Dell Latitude PP30L Manual de usuario

www.dell.com | support.dell.com

Dell™ Latitude™ E6500

Setup and Quick Reference Guide

This guide provides a features overview, specifications, and quick setup,

software, and troubleshooting information for your computer. For more

information about your operating system, devices, and technologies, see

the Dell Technology Guide at support.dell.com.

Model PP30L

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

If you purchased a Dell™ n Series computer, any references in this document to

Microsoft

Windows

operating systems are not applicable.

Macrovision Product Notice

This product incorporates copyright protection technology that is protected by

method claims of certain U.S. patents and other intellectual property rights

owned by Macrovision Corporation and other rights owners. Use of this

Corporation, and is intended for home and other limited viewing uses only

unless otherwise authorized by Macrovision Corporation. Reverse engineering

or disassembly is prohibited.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly

forbidden.

Trademarks used in this text: Dell, Latitude, Wi-Fi Catcher, Dell MediaDirect, DellConnect, and the

DELL logo are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG,

Inc., and is used by Dell under license; Intel is a registered trademark and Core is a trademark of Intel

Corporation in the U.S. and other countries; Blu-ray Disc is a trademark of the Blu-ray Disc

Association; Microsoft, Windows,Windows Vista, and the Windows Vista start button logo are either

trademarks or registered trademarks of Microsoft Corporation in the United States and/or other

countries

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Model PP30L

April 2008 P/N U084C Rev. A00

Contents 3

Contents

1About Your Computer. . . . . . . . . . . . . . . . . 7

Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7

Back View . . . . . . . . . . . . . . . . . . . . . . . . . 9

Battery Removal . . . . . . . . . . . . . . . . . . . . . 10

Wireless Switch and Dell™ Wi-Fi Catcher™

Network Locator . . . . . . . . . . . . . . . . . . . . . 11

2Setting Up Your Computer . . . . . . . . . . . . 13

Quick Setup . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting to the Internet . . . . . . . . . . . . . . . . 16

Setting Up Your Internet Connection . . . . . . . . 16

Transferring Information to a New Computer . . . . . . 17

Microsoft®Windows®XP Operating System . . . 17

Microsoft Windows Vista®. . . . . . . . . . . . . 21

3Specifications . . . . . . . . . . . . . . . . . . . . . 23

4Troubleshooting . . . . . . . . . . . . . . . . . . . . 33

Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Power Lights . . . . . . . . . . . . . . . . . . . . 33

Beep Codes . . . . . . . . . . . . . . . . . . . . . 34

4Contents

Error Messages . . . . . . . . . . . . . . . . . . . 35

System Messages. . . . . . . . . . . . . . . . . . 40

Troubleshooting Software and Hardware

Problems . . . . . . . . . . . . . . . . . . . . . . 42

Dell Diagnostics. . . . . . . . . . . . . . . . . . . 42

Troubleshooting Tips . . . . . . . . . . . . . . . . . . . 44

Power Problems . . . . . . . . . . . . . . . . . . 44

Memory Problems . . . . . . . . . . . . . . . . . 46

Lockups and Software Problems . . . . . . . . . . 46

Dell Technical Update Service . . . . . . . . . . . 48

Dell Support Utility . . . . . . . . . . . . . . . . . 49

5Reinstalling Software . . . . . . . . . . . . . . 51

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Identifying Drivers . . . . . . . . . . . . . . . . . 51

Reinstalling Drivers and Utilities . . . . . . . . . . 52

Restoring Your Operating System . . . . . . . . . . . . 54

Using Microsoft® Windows® System Restore . . . 54

Using Dell Factory Image Restore . . . . . . . . . 56

Using the Operating System Media. . . . . . . . . 57

6Getting Help . . . . . . . . . . . . . . . . . . . . . . 59

Obtaining Assistance . . . . . . . . . . . . . . . . . . 59

Technical Support and Customer Service . . . . . 60

DellConnect™. . . . . . . . . . . . . . . . . . . . 60

Online Services . . . . . . . . . . . . . . . . . . . 60

AutoTech Service . . . . . . . . . . . . . . . . . . 61

Automated Order-Status Service . . . . . . . . . . 61

Problems With Your Order . . . . . . . . . . . . . . . . 61

Contents 5

Product Information . . . . . . . . . . . . . . . . . . . 62

Returning Items for Warranty Repair or Credit . . . . . 62

Before You Call . . . . . . . . . . . . . . . . . . . . . 62

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 65

7Finding Information . . . . . . . . . . . . . . . . . 67

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

6Contents

About Your Computer 7

About Your Computer

NOTE: For more information about the features of your computer, see the

Dell™ Technology Guide on your computer or at support.dell.com.

Front View

1camera and microphone

(optional)

2display latch

3display 4keyboard status lights

2 31

14 13

8About Your Computer

5keyboard 6volume control buttons

7Dell ControlPoint (DCP) button 8power button

9USB connectors (2) 10 audio (line-out) and

microphone (line-in) connectors

11 smart card slot 12 IEEE 1394a connector

13 wireless switch and

Dell™ Wi-Fi Catcher™ Network

Locator button

14 speaker

15 fingerprint reader (optional) 16 media bay

17 PC Card slot 18 contactless smart-card-reader

19 track stick 20 display latch release

21 track stick buttons/touch pad

buttons

22 touch pad

23 speaker 24 device status lights

25 ambient light sensor

About Your Computer 9

Back View

CAUTION: Do not block, push objects into, or allow dust to accumulate in the

cooling vents. Do not store your Dell computer in a low-airflow environment, such

as a closed briefcase, while it is running. Restricting the airflow can damage the

1SecureDigital (SD) card slot 2ExpressCard slot

3air vents 4video connector

5USB connector 6eSATA/USB connector

7security cable slot 8AC adapter connector

9DisplayPort 10 power light/battery light

11 docking alignment mark 12 battery

13 network connector (RJ-45) 14 modem connector (RJ-11)

14 10 6

1112 7

10 About Your Computer

computer or cause a fire. The computer turns on the fan when the computer gets

hot. Fan noise is normal and does not indicate a problem with the fan or the

computer.

Battery Removal

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions that shipped with your computer.

CAUTION: Before removing or replacing the battery, turn off the computer. Then,

disconnect the AC adapter from the electrical outlet and the computer, disconnect

the modem from the wall connector and computer, and remove any other external

cables from the computer.

CAUTION: Using an incompatible battery may increase the risk of fire or

explosion. Replace the battery only with a compatible battery purchased from

Dell. The battery is designed to work with your Dell™ computer. Do not use a

battery from other computers with your computer.

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