Cisco 504 Manual de instrucciones

Nomis Connections, Connections House, 11a Kings Road, Fleet, Hampshire, GU51 3AA

0844 880 9900 0844 880 0009 sales@nomisconnections.co.uk www.nomisconnections.co.uk | www.businessvoipsystems.co.uk

Cisco 504 IP Phone

Quick User guide

Produced by:

The Nomis Support Desk

0844 880 0018

support@nomisconnections.co.uk

Nomis Connections, Connections House, 11a Kings Road, Fleet, Hampshire, GU51 3AA

0844 880 9900 0844 880 0009 sales@nomisconnections.co.uk www.nomisconnections.co.uk | www.businessvoipsystems.co.uk

Contents

Contents ....................................................................................................................................2

Your phone’s display and buttons ..............................................................................................3

Making calls...........................................................................................................................................5

Redial.....................................................................................................................................................5

Speed Dials............................................................................................................................................5

Taking calls............................................................................................................................................5

Accessing voicemail...............................................................................................................................6

Main call handling features ........................................................................................................7

Hold .......................................................................................................................................................7

Unattended Call Transfer - to simply transfer a call................................................................................7

Attended Call Transfer - to ask the person first to accept the call...........................................................7

Other call handling services ...................................................................................................................7

Cisco 504 IP Phone | Quick User guide

Page 3of 7

Your phone’s display and buttons

1) Handset - pick up to answer or make calls.

2) Message Waiting Indicator. When lit:

Red - you have a new voice mail message.

Flashing red - you have an incoming call.

3) Screen. Typically, this will display the:

Date and time

Phone station name

Line extensions

Softkey options

Startup logo and screen saver.

4) Line keys. These indicate the status of the phone line:

Cisco 504 IP Phone | Quick User guide

Page 4of 7

Green: Line is idle.

Red (steady): Line is active or in use.

Red (blinking): Line is on hold.

Amber: Line is unregistered (cannot be used).

Flashing Amber: The phone is not connected to the network.

5) Softkey buttons. Press to perform the action shown directly above it on the screen e.g. Redial.

6) Navigation button. Press up or down to scroll through menu items on the screen.

7) Messages button. Press to access voicemail (once set up by the system administrator).

8) Hold button. Press to put a call on hold.

9) Set-up button. Reveals a menu from where you can configure features and preferences –e.g

directories, call history, set up functions such as call forwarding and phone status information.

10) Mute button. Press to turn on or off. When the phone is on Mute, the button glows red. A flashing

red mute button indicates the phone has no network connection.

11) Volume button. Press + to increase or –to lower the volume level of the handset, headset or

speaker (when the phone is off-hook) or ringer (when the phone is on-hook).

12) Headset button. Press to turn on or off. When the headset is on, the button glows green.

13) Speaker button. Press to turn on or off. When the speaker is on, the button glows green.

14) Keypad. Press keys to dial phone numbers, enter letters, and choose menu items.

Cisco 504 IP Phone | Quick User guide

Page 5of 7

Making calls

There are three ways to make calls on the Cisco 504. You can:

lift the handset or

push the headset button or

push the speaker button.

When you hear the dial tone, enter your number and push Dial to call.

Note: You don’t need to dial 9 first to get an outside line.

Redial

To call a number you’ve called before, press the Redial soft key. Use your navigation button to scroll to

the number you want to dial.

Speed Dials

You should always set up and manage all speed dials through the Horizon Portal to make sure they're

not deleted every time you run a system upgrade or firmware refresh. To set up speed dials, see your

Horizon Portal guide.

Taking calls

You can answer a call on the Cisco 504 in three ways:

lift the handset or

push the headset button with the handset still on the phone or

push the speakerphone button with the handset still on-hook.

Taking more than one call

You can take up to three calls on your line, if you have Call Waiting activated –check with your system

administrator. You’ll know if there’s a second incoming call by:

the second line button flashing red or

Cisco 504 IP Phone | Quick User guide

Page 6of 7

the over-display light flashing red or

a single beep from the handset.

To switch to the second call –putting the first caller on hold:

Press the flashing red line button.

Press the button again to get back to the first caller.

Accessing voicemail

If you have voicemail, the red strip light above the display will light up. To get to your messages:

key in your Company Voice Portal number

then type in your Voice Portal passcode followed by #.

Cisco 504 IP Phone | Quick User guide

Page 7of 7

Main call handling features

Hold

Pushing the Hold softkey puts the caller on hold with music. To return to the original caller, press the

flashing red line button for that call.

Unattended Call Transfer - to simply transfer a call

Press Transfer soft key + the extension.

When the person answers, press the Transfer soft key again and hang up.

Attended Call Transfer - to ask the person first to accept the call

Press Transfer soft key when a call is in progress. You’ll hear a secondary dial tone.

Dial the number to which you want to transfer the call.

When the person answers, ask whether they want to take the call.

If yes, press the Transfer soft key and hang up.

If no, press the Transfer soft key to return to the original caller.

Other call handling services

To set up facilities like Call Pickup, Call Forward, Hunt Groups or Conferencing, ask your system

administrator.

Otros manuales para 504

Tabla de contenidos

Otros manuales de Teléfono IP de Cisco

Cisco

Cisco 7965 Manual de usuario

Cisco

Cisco SPA 303 Manual de usuario

Cisco

Cisco DATAVOX 7941 Manual de usuario

Cisco

Cisco Small Business SPA514G Manual de instrucciones

Cisco

Cisco 7975G - Unified IP Phone VoIP Guía de inicio rápido

Cisco

Cisco Unified 8961 Manual de usuario

Cisco

Cisco 7931G - Unified IP Phone VoIP Manual de usuario

Cisco

Cisco 6961 - Unified IP Phone Standard VoIP Guía de referencia

Cisco

Cisco Small Business Pro SPA 504G Manual de instrucciones

Cisco

Cisco 8811 Manual de usuario

Cisco

Cisco 8811 Guía de solución de problemas

Cisco

Cisco SPA525G - Small Business Pro IP Phone VoIP Manual de usuario

Cisco

Cisco 7940/7960 Manual de usuario

Cisco

Cisco 8811 Manual de usuario

Cisco

Cisco 8811 Manual de usuario

Cisco

Cisco Unified 6921 Manual de usuario

Cisco

Cisco 7945G - Unified IP Phone VoIP Manual de usuario

Cisco

Cisco Cisco 7940 Manual de usuario

Cisco

Cisco SPA 303 Series Manual de usuario

Cisco

Cisco 7975G - Unified IP Phone VoIP Guía

Cisco

Cisco Webex 840 Manual de usuario

Cisco

Cisco 8800 Series Manual de usuario

Cisco

Cisco 7841 Hoja de especificaciones

Cisco

Cisco WIP310 - iPhone Wireless VoIP Phone Manual de usuario

Manuales populares de Teléfono IP de otras marcas

Alcatel

Alcatel 4028 Manual de usuario

Polycom

Polycom Polycom VVX 600 Manual de usuario

Polycom

Polycom SoundPoint IP 450 Manual de usuario

Polycom

Polycom SoundPoint IP 650 Manual de usuario

Proximus

Proximus Maestro 3016 IP Manual de usuario

Fanvil

Fanvil X4 Manual de usuario

Snom

Snom 320 Manual de usuario

Yealink

Yealink Yealink SIP-T46G Manual de usuario

Avaya

Avaya 4625SW Manual de usuario

Yealink

Yealink SIP-T52S Manual de usuario

Nortel

Nortel 1140E Manual de usuario

Nexotek

Nexotek NT-P500 Manual de usuario

Avaya

Avaya Integral 5 R3.0 Manual de usuario

GE 28320EE2 - Dect 6.0 InfoLink 2 Manual de usuario

Avaya

Avaya 4600 Series Manual de servicio

Mitel

Mitel MIVOICE OFFICE 400 6940 SIP Manual de usuario

Nortel

Nortel i2050 Manual de usuario

Fiberme

Fiberme FAP260 Series Manual de usuario