Dell Networking 8100 Series Manual de usuario

www.dell.com | support.dell.com

Dell™ Inspiron™ 8100 Systems

Solutions Guide

Hints, Notices, and Cautions

HINT: A HINT indicates important information that helps you make better

use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potentially hazardous situation

which, if not avoided, may result in minor or moderate injury.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the Tell Me How help

file (click the Start button on the Microsoft®Windows®desktop, point to

Programs—> User’s Guides, and click Tell Me How).

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Computer

Corporation is strictly forbidden.

Trademarks used in this text:

Dell

Dell TravelLite

Inspiron

DellWare

TrueMobile

Dimension

OptiPlex

Dell Precision

, and

Latitude

are trademarks of Dell Computer Corporation;

Intel

and

Pentium

are registered trademarks and

Celeron

is a trademark of Intel Corporation;

GeForce2

is a trademark of NVIDIA Corporation;

Microsoft

and

Windows

are registered trademarks

of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities

claiming the marks and names or their products. Dell Computer Corporation disclaims any

proprietary interest in trademarks and trade names other than its own.

This product incorporates copyright protection technology that is protected by method claims of

certain U.S. patents and other intellectual property rights owned by Macrovision Corporation

and other rights owners. Use of this copyright protection technology must be authorized by

Macrovision Corporation, and is intended for home and other limited viewing uses only unless

otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is

prohibited.

June 2001 P/N 0E214 Rev. A00

Contents 3

Contents

Safety and EMC Instructions:

Portable Computers . . . . . . . . . . . . . . . . . . . . . . . . 7

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . 7

EMC Instructions . . . . . . . . . . . . . . . . . . . . . . . . 10

When Using Your Computer . . . . . . . . . . . . . . . . . . . 11

When Removing or Installing Memory Modules . . . . . . . . . 12

Protecting Against Electrostatic Discharge . . . . . . . . . . . 13

1Setting Up

Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . 16

Parallel Printer . . . . . . . . . . . . . . . . . . . . . . . . . 16

USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Turning Off the Computer . . . . . . . . . . . . . . . . . . . . . 18

Windows Millennium Edition (Me) and Windows 2000 . . . . . 18

Using the Media Bay . . . . . . . . . . . . . . . . . . . . . . . . 19

Swapping Devices While the Computer Is Turned Off . . . . . . 20

Swapping Devices While Windows Is Running . . . . . . . . . . 21

Setting Up the Dolby Headphone . . . . . . . . . . . . . . . . . 22

Setting Up the APR to Connect to a Network . . . . . . . . . . . 22

Setting Up the APR for Windows Me . . . . . . . . . . . . . . 22

Setting Up the APR for Windows 2000 . . . . . . . . . . . . . 23

4Contents

2Solving Problems

Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . 26

Accessing Help Files . . . . . . . . . . . . . . . . . . . . . . . . 28

Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Start-Up Error Messages . . . . . . . . . . . . . . . . . . . . . 29

Video and Display Problems . . . . . . . . . . . . . . . . . . . . 30

If the display is blank . . . . . . . . . . . . . . . . . . . . . 30

If the display is difficult to read . . . . . . . . . . . . . . . . 30

Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 31

Integrated Speakers . . . . . . . . . . . . . . . . . . . . . . 31

External Speakers . . . . . . . . . . . . . . . . . . . . . . . 31

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . 32

If you cannot print to a parallel port printer . . . . . . . . . . 32

If you cannot print to a USB printer . . . . . . . . . . . . . . 33

Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . 33

Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 34

Touch Pad Problems . . . . . . . . . . . . . . . . . . . . . . . . 35

External Keyboard Problems . . . . . . . . . . . . . . . . . . . 35

Unexpected Characters . . . . . . . . . . . . . . . . . . . . . . 35

Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 36

If you cannot save a file to a floppy disk . . . . . . . . . . . . 36

If you cannot play a music CD

or install a program from a CD . . . . . . . . . . . . . . . . . 37

If you cannot play a DVD movie . . . . . . . . . . . . . . . . 38

If the CD-RW drive stops writing . . . . . . . . . . . . . . . . 38

If you have a hard drive problem . . . . . . . . . . . . . . . . 38

Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 39

Contents 5

Windows Error Messages . . . . . . . . . . . . . . . . . . . . . . 39

General Program Problems . . . . . . . . . . . . . . . . . . . . . 40

A program crashes . . . . . . . . . . . . . . . . . . . . . . . 40

A program stops responding . . . . . . . . . . . . . . . . . . . 40

A solid blue screen appears . . . . . . . . . . . . . . . . . . . 41

Internet Connection Problems . . . . . . . . . . . . . . . . . . . 41

E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 42

If Your Computer Gets Wet . . . . . . . . . . . . . . . . . . . . . 42

If You Drop or Damage Your Computer . . . . . . . . . . . . . . 43

Resolving Other Technical Problems . . . . . . . . . . . . . . . . 44

Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . . . . 44

Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . 45

Reinstalling Windows Me . . . . . . . . . . . . . . . . . . . . 45

Reinstalling Windows 2000 . . . . . . . . . . . . . . . . . . . 47

3Adding Parts

Replacing the Palm Rests . . . . . . . . . . . . . . . . . . . . . . 50

Using the Advanced Port Replicator . . . . . . . . . . . . . . . . 51

Connecting External Devices to the APR . . . . . . . . . . . . 51

APR Controls and Indicators . . . . . . . . . . . . . . . . . . 53

Docking the Computer . . . . . . . . . . . . . . . . . . . . . . 54

Undocking the Computer . . . . . . . . . . . . . . . . . . . . 55

Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . 56

Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Installing a Mini PCI Card . . . . . . . . . . . . . . . . . . . . . 59

Replacing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . 62

Returning a Hard Drive to Dell . . . . . . . . . . . . . . . . . 64

6Contents

4Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . . 72

System Setup Pages . . . . . . . . . . . . . . . . . . . . . . 72

Viewing the System Setup Pages . . . . . . . . . . . . . . . . 73

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Contact Numbers and Addresses . . . . . . . . . . . . . . . . 73

Returning Items for Warranty Repair or Credit . . . . . . . . . 87

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 87

General EMC Guidelines . . . . . . . . . . . . . . . . . . . . 87

FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . 88

Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . 91

NOM Information (Mexico Only) . . . . . . . . . . . . . . . . 92

Información para NOM (únicamente para México) . . . . . . . 93

Limited Warranties and Return Policy . . . . . . . . . . . . . . 93

One-Year Limited Warranty (U.S. Only) . . . . . . . . . . . . 94

Two-Year Limited Warranty (U.S. Only) . . . . . . . . . . . . 96

Three-Year Limited Warranty (U.S. Only) . . . . . . . . . . . 99

One-Year Limited Warranty (Canada Only) . . . . . . . . . . . 102

Two-Year Limited Warranty (Canada Only) . . . . . . . . . . . 104

Three-Year Limited Warranty (Canada Only) . . . . . . . . . . 107

“Total Satisfaction” Return Policy

(U.S. and Canada Only) . . . . . . . . . . . . . . . . . . . . 111

One-Year End-User Manufacturer Guarantee

(Latin America and the Caribbean Only) . . . . . . . . . . . . 112

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Safety and EMC Instructions: Portable Computers 7

Safety and EMC Instructions:

Portable Computers

The following information defines the meaning of symbols used in the

Safety and Electromagnetic Compatibility (EMC) Instructions.

Safety Instructions

General

•Do not attempt to service the computer yourself. Always follow

installation instructions closely.

•If you use an extension power cable with your AC adapter, ensure that

the total ampere rating of the products plugged in to the extension

power cable does not exceed the ampere rating of the extension cable.

•Do not push objects into air vents or openings of your computer.

Doing so can cause fire or electric shock by shorting out interior

components.

•Place the AC adapter in a ventilated area, such as a desk top or on the

floor, when you use it to run the computer or to charge the battery. Do

not cover the AC adapter with papers or other items that will reduce

cooling; also, do not use the AC adapter inside a carrying case.

Attention Risk of electric shock

Risk of explosion Aircraft

Risk of fire Use of this feature may be prohibited on

aircraft

8Safety and EMC Instructions: Portable Computers

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•Do not allow your portable computer to operate with the base resting

directly on exposed skin, for example, legs, for an extended period of

time. With extended operation, heat can potentially build up in the

base. Allowing sustained contact with the skin could cause discomfort

or, eventually, a burn.

•Do not use your computer in a wet environment, for example, near a

bath tub, sink, or swimming pool or in a wet basement.

•If your computer includes an integrated or optional (PC Card)

modem, disconnect the modem cable if an electrical storm is

approaching to avoid the remote risk of electric shock from lightning

via the telephone line.

•To help avoid the potential hazard of electric shock, do not connect or

disconnect any cables or perform maintenance or reconfiguration of

this product during an electrical storm. Do not use your computer

during an electrical storm unless all cables have been disconnected and

the computer is operating on battery power.

•If your computer includes a modem, the cable used with the modem

should be manufactured with a minimum wire size of 26 American

wire gauge (AWG) and an FCC-compliant RJ-11 modular plug.

•PC Cards may become very warm during normal operation. Use care

when removing PC Cards after their continuous operation.

•Before you clean your computer, remove power. Clean your computer

with a soft cloth dampened with water. Do not use liquid or aerosol

cleaners, which may contain flammable substances.

Power (Safety Instructions, continued)

•Use only the Dell-provided AC adapter approved for use with this

computer. Use of another AC adapter may cause a fire or explosion.

•Before you connect the computer to an electrical outlet, check the AC

adapter voltage rating to ensure that the required voltage and

frequency match the available power source.

•To remove power from the computer, turn it off, remove the battery

pack, and disconnect the AC adapter from the electrical outlet.

Safety and EMC Instructions: Portable Computers 9

•To help prevent electric shock, plug the AC adapter and peripheral

power cables into properly grounded power sources. These power

cables may be equipped with three-prong plugs to provide an earth

grounding connection. Do not use adapter plugs or remove the

grounding prong from the power cable plug. If you use a power

extension cable, use the appropriate type, two-prong or three-prong, to

mate with the AC adapter power cable.

•Be sure that nothing rests on your AC adapter’s power cable and that

the cable is not located where it can be tripped over or stepped on.

•If you are using a multiple-outlet power strip, use caution when

plugging the AC adapter’s power cable into the power strip. Some

power strips may allow you to insert the plug incorrectly. Incorrect

insertion of the power plug could result in permanent damage to your

computer, as well as risk of electric shock and/or fire. Ensure that the

ground prong of the power plug is inserted into the mating ground

contact of the power strip.

Battery (Safety Instructions, continued)

•Use only Dell battery modules that are approved for use with this

computer. Use of other types may increase the risk of fire or explosion.

•Do not carry a battery pack in your pocket, purse, or other container

where metal objects (such as car keys or paper clips) could short-circuit

the battery terminals. The resulting excessive current flow can cause

extremely high temperatures and may result in damage to the battery

pack or cause fire or burns.

•The battery poses a burn hazard if you handle it improperly. Do not

disassemble it. Handle a damaged or leaking battery pack with extreme

care. If the battery is damaged, electrolyte may leak from the cells and

may cause personal injury.

•Keep away from children.

•Do not store or leave your computer or battery pack near a heat source

such as a radiator, fireplace, stove, electric heater, or other heat-

generating appliance. When heated to excessive temperatures, battery

cells could explode or vent, posing a risk of fire.

10 Safety and EMC Instructions: Portable Computers

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•Do not dispose of your computer’s battery in a fire or with normal

household waste. Battery cells may explode. Discard a used battery

according to the manufacturer’s instructions or contact your local

waste disposal agency for disposal instructions. Dispose of a spent or

damaged battery promptly.

Air Travel (Safety Instructions, continued)

•Certain Federal Aviation Administration regulations and/or airline-

specific restrictions may apply to the operation of your Dell™

computer while you are onboard an aircraft. For example, such

regulations/restrictions may prohibit the use of any personal electronic

device (PED) that has the capacity for intentional transmission of

radio frequency or other electromagnetic signals while on an aircraft.

– In order to best comply with all such restrictions, if your Dell

portable computer is equipped with Dell TrueMobile™ or some

other wireless communication device, please disable this device

before you board the aircraft and follow all instructions provided

by airline personnel with regard to such device.

– Additionally, the use of any PED, such as a portable computer,

may be prohibited in aircraft during certain critical phases of

flight, for example, takeoff and landing. Some airlines may further

define the critical flight phase as any time the aircraft is below

3050 m (10,000 ft). Please follow the airline’s specific instructions

as to when the use of a PED is allowed.

EMC Instructions

•Use shielded signal cables to ensure that you maintain the appropriate

EMC classification for the intended environment. For parallel printers,

a cable is available from Dell. If you prefer, you can order a cable from

Dell at its world-wide website at http://www.dell.com.

•Static electricity can harm electronic components inside your

computer. To prevent static damage, discharge static electricity from

your body before you touch any of your computer’s electronic

components, such as a memory module. You can do so by touching an

unpainted metal surface on the computer’s input/output panel.

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