Compaq AlphaServer DS20E Manual de usuario

AlphaServer DS20E

AlphaStation DS20E

Reference Guide

Order Number: ER–K8F6W–UA. B01

This manual is for anyone who manages, operates, or services the

Compaq AlphaServer DS20E or AlphaStation DS20E system. It

covers operation, firmware, initial troubleshooting, and component

installation.

Compaq Computer Corporation

Compaq Confidential –Need to Know Required

Writer: Jill Hackett Stevens/ Bob Young Project: DS20E Reference Guide Comments:

Part Number: ER-K8F6W-UA. B01 File Name: a-frnt.doc Last Saved On: 10/4/99 2:40 PM

Notice

The information in this publication is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS

OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES

RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS

INFORMATION IS PROVIDED “AS IS” AND COMPAQ COMPUTER CORPORATION DISCLAIMS ANY

WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED

WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND

AGAINST INFRINGEMENT.

This publication contains information protected by copyright. No part of this publication may be

photocopied or reproduced in any form without prior written consent from Compaq Computer

Corporation.

The software described in this guide is furnished under a license agreement or nondisclosure

agreement. The software may be used or copied only in accordance with the terms of the

agreement.

Compaq, Deskpro, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, ROMPaq,

QVision, SmartStart, NetFlex, QuickFind, PaqFax, ProSignia, registered United States Patent and

Trademark Office.

Netelligent, Systempro/XL, SoftPaq, QuickBlank, QuickLock are trademarks and/or service marks of

Compaq Computer Corporation.

Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

Pentium is a registered trademark and Xeonis a trademark of Intel Corporation.

Other product names mentioned herein may be trademarks and/or registered trademarks of their

respective companies.

DS20E Reference Guide

Second Revision (September 1999)

Part Number ER-K8F6W-UA. B01

Compaq Confidential –Need to Know Required

Writer: Jill Hackett Stevens/ Bob Young Project: DS20E Reference Guide Comments:

Part Number: ER-K8F6W-UA. B01 File Name: a-frnt.doc Last Saved On: 10/4/99 2:40 PM

Contents

About This Guide

Intended Audience................................................................................................... xiii

Text Conventions..................................................................................................... xiii

Symbols in Text........................................................................................................xiv

Symbols on Equipment.............................................................................................xiv

Rack Stability.............................................................................................................xv

Getting Help...............................................................................................................xv

Compaq Technical Support ................................................................................xv

Compaq Website................................................................................................xvi

Compaq Authorized Reseller.............................................................................xvi

Chapter 1

System Overview

Introduction.............................................................................................................. 1-1

System Introduction................................................................................................. 1-2

System Architecture.......................................................................................... 1-4

System Features................................................................................................ 1-6

System Components ................................................................................................ 1-8

System Features Module........................................................................................ 1-10

SFM Switch Pack ........................................................................................... 1-12

SFM Status LEDs........................................................................................... 1-13

System Fan Configuration.............................................................................. 1-14

N+1 Hot-Swap Power Supply Configuration ................................................. 1-14

Cover Interlock............................................................................................... 1-14

Processor Modules................................................................................................. 1-15

Memory.................................................................................................................. 1-16

Peripheral Component Interconnect (PCI) Backplane........................................... 1-17

Hard Disk Drive Storage........................................................................................ 1-18

Power Supplies ...................................................................................................... 1-19

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2-Way Combination Module..................................................................................1-20

Operator Control Panel ...................................................................................1-21

Rear Panel..............................................................................................................1-24

Storage Device LEDs.............................................................................................1-26

Combination Drive and Removable Bay................................................................1-28

User Interface.........................................................................................................1-29

Console Terminal............................................................................................1-30

System Options ......................................................................................................1-31

Internal Options ..............................................................................................1-31

External Options .............................................................................................1-32

Ordering Options ............................................................................................1-32

Chapter 2

Installing the Pedestal

Introduction..............................................................................................................2-1

Selecting a System Location....................................................................................2-2

Power Requirements ................................................................................................2-3

Shipment Box...........................................................................................................2-4

Installing the System................................................................................................2-5

Locking Your System ..............................................................................................2-7

Chapter 3

Installing the Rackmount Server

Introduction.......................................................................................................3-1

Shipment Box....................................................................................................3-2

Power Requirements.........................................................................................3-3

Marking the Installation Area in the Rack ........................................................3-4

Preparing the Rackmount System for the Compaq Rack..................................3-5

Installing the System.........................................................................................3-7

Installing the Cable Management Bracket........................................................3-9

Connecting the Cables ....................................................................................3-10

Preparing the Rackmount System for the Rack...............................................3-11

Preparing the Rack..........................................................................................3-18

Attaching Slides Brackets...............................................................................3-19

Stabilizing the Rack........................................................................................3-20

Installing the System.......................................................................................3-21

Installing the Interlock System........................................................................3-23

Installing the Cable Management Arm...........................................................3-25

Dressing the Cables.........................................................................................3-26

Attaching the Front Bezel ...............................................................................3-27

Contents v

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Chapter 4

Booting and Installing an Operating System

Setting Boot Options for Tru64 UNIX or OpenVMS.............................................. 4-2

Booting Tru64 UNIX........................................................................................ 4-9

Starting a Tru64 UNIX Installation ................................................................ 4-13

Booting OpenVMS......................................................................................... 4-15

Starting an OpenVMS Installation.................................................................. 4-19

Powering Off the System....................................................................................... 4-20

Booting Linux........................................................................................................ 4-21

Switching Between Operating Systems................................................................. 4-23

Chapter 5

Reconfiguring the System

Introduction.............................................................................................................. 5-1

AlphaBIOS Console Configuration Options............................................................ 5-2

Memory Configuration ............................................................................................ 5-3

Network Configuration............................................................................................ 5-5

ISA Options ............................................................................................................. 5-6

Verifying the System Configuration........................................................................ 5-8

PCI Option Modules................................................................................................ 5-9

Determining the SCSI Storage Device ID ............................................................. 5-10

Updating the Firmware.......................................................................................... 5-11

Updating Firmware Using the CD-ROM Drive.............................................. 5-11

Updating Firmware Using the Network.......................................................... 5-11

Chapter 6

Using the AlphaBIOS

Introduction.............................................................................................................. 6-1

Starting AlphaBIOS................................................................................................. 6-2

Keyboard Conventions and Help............................................................................. 6-4

Running AlphaBIOS from a Serial Terminal........................................................... 6-5

Upgrading AlphaBIOS (Updating Firmware)......................................................... 6-6

Utilities .................................................................................................................. 6-10

Chapter 7

Using the Storage Subsystems

Storage Subsystem Overview .................................................................................. 7-2

Comparing the Two Storage Subsystems ................................................................ 7-4

SCSI Bus Controller ................................................................................................ 7-5

Disk Drive Configuration ........................................................................................ 7-6

Backplane Drive Connectors............................................................................ 7-6

Hot Swap ................................................................................................................. 7-9

Drive Carriers ........................................................................................................ 7-10

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Removing the Drive Carriers..........................................................................7-11

Drive Status LEDs ..........................................................................................7-12

Installing Drive Carriers.........................................................................................7-14

Configuring and Expanding Your Storage System ................................................7-16

Connecting a Single 4-Slot Subsystem ...........................................................7-17

Connecting a Single 6-Slot Subsystem ...........................................................7-18

Multimode SCSI Termination................................................................................7-19

Combination CD-ROM and Floppy Drive............................................................7-19

Removing and Replacing a Combination Drive.............................................7-20

Spare Removable Media Bay.................................................................................7-21

Installing a Drive in the Spare Removable Media Bay...................................7-22

External SCSI Expansion.......................................................................................7-23

Chapter 8

Installing Components

Introduction..............................................................................................................8-1

Preparing to Install or Remove Components............................................................8-2

Before You Begin Removal..............................................................................8-3

To Remove the Side Panel on a Pedestal..........................................................8-3

To Replace the Side Panel on a Pedestal...........................................................8-3

To Remove the Top Cover on a Rackmount.....................................................8-4

To Replace the Top Cover on a Rackmount .....................................................8-5

Removing and Installing Processor Modules...........................................................8-6

Processor Configuration Guidelines..................................................................8-6

Installing a Processor Module...........................................................................8-7

Removing and Installing Memory DIMMs............................................................8-10

To Remove a Memory DIMM........................................................................8-12

To Install a Memory DIMM ...........................................................................8-13

Removing and Installing Option Modules .............................................................8-14

Configuring an Option Module.......................................................................8-14

Network Interface Module..............................................................................8-14

Installing and Removing an Option Module...................................................8-15

Installing Storage Devices......................................................................................8-18

Removable Bay SCSI Device ................................................................................8-18

Removing and Replacing Other Components.................................................8-19

Chapter 9

Troubleshooting

Introduction..............................................................................................................9-1

Troubleshooting Overview.......................................................................................9-2

System Error Beep Codes ........................................................................................9-3

Power Problems .......................................................................................................9-4

Overheating Problems..............................................................................................9-5

Boot Problems..........................................................................................................9-6

PCI Bus Problems....................................................................................................9-8

Contents vii

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Monitor and Terminal Problems.............................................................................. 9-9

Keyboard and Mouse Problems............................................................................. 9-10

Printer Problems .................................................................................................... 9-10

Chapter 10

Managing the System Remotely

RMC Overview...................................................................................................... 10-2

First-Time Setup .................................................................................................... 10-3

Dialing In and Invoking RMC........................................................................ 10-4

Using RMC Locally or with a Modem on COM1.......................................... 10-6

RMC Commands ................................................................................................... 10-7

Using the RMC Switch Pack ............................................................................... 10-14

Uses of the Switch Pack................................................................................ 10-15

Changing a Switch Setting............................................................................ 10-16

Resetting the RMC to Factory Defaults........................................................ 10-17

Troubleshooting Guide ........................................................................................ 10-18

Modem Dialog Details......................................................................................... 10-19

Chapter 11

Using the SRM Console

Invoking the SRM Console.................................................................................... 11-3

Command Summary .............................................................................................. 11-4

Displaying the System Configuration.................................................................... 11-9

Creating a Power-Up Script................................................................................. 11-17

Booting the Operating System............................................................................. 11-19

Configuring the System ....................................................................................... 11-21

Configuring DSSI......................................................................................... 11-21

Configuring the ISA Bus .............................................................................. 11-24

Testing the System............................................................................................... 11-27

Making the System Secure................................................................................... 11-29

Stopping and Starting CPUs ................................................................................ 11-35

Updating Firmware.............................................................................................. 11-37

Forcing a System Crash Dump ............................................................................ 11-39

Using Environment Variables.............................................................................. 11-40

Depositing and Examining Data.......................................................................... 11-43

Reading a File...................................................................................................... 11-47

Initializing the System ......................................................................................... 11-48

Finding Help........................................................................................................ 11-50

Environment Variable Summary ......................................................................... 11-51

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Appendix A

Regulatory Compliance Notices

Federal Communications Commission Notice........................................................A-1

Class A Equipment...........................................................................................A-2

Declaration of Conformity for Products Marked with FCC Logo, United

States Only.......................................................................................................A-3

Modifications...................................................................................................A-4

Cables...............................................................................................................A-4

Canadian Notice (Avis Canadien)...........................................................................A-4

Class A Equipment...........................................................................................A-4

European Union Notice...........................................................................................A-5

Safety Interlocks......................................................................................................A-6

Australian Notice ....................................................................................................A-6

Laser Devices..........................................................................................................A-6

Laser Safety Warnings.....................................................................................A-7

Compliance with CDRH Regulations..............................................................A-7

Compliance with International Regulations.....................................................A-7

Laser Product Label.........................................................................................A-7

Laser Information.............................................................................................A-8

Battery Replacement Notice....................................................................................A-8

Mouse Compliance Statement.................................................................................A-9

Appendix B

Electrostatic Discharge Information

Grounding Methods ................................................................................................ B-2

Appendix C

Power Cord Requirements

General Requirements............................................................................................. C-1

Country-Specific Requirements.............................................................................. C-2

Appendix D

System Specifications

Physical Specifications............................................................................................D-1

Environmental Specifications .................................................................................D-3

Electrical Specifications..........................................................................................D-4

Acoustical Data.......................................................................................................D-6

Index

Contents ix

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List of Figures and Examples

Figure 1–1. Rackmount and Pedestal System........................................................ 1-3

Figure 1–2. System Architecture ............................................................................ 1-4

Figure 1–3. Basic System Board............................................................................ 1-5

Figure 1-4. System Parts......................................................................................... 1-8

Figure 1-5. System Features Module.................................................................... 1-10

Figure 1-6. SFM Switches .................................................................................... 1-12

Figure 1-7. SFM Status LEDs............................................................................... 1-13

Figure 1-8. 4-slot and 6-slot Storage Subsystems................................................. 1-18

Figure 1-9. Power Supplies................................................................................... 1-19

Figure 1-10. Combination Module........................................................................ 1-20

Figure 1-11. Operator Control Panel (OCP)......................................................... 1-21

Figure 1-12. Diagnostic LEDs.............................................................................. 1-23

Figure 1-13. Rear Panel ........................................................................................ 1-24

Figure 1-14. Hard Disk Drive Status LED Location............................................. 1-26

Figure 1-15. Removable Media Bay and Combination Drive............................... 1-28

Figure 1-16. Console Terminal Connections........................................................ 1-30

Figure 2-1. System Dimensions and Service Area.................................................. 2-2

Figure 2-2. Power Supply Requirements................................................................ 2-3

Figure 2-3. Unpacking a System............................................................................. 2-4

Figure 2-4. System Cable Connections................................................................... 2-5

Figure 2-5. System Lock and Key .......................................................................... 2-7

Figure 3-1. Rackmount Server Shipment Box........................................................ 3-2

Figure 3-2. Power Supply Connections .................................................................. 3-3

Figure 3-3. Rackmount Installation Area................................................................ 3-4

Figure 3-4. Preparing the Rackmount System ........................................................ 3-5

Figure 3-5. Installing Chassis Slides (Rittal VR Rack)........................................... 3-6

Figure 3-6. Installing the System............................................................................ 3-7

Figure 3-7. Installing the Cable Management Bracket ........................................... 3-9

Figure 3-8. Cable Loop at the Rear of the System................................................ 3-10

Figure 3-9. M-series Rack Accessories.................................................................. 3-12

Figure 3-10. Attaching Mounting Brackets and Slides......................................... 3-14

Figure 3-11 Attaching Slide Brackets to Slides..................................................... 3-16

Figure 3-12. Attaching Slide Brackets................................................................... 3-18

Figure 3-13. Activating the Stabilizer Foot........................................................... 3-20

Figure 3-14. Installing the System into the M-series Rack................................... 3-21

Figure 3-15. Attaching the System to the Rack .................................................... 3-22

Figure 3-16. Installing the Interlock System.......................................................... 3-23

Figure 3-17. Installing the Cable Management Arm............................................. 3-25

Figure 3-18. Dressing the Cables........................................................................... 3-26

Figure 3-19. Attaching the Front Bezel................................................................. 3-27

Example 4-1 booting UNIX from a Local SCSI Disk. ........................................... 4-9

Example 4-2 RIS Boot.......................................................................................... 4-11

Example 4-3 Text-Based Installation Display ......................................................4-13

Example 4-4 Booting OpenVMS from the Local CD-ROM Drive. ..................... 4-15

Example 4-5 InfoServer Boot............................................................................... 4-17

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Example 4-6. OpenVMS Installation Menu...........................................................4-19

Figure 5-1. System Configuration Display..............................................................5-2

Figure 5-2. Memory Banks .....................................................................................5-3

Figure 5-3. Network Connection.............................................................................5-5

Figure 5-4. ISA Card...............................................................................................5-6

Figure 5-5. ISA and PCI Option Slots.....................................................................5-7

Figure 5-6. PCI Option Card...................................................................................5-9

Figure 6-1. AlphaBIOS Boot Screen.......................................................................6-2

Figure 6-2. AlphaBIOS Setup Screen .....................................................................6-3

Figure 6-3. Second-Level Help Screen ...................................................................6-4

Figure 6-4. Loading Dialogue Box..........................................................................6-6

Figure 6-5. Upgrading SRM Console Dialogue Box ..............................................6-7

Figure 6-6. Upgrading Status Dialogue Box...........................................................6-8

Figure 6-7. Upgrade Complete Dialogue Box........................................................6-9

Figure 6-8. Run Maintenance Program Dialog Box..............................................6-10

Figure 7-1. 4-Slot and 6-Slot Storage Subsystems..................................................7-2

Figure 7-2. SCSI Cable Connections .......................................................................7-5

Figure 7-3. 4-Slot Backplane Drive Connectors .....................................................7-7

Figure 7-4. 6-Slot Backplane Drive Connectors .....................................................7-8

Figure 7-5. 1.0 and 1.6-Inch Drive Carriers..........................................................7-10

Figure 7-6. Removing a Drive from a Carrier.......................................................7-11

Figure 7-7. Drive Status LED Location ................................................................7-12

Figure 7-8. Installing the Drive Carrier.................................................................7-14

Figure 7-9. Removing the Drive Carrier...............................................................7-15

Figure 7-10. Connections for a Single 4-Slot Subsystem......................................7-17

Figure 7-11. Connections for a Single 6-Slot Subsystem......................................7-18

Figure 7-12. Combination Drive LED Locations..................................................7-19

Figure 7-13. Removing the Combination Drive....................................................7-20

Figure 7-14. Spare Removable Media Bay...........................................................7-21

Figure 7-15. Installing a Drive in the Removable Media Bay...............................7-22

Figure 8-1. Removing and Replacing the Side Panel on a Pedestal System...........8-2

Figure 8-2. Attaching the Antistatic Wrist Strap.....................................................8-4

Figure 8-3. Removing/Replacing the Top Cover on a Rackmount.........................8-5

Figure 8-4. Installing the Second Processor............................................................8-8

Figure 8-5. Memory Connector Layout ................................................................8-10

Figure 8-6. Removing a Memory DIMM..............................................................8-12

Figure 8-7. Installing a Memory DIMM...............................................................8-13

Figure 8-8. System Board with Numbered Slots....................................................8-15

Figure 8-9. PCI Module Cable Connection...........................................................8-16

Figure 8-10. Installing or Removing an Option Module.......................................8-17

Figure 8-11 Installing a Tape Drive In to the Removable Media Bay ..................8-19

Figure 8-12. Wide SCSI Dual Connector Cable for Standard Bulkhead

Connector .........................................................................................................8-20

Figure 10-1. RMC Connections ............................................................................10-3

Example 10-2. Sample Remote Dial-In Dialog.....................................................10-4

Example 10-3. Invoking and Leaving RMC Locally............................................10-6

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