Compaq Presario 3200 Series Manual de usuario

Smart Array 3200 Controller
Reference Guide
Second Edition (January 1999)
Part Number 340862-002
Compaq Computer Corporation

Notice
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
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1998 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
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Compaq Smart Array 3200 Controller Reference Guide
Second Edition January 1999)
Part Number 340862-002

iii
Compaq Smart Array 3200 Controller Reference Guide
Writer: Rickard Project: Compaq Smart Array 3200 Controller Reference Guide Comments: 340862-002
File Name: A-FRNT.DOC Last Saved On: 12/7/98 1:56 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Contents
About This Guide
Text Conventions........................................................................................................................xi
Symbols in Text.........................................................................................................................xii
Symbols on Equipment..............................................................................................................xii
Getting Help.............................................................................................................................xiii
Compaq Website ...............................................................................................................xiii
Telephone Numbers...........................................................................................................xiii
Chapter 1
Features
Overview of Features................................................................................................................1-1
New Features.....................................................................................................................1-1
Other Features...................................................................................................................1-2
About the Smart Array 3200 Controller ...................................................................................1-3
Using the Array Accelerator.....................................................................................................1-4
Wide-Ultra2 SCSI Technology.................................................................................................1-5
Wide-Ultra2 SCSI Benefits...............................................................................................1-5
Wide-Ultra2 SCSI Compatibility ......................................................................................1-5
The Array Configuration Utility...............................................................................................1-6
Working with Drive Arrays...............................................................................................1-6
Using Fault Tolerance .......................................................................................................1-7
Expanding or Extending Capacity.....................................................................................1-7
Drive Movement.......................................................................................................................1-8
SCSI Device Support................................................................................................................1-8
Operating System Drivers.........................................................................................................1-8
Chapter 2
Guidelines for Making Changes to Current Installation
Multiple Smart Array 3200 Controller Installations.................................................................2-1
Determining the Maximum Storage .........................................................................................2-3
Expanding or Extending the Capacity of an Array...................................................................2-4
Changing the Fault Tolerance (RAID Level) of an Array........................................................2-5
Changing the Stripe Size of an Array.......................................................................................2-5
Moving Drives..........................................................................................................................2-6
Moving Arrays..........................................................................................................................2-7
Restoring an Array to Its Original Controller.........................................................................2-10

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Chapter 3
Updating the Firmware
ROMPaq Diskettes...................................................................................................................3-1
Materials Needed...............................................................................................................3-2
Creating Diskettes .............................................................................................................3-2
Running Systems ROMPaq......................................................................................................3-3
Running Options ROMPaq.......................................................................................................3-5
Chapter 4
Running the System Configuration Utility
System Configuration Utility....................................................................................................4-1
System Configuration Diskettes........................................................................................4-2
Running the System Configuration Utility................................................................................4-3
Configuring the Controller........................................................................................................4-4
Controller Order................................................................................................................4-4
Online Recovery Server Status..........................................................................................4-5
Configuration Steps...........................................................................................................4-6
Chapter 5
Running the Array Configuration Utility
Write Caching...........................................................................................................................5-1
Before You Begin.....................................................................................................................5-3
Starting the Array Configuration Utility...................................................................................5-3
Accessing Online...............................................................................................................5-3
SmartStart and Support Software CD................................................................................5-4
Configuration Wizards..............................................................................................................5-4
Getting Help.............................................................................................................................5-4
Configuration Procedures.........................................................................................................5-5
Create a New Array...........................................................................................................5-5
Capacity Expansion.........................................................................................................5-12
Capacity Extension..........................................................................................................5-15
Online Migration.............................................................................................................5-17
Array Configuration Utility Screens.......................................................................................5-19
Compaq Array Configuration Utility Screen...................................................................5-19
Controller Settings Screen...............................................................................................5-24
Create Drive Array Screen ..............................................................................................5-25
Create Logical Drive Screen ...........................................................................................5-26
Error and Warning Messages..................................................................................................5-29

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File Name: A-FRNT.DOC Last Saved On: 12/7/98 1:56 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Running the Array Configuration Utility
continued
NetWare Online Array Configuration Utility (CPQONLIN)..................................................5-30
Auto-Configuration.........................................................................................................5-30
Custom Configuration.....................................................................................................5-31
Handling Disk Drive Failures..........................................................................................5-35
Optimizing Array Controller Performance......................................................................5-36
Using the Compaq Drive Array Optimization Utility (CPQDAOPT).............................5-36
Chapter 6
Installing the Operating System Drivers
Novell NetWare 3.2, 4.2, and 5.0 .............................................................................................6-2
Installation Requirements..................................................................................................6-2
Materials Needed...............................................................................................................6-2
Creating Novell SSD Diskettes .........................................................................................6-3
Additional Information......................................................................................................6-4
Updating the Compaq Insight Manager Agents................................................................6-6
Software Drive Mirroring with NetWare ..........................................................................6-6
Handling Disk Drive Failures............................................................................................6-7
Microsoft Windows NT 3.51 and 4.0 .....................................................................................6-15
Materials Needed.............................................................................................................6-15
Creating the Windows NT SSD Diskettes.......................................................................6-16
Additional Information....................................................................................................6-17
Installation Procedures ....................................................................................................6-18
Updating the Compaq Insight Manager Agents...............................................................6-25
SCO OpenServer 5.................................................................................................................6-25
Getting the Driver and Installation Information ..............................................................6-26
Materials Needed.............................................................................................................6-26
Creating the EFS Diskettes..............................................................................................6-26
Accessing the Information...............................................................................................6-27
Updating the Compaq Insight Manager Agents..............................................................6-28
SCO UnixWare 2.x and 7.x....................................................................................................6-28
Getting the Driver and Installation Information ..............................................................6-28
Materials Needed.............................................................................................................6-29
Creating the EFS Diskettes..............................................................................................6-29
Accessing the Information...............................................................................................6-29
Updating the Compaq Insight Manager Agents...............................................................6-30

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File Name: A-FRNT.DOC Last Saved On: 12/7/98 1:56 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Installing the Operating System Drivers
continued
IBM OS/2 WARP Server Family ...........................................................................................6-30
Materials Needed.............................................................................................................6-30
Creating SSD Diskettes...................................................................................................6-31
Additional Information....................................................................................................6-32
Installing the Driver.........................................................................................................6-33
Controller Ordering.........................................................................................................6-34
Partitioning......................................................................................................................6-35
Booting OS/2 from a Smart Array 3200 Controller.........................................................6-36
Command Line Switches.................................................................................................6-37
Updating the Compaq Insight Manager Agents...............................................................6-40
Banyan VINES 6.x, 7.x, and 8.x.............................................................................................6-40
Materials Needed.............................................................................................................6-40
Creating the Peripheral Adapter Support Software Diskettes..........................................6-41
Additional Information....................................................................................................6-41
Installing the Driver.........................................................................................................6-41
Appendix A
Regulatory Compliance Notices
Federal Communications Commission Notice.........................................................................A-1
Class A Equipment...........................................................................................................A-1
Class B Equipment...........................................................................................................A-2
Modifications....................................................................................................................A-3
Cables...............................................................................................................................A-3
Canadian Notice (Avis Canadien) ...........................................................................................A-3
Class A Equipment...........................................................................................................A-3
Class B Equipment...........................................................................................................A-4
Mouse Compliance Statement.................................................................................................A-4
European Union Notice...........................................................................................................A-4
Japanese Notice.......................................................................................................................A-5
Taiwanese Notice ....................................................................................................................A-5
Laser Devices ..........................................................................................................................A-5
Laser Safety Warnings .....................................................................................................A-6
Compliance with CDRH Regulations...............................................................................A-6
Compliance with International Regulations......................................................................A-6
Laser Product Label..........................................................................................................A-6
Laser Information.............................................................................................................A-7
Battery Replacement Notice....................................................................................................A-8

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Compaq Smart Array 3200 Controller Reference Guide
Writer: Rickard Project: Compaq Smart Array 3200 Controller Reference Guide Comments: 340862-002
File Name: A-FRNT.DOC Last Saved On: 12/7/98 1:56 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Appendix B
Electrostatic Discharge
Preventing Electrostatic Damage.............................................................................................B-1
Grounding Methods.................................................................................................................B-2
Appendix C
Specifications
Wide SCSI Connector Pin Assignments..................................................................................C-2
Appendix D
Things You Should Know
Smart Array 3200 Controller Option Kit Contents..................................................................D-2
SCSI Termination....................................................................................................................D-3
SCSI IDs..................................................................................................................................D-3
SCSI Cabling...........................................................................................................................D-4
SCSI Cable Connectors...........................................................................................................D-5
Migrating to/from Other Controllers .......................................................................................D-6
Appendix E
Understanding Drive Arrays
What is a Drive Array?............................................................................................................ E-1
Drive Arrays..................................................................................................................... E-3
Logical Drives.................................................................................................................. E-4
Drive Array Benefits ............................................................................................................... E-5
Data Protection................................................................................................................. E-5
Performance Enhancement.................................................................................................... E-11
Distributing Data and Data Striping............................................................................... E-11
User Selectable Stripe-Size ............................................................................................ E-13
Array Accelerator........................................................................................................... E-14
Concurrent I/O Request Servicing.................................................................................. E-17
Optimized Request Management.................................................................................... E-17
Bus Master Data Transfers............................................................................................. E-18
Adding Storage Capacity....................................................................................................... E-18
Online Capacity Expansion or Extension....................................................................... E-21
Disk Drive Upgrades...................................................................................................... E-21

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COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Understanding Drive Arrays
continued
Other Fault-Management Features ........................................................................................ E-22
Auto-Reliability Monitoring........................................................................................... E-23
Dynamic-Sector Repairing............................................................................................. E-23
Drive-Parameter Tracking.............................................................................................. E-23
Drive-Failure Alert Features........................................................................................... E-23
Interim Data Recovery ................................................................................................... E-24
Automatic Data Recovery .............................................................................................. E-24
Hot Pluggable Drives ..................................................................................................... E-25
Controller Duplexing...................................................................................................... E-27
Software-Based Drive Mirroring.................................................................................... E-28
Appendix F
Replacing the Array Accelerator
Removing the Array Accelerator..............................................................................................F-2
Installing the Array Accelerator ...............................................................................................F-3
Appendix G
Upgrading from the SMART-2 and SMART SCSI Array Controllers
Appendix H
Recovering from Drive Failure
Recognizing a Drive Failure....................................................................................................H-1
Fault Tolerance and Drive Failure...........................................................................................H-2
A Non-Fault-Tolerant (RAID 0) Logical Drive................................................................H-2
A RAID 1 (Mirroring) Logical Drive...............................................................................H-2
Spare Drives.....................................................................................................................H-3
Replacing a Failed Drive.........................................................................................................H-3
Automatic Data Recovery ................................................................................................H-4
Automatic Data Recovery Failure....................................................................................H-5
Compromised Fault Tolerance.................................................................................................H-6

ix
Compaq Smart Array 3200 Controller Reference Guide
Writer: Rickard Project: Compaq Smart Array 3200 Controller Reference Guide Comments: 340862-002
File Name: A-FRNT.DOC Last Saved On: 12/7/98 1:56 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Appendix I
POST Error Messages
Appendix J
Questions and Answers
Index

xi
Compaq Smart Array 3200 Controller Reference Guide
Writer: Rickard Project: Compaq Smart Array 3200 Controller Reference Guide Comments: 340862-002
File Name: A-FRNT.DOC Last Saved On: 12/7/98 1:56 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
About This Guide
This guide is designed to be used as a reference for operation, troubleshooting,
and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between two
keys indicates that they should be pressed simultaneously.
USER INPUT User input appears in a different typeface.
FILENAMES File names appear in uppercase italics.
Menu Options,
Command Names,
Dialog Box Names
These appear in initial capital letters.
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
These always appear in uppercase.
Type When you are instructed to type information, type the
information without pressing the Enter key.
Enter When you are instructed to enter information, type the
information and then press the Enter key.
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