Cisco 6901 Standard Manual de usuario

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Fax: 408 527-0883

Cisco Unified IP Phone 6901 and

6911 User Guide for Cisco Unified

Communications Manager 8.6 (SCCP

and SIP)

Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) iii

Contents

Your Phone 1

Cisco Unified IP Phone 6901 1

Phone Connections 1

Buttons and Hardware 3

Hookswitch 4

Cisco Unified IP Phone 6911 5

Phone Connections 5

Buttons and Hardware 7

Paper Label 9

General Phone Information 9

Footstand 9

Phone Display Viewing Angle 10

Handset Rest 12

Power-Saving Mode 13

Messages 15

Voice Messages 15

Personalize Your Voicemail 15

Check for Voice Messages 15

Listen to Voice Messages 16

Calling Features 17

Agent Greeting 17

Auto Answer 17

Auto Answer with Your Speakerphone 17

Auto Barge 17

Call Forward All 17

Forward Calls on Your Phone 18

Call Pickup 19

iv OL-24581-01

Answer a Call Using Pickup 19

Answer a Call Using Group Pickup and a Group Pickup Number 19

Call Waiting 20

Respond to a Call Waiting Notification 20

Codes 20

Place a Call Using a Client Matter Code 20

Place a Call Using a Forced Authorization Code 20

Conference 21

Set up a Conference Using Hookflash 21

Drop a Party from a Conference Using Hookflash 21

Set Up a Conference 22

Hookflash 22

Use Hookflash to Activate Features 22

Hold 22

Hold and Resume a Call 22

Meet Me 23

Host a Meet Me Conference 23

Join a Meet Me Conference 23

Monitoring and Recording 23

Multilevel Precedence and Preemption 23

Mute 24

Mute Your Phone 24

Plus Dialing 24

Dialing an International Number 25

Redial 25

Redial a Number 25

Shared Lines 25

Speed Dial 26

Place a Call with a Speed Dial Button 26

Transfer 26

Transfer a Call to Another Number Using the Hookflash 27

Transfer a Call to Another Number Using the Transfer Button 27

Swap Between Calls Before Completing a Transfer 27

Web Dialer 27

Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) v

Use Web Dialer with Cisco Directory 27

Set Up, View, or Change Web Dialer Preferences 28

Sign Out of Web Dialer 28

User Options 29

User Options Web Pages 29

Device 30

Select a Device From the User Options Web Pages 30

Line Settings 30

Speed Dial on the Web 31

User Settings 32

Change Your Browser Password 32

Change Your PIN 32

Change the Language for Your User Options Web Pages 33

Plugins 33

Access Plugins 33

FAQs and Troubleshooting 35

Frequently Asked Questions 35

Troubleshooting Tips 35

Conference 36

User Options 36

Product Safety, Security, Accessibility, and Additional Information 37

Safety and Performance Information 37

Power Outage 37

Cisco Product Security 37

Accessibility Features 37

Cisco One-Year Warranty 39

Cisco One-Year Limited Hardware Warranty Terms 39

Index 41

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Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 1

Your Phone

This chapter describes the features of the Cisco Unified IP Phones 6901 and 6911.

Cisco Unified IP Phone 6901

The Cisco Unified IP Phone 6901 provides these features:

•Phone connections

•Buttons and hardware

Phone Connections

For your phone to work, it must be connected to the corporate IP telephony network. Your system

administrator can help you connect your phone.

2OL-24581-01

1Slot for Ethernet cable. 4Network port (10/100 SW) connection. IEEE

802.3af power enabled.

2Handset connection. 5DC adaptor port (DC48V).

3Slot for handset cable. 6Slot for DC adaptor cable.

195792

Your Phone

Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 3

Buttons and Hardware

195793

4OL-24581-01

Hookswitch

The hookswitch button is located on the cradle rest of your phone. You can press and quickly release

the hookswitch button to activate features (hookflash) on your phone. Your administrator can set up

the hookswitch timer.

1Hookswitch Activates the features (hookflash) on your phone.

2Hold button Places a connected call on hold.

3Redial button Dials the last dialed number.

4Line button Allows you to pick up a second incoming call. The Line button LED indicates

the call status.

Allows you to answer a ringing call and swap between two calls on the same

line. Also, you can use the line button to create a new call when the phone is

idle. The LED associated with the line button lights up to reflect the line status.

Color LEDs indicate the line state:

•Green, steady—Active call

•Green, flashing—Held call

•Amber, Flashing—Incoming call

•Amber, steady—Call forward all activated

•Red, steady—Remote line in use (shared line)

•Red, flashing—Remote line on hold

5Volume button Controls the handset and the ringer volume (on hook).

6Keypad Allows you to dial phone numbers.

7Handset with

light strip

Lights up to indicate a ringing call (flashing red) or a new voice message

(steady red).

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