Dell Vostro 1710 Manual de usuario

Dell™Vostro™1710

Service Manual

Notes, Notices, and Cautions

IfyoupurchasedaDELL™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft®Windows®operating systems are not applicable.

Information in this document is subject to change without notice.

©2008DellInc.Allrightsreserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and Vostro are trademarks of Dell Inc.; Microsoft, Windows,Windows Vista, and the Windows start button logo are either trademarks

or registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a registered trademark of Bluetooth SIG Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any

proprietary interest in trademarks and trade names other than its own.

September2009Rev.A01

Troubleshooting

Before Working on Your Computer

Hard Drive

Wireless Local Area Network (WLAN) Card

Fan

Processor Thermal-Cooling

Assembly

Processor Module

Memory

Hinge Cover

Keyboard

Power Button and Multimedia Button Pads

Display

Palm Rest

Fingerprint Reader

Internal Card With Bluetooth Wireless Technology

Optical Drive

System Board Assembly

Speaker Assembly

USB Daughter Card

Battery Latch Assembly

Coin-Cell Battery

Flashing the BIOS

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates potential for property damage, personal injury, or death.

Back to Contents Page

Before Working on Your Computer

Dell™Vostro™1710

Service Manual

Recommended Tools

What You Need to Know for Your Safety

This document provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that:

lYou have performed the steps in Before Working on Your Computer.

lYou have read the safety information that shipped with your computer.

lWhen replacing a component, you have already removed the original, if installed.

Recommended Tools

The procedures in this document may require the following tools:

lSmall flat-blade screwdriver

lPhillips screwdriver

lSmall plastic scribe

lFlash BIOS update (see the Dell Support website at support.dell.com)

What You Need to Know for Your Safety

Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.



1. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.



2. Shut down your computer.

lIn Windows XP, click Start®Shutdown®Shutdown.

lIn Windows Vista, click Start , click the arrow icon, and then click Shut Down to turn off your computer.



3. Disconnect your computer and all attached devices from their electrical outlets.



4. Disconnect any telephone or network cables from the computer.



5. Remove any installed cards from the ExpressCard slot and the 8-in-1 memory card reader.



NOTE: The color of your computer and certain components may appear differently than shown in this document.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as

authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not

authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal

surface, such as a connector on the back of the computer.

NOTICE: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal

mounting bracket. Hold a component such as a processor by its edges, not by its pins.

NOTICE: When disconnecting a cable, pull on the cable's connector or on its strain-relief loop, not on the cable itself. For cable connectors with

locking tabs, press inward on the locking tabs to release the connector. When connecting a cable, ensure that the connectors are correctly

oriented and aligned to avoid damage to the connector and/or the connector's pins.

NOTE: Ensure that the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system,

press and hold the power button for 4 seconds.

NOTICE: To disconnect a network cable, first unplug the cable from your computer, and then unplug it from the network wall jack.



6. Turn the computer upside down.



7. Slide both battery latches to the open position.



8. Slide the battery out of the battery bay.



9. Turn the computer top-side up, open the display, and press the power button to ground the system board.

Back to Contents Page



NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you service the computer.

NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell

computers.

battery

battery latch release



Back to Contents Page

Flashing the BIOS

Dell™Vostro™1710

Service Manual

Flashing the BIOS From a CD

Flashing the BIOS From the Hard Drive

If a BIOS-update program media, such as a CD, is provided with a new system board, flash the BIOS from the media. If you do not have a BIOS-update

program media, see Flashing the BIOS From the Hard Drive.

Flashing the BIOS From a CD



1. Ensure that the AC adapter is connected to an electrical outlet and that the main battery is installed properly.



2. Start your computer.



3. Press the eject button at the front of the optical drive to open the drive tray.



4. Place the BIOS-update CD in the center of the drive tray, then gently push to close the tray.



5. Restart the computer.



6. When the DELL logo appears, press <F12> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft®Windows®desktop, then shut down your

computer and try again.



7. At the Boot Device Menu, use the up-and down-arrow keys or press the appropriate number on the keyboard to highlight CD-ROM, and then press

<Enter>.



8. Follow the instructions that appear on the screen. The computer continues to boot and updates the new BIOS. When the flash update is complete, the

computer automatically reboots.



9. Remove the flash BIOS update program CD from the drive.

Flashing the BIOS From the Hard Drive



1. Ensure that the AC adapter is connected to an electrical outlet, that the main battery is properly installed, and that a network cable is attached.



2. Start the computer.



3. Locate the latest BIOS update file for your computer at support.dell.com.



4. Click Download Now to download the file.



5. If the Export Compliance Disclaimer window appears, click Yes, I Accept this Agreement.



NOTICE: Connect the AC adapter to an electrical outlet that is known to be working properly to prevent a loss of power. Failure to do so may

cause system damage.

NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure,

press and release <F12> in even intervals until the Boot Device Menu appears.

NOTE: The Quickboot feature changes the boot sequence for the current boot only. Upon restart, the computer boots according to the boot

sequence specified in system setup.

NOTICE: Do not interrupt this process once it begins. Doing so may cause system damage.

NOTICE: Connect the AC adapter to an electrical outlet that is known to be working properly to prevent a loss of power. Failure to do so may

cause system damage.

6. In the File Download window, click Save this program to disk, and then click OK.



7. In the Save In window, click the down arrow to view the Save In menu, select Desktop, and then click Save.

The file downloads to your desktop.



8. Click Close if the Download Complete window appears.

The file icon appears on your desktop and is titled the same as the downloaded BIOS update file.



9. Double-click the file icon on the desktop and follow the instructions on the screen.

Back to Contents Page



Back to Contents Page

Internal Card With Bluetooth®Wireless Technology

Dell™Vostro™1710

Service Manual

Removing the Card

Replacing the Card



If you ordered a card with Bluetooth wireless technology with your computer, the card is already installed.

Removing the Card



1. Follow the procedures in Before Working on Your Computer.



2. Remove the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover.



3. Remove the M2 x 3-mm screw that connects the card to the base of the computer.



4. Lift the card and cable and disconnect the card connector from the card.



5. Remove the card from the card compartment.

Replacing the Card



This procedure assumes that you have completed the removal procedure Removing the Card.



1. Connect the cable to the card.



2. Replace the card in the card compartment.



3. Replace the M2 x 3-mm screw that connects the card to the base of the computer.



4. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover.

Back to Contents Page



CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

card cable connector

card

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

Back to Contents Page

Coin-Cell Battery

Dell™Vostro™1710

Service Manual

Removing the Coin-Cell Battery

Replacing the Coin-Cell Battery

Removing the Coin-Cell Battery



1. Follow the procedures in Before Working on Your Computer.



2. Remove the hard drive (see Removing the Hard Drive).



3. Remove the WLAN card (see Removing a WLAN Card).



4. Remove the fan (see Removing the Fan).



5. Remove the hinge cover (see Removing the Hinge Cover).



6. Remove the keyboard (see Removing the Keyboard).



7. Remove the display assembly (see Removing the Display Assembly).



8. Remove the palm rest (see Removing the Palm Rest).



9. Remove the optical drive (see Removing the Optical Drive).



10. Remove the system board (see Removing the System Board Assembly).



11. Disconnect the coin-cell battery cable connector from the system board.



12. Lift the coin-cell battery from the system board.

Replacing the Coin-Cell Battery



This procedure assumes that you have completed the removal procedure Removing the Coin-Cell Battery.



1. Connect the coin-cell battery cable to the system board.



2. Position the coin-cell battery on the system board.



CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

coin-cell battery

coin-cell battery cable connector

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

3. Replace the system board (see Replacing the System Board Assembly).



4. Replace the optical drive (see Replacing the Optical Drive).



5. Replace the palm rest (see Replacing the Palm Rest).



6. Replace the display assembly (see Replacing the Display Assembly).



7. Replace the keyboard (see Replacing the Keyboard).



8. Replace the hinge cover (see Replacing the Hinge Cover).



9. Replace the fan (see Replacing the Fan).



10. Replace the WLAN card (see Replacing a WLAN Card).



11. Replace the hard drive (see Replacing the Hard Drive).

Back to Contents Page



Back to Contents Page

Processor Module

Dell™Vostro™1710

Service Manual

Removing the Processor Module

Replacing the Processor Module

Removing the Processor Module



1. Follow the instructions in Before Working on Your Computer.



2. Loosen the eight screws that secure the memory cover. (See Removing a Memory Module for an illustration of the memory cover.)



3. Remove the memory cover and set it aside.



4. Remove the fan (see Removing the Fan).



5. Remove the processor thermal-cooling assembly (see Removing the Processor Thermal-Cooling Assembly).



6. To loosen the ZIF socket, use a small, flat-blade screwdriver and rotate the ZIF-socket cam screw counterclockwise until it comes to the cam stop.



7. Lift the processor module from the ZIF socket.

Replacing the Processor Module



CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer.

NOTICE: To avoid damage to the processor, hold the screwdriver so that it is perpendicular to the processor when turning the cam screw.

ZIF socket

processor module

ZIF-socket cam screw



NOTICE: To ensure maximum cooling for the processor, do not touch the heat transfer areas on the processor thermal-cooling assembly. The oils

in your skin can reduce the heat transfer capability of the thermal pads.

NOTICE: When removing the processor module, pull the module straight up. Be careful not to bend the pins on the processor module.

CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer.

NOTICE: Do not touch the processor die. Press and hold the processor down on the substrate on which the die is mounted while turning the cam

screw to prevent intermittent contact between the cam screw and processor.

NOTICE: Ensure that the cam lock is in the fully open position before seating the processor module. Seating the processor module properly in the

ZIF socket does not require force. A processor module that is not properly seated can result in an intermittent connection or permanent damage

This procedure assumes that you have completed the removal procedure Removing the Processor Module.



1. Align the pin-1 corner of the processor module with the pin-1 corner of the ZIF socket, then insert the processor module.

When the processor module is properly seated, all four corners are aligned at the same height. If one or more corners of the module are higher than the

others, the module is not seated properly.



2. Tighten the ZIF socket by turning the cam screw clockwise to secure the processor module to the system board.



3. Replace the processor thermal-cooling assembly (see Replacing the Processor Thermal-Cooling Assembly).



4. Replace the fan (see Replacing the Fan).



5. Replace the memory cover and tighten the eight screws that secure the memory cover.

Back to Contents Page



to the microprocessor and ZIF socket.

NOTE: If you are installing a new processor, you will receive a new thermal-cooling assembly which will include an affixed thermal pad, or you will

receive a new thermal pad along with a tech sheet to illustrate proper installation.

NOTE: The pin-1 corner of the processor module has a triangle that aligns with the triangle on the pin-1 corner of the ZIF socket.

ZIF-socket cam screw

ZIF socket

pin-1 corner



NOTICE: To avoid damage to the processor, hold the screwdriver so that it is perpendicular to the processor when turning the cam screw.

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