Canon iPF500 - imagePROGRAF Color Inkjet Printer Manual
LFP Technical Information Sheet
Title: How to Retrieve Printer Status Information
This document describes how to retrieve status information from the printer.
Printers connected to a computer running GARO printer driver and Windows OS (2000, XP,
2003 Server, Vista 32/64-bit)
1. Install GARO Status Monitor1in your system. Go to “Start” menu, and select “Printers and Faxes” to
open Printer selection window. Double click on the printer’s icon.
Model: iPF500, iPF600, iPF700, iPF5000, iPF5100, iPF6100, iPF8000, and iPF9000
Note:This information is intended for end users.
1Normally this application is automatically installed when the printer driver for imagePROGRAF printer is installed in the system. To verify you
have the GARO Status Monitor installed, open “Printing Preferences” of the printer driver, and click on “Status Monitor” button under “Main” tab.
If you see a Window showing “GARO Status Monitor” in the Window title bar, you have the GARO Status Monitor installed.
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LFP Technical Information Sheet
2. The printer driver queue window opens.Select “Printing Preferences”under “File”menu.
3. Click on“Status Monitor” button.
4. The Status Monitor window opens.
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How to Retrieve Printer Status Information
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Canon USA, Inc., Large Format Printer Division, Sales Support
LFP Technical Information Sheet
Click on“Status”tab, and click on “Status Display” button.
5. “Acquiring Information” message appears for a few moments, and the status display window2
opens. Scroll down to find information needed.
2This status information content is opened in Notepad.exe application. This information can be saved in .txt file by saving the displayed
information from Notepad, or click on “Status Saving” button in GARO Status Monitor.
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How to Retrieve Printer Status Information
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Canon USA, Inc., Large Format Printer Division, Sales Support
LFP Technical Information Sheet
Printers connected to a computer running GARO printer driver and Mac OS X
When the printer driver for imagePROGRAF printers are installed on a computer running Macintosh OS,
GARO Printmonitor application is automatically installed.
1. Locate GARO Printmonitor and double click on the icon. Enter “GARO Printmonitor” in the search
bar to search your computer. Alternatively, the application can be found in Hard Disk Root Æ
Library ÆPrinters ÆCanon ÆGARO ÆUtilities folder.
2. Once GARO Printmonitor is started, the current default printer queue window is displayed. Go to
“Printer” menu, and select “Utility…” The“Utility” tab in the printmonitor opens.
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How to Retrieve Printer Status Information
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Canon USA, Inc., Large Format Printer Division, Sales Support
LFP Technical Information Sheet
3. Click on“Information”tab.
4. Click on“Status Display/Saving”button.
5. Select “Display Text” to display the printer status, or “Save File” to save the content into a plain text
file.
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How to Retrieve Printer Status Information
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Canon USA, Inc., Large Format Printer Division, Sales Support
LFP Technical Information Sheet
6. Displayed status looks like this. Scroll down to find information needed.
Printers Not Connected with GARO printer driver (such as 3rd party RIP)
The GARO Status Monitor (PC) or GARO Printmonitor (Mac) is necessary to retrieve printer status from a
host computer. For 3rd party software, most will not be able to retrieve the information from the host
computer, and the print status information must be printed on the printer from the printer’s control panel.
To execute “Status Print”, press “Menu” to go to menu, and press Åor Æbutton to find “Test Prints” and
press È. Press Åor Æto find “Status Print”and press È. The printer will prompt “Yes”, and press “OK”button
to execute the Status Print.
Technical Support
Please call 1-800-423-2366 if you have difficulty getting printer status information. The number is open
Monday through Friday, between 8 A.M. to 8 P.M. Eastern Standard Time, except holidays. Please have your
serial number ready when you call.
© 2007 Canon USA, Inc. This technical information document has
been issued by Canon USA, Inc. and is intended to inform users of the
latest technical information for reference purposes. The information
in this document and specifications are subject to change without
notice. Canon USA, Inc. is not responsible for any editorial typos or
omissions in this document.
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Canon USA, Inc., Large Format Printer Division, Sales Support
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