Canon Pro9500 Mark II Series Manual de usuario

How to Use This Manual Printing This Manual

MC-3646-V1.00

Basic Guide

Describes the summary of this

product.

Advanced Guide

Describes the detailed function

of this product.

Troubleshooting

Digital Photo Printing

Guide

Page 1 of 541 pagesCanon Pro9500 Mark II series On-screen Manual

How to Use This Manual

Printing This Manual

Printing on DVD/CDs

MP-3158-V1.00

dvanced Guide

Contents

Safety Precautions

Overview of the Printer

Main Components

Printing Photos / Documents

Printing Photos (Easy-PhotoPrint EX)

Printing Documents (Windows)

Printing Documents (Macintosh)

Other Usages

Printing Photos from a PictBridge Compliant

Device

Solution Menu and My Printer

Loading Paper

Routine Maintenance

Replacing an Ink Tank

When Printing Becomes Faint or Colors Are

Incorrect

Maintaining Ink Quality

Cleaning the Paper Feed Rollers

Opening the Maintenance Screens

Appendix

Legal Limitations on Use of Your Product and

Use of Images

Tips on How to Use Your Printer

Page 2 of 541 pagesPro9500 Mark II series Basic Guide

Advanced Guide Troubleshooting

Contents > Safety Precautions

Safety Precautions

Please read the safety warnings and cautions provided in this manual to ensure that you use the printer

safely. Do not attempt to use the printer in any way not described in this manual. It causes unexpected

accident, fire, or electric shock.

Note

The power supply is AC100-240V 50/60Hz via AC power supply unit K30309.

Warning

The following are instructions that, if ignored, could result in death or serious personal injury

caused by incorrect operation of the equipment. These must be observed for safe operation.

Choosing a

location Do not place the printer close to flammable solvents such as

alcohol or thinners.

Power

supply Never attempt to plug in or unplug the printer from the power

supply when your hands are wet.

Always push the plug all the way into the power outlet.

Never damage, modify, stretch or

excessively bend or twist the power

cord.Do not place heavy objects on

the power cord.

Never plug the printer into a power

socket that is shared with other

equipment (extension lead/cord, 2- or

3-way adapter, etc.).

Never use the printer if the power cord is bundled or knotted.

If you detect smoke, unusual smells or strange noises around

the printer, immediately unplug the printer at the power supply

and call for service.

Periodically, unplug the printer and

use a dry cloth to wipe off any dust or

dirt collected on the plug and the

power outlet.If the printer is placed at

a location exposed to a lot of dust,

smoke, or high humidity, the dust

collected on the plug absorbs

moisture and may cause insulation

failure and fire.

If you hear thunder, disconnect the power supply of the printer

and refrain from using it.Leaving the printer plugged in may

cause fire, electric shock, or damage to the printer, depending

on the thunder storm.

Use the power cable included with the printer.

Cleaning the

printer Use a damp cloth to clean the printer.

Never use flammable solvents such

as alcohol, benzene or thinners.

If flammable solvents come in contact with

electrical components inside the printer, it

could cause a fire or electric shock.

Page 3 of 541 pagesSafety Precautions

Always unplug the printer from the power outlet before

cleaning the printer.

If you accidentally switch the printer on while cleaning it, you could

injure yourself or damage the printer.

Maintaining

the printer Do not attempt to disassemble or modify the printer. There are

no user serviceable parts inside the printer.

The printer contains high-voltage components. Never attempt any

maintenance procedure not described in this guide.

Do not connect other than recommended devices to the Direct

Print Port or cable connector on the printer.It could cause a

fire or electric shock.

Working

around the

printer

Do not use highly flammable sprays near the printer.

This could cause a fire or electric shock if the spray comes into contact

with electrical components inside the printer.

Caution

The following are instructions that, if ignored, could result in personal injury or material damage

caused by incorrect operation of the equipment. These must be observed for safe operation.

Choosing a

location Do not install the printer in a location that is unstable or

subject to excessive vibration.

Do not install the printer in locations that are very humid or

dusty, in direct sunlight, outdoors, or close to a heating

source.

To avoid the risk of fire or electric shocks, install the printer in

a location with an ambient temperature range of 5°C to 35°C

(41°F to 95°F) and humidity of 10% to 90% (condensation free).

Do not place the printer on a thick rug or carpet.

Do not place the printer with its back attached to the wall.

Power supply Ensure that the area around the

power outlet is kept clear at all times

so you can easily unplug the power

cord if necessary.

Never remove the plug by pulling on

the cord.

Do not use an extension lead/cord.

Working

around the

printer

Never put your hands or fingers in the printer while it is

printing.

When moving the printer, carry the printer at both ends.

Do not place any object on the printer.

Do not place metal objects (paper clips, staples, etc.) or

containers of flammable solvents (alcohol, thinners, etc.) on

top of the printer.

If any foreign object (metal or liquid) fall into the printer,

the

ower cord and call for service.

Page 4 of 541 pagesSafety Precautions

Do not transport or use the printer on a slant, vertically or

upside-down, as the ink may leak and damage the printer.

Print Heads

and ink tanks Keep ink tanks out of the reach of children.

In case ink is accidentally licked or swallowed, rinse out mouth or give

one or two glasses of water to drink.

If irritation or discomfort occurs, obtain medical advice immediately.

In case ink gets in contact with eyes, rinse with water

immediately.

In case ink gets in contact with skin, wash with soap and

water immediately.

If irritation to eyes or skin persists, obtain medical advice immediately.

Do not shake Print Heads or ink tanks.

Ink may leak out and stain clothing or the surrounding area.

Never touch the electrical contacts on

a Print Head after printing.

The metal parts may be very hot and could

cause burns.

Do not throw ink tanks into fire.

Do not attempt to disassemble or modify the Print Head and

ink tanks.

Do not handle the Print Head and ink tanks roughly such as

applying them excessive pressure or dropping them.

Do not rinse or wipe the Print Head

and ink tanks.

Once you have installed the Print Head and ink tanks, do not

remove them unnecessarily.

Note when you place the printer near other electrical appliances such as fluorescent lamps

Place the printer at least 5.91 inches / 15 cm away from other electrical appliances such as

fluorescent lamps. If the printer is placed closer to those, it may not be able to work properly due to

fluorescent noises.

When you disconnect the power plug

When you disconnect the power plug, always press the Power button and be sure that the Power

lamp (in blue) has gone out. If you disconnect the power plug from the power outlet when the Power

lamp lights or flashes, the Print Head cannot be protected and you may not be able to print later.

Page top

Page 5 of 541 pagesSafety Precautions

Advanced Guide Troubleshooting

Contents > Overview of the Printer

Overview of the Printer

This section shows the component names of the printer and describes their functions.

Main Components

Front View

Rear View

Inside View

Page top

Page 6 of 541 pagesOverview of the Printer

Advanced Guide Troubleshooting

Contents > Overview of the Printer > Main Components

Main Components

Front View

Rear View

Inside View

Front View

(1) Top Cover

Open to replace the ink tanks or to remove jammed paper inside the printer.

(2) Paper Guide

Slide to align with the left side of the paper stack.

(3) Rear Tray

Load various sizes or types of paper which you can use on the printer. Two or more sheets of the same

size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.

See Loading Paper in the Rear Tray and Media Types You Can Use.

(4) Paper Support

Open to load paper in the Rear Tray.

(5) Feed Slot Cover

Prevents anything from falling into the Feed Slot.

Open it to slide the Paper Guide, and close it before printing.

(6) Inner Cover

Close it when printing on paper.

(7) Direct Print Port

Connect a PictBridge compliant device such as a digital camera to print directly.

See Printing Photos from a PictBridge Compliant Device.

Warning

Do not connect any equipment other than PictBridge compliant devices to the Direct Print

Port of the printer. This may cause fire, electric shock, or damage to the printer.

Important

Do not touch the metal casing.

Page 7 of 541 pagesMain Components

(8) Front Tray

Printed paper ejects here. Open it before printing.

Load paper in the Front Tray to print on large size paper, such as 14" x 17" / 36 x 43 cm paper, or on thick

paper.

See Loading Paper in the Front Tray and Media Types You Can Use.

(9) Front Tray Extension

Pull out to support paper. Pull it out before printing.

(10) Power button

Press to turn the power on or off.

Important

Disconnecting the power plug

When disconnecting the power plug after turning off the power, be sure to confirm that

the Power lamp is not lit. If the power plug is disconnected from the wall outlet while the

Power lamp is lit or flashing, the printer may become unable to print properly since the

Print Head is not protected.

Note

When the power is turned on, the printer may start mixing the ink to maintain ink quality (for

about 10 seconds to 3 minutes).

See Maintaining Ink Quality.

Auto power off feature

You can set the printer to turn off automatically when no print data is sent for a certain

interval.

Specify this setting in the Maintenance sheet of the printer driver setup window

(Windows) or in the Canon IJ Printer Utility (Macintosh).

For details on the settings, refer to the on-screen manual:

dvanced Guide.

(11) Power lamp

Lights blue after flashing when the power is turned on.

(12) RESUME/CANCEL button

Press to cancel a print job in progress. You can press this button after resolving a printer error to dismiss

an error message and resume printing.

(13) Alarm lamp

Lights or flashes orange when an error, such as paper-out or ink-out, occurs.

Note

Power and Alarm lamps

You can check the status of the printer by the Power and Alarm lamps.

- Power lamp is off: The power is off.

Page 8 of 541 pagesMain Components

- Power lamp lights blue: The printer is ready to print.

- Power lamp flashes blue: The printer is getting ready to print, or printing is in progress.

- Alarm lamp flashes orange: An error has occurred and the printer is not ready to

print.For details, refer to "Troubleshooting" in the on-screen manual:

dvanced Guide.

- Power lamp flashes blue once and Alarm lamp flashes orange once alternately: An

error that requires contacting the service center may have occurred.For details, refer to

"Troubleshooting" in the on-screen manual:

dvanced Guide.

(14) Front Feed button

Press it when feeding paper from the Front Tray. You can check the printer status by the indication of the

Front Feed button when feeding paper from the Front Tray.

See Loading Paper in the Front Tray.

Note

Indication of the Front Feed button

- Front Feed button flashes quickly (two flashes at a time): The printer is ready to load

paper in the Front Tray. Load paper in the Front Tray properly.

- Front Feed button flashes slowly (one long flash at a time): The printer is ready to feed

paper from the Front Tray. Start printing.

- Front Feed button is not lit: The printer is set to feed paper from the Rear Tray.

- Front Feed button lights: The printer is set to feed paper from the Front Tray.

Rear View

(15) Front Feed Support button

Press to open the Front Feed Support.

(16) Front Feed Support

Open it when feeding paper from the Front Tray.

(17) V-shaped Support

Open to support paper when feeding paper larger than A4 size from the Front Tray.

(18) Power Cord Connector

Plug in the supplied power cord.

(19) Wheels

Used to move the printer. Lift up the front of the printer to move it back and forth.

(20) USB Port

Plug in the USB cable to connect the printer with a computer.

Important

Do not touch the metal casing.

Do not plug in or unplug the USB cable while printing.

Inside View

Page 9 of 541 pagesMain Components

(21) Ink lamp

Lights or flashes red to indicate the ink tank status.

See Checking the Ink Status.

(22) Print Head Lock Lever

Locks the Print Head into place.

Important

Do not raise this lever after installing the Print Head.

(23) Print Head Holder

Install the Print Head.

Note

For details on installing the Print Head and ink tanks, refer to the printed manual: Getting

Started.

Page top

Page 10 of 541 pagesMain Components

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