Cisco WAP371 Manual de usuario

Quick Start Guide

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Cisco WAP371 Wireless Access Point

1 Cisco WAP371 Wireless Access Point

Welcome

Thank you for choosing the Cisco WAP371 Wireless Access Point. The

Cisco WAP371 is an indoor dual radio 802.11ac + 802.11n access point.

This guide is designed to familiarize you with the general layout of the

access point, describe how to deploy the device in your network, and

describe how to configure the device. Your access point has more features

and functionality than what is described in this guide. For additional

information, see the Administration Guide. A link to the Administration

Guide is found in Where to Go From Here, page 11.

Package Contents

•Wireless Access Point

•Mounting kit

•This Quick Start Guide

•Ethernet cable

•Pointer Card with China RoHS

•Technical Support Contacts

•EU Directives 1999/5/EC Compliance Information (for EU SKU only)

Before You Begin

Before you begin the installation, make sure that you have the following

equipment and services:

•A computer with browser support for:

– Internet Explorer v7.0 or later

– Chrome v5.0 or later

– Firefox v3.0 or later

–Safariv3.0orlater

•Tools for installing the hardware

•One or more Ethernet network switches with PoE

Cisco WAP371 Wireless Access Point 2

Cisco WAP371 Wireless-AC/N Dual Radio

Access Point with Single Point Setup

Features

Front Panel

The front panel of the device consists of three lights: Power, WLAN, and

LAN. For full descriptions of the colors of the lights and their indications,

see Verifying the Hardware Installation, page 6.

A Kensington lock slot is found under the lights.

Back Panel

The back panel of the device has an RJ-45 Ethernet port. Use the Ethernet

port to power your device using PoE. It is an auto-sensing, Gigabit

Ethernet (802.3) port used to connect your WAP devices to network

devices, such as computers, routers, or switches. We strongly

recommend that you use a Category 5e or better cable for gigabit

connectivity.

The 12V DC jack is used to connect the supplied power adapter to the

Cisco WAP371 if you are not using PoE.

The back panel of the device has a Reset button. See Rebooting the

Devices or Returning them to their Factory Default Settings, page 10

for information on the Reset button.

Default SettingHAF1H39Cs

If you are using a Cisco RV Series router, the default range for the DHCP

assigned address is from 192.168.1.100 to 192.168.1.254. Any device

connecting to the same LAN will be assigned an IP address in this range.

Parameter Default Value

Username cisco

Password cisco

LAN IP Address DHCP address assigned

by server

Fallback LAN IP 192.168.1.245

Subnetwork Mask 255.255.255.0

3 Cisco WAP371 Wireless Access Point

Mounting the Cisco WAP371 Wireless-AC/

N Dual Radio Access Point with Single

Point Setup

You can place your access point on a desktop, or mount it on a wall or

ceiling.

Placement Tips

• Ambient Temperature—To prevent the access point from overheating,

do not operate it in an area that exceeds an ambient temperature of

104°F (40°C).

•AirFlow—Both side panels have vents that must be unobstructed to

prevent overheating.

• Mechanical Loading—The device should be level, stable, and secure

to prevent it from sliding or shifting out of position.

Wall and Ceiling Mounting

The Cisco WAP371 device can be wall or ceiling-mounted. A mounting kit

is packaged with your device. The kit is designed to install your device to

the wall or the ceiling.

The mounting bracket has some flexibility so that you can reuse existing

holes drilled for a Cisco WAP551 or WAP561 device. The installer can

remove the Cisco WAP551 or WAP561 and mount the Cisco WAP371.

The dimensions for the mount kit screws are as follows:

1.31 to .33 in

(7.8 to 8.3 mm)

2.86 to .88 in (21.8

to 22.3 mm)

3.22 to .24 in

(5.5 to 6.0 mm)

4.69 to .72 in

(17.5 to 18.2

mm)

Cisco WAP371 Wireless Access Point 4

WARNING Insecure mounting might damage the device or cause injury.

Cisco is not responsible for damages incurred by insecure wall

or ceiling mounting.

To mount the Cisco WAP 371 device to a wall or ceiling:

STEP 1Determine where you want to mount the device. Verify that the

surface is smooth, flat, dry, and sturdy.

STEP 2Drill two pilot holes into the surface 2.75 inches (70 mm) apart for

your Cisco WAP device.

STEP 3Insert a screw into each hole, leaving a gap between the surface

and the base of the screw head.

STEP 4Place the upper slots of the bracket over the screws, adjust the

screws accordingly, and slide the bracket down until the screws fit

snugly into the slots.

STEP 5Using the bracket as a template, drill two more holes for the lower

screws.

STEP 6Insert a screw into each lower hole.

STEP 7Slide the WAP device into the bracket, placing the cable through

the break-out tab found in the back of the bracket.

Connecting the Cisco WAP371 Wireless-

AC/N Dual Radio Access Point with Single

Point Setup

The default configuration of the device has the Wi-Fi radio turned off. You

must perform the initial configuration using a wired Ethernet connection. To

connect the device to the wired network:

STEP 1Connect the Ethernet cable to the Ethernet port of a switch, a router,

or a PC.

STEP 2Connect the other end of the network Ethernet cable to the

Ethernet port of the wireless access point.

5 Cisco WAP371 Wireless Access Point

After installation, all lights should be active. Refer to Verifying the

Hardware Installation, page 6 for details about the different lights on each

switch.

Cisco WAP371 Wireless Access Point 6

Verifying the Hardware Installation

To verify the hardware installation, complete the following tasks:

•Check the cable connections.

•Check the state of the indicator lights.

NOTE If you need help resolving a problem, visit the Cisco Support

Community at www.cisco.com/go/smallbizsupport.

Label Activity Description

Power Off The WAP371 is out of power.

Solid (Green) The Cisco WAP371 is powered on, booting, or

in normal operation with PoE.

Solid (Amber) The Cisco WAP371 is powered on, booting, or

in normal operation with External Power

Adapter

Flashing (Green

or Amber)

The Cisco WAP371 is upgrading the firmware,

or is acquiring an IPv4 or IPv6 address.

Solid (Red) The Cisco WAP371 fails to boot with both

firmware images.

WLAN Off Wireless is disabled, for both 2.4 GHz and 5

GHz.

Solid Wireless is enabled.

Green Concurrent mode enabled.

Amber 5 GHz is in use.

Blue 2.4 GHz is in use.

Flashing The WAP371 is transmitting or receiving data.

LAN Off No Ethernet link.

Solid Green GE Ethernet link is active.

Solid Amber FE Ethernet link is active.

Flashing The WAP 371 is transmitting or receiving data.

7 Cisco WAP371 Wireless Access Point

Getting Started with the Configuration

To configure the wireless access points, follow these steps to access the

Wizard and then the web-based configuration utility from your computer:

STEP 1Connect the wireless access point to the same network (IP subnet)

as your computer. The factory default IP address configuration of

the access points is DHCP. Make sure your DHCP server is running

and can be reached.

See Incorrect IP Address, page 9 for troubleshooting information,

or if you do not have a DHCP server.

STEP 2Locate the IP address of the wireless access point.

a. The wireless access points can be accessed and managed by

Cisco network tools and services including the Cisco FindIT

Network Discovery Utility that enables you to automatically

discover all supported Cisco devices in the same local

network segment as your computer. You can get a snapshot

view of each device or launch the product configuration utility

to view and configure the settings. For more information, see

www.cisco.com/go/findit.

b. The wireless access points are Bonjour-enabled and

automatically broadcast their services and listen for services

being advertised by other Bonjour-enabled devices. If you

have a Bonjour-enabled browser, such as Microsoft Internet

Explorer with a Bonjour plug-in, or the Apple Mac Safari

browser, you can find the wireless access point on your local

network without knowing its IP address.

You can download the complete Bonjour for Microsoft Internet

Explorer browser from Apple’s website by visiting:

http://www.apple.com/bonjour/

c. Locate the IP address assigned by your DHCP server by

accessing your router or DHCP server. See your DHCP server

instructions for more information.

STEP 3Launch a web browser, such as Microsoft Internet Explorer or

Mozilla Firefox.

STEP 4In the Address field, enter the default DHCP address and press the

Enter key.

STEP 5Enter the default user name of cisco and password of cisco in the

User Name and Password fields.

STEP 6Click Login. The Wireless Access Point Setup Wizard appears.

Cisco WAP371 Wireless Access Point 8

STEP 7Follow the Setup Wizard instructions to finish the WAP device

installation. We strongly recommend that you use the Setup

Wizard for the first installation.The Setup Wizard turns on the Wi-Fi

radio, which allows you to connect wirelessly. For more advanced

configurations, see the Administration Guide. A link to the

Administration Guide is found in Where to Go From Here,

page 11.

Congratulations, you can now start using your wireless access point.

Suggested Next Steps

In case of an error while installing, try the following troubleshooting

procedures described in this section:

Troubleshooting

If you cannot display the configuration utility, you can test the ability of the

computer to communicate with the device by using ping. To use ping on a

computer running Windows:

STEP 1Verify that the Cisco WAP371 is powered on and the lights indicate

the appropriate links.

STEP 2Locate the device’s IP address. While there are different ways to

locate your device’s IP address, this procedure uses Cisco FindIT.

a. If you have previously downloaded Cisco FindIT, open Internet

Explorer and launch Cisco FindIT. For more information on

downloading Cisco FindIT, see www.cisco.com/go/findit.

b. In the Cisco FindIT display, place your mouse over the device’s

name. The device IP address is displayed along with other

device information.

STEP 3Open a command window by choosing Start > Run and enter

cmd.

STEP 4At the command window prompt, enter ping and the device IP

address. In this example, we pinged 192.0.2.10.

If successful, you should get a reply similar to the following:

Pinging 192.0.2.10 with 32 bytes of data:

Reply from 192.0.2.10: bytes=32 time<1ms TTL=128

9 Cisco WAP371 Wireless Access Point

If it fails, you should get a reply similar to the following:

Pinging 192.0.2.10 with 32 bytes of data:

Request timed out.

Possible Cause of Installation Failure

Devices Cant Connect using Wi-Fi

•Complete the Setup Wizard. The Wi-Fi radio on the device is turned off

by default, and the Setup Wizard activates it. For users who do not want

to use the Setup Wizard, log into the device using a Category 5e

Ethernet cable, and activate the Wi-Fi radio manually. See the

Administration Guide for details on activating the Wi-Fi radio.

No Power

•Power up the switch and your computer if they are turned off.

•Make sure your PoE switch is powered on and the lights indicate that

you have a link. See Verifying the Hardware Installation, page 6.

•Verify that the devices on your network are not plugged into a

switchable outlet.

Bad Ethernet Connection

•Check the state of the indicator lights. See Verifying the Hardware

Installation, page 6.

•Check the Ethernet cable to ensure that it is firmly connected to your

devices. Devices connected by the Ethernet cable can include the WAP

device, and routers, any switches, and your computer.

•Verify the connected switch has auto-negotiation enabled. The access

point and the switch need the same negotiation parameters set.

Bad Image

After a new firmware installation, if the Power light is flashing quickly,

contact system support; see Where to Go From Here, page 11.

Incorrect IP Address

The most likely cause of connectivity failure is an incorrect IP address. The

Web browser may be pointing to the wrong IP address, or your computer

may be configured with an IP address that is not in the same subnet as the

device.

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