Dell Canvas 27 Manual de usuario

Model: Dell Canvas 27

Regulatory model: Z01C

Dell Canvas 27

User’s Guide

are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective

owners.

2017 – 08

Rev. X06

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

Contents │3

Contents

About Your Dell Canvas 27 ........................5

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . 8

Dell Canvas 27 Specifications. . . . . . . . . . . . . . . . . . . . . . 11

Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . 24

Setting Up the Dell Canvas 27 ....................25

Removing the IO cover . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connecting Your Dell Canvas 27 . . . . . . . . . . . . . . . . . . . . 26

Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . 28

Stand (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

VESA wall mounting (Optional). . . . . . . . . . . . . . . . . . . . . 31

Operating the Dell Canvas 27.....................32

Turning on the Dell Canvas 27 . . . . . . . . . . . . . . . . . . . . . 32

Using the On Screen Display (OSD) button . . . . . . . . . . . . . . 32

Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . . . 34

Display, Pen, and Touch Settings . . . . . . . . . . . . . . . . . . . . 47

Troubleshooting ...............................49

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . 53

Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . 54

Appendix ................................... 55

4 │Contents

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

FCC Notices (U.S. only) and Other Regulatory Information . . . . . . 55

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Setting Up Your Dell Canvas 27 . . . . . . . . . . . . . . . . . . . . . 56

Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . 58

About Your Dell Canvas 27 │5

About Your Dell Canvas 27

Package Contents

Your Dell Canvas 27 ships with the components shown below. Make sure that you have

received all the components and contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your Dell Canvas 27.

Somefeatures or media may not be available in certain countries.

Dell Canvas 27

Power cable

Power adapter

mini HDMI to HDMI cable

USB cable (Type-C to Type-C)

USB cable (Type-C to Type-A)

6 │About Your Dell Canvas 27

mini DP to DP cable

mini DP to mini DP cable

Canvas Pen

Nib holder

Dial totem

Cleaning cloth

•Quick Start Guide

•Safety,Environmental,and Regulatory

Information

•Factory Calibration Report

About Your Dell Canvas 27 │7

Product Features

The Dell Canvas 27 features include:

• Thin film transistor (TFT), liquid crystal display (LCD), and LED backlight.

• 68.47 cm (27-inch) active area display (measured diagonally) 2560 x 1440 (16:9 aspect

ratio) resolution, plus full-screen support for lower resolutions.

• mini HDMI, USB Type-C and mini DP connector ports.

• Optional Video Electronics Standards Association (VESA) mounting bracket and Stand.

• Plug-and-play when paired with a host system powered by the Windows 10 Creators

(Version 1703) or higher update.

• Optimize eye comfort with a flicker-free screen.

• The possible long-term effects of blue light emission from the display may cause

damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature is

designed to reduce the amount of blue light emitted from the display to optimize eye

comfort. Select “ComfortView” preset mode by OSD menu to enable this feature.

• On-Screen Display (OSD) touch adjustments for easy set-up and screen optimization.

• Asset management capability.

• Energy Gauge shows the energy level being consumed by the Dell Canvas 27 in real

time.

• 0.5 W standby power when in sleep mode.

8 │About Your Dell Canvas 27

Identifying Parts and Controls

Front view

Label Description

1Touchscreen button

NOTE: The Touchscreen button is set to ‘ON’ by default. You can use the

Touchscreen button to turn off the functionality.

2OSD (On Screen Display) button (For more information, see Operating the Dell

Canvas 27)

3Power on/off button (with LED indicator)

About Your Dell Canvas 27 │9

Back View

Label Description Use

1Kickstand Provides support to the Dell Canvas screen

to place it in a fixed position.

2Regulatory label Lists the regulatory approvals.

3Barcode, serial number, and service

tag label

Refer to this label if you need to contact Dell

for technical support.

4DC power connector To connect the Dell Canvas 27 power cable.

5mini HDMI connector When a mini HDMI cable is connected it can

only be used as a monitor.

6mini DP connector When a mini DP cable is connected it can

only be used as a monitor.

7USB Type-C host system

connectivity

• When a Type-C to Type-C cable is

connected from the Dell Canvas to the

host computer, it supports USB 3.0 for

data and DP for video if host system

supports DP Alt mode.

• In this case (Connect C to A cable) - the

user may need either Label 5 (HDMI) or

Label 6 (DP) video signal for full function

support.

NOTE: Remove the port cover to connect your cables. Replace the port cover once

all cables are connected.

10 │About Your Dell Canvas 27

Side View

Label Description Use

1Audio Jack

(3.5 mm)

WARNING: Excessive sound pressure from

earphones or headphones can cause hearing damage

or loss.

2USB 3.0 Type-C

downstream port

Can be used in these two examples:

a. The downstream port USB connector supports USB and

charging (BC 1.2) function.

b. When using downstream port USB connector then must

connect the USB cable from upstream Type-C port to host

system. (USB cable can be Type-C to Type-C or Type-C to

Type-A cable.)

3USB 3.0 Type-A

downstream ports

NOTE: If a user is connecting a phone or tablet to the downstream ports, then they

need to use the cable that came with their device to make the connection.

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