Crow Shepherd Manual de usuario
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Table of Contents
The SHEPHERD™ Architecture........................................................................................................................................ 3
Features and Capabilities ........................................................................................................................................... 3
Overview & Communication Capabilities..................................................................................................................... 5
Installing the SHEPHERD™ ............................................................................................................................................. 9
Web Installer Access................................................................................................................................................ 10
Quick Install Guide .................................................................................................................................................. 11
Voice Device................................................................................................................................................................14
User Types ,Code, Pendants,Tag ............................................................................................................................... 20
User Settings.......................................................................................................................................................... 20
User Options.......................................................................................................................................................... 20
User Type .............................................................................................................................................................. 21
Area Assignment .................................................................................................................................................... 21
Keypad Assignment................................................................................................................................................. 21
Permissions ........................................................................................................................................................... 22
Pendants ............................................................................................................................................................... 22
Access Tag ............................................................................................................................................................. 23
Areas ..................................................................................................................................................................... 24
Area Names ........................................................................................................................................................... 24
Settings ................................................................................................................................................................. 24
Timers and Delays .................................................................................................................................................. 24
Zone Assignment.................................................................................................................................................... 25
User Assignment .................................................................................................................................................... 25
Time Zone Assignment............................................................................................................................................ 26
Signals to Output.................................................................................................................................................... 26
Area account numbers............................................................................................................................................ 26
Beeps to Keypads ................................................................................................................................................... 26
Zones ..................................................................................................................................................................... 27
Zone Status............................................................................................................................................................ 27
Area Assignment .................................................................................................................................................... 28
Working Mode ....................................................................................................................................................... 28
Zones Options........................................................................................................................................................ 30
Camera Assignment ................................................................................................................................................ 30
Zone Key switch ..................................................................................................................................................... 31
Alarm to Output..................................................................................................................................................... 31
Delays and timers................................................................................................................................................... 32
Radio Zones ........................................................................................................................................................... 33
Zone Configuration –features & options examples:.................................................................................................. 33
Re-trigger .............................................................................................................................................................. 36
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Output Type ........................................................................................................................................................... 38
Time Zone Assignment ............................................................................................................................................ 38
Timing.................................................................................................................................................................... 40
Add Output ............................................................................................................................................................ 40
Alarm to Output ..................................................................................................................................................... 41
Chime Alarm Reset By ............................................................................................................................................. 42
Report Channels ..................................................................................................................................................... 43
Channel Type ......................................................................................................................................................... 43
Settings ................................................................................................................................................................. 44
Area account numbers............................................................................................................................................ 45
Reporting Options .................................................................................................................................................. 45
Keypads ......................................................................................................................................................................47
Radio Keypads ........................................................................................................................................................ 47
SH-KP Icon Keypad Overview................................................................................................................................... 47
Settings ................................................................................................................................................................. 48
Area Assignment .................................................................................................................................................... 49
Communication ...........................................................................................................................................................50
Remote Access....................................................................................................................................................... 50
Communication Options ......................................................................................................................................... 50
TCP/IP ................................................................................................................................................................... 51
GSM...................................................................................................................................................................... 52
Wi-Fi ..................................................................................................................................................................... 52
DECT ..................................................................................................................................................................... 53
RF .......................................................................................................................................................................... 54
Miscellaneous......................................................................................................................................................... 56
Chime Control......................................................................................................................................................... 56
User Options........................................................................................................................................................... 56
Miscellaneous .............................................................................................................................................................57
Panel Options ........................................................................................................................................................ 57
Voice device (DECT Device) ...................................................................................................................................... 60
Overview................................................................................................................................................................ 61
Control................................................................................................................................................................... 62
Log ........................................................................................................................................................................ 62
…More ................................................................................................................................................................... 62
Disconnect ............................................................................................................................................................. 63
CrowCloud™ Web Services ...........................................................................................................................................63
Mobile Applications ................................................................................................................................................ 68
Appendix 1: Installer Event log messages .......................................................................................................................69
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The SHEPHERD™ Architecture
Features and Capabilities
Up To 20 Users User Codes, and/or pendants, and/or Tags
Up to 64 2 Way Wireless Zones
Up to 64 Zones in Total, ISM (RF) , Extender ISM (RF)or/and DECT zones
Working modes options (normal, 24H, Chime, Zone is a key switch…)
Remotely zone configuration
Zone supervision
Zone is assigned to Cameras
…and more
Up to 32 Two Way Wireless Outputs Up to 32 in Total, ISM (RF) ,ISM Extender or/and DECT outputs
Up to 4 Partitions (areas) With Area Name customization
Alarm Detection devices
PIR, CRT, EDS3000AM, Magnet Contact, Glass break detector, Smoke
detector, MAG&Shock, AQ, and many more…see CROW web site for more
devices types
Visual verification Up to 16 indoor or outdoor PIRCAM or mix of both detectors in total
Audio verification SH-AVM is an indoor audio verification module, originating emergency
end to end user phone calls
Home Comfort devices
ACP Smart Plug , DB Doorbell devices, SH-AVM
Safety Devices
Smoke ,Flood, Air Quality , Temperature and Humidity detectors
Signaling Devices
Indoor and Outdoor sirens
Communication
GSM/GPRS/3G/LTE
Ethernet
WI-FI
SMS messages and SMS Control Commands
GSM calls for SH-AVM module full duplex calls
USB-C connector For Factory use Only
Up To 8 report channels
TCP/IP channel
Wi-Fi channel
GSM/GPRS /3G/LTE channel
Backup function between communication report channels
SMS
Full Duplex voice calls on panic event or originating calls (with DECT Voice
devices)
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Multi-protocol support to CMS
CROW - (CROW receiver server SW installation required on the CMS side)
SIA DC09 – SIA DCS
SIA-09 (ADM-CID)
SIA Null – event time control
programmable reporting options
Log Events +2000 events
Up To 8 Time Zones
Time zone for Area - Arm/Disarm
Time zone for an output
Time zone for user
Cloud and Mobile Services
Admin Management ,Web installer page, personal page, End User Mobile
App on Android and iOS
Remote Programming Via Web browser interface
Communication Protocol
Freewave2™ Two Way ISM
GFSK with 5 frequencies & LBT
DECT ULE
Frequency Bands (MHz)
868MHz or 916MHz
Operating Range
Up to 600 meters open space
Installer and User Codes 1 Installer code
20 Users
Arming Modes
Total, Stay, Latchkey, Duress, Bypass
ELECTRICAL
Power Input
230VAC 0.4A, 50Hz
Power Supply Type
Internal AC/DC Adaptor 6V/2A
Low Battery Threshold
3.6V (±0.1V) DC
Backup Battery Type Battery Pack 3.7V/2600mAh or 3.7V/4400mAh 3.7V/6000mAh
Time to Charge
Less than 24 hours
Battery Autonomy
1 single battery More than 12 Hours ( w/o DECT active)
Battery Charge Max current
Approx. 500mA
Current Consumption
Average: 120mA (with DECT active 230mA)
PHYSICAL PROPERTIES
Dimensions
233.8 x 165.8 x 31.6 mm
Weight
1.40Kg with battery
Operating Temperature Range
-10° C to 55 °C
Storage Temperature Range
-20 °C to 60 °C
•Security Grade2, Environmental Class II
•Power supply Type A
•ATS category DP3
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Overview & Communication Capabilities
Front View
Led Indications
SYSTEM STATUS
LED INDICATION
System is armed
RED
-
-
System is in Arm process
RED Blink
-
-
Burglary Alarm
RED Blink
Panic Alarm
Led state no change
-
System is disarmed and Ready to Arm
Green
-
-
System is disarmed and NOT Ready to Arm
LED Off
-
-
Main power and Back up Battery are OK
-
Green Blink
-
Battery missing OR Battery in charge mode
-
Green / RED Blink
-
AC fail – system working on back up battery Mode
-
RED Blink
-
System working with main communication method
(Ethernet) - - Green Blink
System working with backup communication method
(WIFI or GSM) - - Green / RED Blink
No communication method
-
-
LED Off
Remote configuration connection
-
-
Green
WPS mode
Green Blink
Green Blink
Green Blink
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Rear View:
MAC address
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ArchitecturePeripherals
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Communication Architecture
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Installing the SHEPHERD™
Note: Be sure that the control panel is mounted near a socket outlet that is easily accessible. The socket outlet for the power
supply of the control panel should have its own fuse circuit
Use Philips screwdriver to unscrew the 2 holding screws located at the bottom of the panel
The screws are handling by a hidden spring. They cannot be totally removed
Remove the front cover of the panel by tilt it outside
Place the unit on the wall
Use the water level indicator to position it straight on the wall
Mark the holding holes on the wall and drill the wall
Mount the unit on the wall with screws
Ethernet – Connect the Ethernet cable to a router or an internet outlet
GSM – Insert micro-SIM card into the SIM card slot
AC – Plug into a power outlet
Connect the backup battery
Insert back the front cover by tilting it inside
Close the 2 holding screws
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