Dell XPS 15 Manual de usuario

XPS 15

Service Manual

Regulatory Model: P56F

Regulatory Type: P56F001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use

of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks

of Dell Inc. in the United States and/or other jurisdictions. All other marks and names

mentioned herein may be trademarks of their respective companies.

Updated - 2015–09

Rev. A00

Contents

1 Before working inside your computer.............................8

Before you begin ......................................................... 8

Safety instructions........................................................ 9

Recommended tools...................................................... 9

After working inside your computer.................................. 10

2 Removing the base cover.......................................... 11

Procedure.................................................................11

3 Replacing the base cover...........................................14

Procedure.................................................................14

4 Removing the battery...............................................15

Prerequisites............................................................. 15

Procedure.................................................................15

5 Replacing the battery............................................... 17

Procedure.................................................................17

Post-requisites........................................................... 17

6 Removing the hard drive........................................... 18

Prerequisites............................................................. 18

Procedure.................................................................18

7 Replacing the hard drive........................................... 22

Procedure.................................................................22

Post-requisites........................................................... 22

8 Removing the solid-state drive (half-length)...................23

Prerequisites............................................................. 23

Procedure.................................................................23

9 Replacing the solid-state drive (half-length)................... 26

Procedure.................................................................26

Post-requisites........................................................... 26

10 Removing the solid-state drive (full-length).................. 27

Prerequisites............................................................. 27

Procedure.................................................................27

11 Replacing the solid-state drive (full-length).................. 30

Procedure.................................................................30

Post-requisites........................................................... 30

12 Removing the speakers........................................... 31

Prerequisites............................................................. 31

Procedure.................................................................31

13 Replacing the speakers........................................... 33

Procedure.................................................................33

Post-requisites........................................................... 33

14 Removing the wireless card......................................34

Prerequisites............................................................. 34

Procedure.................................................................34

15 Replacing the wireless card...................................... 36

Procedure.................................................................36

Post-requisites........................................................... 37

16 Removing the fans................................................. 38

Prerequisites............................................................. 38

Procedure.................................................................38

17 Replacing the fans................................................. 41

Procedure.................................................................41

Post-requisites........................................................... 42

18 Removing the heat-sink assembly.............................. 43

Prerequisites............................................................. 43

Procedure.................................................................43

19 Replacing the heat-sink assembly.............................. 45

Procedure.................................................................45

Post-requisites........................................................... 45

20 Removing the memory modules.................................46

Prerequisites............................................................. 46

Procedure.................................................................46

21 Replacing the memory modules.................................48

Procedure.................................................................48

Post-requisites........................................................... 49

22 Removing the system board......................................50

Prerequisites............................................................. 50

Procedure.................................................................51

23 Replacing the system board......................................54

Procedure.................................................................54

Post-requisites........................................................... 55

24 Removing the coin-cell battery................................. 56

Prerequisites............................................................. 56

Procedure.................................................................57

25 Replacing the coin-cell battery..................................58

Procedure.................................................................58

Post-requisites........................................................... 58

26 Removing the keyboard...........................................59

Prerequisites............................................................. 59

Procedure.................................................................59

27 Replacing the keyboard........................................... 63

Procedure.................................................................63

Post-requisites........................................................... 63

28 Removing the display assembly................................. 64

Prerequisites............................................................. 64

Procedure.................................................................64

29 Replacing the display assembly................................. 68

Procedure.................................................................68

Post-requisites........................................................... 68

30 Removing the power-adapter port..............................69

Prerequisites............................................................. 69

Procedure.................................................................69

31 Replacing the power-adapter port..............................71

Procedure.................................................................71

Post-requisites........................................................... 71

32 Removing the antenna cover.................................... 72

Prerequisites............................................................. 72

Procedure.................................................................72

33 Replacing the antenna cover.................................... 74

Procedure.................................................................74

Post-requisites........................................................... 74

34 Removing the display hinges.....................................75

Prerequisites............................................................. 75

Procedure.................................................................75

35 Replacing the display hinges..................................... 78

Procedure.................................................................78

Post-requisites........................................................... 78

36 Removing the antenna module.................................. 79

Prerequisites............................................................. 79

Procedure.................................................................79

37 Replacing the antenna module.................................. 81

Procedure.................................................................81

Post-requisites........................................................... 81

38 Removing the palm-rest assembly.............................. 82

Prerequisites............................................................. 82

Procedure.................................................................82

39 Replacing the palm-rest assembly.............................. 84

Procedure.................................................................84

Post-requisites........................................................... 84

40 Flashing the BIOS...................................................85

41 Getting help and contacting Dell................................86

Self-help resources...................................................... 86

Contacting Dell.......................................................... 87

Before working inside your

computer

NOTE: The images in this document may differ from your computer depending

on the configuration you ordered.

Topics:

• Before you begin

• Safety instructions

• Recommended tools

• After working inside your computer

Before you begin

1 Save and close all open files and exit all open applications.

2 Shut down your computer.

• Windows 10: Click or tap Start > Power > Shut down.

• Windows 8.1: On the Start screen, click or tap the power icon > Shut

down.

• Windows 7: Click or tap Start > Shut down.

NOTE: If you are using a different operating system, see the

documentation of your operating system for shut-down instructions.

3 Disconnect your computer and all attached devices from their electrical

outlets.

4 Disconnect all cables such as telephone cables, network cables and so on, from

your computer.

5 Disconnect all attached devices and peripherals, such as keyboard, mouse,

monitor, and so on, from your computer.

6 Remove any media card and optical disc from your computer, if applicable.

Before working inside your computer 8

Safety instructions

Use the following safety guidelines to protect your computer from potential damage

and ensure your personal safety.

WARNING: Before working inside your computer, read the safety information

that shipped with your computer. For more safety best practices, see the

Regulatory Compliance home page at www.dell.com/regulatory_compliance.

WARNING: Disconnect all power sources before opening the computer cover

or panels. After you finish working inside the computer, replace all covers,

panels, and screws before connecting to the electrical outlet.

CAUTION: To avoid damaging the computer, ensure that the work surface is

flat and clean.

CAUTION: To avoid damaging the components and cards, handle them by

their edges, and avoid touching pins and contacts.

CAUTION: You should only perform troubleshooting and repairs as authorized

or directed by the Dell technical assistance team. Damage due to servicing

that is not authorized by Dell is not covered by your warranty. See the safety

instructions that shipped with the product or at www.dell.com/

regulatory_compliance.

CAUTION: Before touching anything inside your computer, ground yourself by

touching an unpainted metal surface, such as the metal at the back of the

computer. While you work, periodically touch an unpainted metal surface to

dissipate static electricity, which could harm internal components.

CAUTION: When you disconnect a cable, pull on its connector or on its pull

tab, not on the cable itself. Some cables have connectors with locking tabs or

thumb-screws that you must disengage before disconnecting the cable. When

disconnecting cables, keep them evenly aligned to avoid bending any

connector pins. When connecting cables, ensure that the ports and

connectors are correctly oriented and aligned.

CAUTION: Press and eject any installed card from the media-card reader.

Recommended tools

The procedures in this document may require the following tools:

Before working inside your computer 9

• Philips screwdriver

• Flat-head screwdriver

• Torx #5 (T5) screwdriver

• Plastic scribe

After working inside your computer

CAUTION: Leaving stray or loose screws inside your computer may severely

damage your computer.

1 Replace all screws and ensure that no stray screws remain inside your

computer.

2 Connect any external devices, peripherals, or cables you removed before

working on your computer.

3 Replace any media cards, discs, or any other parts that you removed before

working on your computer.

4 Connect your computer and all attached devices to their electrical outlets.

5 Turn on your computer.

Before working inside your computer 10

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