Dataflex Viewlite link Manual de usuario

User manual

Viewlite link

v1.0

User manual

T +31 180 515444

F +31 180 518540

info@dataflex-int.com

www.dataflex-int.com

Table of contents

1. General information 4

1.1 Introduction 4

1.2 General use warnings 4

1.2.1 Safety Instructions 5

1.2.2 Installation and maintenance instructions 6

1.3 Laptop check 6

1.4 Terminology denitions 7

2. Description of ports 8

2.1 Front 8

2.2 Back 8

2.3 Side 8

3.Before use 10

4. Using Link 11

4.1 Selecting the desired mode 11

4.2 Connecting a display device 13

4.3 Connecting to a network 13

4.4 Connecting USB 2.0 peripheral equipment 13

4.5 Connecting USB 3.1 peripheral equipment 14

4.6 Connecting to the power supply 14

4.7 Connecting your device 14

4.8 Connecting security devices 15

4.9 Conguring your display device 15

4.9.1 Windows 15

4.9.2 macOS 16

5. Technical support and guarantee 17

5.1 Troubleshoot 17

5.1.1 Common usage and connection problems 17

5.1.2 Video/audio problems 18

5.2 Specications 19

5.2.1 Dimensions and weight 19

5.2.2 Interface 19

5.2.3 Power 19

5.2.4 Energy consumption 19

5.2.5 System requirements 19

5.2.6 Environment 19

5.2.7 Certication 19

5.3 Guarantee information 20

5.4 Contact 20

1. General information

1.1 Introduction

Easily connect your laptop or tablet to any modern workstation. Charge

your devices, connect to any network and two monitors. Link’s USB-C

technology makes it all possible within seconds, with just one cable.

1.2 General use warnings

• Read the separate Link installation manual carefully and familiarise

yourself with the product before use.

• Avoid the use of Link in extremely hot or cold environments. A safe

temperature is between 5 °C - 35 °C.

• Avoid the use of Link in humid environments. Humidity and condensa-

tion can accumulate in the product and cause damage to the electric

components.

• Only use the power adaptor provided with Link. Excessive or inadequa-

te power can result in unstable performance or failure of the device.

• For optimal compatibility, use the included Dataex USB-C cable.

1.2.1 Safety Instructions

WARNING! The following instructions related to safety should be read

fully and carefully! Failure to follow these safety instructions can lead to

serious personal injury or material damage.

• Make sure other users of the product also have access to this manual

in order to guarantee the safe use of the product.

• If the product is reinstalled after being previously used, the instructi-

ons should always be consulted again.

• You are urgently advised to have the product installed by experienced

technicians.

• If the product is intended for mounting on another product, such as

a monitor, computer or tablet, the installation instructions provided

with that product must also be followed closely.

• If in doubt as to the correct installation method or if there is a con-

tradiction between the installation instructions in this document

and those provided with another product, the product should not be

installed and/or used. In that case, contact the supplier.

• Keep the product and packaging materials out of reach of children!

The product is equipped with small parts, which could be swallowed

and may cause death by suocation.

• It is very important that any of the product’s rotating/moveable parts

can move unimpeded.

• Although the product has been designed and produced with the

utmost care, the risk of body parts such as ngers becoming trapped

can never be fully excluded. Therefore, always install and use the pro-

duct cautiously and carefully.

1.2.2 Installation and maintenance instructions

• These general Installation and Maintenance Instructions are supple-

mentary to the instructions provided with the product, such as instal-

lation instructions, and are not intended as a replacement.

• Under no circumstances make any alternations to the product. If the

product does not meet the needs or requirements for which it was

acquired, it should not be used.

• Before installation, the adequacy (conditions) of the surface on, to or

against which the product will be placed must be checked (thickness,

solidity and stability).

• Select the diameter and depth of any mounting holes so that all plugs

and screws can be secured rmly and without any problems. Before

drilling mounting holes, check there are no electricity, water or other

pipes running behind the mounting surface.

• During use, regularly check if the screw connections of the mounted

product are still securely attached to the surface. These connections

can become loose through frequent movement.

• If the condition of the product is such that the product can no longer

be used safely, for example through wear and tear, the product must

be taken out of use and care must be taken that it can no longer be

operated, even inadvertently or unwittingly by others.

• With moveable/adjustable products, take care that the installed pro-

duct can move unimpeded around its axis.

• Cleaning instructions: do not use corrosive or abrasive substances –

use only a damp cloth.

1.3 Laptop check

Go to the Link product page on our website to read about the Link laptop

check. This easy test lets you check whether your device is 100% suitable

for use with Link.

www.dataex-int.com/en/link

1.4 Terminology denitions

Device: Electronic device, such as a laptop or tablet,

with a USB-C port.

Peripheral equipment: Electronic equipment, such as a keyboard,

mouse or storage medium, that only functions

in combination with your device.

Display device: A monitor or digital projector.

Link: Viewlite USB-C docking station.

Full HD: Display device resolution of 1920 x 1080.

2K: Display device resolution of 2048 × 1080.

4K: Display device resolution of 4096 × 2160.

HighSpeed: Data speed of 480 Mbit/s.

SuperSpeed: Data speed of 5 Gbit/s.

Dual 4K mode: Switch function that sets the resolution of

your display device to a maximum of dual

4096x2160.

SuperSpeed mode: Switch function that sets Link’s data speed to

SuperSpeed mode.

Port: Facility for the connection of cables/devices to

enable the transfer of data, image information

and power.

2. Description of Ports

The following overview provides a list of all ports in Link.

2.1 Front

2.2 Back

2.3 Side

Port Standard Symbol Description Capacity

1 USB Type C 3.1 Gen 1

Connects your device to Link. This port ena-

bles the transfer of data, visual information

and power.

Take note: Dataex recommends using the

included Dataex USB-C cable to connect

your device to Link. This ensures the best

possible use of all the possibilities oered

by Link.

60W

(20V x 3A)

2USB Type A 3.1 Gen 1

Connects your peripheral equipment to

Link. This port enables the transfer of data

and power.

Oers SuperSpeed support.

10W

(5V x 2.1A)

3 USB Type A 2.0

Connects your peripheral equipment to

Link. This port enables the transfer of data

and power.

Oers HighSpeed support.

2,5W

(5V x 0.5A)

4Network con-

nector RJ-45 Connects Link to a network or the Internet

via an Ethernet cable.

5Dual 4K/Super-

Speed switch

Makes it possible to switch between dierent

modes. This switch aects the maximum

screen resolution, screen refresh rate, USB

and Ethernet speed.

See 4.1 Selecting the desired mode for more

information.

Take note: After switching, it is important to

reconnect the device using the USB-C cable.

6HDMI 1.4 Connects a maximum of two display devices

to Link.

7Power DC Connect Link to the power supply using the

adapter and cable provided.

90W

(24V x 3,75A)

8 Safety Kensing-

ton

Facility for connecting a Kensington lock to

protect Link from theft.

Take note: Lock not included.

3 5 6 7

3.Before use

Before using Link, check to make sure your device meets the following

conditions at the time of use:

Your device – Processor: For optimal performance, use Link with a

device equipped with an Intel Kaby lake processor, 7th generation or

newer. See the specications for your device for this information.

Your device – USB-C port: Check whether your device is equipped

with a USB Type C port. Without this port, you cannot use the Link

functionalities.

Your device – BIOS: Make sure your device’s BIOS is running with

the latest updates. See the specications for your device for this

information.

Your device – Operating system: Make sure the operating system is

up-to-date. See the specications for your device for this information.

4. Using Link

Link is highly intuitive. To ensure that you make the most of the pos-

sibilities oered by Link, we recommend reading through this chapter

carefully before rst use.

4.1 Selecting the desired mode

The dual 4K/SuperSpeed switch (see table 2.2) allows Link to oer the

possibility of two dierent modes. You decide whether you want to use

the highest USB and Ethernet speeds or prefer to use the highest screen

resolutions.

Dual 4K mode: If the switch is set to dual 4K , Link supports two

display devices at 4K screen resolution, with a maximum USB speed of

480 Mbit/s.

SuperSpeed mode: If the switch is set to SuperSpeed , Link sup-

ports a maximum of one display devices at 4K screen resolution or two

display devices at 2K screen resolution, with a maximum USB speed of 5

Gbit/s.

See the table below for an overview of all possible resolutions and the

corresponding speeds.

4.2 Connecting a display device

You can connect one or two display devices to Link via the two HDMI

ports (see table 2.2) on the back of Link.

Take note: If your display device does not have an HDMI connection, you

can easily convert your VGA, DVI or display port connection to HDMI.

See section 4.1 Selecting the desired mode for screen resolution options.

4.3 Connecting to a network

You can connect Link to a network or the Internet via the RJ-45 Gigabit

Ethernet port (See table 2.2) on the back of Link.

Take note: Use a CAT5 or newer Ethernet cable with RJ45 connection to

take advantage of all the possibilities oered by Link.

4.4 Connecting USB 2.0 peripheral equipment

You can connect peripheral equipment to Link via the two USB 2.0

ports (see table 2.2) on the back of Link. The USB 2.0 ports support

HighSpeed rates and a power output of 2.5 watts.

Take note: Make sure the peripheral equipment is compatible with the

performance specications of Link.

Number of external

display devices Mode Max. resolu-

tion

Max. refresh

rate

Max. USB

speed

Max. Ether-

net speed

SuperSpeed

1920 x 1200 60 Hz

5 Gbit/s 1 Gbit/s2048 x 1536 60 Hz

4096 x 2160 30 Hz

Dual 4K

1920 x 1200 60 Hz

480 Mbit/s 100 Mbit/s2048 x 1536 60 Hz

4096 x 2160 60 Hz

SuperSpeed

1920 x 1200 60 Hz

5 Gbit/s 1 Gbit/s

2048 x 1536 30 Hz

Dual 4K

1920 x 1200 60 Hz

480 Mbit/s 100 Mbit/s2048 x 1536 60 Hz

4096 x 2160 30 Hz

To check the screen resolution of your display device and adapt it via

your device’s operating system (see: 4.9 Conguring your display

device).

Take note: Check the specications of your display devices and your

device. These specications may not exceed the maximum screen reso-

lution and USB/Ethernet speeds.

Take note: If you have two 4K display devices, set Link to the dual 4K

mode and not the SuperSpeed mode. In SuperSpeed mode, the restric-

tions in your device’s operating system will prevent it from functioning.

This can be remedied by disconnecting the device, switching to dual 4K

mode and reconnecting the device to Link.

4.8 Connecting security devices

It is possible to attach Link to your desk using a Kensington lock (not

included) (see table 2.3). See the lock manual for more information.

4.9 Conguring your display device

You can congure the display device you have connected in your device’s

operating system. This manual contains general instructions for the two

most common operating systems.

4.9.1 Windows

Use Windows to congure the display on one or two display devices

connected to Link.

Right-click on the desktop and select screen resolution.

In this window, select the desired resolutions.

You have three options for conguring your screens:

1) Setting an external display device as the main screen.

2) Setting external display devices as an extension of the main

screen (expand main screens).

3) Setting external display device as a duplicate of the main

screen (duplicate main screens).

Tip: You can also open the screen settings by holding down Windows+P.

4.5 Connecting USB 3.1 peripheral equipment

You can connect peripheral equipment to Link via the two USB 3.1

ports (see table 2.1) on the front of Link. The USB 3.1 ports support

SuperSpeed rates and a power output of 10 watts.

Take note: Make sure the peripheral equipment is compatible with the

performance specications of Link.

4.6 Connecting to the power supply

Use the adapter and cable provided to connect Link to the power supply

(see table 2.2). When connected to the power supply, Link will automa-

tically switch on (to stand-by). You can switch o Link completely by

disconnecting it from the power supply.

4.7 Connecting your device

You can connect your device to Link via the USB-C port (see table 2.1)

on the front of Link. Your device can now take advantage of all the

possibilities oered by Link.

Connecting and disconnecting: The device can be connected to Link or

disconnected from Link, regardless of whether Link and the device are

switched on or o.

Take note: Not all USB-C cables support the USB 3.1 Gen 1 standard. It

is possible that these cables do not support data, visual information

and power transfer. Dataex therefore recommends using the included

Dataex USB-C cable to connect your device to Link. This ensures the

best possible use of all the possibilities oered by Link in combination

with your device.

5. Technical support and guarantee

5.1 Troubleshoot

5.1.1 Common usage and connection problems

Problem Possible cause Solution

The Link ports do not

work.

Link is not connected to the

power supply.

Connect the adapter and cord included to Link

and to a power outlet.

Link is not connected properly to

the device.

Disconnect the USB-C cable from the device and

reconnect it.

A USB port on Link is

switched o.

The USB device connected to the

Port may not be compatible to

the performance specications

of Link.

Do the following to switch on the Port again:

Disconnect the adapter and cable from Link and

reconnect it.

- or -

Disconnect the Link USB device and reconnect it.

Use a device that is compatible with Link or se-

lect a dierent Port, one that is compatible with

the performance specications for your device

(see tables 2.1 and 2.2).

The USB-C input has a

slow connection.

The dual 4K/SuperSpeed switch

is not in the right position.

Check whether the switch on the back of Link

(see: table 2.2) is set to dual 4K or SuperSpeed.

If necessary, switch to SuperSpeed for 5Gbit/s

speed.

(See: 4.1 Selecting the desired mode).

4.9.2 macOS

Use macOS to congure the display on one display device connected to

Link.

In the Apple menu, select the option System preferences and then select

the Screens tab. In this window, select the desired resolution for the

display device. Click on the Arrangement tab and make sure that the

Mirror displays checkbox is not selected if you do not want to duplicate

the screen.

A window will appear on the external display device with the correspon-

ding settings.

5.2 Specications

5.2.1 Dimensions and weight

Width: 315 mm (12,4 inches)

Depth: 110 mm (4,3 inches)

Height: 32 mm (1.3 inches)

Weight: 0.5 kg ( 1.1 lb)

5.2.2 Interface

1x USB 3.1 Gen 1 Type C

2x USB 3.1 Gen 1 Type A

2x USB 2.0 Type A

2x HDMI

1x Gigabit Ethernet

5.2.3 Power

AC input: 100V-240V

DC output: 24V/3,75A, 90W

5.2.4 Energy consumption

Stand-by: 2W

On: max. 90W

5.2.5 System requirements

Windows 10 and newer

Apple macOS Version 10.12 (Sierra)

and newer

5.2.6 Environment

Operating temperature and humi-

dity level:

• 0°C ... +40°C

• 20 ... 80% Relative humidity

without condensation (stan-

dard)

Storage temperature and humidity

level:

• 10... 90% Relative humidity

without condensation

• -15°C ... +50°C

Maximum height:

• In use: 2,000 m

• In storage: 12,000 m (airplane)

5.2.7 Certication

• 2014/35/EU: CE standard for

low-voltage material

• 2014/30/EU: CE standard for

electromagnetic compatibility

USB compliance testing:

• USB Type C

• USB PD (Power delivery)

• USB SuperSpeed HUB

• Displayport Alt Mode for USB

type-C compliance test.

HDMI 1.4 and Ethernet

• HDMI Source PHY Electrical

• Gigabit Ethernet PHY Electrical

(1000Base-T)

5.1.2 Video/audio problems

Problem Possible cause Solution

Fonts and other

characters are dis-

played in large size on

the external display

device.

The screen resolution is not

congured properly.

Set the screen resolution to the same or lower

than the maximum limit (see 4.9 Conguring

your display device).

The letters on the

external display device

are too small.

The settings for the operating

system’s screen resolution are

set to 100% by default.

Change the font size on your device.

Windows: Go to the Conguration screen >

Display settings to change the font size.

macOS: Go to the System preferences > Display

screen to change the font size.

The connected display

device shows a black

screen.

The drivers or BIOS are outdated.

Make sure your drives and BIOS are updated with

software from your device’s manufacturer. (See

3. Before use)

The USB-C cable does not sup-

port the screen. Use the included Dataex USB-C cable (58.083).

Screen software does not recog-

nise the external display device.

Make sure your screen software is up-to-date

and runs on software from your device’s manu-

facturer. (See 3. Before use)

You do not have a Kaby Lake

(generation 7) processor or

higher.

See 1.3 Laptop check.

The external display

device does not display

the desired resolution.

The dual 4K/SuperSpeed switch

is not in the right position.

Check whether the switch on the back of Link

(see table 2.2) is set to dual 4K or SuperSpeed.

(See: 4.1 Selecting the desired mode).

The screen resolution is not

congured properly.

Set the screen resolution to the same or lower

than the maximum limit (see 4.9 Conguring

your display device).

No sound can be heard

via the display device.

Your HDMI cable does not meet

the required standard. Use certied HDMI 1.4 cables.

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