Cisco 7911 Manual de usuario
Razorline
Cisco 7911
User Manual
Page 23
Star Code Summary
Feature Set Cancel
Abbreviated Dial 75* + Menu 75* + Menu
Anonymous Call Rejection *77 *87
Call Forward—All Calls 7 * + no. + # 73*
Call Forward—Busy 76* no. + # 77*
Call Forward—No Answer 78* + no. + # 79*
Call Forward—Out of Svc. 70* + Menu 71*
Call Forward—Selective *63 + Menu *83 + Menu
Call Return *69 N/A
Call Trace *57 N/A
Call Waiting N/A *70 + no.
Caller ID Block *67 N/A
Directed Call Pickup *1 + extension N/A
Do Not Disturb *04 *04
Group Call Pickup *06 N/A
Perm. Caller ID Block
Release
N/A *8 + no.
Priority Call *61 + Menu *61 + Menu
Privacy Guard *88 + Menu *88 + Menu
Redial *07 N/A
Selective Call Block *60 + Menu *60 + Menu
Speed Dial 74* + Menu 74 + Menu
Voicemail *09 N/A
Page 22
Configuring Cisco 7911 for Off-
Network ccess
Important—Make sure you have a power brick for the telephone.
Erasing Existing Configuration:
Press the Globe Button (to the right of the toggle button)
se the arrow keys to select Settings
se the select soft key
se the arrow keys to select Network Configuration
se the select soft key
sing the keypad, dial the following keys:
**#
Make sure the lock in the upper right hand corner of the LCD
screen is open
se arrow keys to navigate to line 29 (erase configuration)
se the yes soft key
se the save soft key, the phone will reboot.
Setting New Configuration:
Press the Globe Button.
se the arrow keys to select Settings.
se the select soft key
se the arrow keys to select Network Configuration
se the select soft key, using the keypad, dial the following keys:
**#
Make sure that the lock is the upper right hand corner of the LCD
screen is open.
se the arrow keys to navigate to line 26 (Alternate TFTP)
se the Yes soft key
DO NOT HIT SAVE AFTER THIS
se arrow keys to navigate to line 8 (TFTP Server 1)
se the Edit soft key
sing the keypad, dial the following keys:
204*11*8*140
se the Validate soft key
se the Save soft key
Page 3
Table of Contents
Customer Service/Technical Support
Please call 877-733-1700 or e-mail us at [email protected] Cus-
tomers have the ability to report trouble 4 hours a day 7 days a week.
Important Razorline Numbers and Web Addresses
New Orleans ain Number: 504- 74-1700
Razorline Website: http://www.razorline.com
Web Portal Address: http://webportal.razorline.com
Web ail Address: http://webmail.razorline.com
Technical Support Email: [email protected]
Connecting Your Phone 4
Buttons and Hardware 5
Adjusting the Phone 7
Placing a Call 9
Answering a Call 10
Using Call Directories 12
Using Call Forwarding 13
Do Not Disturb 14
Conference Calls 14
Hold 15
Parked Calls 15
Directed Call Pickup 16
Transfer 16
Billing Codes 17
Long Distance Codes 18
Voice ail 18
Configuring phone for off-net use 22
Star Code Summary 23
Page 4
Connecting Your Phone
1. Network port (10/100 SW)
. Access port (10/100 PC)
3. Handset port
4. DC Adapter port (DC48V)
5. AC to DC power supply
6. AC power cord
Recording Your Voice Mail
Greetings
You can record a different voice mail greeting for each of
the conditions that transfers a call to your voice mailbox.
1. When your phone rings and you don’t answer it.
(No Answer Greeting)
. When you have activated the Do Not Disturb feature
3. When you are talking on the phone (Busy Greeting)
Greeting examples:
No Answer:
You have reached the desk of (User). I am not available to
answer your call at this time….
Busy Greeting:
You have reached the desk of (User). I am currently on an-
other call…..
Do Not Disturb Greeting:
You have reached the desk of (User). I am in the office, but
am not available to take your call…..
Also, used for, I am on vacation from Jan 1st through Jan
6th…...
Page 21
Voice Mail Menu
1—Listen to Inbox messages
—Listen to Saved messages
3—Change your password
4—Listen to your voice mail greetings
5—Record your voicemail greetings
6—Access your personal distribution groups
7—To compose a message
8—To hear or change your customized operator assistance
While Listening to Your Messages
#—Skip Time/Date stamp prior to message
7—Rewind in 5 second increments
9—Forward in 5 second increments
99—Skip to the end of the message
77—Rewind to the beginning of the message
8—Pause the play of the message
5—Save the message
4—Delete the message
Page 20
Page 5
Buttons and Hardware
1. Phone Screen
. Cisco Unified IP Phone Series
3. Soft key buttons
4. Navigation button
5. Applications Menu button
6. Hold
7. Keypad
8. Volume button
9. Handset with light strip
Page 6
Buttons and Hardware
From your phone:
1. Press the Messages soft key to access voice mail
. Enter your password
3. If you have a new voice mail, the messages are identified
and played. Otherwise, you will be prompted with
choices to play your inbox messages, play your saved
messages, change your password, playback your greet-
ings, record new greetings, or exit the voice mail sys-
tem.
4. Press the corresponding digit on your phone to select
the desired voice mail function.
From any other internal phone:
1. Dial 555 (or the code provided by your system adminis-
trator) You hear a welcome greeting and are prompted
to enter your extension number.
. Enter your extension number, and you are prompted to
enter your password.
3. Enter your password, followed by the # key.
4. Follow the prompts to use the voice mail system.
From any touchtone phone outside your office:
1. Dial the phone number of your office phone.
. When the voicemail greeting plays, press the * key.
3. You will be prompted to enter your password.
4. Enter your numeric password, followed by the # key.
Page 19
Note: The other party will not hear key tones as you make
entries. If you enter multiple billing codes during a call, only
the last billing code will be recorded.
Long Distance uthorization
Codes
Authorization codes enable you to override any call re-
strictions on the phone when you place a call.
To make a call with an authorization code:
• Lift the handset
• Dial your outside access digit
• Press #
• Enter your authorization code
• When you enter the correct code, you will hear a
dial tone
• Dial the phone number
Voice Mail
You can access your voice mailbox from several different
sources:
Your phone
Any other internal phone
Any touchtone phone outside your office
Page 18
Page 7
djusting the Phone
To djust the Display Contrast
Press the Menu button.
Use the Navigation button to scroll to Settings.
Press Select.
Use the Navigation button to scroll to Contrast.
Press Select.
Press and release the Up and Down soft keys to reach the
desired contrast level.
If you want the contrast to be saved, press Save.
Press Exit to exit the Setting menu.
To djust the Ringer Volume
To adjust the ringer volume, press and release the up or
down VOLUME button while the phone is on hook to ad-
just the ringer volume. The ringer sounds and a horizontal
scale displays on the phone to indicate the volume level.
The new setting is saved automatically.
To djust the Handset Volume
Pick up the handset or answer a call.
Press and release the up or down VOLUME button to ad-
just the volume as desired.
To save the volume setting for future calls, press Save.
Page 8
To djust the Speakerphone Volume
Press and release the up or down VOLUME button while
the speaker is in use.
Selecting a Ringer Sound
To change the sound of your telephone’s ringer, follow
these steps:
Press the Menu button.
Use the Navigation button to scroll to Settings.
Press Select.
Use the Navigation button to scroll to Ring Type.
Press Select and a list of ringer options appear.
Use the Navigation button to scroll up and down the ringer
options.
Press play to hear the highlighted ringer option.
Press Select to check the checkbox for your choice of
ringer.
Press OK to accept and save your ringer choice.
To retain the ringer, press Save.
Press Exit to exit the Setting menu.
Page 17
Hang up or press the End Call soft key and let the call
transfer to the called party’s voice mail.
Transfer directly to voice mail
1. Press the more soft key.
. Press the transfer soft key.
3. Dial 577 (or the code provided by your system adminis-
trator), then dial the extension to which you want to
transfer.
4. Hang up or press the End Call to complete the transfer
to voicemail.
Billing Codes
Billing codes enable you to track calls by associating a
billing code with each call.
To enter a billing code for a all using star codes:
• During a call, press *0
• Enter the billing code and then press #
To enter a billing code for a call using the menu:
• Press the More soft key until you see the Billing soft
key
• Press the Billing soft key
• Enter the billing code
• Press the More soft key again until you see the Bill-
ing soft key
• Press the Billing soft key
Page 16
Call Forwarding
Directed Call Pickup
Directed Call Pickup lets you answer another phone from
your phone when you hear the other phone ringing. Both
phones must be members of the same Directed Call Pickup
Group. Your system administrator should tell you if you
are in a pickup group and who the members are.
1. Pick up the handset
. Press the more soft key until you see the Pickup soft
key
3. Dial the ringing extension number to answer the phone
and begin speaking with the caller
Transfer
Use this feature to transfer a call to another number.
1. Tell the calling party you will transfer the call, and then
press the more soft key.
. Press the transfer soft key. The call is placed on hold
and you hear a dial tone.
3. Dial the number to which you want to transfer the call.
4. If the called party answers, you can inform them of the
transfer and do one of the following:
Hang up or press the End Call soft key and let the call
transfer, or
Use the navigation button to scroll to the holding party,
press the Hold button to cancel the transfer.
5. If the called party does not answer, you can do one of
the following:
Use the navigation button to scroll to the holding party.
Press the Hold button to cancel the transfer.
Page 9
Placing a Call—Basic Options
Here are some easy ways to place a call on your Cisco Uni-
fied IP Phone.
To dial:
An internal extension-dial the extension
A local call—dial the outside access digit & the number
Long distance– dial the outside access digit & 1 & the num-
ber
International-dial the outside access digit & 011 & country
code & city code & the number
To redial the last number called-press the redial key
Making a Call
Using the handset
1. Lift the handset
. If this is an outside call, press your outside access digit
3. Dial the desired number, including “1” and the area
code, if calling long distance.
Using the Speaker
1. Press New Call
. If this is an outside call, press your outside access digit
3. Dial the desired number, including “1” and the area
code, if calling long distance
4. When the call is answered, pick up the handset
Page 10
Using the Keypad
1. If this is an outside call, press your outside access digit
. Dial the desired number, including “1” and the area
code, if calling long distance
3. Press dial (activates the speaker)
4. When the call is answered, pick up the handset
While on a call
1. Press New Call (the original call is automatically placed
on hold)
. If this is an outside call, press your outside access digit
3. Dial the desired number, including “1” and the area
code, if calling long distance
4. When the second call answers, switch between the calls
by using the Navigation button & pressing Hold
nswering a Call
Answer a call
When you hear your phone ring and see the red light flash
on your handset, pick up the handset. You will be con-
nected to the calling party.
Answering a Second Call
When a call arrives while you are on the phone you can dis-
connect from the first call to answer the second or you can
answer the second call and keep the first call connected, but
on hold.
Page 15
Hold
This feature allows you to place a call on hold. While a call
is holding, the holding party occupies the associated line.
1. During a conversation, press the HOLD button. De-
pending on your system configuration, the party may
hear music, a recorded announcement, or silence while
holding.
. To resume the conversation, press the HOLD button.
Storing and Retrieving Parked
Calls
You can park a call when you want to store the call so that
you or someone else can retrieve it from another phone in
the Razorline system. (for example, a co-worker’s desk or
a conference room)
If you want to:
Store an active call using Call Park:
During a call, press park. You may need to press the more
soft key to see park.
Record the call park number displayed on your phone.
To retrieve a parked call:
Enter the call park number from any Razorline phone
in your system to access the call.
After 1 minute, if no one in the office retrieves the parked
call, it will ring back to the phone of the user who originally
parked the call.
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