Clear MODEM with Wi-Fi Manual de usuario

CLEAR MODEM

with Wi-Fi

USER GUIDE

GET TO KNOW YOUR CLEAR MODEM WITH WI-FI 3

WHAT’S IN THE BOX? 3

INFORMATIVE LED INDICATORS 3

USE WITH CARE 3

SET UP THE MODEM 4

PLACE THE MODEM ON A FLAT, STABLE SURFACE 4

PLUG IN THE POWER CORD 4

CONNECT TO CLEAR 4G 5

CONNECT TO THE WI-FI NETWORK 6

ALTERNATIVE TO WI-FI 6

CHANGE YOUR WI-FI NETWORK NAME AND PASSWORD 7

CONNECT TO THE INTERNET 8

MANAGE YOUR MODEM 9

MODEM HOME PAGE OVERVIEW 9

MODEM HOME PAGE / HOME TAB 10

MODEM HOME PAGE / DEVICE STATUS TAB 11

MODEM HOME PAGE / DEVICE STATUS TAB (CONTINUED) 12

MODEM HOME PAGE / BASIC / PASSWORD TAB 13

MODEM HOME PAGE / BASIC / TIME ZONE TAB 14

MODEM HOME PAGE / BASIC / DEVICE NAME TAB 15

MODEM HOME PAGE / BASIC / WI-FI TAB 16

MODEM HOME PAGE / BASIC / RESET FACTORY SETTINGS TAB 17

MODEM HOME PAGE / BASIC / LANGUAGE TAB 18

MODEM HOME PAGE / ADVANCED / FIREWALL TAB 19

MODEM HOME PAGE / ADVANCED / INTERNET PROTOCOL TAB 20

MODEM HOME PAGE / ADVANCED / DYNAMIC DNS TAB 21

MODEM HOME PAGE / ADVANCED / PORT FORWARDING / BASIC TAB 22

MODEM HOME PAGE / ADVANCED / PORT FORWARDING / FORWARDING TAB 23

MODEM HOME PAGE / ADVANCED / LOCAL ADDRESS / DHCP SERVER TAB 24

MODEM HOME PAGE / ADVANCED / LOCAL ADDRESS / LEASE STATUS TAB 25

MODEM HOME PAGE / ADVANCED / LOCAL ADDRESS / LEASE RESERVATION TAB 26

MODEM HOME PAGE / ADVANCED / CHECK UPDATES TAB 27

QUICK TIPS 28

UNDERSTANDING THE LED LIGHTS 28

TO MAXIMIZE SIGNAL STRENGTH 28

UNABLE TO BROWSE THE INTERNET? 28

ENSURE YOUR DEVICES RECOGNIZE YOUR MODEM 29

MAXIMIZE SECURITY OF THE MODEM 29

RESETTING YOUR USERNAME AND PASSWORD 29

IMPORTANT MESSAGE FROM CLEAR 29

IMPORTANT INFORMATION 30

TECHNICAL SPECIFICATIONS 30

FAQS AND LIVE CHAT SUPPORT 31

TELEPHONE SUPPORT 31

QUESTIONS ABOUT YOUR BILL? 31

IMPORTANT INFORMATION DOCUMENT 31

WARRANTY INFORMATION 31

LEGAL DISCLOSURES 31

Get to Know Your CLEAR Modem with Wi-Fi

What’s in the Box?

CLEAR Modem with Wi-Fi Modem Foot Power Cord Ethernet Cable Quick Start Guide

Informative LED Indicators

The LED indicators are located on the front and back of the CLEAR Modem with Wi-Fi (Modem).

 The Signal Strength LEDs indicate the strength of the CLEAR 4G signal (five LEDS lit indicates

an excellent signal).

 The Wi-Fi LED remains lit when wi-fi is available.

 The Power LED indicates the Modem is turned on.

 The Network LED indicates the Modem is connected to the CLEAR 4G signal and / or data is

being transmitted.

Use with Care

 Do not throw, drop, or dismantle the Modem.

 Keep the Modem out of direct sunlight.

 Keep pets and children from playing with the Modem.

 Do not immerse the Modem in water or other liquid.

 Make sure your hands are dry before handling the Modem.

Signal Strength

Wi-Fi

Power

Network

Reset

Button

Set up the Modem

Place the Modem on a Flat, Stable Surface

Align the slots at the bottom of the Modem with the slots on the Modem Foot (Foot). Push gently on

the Modem to snap the Foot onto the Modem.

To remove the Foot, press both tabs outward at the same time and the Foot will release from the

slots.

Do not place the Modem on its side or block the top air vents. The preferred location is near a

window and away from obstructions.

Plug in the Power Cord

Follow the diagram below to plug in the Power Cord.

After you’ve plugged the Modem into a power outlet, the Modem will automatically search for a

CLEAR 4G signal.

Plug one end of the Power

Cord into the AC adapter

port on the Modem and plug

the other end into a power

outlet.

Set up the Modem (continued)

Connect to CLEAR 4G

As the Modem is searching for the CLEAR 4G signal, five LED lights, located on the front of the

Modem, will blink sequentially and then in unison. When the Modem is connected to the CLEAR 4G

signal, the LED lights will stop blinking and remain lit.

Note: The number of LED lights indicates the CLEAR 4G signal strength – the more lights, the

stronger the signal. For optimal signal strength, you should try different locations for the Modem to

ensure a minimum of two LED lights are lit. If at least two LED lights are not lit, try moving the

Modem to another room.

Move just the Modem (not your computer) to another room, and wait 15—20 seconds after the LED

lights are solid white, in order to obtain the most accurate reading of the CLEAR 4G signal.

To optimize the signal strength in the Modem’s current location, try turning the Modem by small 1/4‖

increments.

LED Lights

Set up the Modem (continued)

Connect to the wi-fi Network

 With your device’s wi-fi turned on, view the list of available wireless networks.

 Connect to the Modem’s wi-fi network. The default wi-fi network name is ―WiFiRSU-xx‖, where

―xx‖ are the last two digits of the MAC ID, which can be found on the label on the back of the

Modem. The MAC ID also might be referred to as WAN MAC ID.

 Enter the default w-fi password. The default wi-fi password is comprised of the last eight digits of

the MAC ID, which can be found on the label on the back of the Modem. The MAC ID also might

be referred to as WAN MAC ID.

 Your device should display a message indicating it has connected to your Modem’s wireless

network.

Alternative to wi-fi

As an alternative to wi-fi, you also can use the included Ethernet Cable to connect to the Modem.

Plug one end of the Ethernet Cable

into the ethernet port on the computer

and plug the other end into the

ethernet port on the Modem.

Set up the Modem (continued)

Change your wi-fi network name and password

Once you’ve set up your Modem and connected to the wi-fi network, you should change the Modem’s

wi-fi network name (SSID) and wi-fi password to something you can remember.

 Log in to your Modem’s Home Page by entering http://192.168.15.1 into your web browser.

 Enter the default Modem Password, which is ―CLEAR123‖.

 Open the ―Basic‖ Tab and then click ―Wi-Fi‖.

 Enter your new network name (SSID) and wi-fi password (the wi-fi password must be between 8

and 63 characters).

 Click ―APPLY‖ to save the changes.

 Use your computer’s wireless connection manager to find your new network name and connect

using the new wi-fi password.

Note: If you forgot your wi-fi network name or wi-fi password, you can connect to your Modem with

the Ethernet Cable and log in using the default Modem password, and then you’ll be able to view or

change the wi-fi network name and wi-fi password.

Set up the Modem (continued)

Connect to the internet

Every CLEAR customer gets an online account, so you easily can manage your account and view /

pay your bill.

The first time you connect to the internet with your Modem, you’ll be directed to a page to review your

rate plan information, complete your CLEAR online account, and read / accept the CLEAR Terms of

Service.

Congratulations!

You’re ready for INTERNET AWESOMENESS!

Manage Your Modem

Modem Home Page Overview

It’s easy to manage your Modem with the Modem Home Page.

 Set up your Modem.

 Change security settings.

 Set up your wi-fi network.

 View signal strength.

 And more!

With your computer connected to the Modem, enter http://192.168.15.1 in your web browser in order

to open the Modem Home Page.

It is not required to log in to the Modem Home Page to access the internet. Logging in to the Modem

Home Page is required to manage the settings of your Modem.

To log in to the Modem Home Page, you’ll need to enter a password. The default password is

―CLEAR123‖.

We recommend bookmarking the Modem Home Page for easy reference.

If you’re using your Modem

and are connected to the

internet, click here to open

the Modem Home Page.

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