Compaq 5461 - Presario - 64 MB RAM Manual de usuario

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Asia Pacific/ Greater China Region

Warranty Information

for Presario products

frontcover.p65 2001/5/18, PM 05:521

Whilst every effort has been made to ensure that the translations are accurate, the English

text of this Limited Warranty Statement shall prevail over any translation, unless required

by law.

frontcover.p65 2001/5/18, PM 05:522

Contents

Limited Warranty Information for Asia Pacific/Greater China Region

Limited Warranty Statement for Presario products in the Asia Pacific/

Greater China Region ......................................................................................... 5

Presario ......................... 12

Presario ...................................... 17

.................... 23

.............................................................. 29

frontcover.p65 2001/5/18, PM 05:523

frontcover.p65 2001/5/18, PM 05:524

Limited Warranty Statement for

Presario products in the Asia

Pacific/Greater China Region

IMPORTANT NOTICE

1. THIS IS THE ONLY WARRANTY STATEMENT THAT IS

RELEVANT TO PURCHASERS IN THE ASIA PACIFIC/GREATER

CHINA REGION and Compaq expressly revokes any other statements as

to warranty which may be enclosed with this product. Please discard these

other statements to avoid confusion.

2. This Limited Warranty applies to Presario products manufactured or

distributed by Compaq Computer Corporation (Compaq) under the Compaq

brand name. A Presario product is defined as a Compaq Presario Personal

Computer, excluding external cathode ray tube monitors or flat panel

display (FPD) monitors (except CRT or FPD monitors which are integrated

in the chassis of the Presario computer).

3. This Limited Warranty entitles you, the original purchaser, to the benefits

listed in the Presario Product Warranty Table from the date of purchase

from a Compaq Authorized Reseller. It also states the restrictions, warranty

period, and type of warranty service that applies to the Presario product you

purchased. Contact your Compaq Authorized Retailer/Reseller or Compaq

if you have any questions about this Limited Warranty.

COMPAQ PRESARIO

PRODUCT WARRANTY TABLE

Model Family Year 1 Year 2 Year 3

Presario Notebook3

Carry-in Labor

Parts

A,B,C2

A,B,C

Presario (Desktop

and Tower)

On-site Labor1A,C

Carry-in Labor B,C2

Parts A,B,C C C

Group A Applies in Australia, Hong Kong, Korea and Singapore

Group B Applies in Bangladesh, Brunei, Cambodia, Indonesia, India,

Laos, Malaysia, Myanmar, Nepal, Pakistan, Philippines, Sri

Lanka, Taiwan, Thailand, Vietnam, New Zealand, Papua New

Guinea and the islands of the South Pacific.

Group C People’s Republic of China (excluding Hong Kong and Macau

SAR)

1. Register with Compaq within three months of purchase to receive on-site

warranty service. Your Presario product must be located within a specified

distance (80-kilometres in Australia and 50-kilometres in other countries

that offer on-site service, excluding off-shore islands) by land transport of a

Compaq Authorized Service Provider.

2. Presario products purchased in the People’s Republic of China (excluding

Hong Kong and Macau SAR) should be registered with Compaq to

receive carry-in warranty service.

3. For Presario Notebook, the International Travelers Warranty program may

be applicable subject to certain restrictions. Please check with the local

Compaq office or refer to the web-site

http://web14.compaq.com/falco/detail.asp?FAQnum=FAQ4714 for details.

4. Compaq’s obligations with respect to Software Products, including

Software Products pre-installed with the Presario product distributed by

Compaq under the Compaq brand name are set forth in the applicable end

user license agreement. Non-Compaq Hardware and Software Products are

provided on an “AS IS” basis and are therefore not covered by this Limited

Warranty. However, non-Compaq manufacturers, suppliers, or publishers

may provide their own warranties.

TERMS OF THE WARRANTY

1. Compaq warrants that the Presario product you have purchased from a

Compaq Authorized Reseller is free from defects in materials or

workmanship under normal use during the warranty period. The warranty

period commences on the date of purchase. Your sales receipt, showing the

date of purchase of the Presario product, is your proof of the date of

purchase. This warranty extends only to you, the original purchaser. It is not

transferable to anyone who subsequently purchases the Presario product

from you. It excludes expendable parts.

2. The Presario Desktop or Tower product is covered by a country-specific

warranty and warranty service is only available in the country where you

purchased the Presario product. If the Presario product is moved out of the

country of purchase, it will not be covered by this warranty. Subject to

certain conditions, a special International Traveler’s Warranty program

applicable to Presario Notebook is available to assist you when you travel to

a country different from the country of purchase. Please contact the local

Compaq office for details of this program

3. During the warranty period, a Compaq Authorized Service Provider or

Compaq will, at no additional charge, replace defective parts with new parts

or serviceable used parts that are equivalent or superior to new parts in

performance. All exchanged parts and products replaced under this

warranty will become the property of Compaq. If, after numerous repeated

efforts, the Compaq Authorized Service Provider and/or Compaq are unable

to restore the Presario product to good working order, Compaq may, at its

option replace the Presario product with another Presario product of

equivalent functionality or configuration.

4. This Limited Warranty does not extend to any Presario product purchased

from an unauthorized reseller. This Limited Warranty does not extend to

any Presario product that has been damaged or rendered defective (a) as a

result of accident, misuse, or abuse; (b) by the use of parts not

manufactured or sold by Compaq; (c) by operation outside the usage or

storage parameters stated in the Presario product’s User’s Guide; (d) by

wear and tear; (e) by modification of the Presario product; or (f) as a result

of repair or service by anyone other than (1) Compaq or a Compaq

Authorized Service Provider; (2) your own installation of a End User

Replaceable Part (EURP) shipped by Compaq to you for self-installation to

overcome a hardware problem. Compaq or any Compaq Authorized Service

Provider shall not be responsible for damage to or loss of programs, data, or

removable storage media.

5. LIMITATIONS OF WARRANTY

FOR AUSTRALIA ONLY.NOTHING IN THIS WARRANTY

STATEMENT EXCLUDES, RESTRICTS OR MODIFIES ANY

CONDITION, WARRANTY, RIGHT OR REMEDY WHICH PURSUANT

TO AUSTRALIAN LEGISLATION (COMMONWEALTH OR STATE)

INCLUDING THE TRADE PRACTICES ACT 1974 (AUSTRALIA)

APPLIES TO THIS LIMITED WARRANTY AND WHICH MAY NOT

BE SO EXCLUDED, RESTRICTED OR MODIFIED.FOR

WARRANTIES WHICH CANNOT BE EXCLUDED, COMPAQ LIMITS

THE REMEDIES AVAILABLE TO THOSED SPECIFIED IN THE

RELEVANT LEGISLATION.

FOR NEW ZEALAND ONLY. NOTHING IN THIS WARRANTY

STATEMENT EXCLUDES, RESTRICTS OR MODIFIES ANY

CONDITION, WARRANTY, RIGHT OR REMEDY WHICH PURSUANT

TO NEW ZEALAND LEGISLATION INCLUDING THE FAIR

TRADING ACT 1986 OR THE CONSUMER GUARANTEES ACT 1993

APPLIES TO THIS WARRANTY STATEMENT AND MAY NOT BE SO

EXCLUDED, RESTRICTED OR MODIFIED.NOTHING IN THIS

WARRANTY STATEMENT IS INTENDED TO HAVE THE EFFECT OF

CONTRACTING OUT OF THE PROVISIONS OF THE CONSUMER

GUARANTEES ACT 1993, EXCEPT TO THE EXTENT PERMITTED

BY THAT ACT AND THESE TERMS ARE TO BE MODIFIED TO THE

EXTENT NECESSARY TO GIVE EFFECT TO THAT INTENTION.

EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY HEREIN,

COMPAQ: (A) EXCLUDES ALL TERMS AND CONDITIONS,

WARRANTIES, UNDERTAKINGS, INDUCEMENTS OR

REPRESENTATIONS WHETHER EXPRESS, IMPLIED, STATUTORY

OR OTHERWISE RELATING IN ANY WAY TO THE COMPAQ

HARDWARE PRODUCT; AND (B) IS NOT UNDER LIABILITY TO

THE CUSTOMER IN RESPECT OF ANY LOSS, DAMAGE, INJURY,

CLAIMS, DEMANDS, COSTS OR EXPENSES HOWEVER CAUSED,

WHICH MAY BE SUFFERED OR INCURRED OR WHICH MAY

ARISE IN RESPECT OF THE SUPPLY, PERFORMANCE OR USE OF

THE COMPAQ HARDWARE PRODUCT OR THE NEGLIGENCE BY

COMPAQ OR ANY FAILURE OR OMISSION ON THE PART OF

COMPAQ TO COMPLY WITH ANY OF THESE TERMS AND

CONDITIONS, INCLUDING ANY LOST PROFITS, LOST SAVINGS,

OR INCIDENTAL OR CONSEQUENTIAL DAMAGES

6. Limitations of Remedy

Compaq is not liable for any claim made by a third party or made by you

for a third party.The limitations of warranties and remedies stated in this

warranty applies whether damages are sought, or a claim made, under this

warranty or as a tort claim (including negligence and strict product liability),

a contract claim, or any other claim. This limitation cannot be waived or

amended by any person. These limitations will be effective even if Compaq

or an authorized representative of Compaq has been advised by you of the

possibility of any such damages. These limitations, however, will not apply

to claims for personal injury.

HOW DO I GET SERVICE AND

SUPPORT FOR MY PRESARIO

PRODUCT?

Contact the Compaq Support Center and a Compaq person will diagnose

your problem and arrange the most convenient means for you to receive

the service you need.

For Asia Pacific countries, refer to the web-site

http://ap.compaq.com.sg/support for support contact information.

For Taiwan, Hong Kong SAR and People's Republic of China, call the

Compaq Hotline in your country.

Hong Kong Hotline: (852) 9011 6633

Toll-free People’s Republic of China Hotline: (800) 810 6888

Toll-free Taiwan Hotline: (0800) 099 889

Or refer to:

http://www.compaq.com.hk/service/ for Hong Kong

http://www.compaq.com.cn/service/ for People’s Republic of China

http://www.compaq.com.tw/services/ for Taiwan

What is my Presario product warranty?

Your Compaq Presario product is covered by a Compaq Limited Warranty. A

Compaq Presario product is defined as a Compaq Presario Personal Computer

and certain Compaq Options. You are entitled to product service if hardware

repair is required within the warranty period. Consult the Compaq Presario

product Warranty Table above for the warranty duration and applicable service

for your Presario product.

The warranty service is subject to the terms and conditions of the Compaq

Limited Warranty for the Asia Pacific/Greater China Region provided with your

Presario product.

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