HEOS App········································································· 9

CONFIGURING YOUR EXTEND················································· 10

Extender Mode ·················································································· 10

Access Point Mode············································································ 11

Placing Your Extend ·········································································· 12

Wall Mounting ················································································· 13

USING YOUR EXTEND································································· 14

Changing the Name··········································································· 14

About Your Extend ············································································ 14

ADVANCED SETTINGS - ACCESS POINT MODE················· 15

Connecting to the Web Interface ······················································· 16

Connecting to the Web Interface via IP Address······························ 16

Connecting to the Web Interface via UPnP (Windows 8/7/Vista)······ 16

Connecting to the Web Interface via Bonjour (Mac OS X) ················ 17

Connecting to the Web Interface via wired PC································· 17

Conﬁguring the Advanced Network Settings······································ 17

Status ····························································································· 17

2.4 GHz/5 GHz Network ································································· 17

Network ·························································································· 20

Management··················································································· 20

Tools······························································································· 21

BASIC TROUBLESHOOTING······················································ 22

The HEOS Extend doesn’t connect to my existing wireless network ·· 22

My HEOS devices still can’t connect to my network after I

successfully added a HEOS Extend··················································· 22

I can not connect to HEOS Extend when it is conﬁgured as a

Wireless Access Point········································································ 22

I can’t access the Web Interface························································ 23

Music cuts out or delays sometimes ·················································· 23

Connecting to a network using WPS ················································ 23

Resetting Your HEOS Extend ··························································· 24

Restoring the HEOS Extend to Factory Defaults ································ 24

INFORMATION ··············································································· 25

Contact Denon ·················································································· 25

Speciﬁcations ···················································································· 26

Wireless LAN··················································································· 26

General ··························································································· 26

Trademarks ······················································································· 27

License······························································································ 28

License Information for the Software Used in the Unit······················ 28

Appendix

TroubleshootingUseSetup

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Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully.

NOTE

THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.

For latest information, please visit HEOSbyDenon.com

INTRODUCTION

The HEOS Extend is designed provide wireless network access to your HEOS devices which may be located beyond the range of your existing home wireless

router. You can use multiple Extends to provide wireless network access for HEOS devices in very large homes or oces.

If you are in a hurry, you can learn how to install the HEOS Extend by following the steps outlined in the HEOS Extend Quick Start Guide.

HEOS Extend QUICK START GUIDE

Please continue reading this Owner’s Manual for more detailed information about the features and beneﬁts of your HEOS Extend.

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BEFORE YOU BEGIN

System Requirements

Before you begin installing the HEOS Extend, please make sure you understand and meet a few basic requirements.

2Network Requirements

Wireless Router – In order to use your HEOS system, you should have a working wireless (Wi-Fi) network in your home.

NOTE

If you do not have a wireless network, the HEOS Extend can optionally be conﬁgured to act as a wireless access point (instead of a wireless range extender). Please see the

section “USING YOUR EXTEND” (vpage14) below.

High Speed Internet Connection – HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is also

designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will provide the best

experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.

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2Controller Requirements

You can control your HEOS system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements:

iOS Minimum Requirements

• iOS version 5.0 or later

• iPhone® (3GS or newer)

• iPad®

• iPod touch® (3rd generation or newer)

Android Minimum Requirements

• Android OS version 2.3 or later

• All resolutions

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Getting To Know Your Extend

Unpack your Extend from the box and verify that the following items are included:

qHEOS Extend wMounting Bracket eScrews rQuick Start Guide

tSafety Information Sheet yWarranty

(North America model only)

uExtended Protection Plan

(North America model only)

iEthernet cable

oPower supply

(European model only)

Appendix

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2Controls

Front Panel

qPower LED

wNetwork LED

eConnect LED

LED Color Description

POWER BLUE [OFF] AC power is disconnected

[Blinking] Starting up

[ON] Power On - Ready

NETWORK GREEN [OFF] Not connected to any networks

[Blinking] Connecting

[Solid] Connected

CONNECT GREEN [OFF] Connection mode is not running

[Blinking] Searching for a device to

connect

rConnect Button

Used for Wi-Fi setup (vpage23).

tReset Button

Used to reset the Extend (vpage24).

q we rt

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2Back Panel

wq e

qEthernet Connector 1

wEthernet Connector 2

ePower Input (DC)

rPower Switch (mains)

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Powering Your Extend

1Insert the appropriate adapter into the power supply

(make sure it snaps into place).

2Connect the power cord to the back of the Extend and

the plug into a wall outlet. The Extend is capable of

automatically switching between 100 – 240v.

Getting the HEOS App

The HEOS app is the heart of the HEOS experience. Using your mobile

device and the HEOS app, you can setup, browse, explore, and control your

HEOS system right in the palm of your hand, from anywhere in your home.

Download the HEOS app for iOS or Android by searching App StoreSM or

Google Play™ store for “HEOS by Denon”.

Appendix

TroubleshootingUse

Contents Setup

CONFIGURING YOUR EXTEND

Your HEOS Extend can be conﬁgured to operate in two dierent modes, “Extender” mode and “Access Point” mode. Extender mode is used to extend the

range of your existing wireless network. Access Point mode is used to set up a new wireless network in the event you don’t have a wireless network installed

in your home or oce.

Extender Mode