Clover Flex Manual de usuario

SecureTablePay

Clover Flex User Guide 1.0

Copyright © 2019 SecureTablePay. Page i

Contents

LOGGING IN: .............................................................................................................................. 1

THE BASICS: .............................................................................................................................. 3

SPLITTING A CHECK : ............................................................................................................. 13

REFUND : ................................................................................................................................. 17

SecureTablePay™ is a trademark of POSERA Limited.

© Copyright 2019

POSERA Limited

All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means,

electronic, mechanical or otherwise, without the prior written permission of POSERA Limited.

SecureTablePay Clover Flex User Guide v1.0

Copyright © 2019 SecureTablePay. Page 1

Logging in

1.1

Enter your Clover Flex Password

SecureTablePay Clover Flex User Guide v1.0

Copyright © 2019 SecureTablePay. Page 2

1.2

Find the SecureTablePay App on the Clover Flex

home screen. Open the app.

SecureTablePay Clover Flex User Guide v1.0

Copyright © 2019 SecureTablePay. Page 3

The Basics

2.1

On the main STP app screen, press

enter to move forward.

SecureTablePay Clover Flex User Guide v1.0

Copyright © 2019 SecureTablePay. Page 4

2.2

Enter your server number. Your

server number will be the same

number you use in your point of sale.

SecureTablePay Clover Flex User Guide v1.0

Copyright © 2019 SecureTablePay. Page 5

2.3

Enter the specific table number you wish to pull open.

Alternatively, just press okay to fetch a list of all your open tables and checks.

Touch the table you wish to close.

Note: The fetch table feature does not work with Maitre’D, you must enter a

specific table #.

SecureTablePay Clover Flex User Guide v1.0

Copyright © 2019 SecureTablePay. Page 6

2.3b

If your table has more than one check

on it, you will be asked to choose

which check to close out.

If you want to close out the entire

table, please combine the tickets in

your point of sale system and start

this process over again.

SecureTablePay Clover Flex User Guide v1.0

Copyright © 2019 SecureTablePay. Page 7

2.4

You are now on the split calculator

screen. Verify the check #, table # and

total.

You can split the check by dollar

amount of equally from this screen. To

learn how to do this please refer to

section 3

Touch pay now to proceed.

SecureTablePay Clover Flex User Guide v1.0

Copyright © 2019 SecureTablePay. Page 8

2.5

You are now at the tip calculator.

At this point you will need to hand

the device over to the guest and

have them enter the tip.

The Guest can:

Use the preset tip calculator

Choose no tip

Touch “other” to type in a specific

percentage or dollar amount

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