Clare Controls ClareVision Plus Manual de usuario
DOC ID - 1641 • Rev 03 1 / 9
ClareVision Plus PTZ Cameras
Quick Start Guide
Content
Introduction...1
Included...1
Search Active Device Protocol (SADP) Tool...2
Creating and using a ClareVision Plus account...2
Installation Options...7
Warranty Information...9
Support...9
Last modified: 01/23/19
Introduction
Thank you for choosing Clare Controls. In today’s competitive market place, we
can appreciate that you have many choices for your home automation needs.
This document is intended as a quick-start guide, not a full product guide. For
more information, view the full ClareVision Plus Camera User Guide (DOC ID
1430 Rev 02).
Included
(contents vary per NVR)
•Camera
•Power supply
•Composite video output pigtail adapter (if applicable)
•Mounting screws (if applicable)
•Anchors (if applicable)
•Hex tool (if applicable)
•Drill template
•Weather housing (if applicable)
Note: Ensure all accessories are included. If not, contact your dealer.
DOC ID - 1641 • Rev 03 2 / 9
Search Active Device Protocol (SADP) Tool
Using your computer, browse to the below address and download the SADP tool.
Note: The SADP tool is only available on Windows.
www.clarecontrols.com/dealer/clarevisionplus-resources/
Creating and using a ClareVision Plus account
To access the live camera view and stream footage from anywhere in the world,
you must setup a ClareVision Plus account.
To setup the ClareVision Plus account using an iOS device:
1. Download and install the ClareVision Plus app.
ClareVision Plus for Android –Google Play
ClareVision Plus for iOS - iTunes
2. Launch the app, and then tap My Devices.
3. Tap Login.
4. Enter the homeowner’s credentials.
–or –
Tap Register. Follow the registration steps below.
Note: The ClareVision Plus account used must be that of the homeowner.
a. Tap Mobile or Email (preferred), and then read and select the
checkbox for the Terms of Service.
b. Select the country, and then tap Finish in the top-right.
Email
i. Enter the customer’s email address, and then tap Next.
ii. Retrieve the code from the email and enter it into the Security
Code field.
iii. Tap Next
Mobile
i. Enter the customer’s mobile number, and then tap in the
Mobile Phone Number field.
ii. Tap Get Security Code.
iii. Retrieve and copy the code from the text message, and then
paste in into the Security Code field.
DOC ID - 1641 • Rev 03 3 / 9
Note: If the code is not sent correctly or the timer expires, tap
Get Again.
iv. Tap Next.
c. Enter your preferred username and password, confirm the password,
and then tap Finish.
Note: the username cannot contain spaces.
To setup the ClareVision Plus account using an Android device:
1. Download and install the ClareVision Plus app.
ClareVision Plus for Android –Google Play
ClareVision Plus for iOS - iTunes
2. Launch the app, select your country/region, and then tap the Checkmark icon
in the top-right corner.
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3. Tap Login, and then tap Register.
Follow the registration steps below.
Note: The ClareVision Plus account used must be that of the homeowner.
a. Read the Privacy Policy, and then tap Agree.
b. The Mobile Phone Number option is selected by default. Enter the
mobile device’s number.
–or –
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Tap Register by Email Address at the bottom of the screen, and then
enter your email address.
c. Tap Get Verification Code.
A verification code is sent to the email/phone.
d. Check the SMS or email message for the verification code, copy the
code, and then return to the ClareVision Plus app.
e. Enter the verification code into the field, and then tap Next.
f. Enter your preferred username and password, confirm the password,
and then tap Finish.
4. Tap Login, and then enter your set credentials.
Note: Android users with a device that supports fingerprint authentication are
presented with a fingerprint authentication pop-up. If desired enable the
fingerprint usage.
a. Tap Settings.
The CVP Account Management settings display.
DOC ID - 1641 • Rev 03 6 / 9
b. Tap the Fingerprint Authentication slider to enable the feature.
c. Follow the displayed instructions, pressing the desired finger over the
fingerprint reader on the mobile device.
Note: Once finished, Fingerprint Authentication is required to access
the app.
5. Add your devices.
To view recorded video from the ClareVision Plus app:
Notes
•You must have an NVR of a micro SD card to record footage.
•ClareVision Plus micro SD cards come pre-formatted for ClareVision Plus
cameras. Other micro SD cards require formatting before use.
1. Tap .
2. Tap .
3. Select a date range.
4. Select the camera(s) to search for recorded footage.
Recorded video is displayed.
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Installation Options
Select an installation option.
Installation Option 1: PoE (Power over Ethernet)
Option 1 requires access to the ClareVision Plus app, camera, and an 802.11at
PoE power supply.
To setup your ClareVision Plus camera using PoE:
1. Connect the camera to the PoE injector.
2. Connect the injector to the router, and then plug in the injector’s power
supply.
3. Launch the SADP tool, and then select Refresh.
The camera displays.
4. Double-click on the IP address.
5. Login to the cameras web-browser with the username clareadmin and create
a new password to activate the camera.
6. Set up a DDNS service or port forwarding in the router to view the camera
outside of the local network.
Note: Each router is different, see its documentation for port forwarding
steps.
7. Download and launch the ClareVision Plus app.
8. Tap and select Manual Adding.
9. Enter the DDNS information/port.
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Installation Option 2: Power Supply and Ethernet
Option 2 requires access to the ClareVision Plus app, the camera, and the
home’s network.
To setup your camera using the power supply and ethernet:
1. Connect the camera to the power supply.
2. Connect a CAT5/CAT6 ethernet cable from your network switch or router to
the camera.
3. Download and open the SADP tool from the Clare Controls website on the
cameras product page under the Resources tab > Tools > Search Active
Directory Protocol.
4. Open SADP and select Refresh. The camera is displayed.
5. Double click on its IP address shown.
6. Login to the cameras web browser with user name clareadmin and create a
new password to activate the camera.
7. Setup a DDNS service or port forwarding in the router to view the camera
outside of the local network.
Note: Each router is different, see its documentation for port forwarding
steps.
8. Download and launch the ClareVision Plus app.
9. Tap My Devices, and then selecting Manual Adding.
10.Enter the the DDNS information/port.
Installation Option 3: Using an NVR
Option 3 requires access to the ClareVision Plus app, the camera, an NVR, and
the home’s network.
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Note: For detailed instructions on how to configure camera features, please refer
to our complete user manual located on the cameras product pages >
Resources > ClareVision Plus Camera User Manual (DOC ID 1430).
To setup your camera using an NVR:
1. Connect the camera to an open PoE port on the back on the ClareVision Plus
NVR.
2. Your CareVision Plus NVR will auto discover your newly connected camera.
Warranty Information
Clare Controls offers a three (3) year limited warranty on original Clare Controls
components, from the date of shipment form Clare Controls. To view complete
limited warranty details, including limitations and exclusions, see
www.clarecontrols.com/warranty.
Support
Dealer Support –contact Clare Technical Services at:
Homeowner Support –contact ClareCare
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