Clear-Com HelixNet Partyline Manual de usuario

User Guide

HelixNet Digital Partyline

User Guide

Part Number: 399G229 Rev B

Date: July 17, 2020

HelixNet | User Guide

Document reference

HelixNet Digital Partyline User Guide

Part Number: 399G299 Rev B

Legal disclaimers

Clear-Com and the Clear-Com logo are trademarks or registered trademarks of HM Electronics,

Inc.

The software described in this document is furnished under a license agreement and may be used

only in accordance with the terms of the agreement.

The product described in this document is distributed under licenses restricting its use, copying,

distribution, and decompilation / reverse engineering. No part of this document may be

reproduced in any form by any means without prior written authorization of Clear-Com, an HME

Company.

Clear-Com Offices are located in California, USA; Cambridge, UK; Dubai, UAE; Montreal,

Canada; and Beijing, China. Specific addresses and contact information can be found on Clear-

Com’s corporate website: www.clearcom.com

Clear-Com contacts

Americas and Asia-Pacific Headquarters

California, United States

Tel: +1 510 337 6600

Email: CustomerServicesUS@clearcom.com

Europe, Middle East, and Africa Headquarters

Cambridge, United Kingdom

Tel: +44 1223 815000

Email: CustomerServicesEMEA@clearcom.com

China Office

Beijing Representative Office

Beijing, P.R. China

Tel: +8610 59000198/59002608

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HelixNet | User Guide

Table of contents

1 Introduction 8

1.1 Simple installation 8

1.2 System scalability 8

1.3 Important Safety instructions 8

1.4 Methods of connection: system overview 10

1.5 System Resource 14

1.6 Further Information 15

2 Panels and Interfaces 16

2.1 Main Station/Remote Station: Front panel 16

2.2 Main Station/Remote Channel Keyset and Display 20

2.3 HMS-4X Main Station: Rear Panel 24

2.4 Remote Station rear panel 30

2.5 Speaker Station 33

2.6 HBP-2X Beltpack 40

2.7 HXII-BP-X4 Beltpack 45

3 Installing HelixNet Partyline 54

3.1 Planning your HelixNet Partyline installation 54

3.2 Installing the Main Station/Remote Station 59

3.3 Installing the Speaker Station 59

3.4 Installing the HBP-2X Beltpacks 62

3.5 Installing the HXII-BP-X4 Beltpacks 62

3.6 HelixNet Infrastructure 64

3.7 Converting Analogue Partylines to HelixNet 66

4 IP Network Structure 67

4.1 Multiple Groups in the Same IP Network 67

4.2 Link Local Environments 68

5 Configuring and managing the Main Station from front menus 71

5.1 Using the Menus 71

5.2 Configuring the Audio settings 72

5.3 Selecting Station Settings 77

5.5 Configuring the Control I/O 82

5.6 Configuring Module Settings 85

5.7 Administration 97

5.8 Diagnostics 101

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6 Configuring and Managing the Remote Station from Front Menus 104

6.1 Configuring the audio settings 104

6.2 Selecting Station Settings 108

6.3 Configuring the Channel settings 109

6.4 Configuring the Control I/O 109

6.5 Connecting the Remote Station to a Main Station using LAN 111

6.6 Networking 111

6.7 Administration 112

6.8 Diagnostics 114

6.9 Setting up a Key Expansion Group 116

7 Configuring and managing the Speaker Station from front menus 117

7.1 Using the Menus 117

7.2 Configuring the Audio settings 118

7.3 Station Settings 118

7.4 Connecting the Speaker Station to a Main Station 119

7.5 Networking 119

7.6 Administration 119

7.7 Diagnostics 120

8 Configuring and managing the beltpacks from front menus 121

8.1 Using the Menus 121

8.2 Configuring the Role Settings 122

8.3 Configuring the Audio Settings 122

8.4 Audio Settings for the Microphone 124

8.5 Configuring the beltpack Settings 124

8.6 Configuring the Display Settings 126

8.7 Network - Powerline 128

8.8 Network - Ethernet 128

8.9 Administration 129

8.10 Diagnostics 129

9 Using the Main Station/Remote Station 131

9.1 Using the Gooseneck Mic, Loudspeaker and Headset 131

9.2 Entering and Exiting Menu Mode 133

9.3 Using the Channel Keysets 133

9.4 Using the All Talk Key 134

9.5 Using the SA [Stage Announce] key 134

9.6 Using the RMK [Remote Mic Kill] Key 135

9.7 Line 1 and 2 LEDs 137

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HelixNet | User Guide

9.8 Line and LAN LEDs 137

10 Using the Speaker Station 138

10.1 Using the gooseneck mic, loudspeaker and headset 138

10.2 Entering and exiting Menu Mode 140

10.3 Using the Channel Keysets 140

11 Using the HBP-2X Beltpack 142

11.1 Using the Beltpack Keysets 142

11.2 Entering and Exiting Menu Mode 143

11.3 Adjusting the Program Feed Volume Level 143

12 Using the HXII-BP-X4 Beltpack 144

12.1 Using the Beltpack Keysets 144

12.2 Entering and Exiting Menu Mode 145

12.3 Adjusting the Program Feed Volume Level 145

12.4 Binaural Audio 145

13 Roles 146

13.1 Roles overview 146

13.2 Example Roles Set Up 147

13.3 Device Default Roles 149

13.4 To Select a Role for a Device 150

13.5 Creating and Editing Roles in the CCM 150

13.6 Roles (System Limits) 152

14 Core Configuration Manager (CCM) 153

14.1 Access the CCM 154

14.2 Minimum Requirements for the CCM 155

14.3 Overview Page 155

14.4 Device Page 156

14.5 General Page 157

14.6 Save/Restore System Settings 159

14.7 Linking Page 160

14.8 Network Page 161

14.9 Ports Page 162

14.10 Roles Page 165

14.11 Assignments Page 166

15 Using the CCM to configure Roles 170

15.1 Editing Main Station roles 170

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HelixNet | User Guide

15.2 Editing the Keyset 170

15.3 Editing the Station 171

15.4 Editing the Headset 172

15.5 Editing the Microphone 173

15.6 Editing the Program Input 173

15.7 Editing the Stage Announce Output 174

15.8 Editing the Hot Mic Output 175

15.9 Editing the Loudspeaker 175

15.10 General Purpose Input (GPI) and General Purpose Output (GPO) Triggers 176

15.11 Editing Remote Station roles 178

15.12 Editing Speaker Station roles 180

15.13 Editing the beltpack roles 182

15.14 Configure a Stacked Key on a Beltpack using the CCM 184

15.15 Call a Beltpack Using the USB Flasher Feature 185

15.16 Disable Menu Access on any Device from the CCM 186

16 Linking in the Core Configuration Manager (CCM) 188

16.1 A HelixNet Link-Group Overview 188

16.2 Device Configuration in the CCM 189

16.3 Linking Main Stations in the CCM 190

17 Linking Main Stations (Cabling and Linking from Device Menus) 193

17.1 Linking Scenarios 193

18 Pairing Remote Stations, Speaker Stations and HXII-BP-X4 Beltpacks to the

Main Station 199

18.1 Pairing Scenarios 199

18.2 Networking Specifications 204

19 Connecting to other Intercom Systems 206

19.1 Connecting LQ to HelixNet 206

19.2 LQ to HelixNet connectivity 206

19.3 Connecting HelixNet Partyline to Encore® 212

19.4 Connecting HelixNet Partyline to RTS (Telex) two-wire systems 214

19.5 Four-Wire Connection to FreeSpeak II Base II 217

19.6 Connecting HelixNet Partyline to the DX210/DX410 217

19.7 Connecting HelixNet Partyline to Eclipse® 221

19.8 Connecting HelixNet Partyline to Two-Way Radio Systems 225

20 System Specifications 228

20.1 Main Station (HMS-4X) 228

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HelixNet | User Guide

20.2 Two-Wire Module (HLI-2W2) 231

20.3 Four-Wire Module (HLI-4W2) 233

20.4 Fiber interface module (HLI-FBS) 233

20.5 Remote Station (HRM-4X) 234

20.6 Speaker Station (HKB-2X) 239

20.7 Beltpack (HBP-2X) 242

20.8 Beltpack (HXII-BP-X4) 243

20.9 Network (Ethernet) 245

20.10 Roles (System Limits) 247

21 Glossary 248

22 HMS-4X Main Station Menu Map 250

22.1 HRS-4X Remote Station Menu Map 260

22.2 HKB-2X Speaker Station Menu Map 266

22.3 HBP-2X and HXII-BP-X4 Beltpack Menu Map 269

23 Cabling reference 273

23.1 Interoperability 273

23.2 Clear-Com EthernetCable Recommendations 274

23.3 Clear-Com Microphone Cable Recommendations (Capacitance Versus Distance) 274

23.4 Cable Connections 277

24 Troubleshooting 281

25 Compliance 284

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HelixNet | User Guide

1 Introduction

This guide is intended to help you install, configure, and use the HelixNet Partyline™ system.

HelixNet Partyline is a digital intercom system designed to combine the simplicity and ease of use

of an analog partyline system with the quality and deployment flexibility of Ethernet networks.

1.1 Simple installation

User stations can be added to the system without configuration

lSimple and fast global web browser or front panel configuration

lAll partyline channels are available on every cable

lEasy integration with other 2-wire or 4-wire systems

lStandard Infrastructure:

lEthernet networks – PoE powered user stations

lXLR Cables – daisy changing and passively splitting

lDigital distribution for low noise floor

Note: Cabling for a HelixNet system should always be screened.

1.2 System scalability

HelixNet Partyline is easily expanded by adding additional HMS-4Xs (up to a maximum of 6) or LQ

devices (up to 3 in a Link-Group).

l12 or 24 channels per system with optional feature license

l64 Endpoints (user stations and ports) per HelixNet system

lLQ devices can be mixed in a HelixNet Link-Group for audio port expansion as well as the

optionally licensed Agent-IC mobile app and SIP/VoIP clients.

lExpansion option to enable talk and listen on more than four Channels.

lA choice of beltpacks and the option of wall/desktop Remote Stations that connect to a

system that contains a Main Station

1.3 Important Safety instructions

HelixNet digital Partyline uses cable infrastructure to transport audio and data over a range of

frequencies. The maximum frequency used for transmission is approximately 25MHz. Depending

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HelixNet | User Guide

on the amount of audio and data transmitted, HelixNet digital Partyline can work with as much as

90dB signal attenuation. However, the receivers are very sensitive and are susceptible to

crosstalk between cables.

Therefore it is important to maintain cable shield integrity through all connectors, splitter

boxes and patch panels.

Read these instructions.

Keep these instructions.

Heed all warnings.

Follow all instructions.

Do not use this apparatus near water.

Clean only with dry cloth.

Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus

(including amplifiers) that produce heat.

Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two

blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If

the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete

outlet.

Protect the power cord from being walked on or pinched particularly at plugs, convenience

receptacles, and the point where they exit from the apparatus.

Only use attachments/accessories specified by the manufacturer.

Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with

the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to

avoid injury from tip-over.

Unplug this apparatus during lightning storms or when unused for long periods of time.

Refer all servicing to qualified service personnel. Servicing is required when the apparatus has

been damaged in any way, such as power-cord supply or plug is damaged, liquid has been spilled

or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture,

does not operate normally, or has been dropped.

Warning: To reduce the risk of fire or electric shock, do not expose this product to rain or moisture.

1.3.1 Safety symbols

Familiarize yourself with the safety symbols in the diagram below.

These symbols are displayed on the apparatus and warn you of the potential danger of electric

shock if the system is used improperly.

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HelixNet | User Guide

Note: For compliance purposes see Compliance.

1.4 Methods of connection: system overview

HelixNet devices can be connected in several different ways. A combination of these methods can

be used.

1.4.1 Connecting by cable (Powerline)

Page 10

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