Commend OD5 TD CM Manual de usuario

Version: 1.0.2 ENG

Date: 26-08-2022

Conﬁgure the Commend SIP Intercom Terminal

for the CyberGate service

TechNote:

Commend and

CyberGate

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Conﬁgure the Commend SIP Intercom Terminal for the CyberGate serviceCyberTwice

CyberGate

Microsoft Teams is the hub for team collaboration in Microsoft Ofﬁce 365 that integrates people,

content, conversations and tools your team needs. Via the CyberGate application that runs in

Microsoft Azure you can now connect a Commend SIP Intercom Terminal to your Microsoft Teams

environment. Microsoft Teams users can answer incoming intercom calls – with 2-way audio and

2-way live video – on the Teams desktop client, Teams desk phone or Teams Smartphone app and

open the door for visitors.

! Note: For instructions on how to purchase and conﬁgure the CyberGate service, see our Tech

Note: ‘Connect a SIP Intercom to MS Teams using the CyberGate service’. !

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Conﬁgure the Commend SIP Intercom Terminal for the CyberGate serviceCyberTwice

Commend SIP Intercom Terminal

For this document we used the OD5 TDCM Outdoor Station (from now on named ‘Commend’).

Other Commend SIP Intercom Terminals (OD10, ID5) will also be able to connect to the CyberGate

service (from now on named ‘CyberGate’).

Secure communication with CyberGate.

The Commend SIP Intercoms are certiﬁed for secure communication with CyberGate.

Start by conﬁguring the Commend using the following steps via TCP ﬁrst. If the connection and

testcalls are successful, modify the conﬁguration to use secure communication.

For instructions on how to use secure communication see page 10 of this document.

Follow the next steps to conﬁgure the Commend to connect it to CyberGate.

Connect the Commend

Connect the Commend to the network, power it on and open a webbrowser to its IP-address.

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Conﬁgure the Commend SIP Intercom Terminal for the CyberGate serviceCyberTwice

When signed-in successfully, navigate to the menu SIP-SIP.

Provide the following information:

SIP Servers

Registration enabled Yes

Preferred IP Version IPv4

SIP server IP Address /

Hostname

cybergate.cybertwice.com

Transport Portocol TCP

RTP Mode RTP only

User ID Use the Username provided by the CyberGate service

Authentication ID Use the Username provided by the CyberGate service

Password Use the Password provided by the CyberGate service

Click the blue ‘Save’ button when done.

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Conﬁgure the Commend SIP Intercom Terminal for the CyberGate serviceCyberTwice

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Conﬁgure the Commend SIP Intercom Terminal for the CyberGate serviceCyberTwice

Navigate to the menu SIP-Call Settings.

Provide / change the following information:

In Call

Call Timeout enabled Yes

Call Timeout [m] 10

Audio enabled Yes

Video enabled Outgoing (disable Incoming)

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Conﬁgure the Commend SIP Intercom Terminal for the CyberGate serviceCyberTwice

Navigate to the menu Contacts-Contacts.

Click the ‘+’ symbol to add a contact.

Provide the following information:

First name First name

Last name Last name

Destination *Teams user name followed by the domain ‘cybergate.cybertwice.com’

<name.name>@cybergate.cybertwice.com

*For example, the user ‘John Doe, with the Teams name:

john.doe@mycompany.com

will translate to this destination address:

[email protected]twice.com

Click the ‘Save’ button when done.

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Conﬁgure the Commend SIP Intercom Terminal for the CyberGate serviceCyberTwice

Navigate to the menu Device-Device.

Change the layout to your preference, in this example it’s changed to ‘Door’.

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Conﬁgure the Commend SIP Intercom Terminal for the CyberGate serviceCyberTwice

Provide the following information:

Buttons - New button

Text Descriptive name for the person to call (eg. reception / sales / person name)

Action or Action

Sequence

Select the just created contact to call when the button is pressed

Click the blue ‘Save’ button when done.

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Conﬁgure the Commend SIP Intercom Terminal for the CyberGate serviceCyberTwice

Conﬁguration is now done. Press the button on the Commend to initiate a call to the conﬁgured

Teams User.

If conﬁgured correctly, the Teams client will notify you of an incoming call. Answer it by clicking the

camera symbol.

The call will be established and video will be displayed within ±3 seconds.

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