4
Using an auto attendant
Your system administrator may have set up an auto attendant for you to use to join
conferences. An auto attendant menu presents you with a series of options from
which you can choose a conference to join.
Calling an auto attendant
From your video endpoint, dial the telephone number, IP address, or host name as
provided by your system administrator.
After you have successfully connected to the MCU, the auto attendant menu displays
on your video screen, and you hear the audio instructions.
Using the auto attendant menu
To navigate through the options:
1 Enable FECC or DTMF tones on your endpoint.
2 Use the navigation keys to toggle through menu options:
for FECC, use the up, down, left, and right keys
for DTMF tones, use the number keys 2, 8, 4, and 6 for up, down, left and
right respectively
3 Press right to select a menu option.
Creating a new conference
The option: Create new conference may be available to enable you to start a new
conference that takes place immediately, known as an “ad hoc” conference. To create
a new conference, select that option (note that if you are using DTMF tones, to
select the option, press *). You will need to add a conference ID and optional PIN (to
restrict access to the conference). If you do not want to enter a PIN, press the
pound/hash key (#) at the enter PIN voice prompt.
When you have created the conference, other participants can join (refer to Calling
in to conferences on page 3).
Note that you can use either Far-End Camera Control (FECC) or Dual
Tone Multi Frequency (DTMF) tones to navigate the auto attendant
menus.
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