Cisco 8800 Series Manual de usuario

CISCO 8800 SERIES PHONE USER GUIDE V1.0

Your Partner in Possibilities.gci.com/business

Call 833.844.4242 for further support.

Your Phone:

1. Incoming Call or Voicemail Indicator

2. Phone Screen

3. Feature and Session Buttons

4. Softkey Buttons (feature buttons or actions)

5. Navigation Button

6. End Call Button

7. Hold Button

8. Conference Button

9. Transfer

10. Speakerphone

11. Mute Button

12. Headset

13. Dial Pad

14. Volume

15. Contacts

16. Application/Settings Button

17. Voicemail Button

18. Back Button

Feature and Session Buttons:

Feature buttons (left side): view calls on a

line or Speed Dials Session buttons (right

side): resuming calls or answering a call

• Green, steady: Active call

• Green, ﬂashing: Held call

• Amber, steady: Shared line in use

• Amber, ﬂashing: Incoming call

• Red, steady: Shared line in use

• Red, ﬂashing: Shared line on hold

Your Partner in Possibilities.gci.com/business

Call 833.844.4242 for further support.

Dial all digits of the extension

Internal Calls:

• Dial the 3 digits of extension (2XX)

External Calls:

• Local: 9 + Number

• Domestic: 9 + 1 (Area Code + Number)

• International: 9 + 011 + (Country Code + Number)

• Emergency External: 911

Place a Call:

• Enter a number and lift the headset, or

• Press Redial softkey, or

• Press New Call, Speaker or Headset and dial

Answer a Call:

• Press the ﬂashing amber button, or

• Lift the handset, or

• Press the speaker or headset button, or

• answer softkey

Put a Call on Hold:

• Press Hold

Resume a Held Call:

• Press Hold again or Resume softkey

Call Transfer:

To transfer while on an active call:

• Press the Transfer button or softkey

• Dial the intended party

• Announce caller when line is picked up

• If the dialed party does not wish to take the call,

press END Call then resume the original call.

• Press the Transfer button again

Transfer to Voicemail:

• Press Transfer + * + extension and transfer

Call Forward:

To forward all incoming calls:

• Select the line and press Forward all softkey

• Dial the number

To forward to voicemail:

• Press the Forward ALL softkey

• Press the Messages button

To receive calls again:

• Press the Forward O sofkey again

Conference:

While on an active call:

• Press Conference button

• Dial the intended party, then press Conference

again

• Repeat to add additional parties

To remove participants from a conference:

• Press the More softkey, then press Show Details

• Use the navigation buttons to select a call and

press Remove

To conference in an existing call:

• From a connected call that is not on hold, press

Conference

• Press Active calls to select a held call

• Press Conference again to join the calls

Call History:

• Press Applications button

• Select Recents

• Select line to view

Directories:

Corporate Directory:

• Press Contacts Button

• Select Corporate Directory

• Perform search by name or extension

• Press search softkey

• Scroll to a listing and press the Dial button

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