Canon PIXMA MP500 Manual de usuario

PIXMA MP500

SERVICE

MANUAL

Canon

shall be retained for reference purposes byAuthorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.

This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the

product. When changes are made to the contents of the manual, Canon will release technical information when

necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product

is used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

language without the written permission of Canon Inc., except in the case of internal business use.

󲩷

CANON INC.

Inkjet Device Quality Assurance Div. 2

451, Tsukagoshi 3-chome, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8530, Japan

󲩷

I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the PIXMA MP500:

Part 1: Maintenance

Information on maintenance and troubleshooting of the PIXMA MP500

Part 2: Technical Reference

ew technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA MP500

Part 3: Appendix

Block diagrams and pin layouts of the PIXMA MP500

Reference:

This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the graphics in

the separate Parts Catalog.

II. TABLE OF CONTENTS

Part 1: MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by

Service Engineer

1-2. Customer Maintenance

1-3. Product Life

1-4. Special Tools

1-5. Serial Number Location

2. LIST OF ERROR DISPLAY / INDICATION

2-1. Operator Call Errors

2-2. Service Call Errors

2-3. Other Error Messages

2-4. Warnings

2-5. Troubleshooting by Symptom

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

3-2. Special Notes on Repair Servicing

3-3. Adjustment / Settings

(1) Paper feed motor adjustment

(2) Grease application

(3) Waste ink counter setting

(4) User mode

(5) Service mode

Service test print

EEPROM initialization

Waste ink counter reset

Destination settings

Waste ink amount setting

Button and LCD test

3-4. Verification Items

(1) Service test print

(2) EEPROM information print

4. MACHINE TRANSPORTATION

Part 2: TECHNICAL REFERENCE

1. NEW TECHNOLOGIES

2. CLEANING MODE AND AMOUNT OF INK PURGED

3. PRINT MODE

4. FAQ (Problems Specific to the MP500 and Corrective Actions)

Part 3: APPENDIX

1. BLOCK DIAGRAM

2. CONNECTOR LOCATION AND PIN LAYOUT

2-1. Logic Board Ass'y

2-2. Print Beam Board / PictBridge Board

2-3. Card Slot Board (Card Slot Unit)

2-4. Operation Panel Board

2-5. Carriage Board (Print Head Connector)

3. PIXMA MP500 SPECIFICATIONS

4. PRINT MEDIA SPECIFICATIONS

art 1

MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and

Replacement Consumables by Service Engineer

(1) Adjustment

Note: DO NOT loosen the red screws at both ends of the carriage shaft, securing the print head position, as they are

not re-adjustable.

The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor

unit.

*1:Only for CD / DVD printing supported regions.󲩷

Adjustment Timing Purpose Tool Approx.

time

Destination

settings (EEPROM

settings)

At logic board ass'y

replacement To set the destination. None.

Perform in the

service mode.

1 min.

Waste ink counter

resetting

(EEPROM

settings)

- At logic board

replacement

- At waste ink absorber

replacement

To reset the waste ink counter. None.

Perform in the

service mode.

1 min.

Waste ink amount

setting At logic board replacement To set the waste ink amount to

the waste ink counter. None.

Perform in the

service mode.

2 min.

󲩷 Paper feed motor

position

adjustment

At paper feed motor

replacement To adjust the belt tension.

(Position the paper feed motor

so that the belt is stretched

tight.)

None. 5 min.

CD / DVD

detection sensor

light volume

correction*1

- At logic board

replacement

- At carriage unit

replacement

To correct the light volume for

the CD / DVD detection sensor. None.

Perform in the

service mode.

2 min.

󲩷 Grease application - At carriage unit

replacement

- At PR shaft ass'y

replacement

- At CL base or CL gear

replacement

- To maintain sliding properties

of the carriage shaft and the

lift cam shaft.

- To protect the machine's

sliding portions (gears).

FLOIL KG-

107A 1 min.

New Ink system

function check - At logic board

replacement

- At platen unit

replacement

- At carriage unit

replacement

To maintain detection

functionality for presence of the

ink tanks and each ink tank

position.

None.

Perform in the

service mode.

1 min.

󲩷 LCD language

settings At logic board replacement To set the language to be

displayed on the LCD. None.

Perform in the

user mode.

1 min.

Document pressure

sheet position

adjustment

- At document cover unit

replacement 󲩷None. 2 min.

1-1

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this machine that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

1-2. Customer Maintenance

Adjustment Timing Purpose Tool Approx.

time

Print head

alignment At print head replacement. To ensure accurate dot

placement. - Machine buttons

- Computer

(automatic settings

via the MP driver)

3 min.

Print head

cleaning When print quality is not

satisfying. To improve nozzle conditions. - Machine buttons

- Computer (settings

via the MP driver)

1 min.

Print head deep

cleaning When print quality is not

satisfying, and not improved by

print head cleaning.

To improve nozzle conditions. - Machine buttons

- Computer (settings

via the MP driver)

2 min.

Ink tank

replacement When an ink tank becomes

empty. ("No ink error" displayed

on the monitor, or short flashing

of an ink tank LED)

----- ----- 2 min.

Paper feed roller

cleaning When paper does not feed

properly. To clean the paper feed

rollers. Machine buttons 2 min.

CD / DVD print

position

adjustment

At CD / DVD printing, when

necessary. To correct CD / DVD print

position. Computer (application

software) 5 min.

Bottom plate

cleaning When the back side of the paper

is smeared. To clean the platen ribs. - Plain paper

- Computer (settings

via the MP driver)

1 min.

ASF sub- roller

cleaning When the paper fed from the

ASF is smeared due to ink mist

attached to the ASF sub-rollers.

To clean the ASF sub-rollers. - Plain paper

- Machine buttons

(paper feed roller

cleaning)

[See Part 2, 4. FAQ,

How to make and

set the ASF sub-

roller cleaning

sheet, for details]

1 min.

Scanning area

cleaning When the platen glass is dirty. Clean the platen glass. None. 1 min.

1-2

1-3. Product Life

(1) Machine

Specified print volume (I) or the years of use (II), whichever comes first.

(I) Print volume: 12,000 pages

(II) Years of use: 5 years of use

(2) Print head

Print volume: 12,000 pages

Black 1,500 character pattern 5,400 pages

Color A4, 7.5% duty per color pattern 3,600 pages

A4, photo, borderless printing 300 pages

4 x 6, photo, borderless printing 2,200 pages

Postcard, photo, borderless printing 500 pages

Black 1,500 character pattern 5,400 pages

Color A4, 7.5% duty per color pattern 3,600 pages

A4, photo, borderless printing 300 pages

4 x 6, photo, borderless printing 2,200 pages

Postcard, photo, borderless printing 500 pages

(3) Ink tank (target value)

Pattern Ink tank used Print yield

Black text PGI-5BK Approx. 820 pages

Color chart CLI-8BK Approx. 2,000 pages

CLI-8Y Approx. 600 pages

CLI-8M Approx. 540 pages

CLI-8C Approx. 850 pages

Photo chart CLI-8BK Approx. 1,650 pages

CLI-8Y Approx. 310 pages

CLI-8M Approx. 290 pages

CLI-8C Approx. 430 pages

󲩷

Black text: When printing the Canon standard pattern (1,500 characters per page) on A4 size plain paper, with the

default settings in the Windows XP driver, using Word 2003.

Color chart: When printing the ISO/JIS-SCID N5 pattern on A4 size plain paper in bordered printing, with the

default settings in the Windows XP driver, using Photoshop 7.0.

Photo chart: When printing the Canon standard pattern on 4" x 6" Photo Paper Plus Glossy in borderless printing,

with the default settings in the Windows XP driver, using Windows XP Photo Printing Wizard.

The print yield in the table above is an average value measured in continuous printing, using the ink tank

immediately after it is unsealed, until the ink is out. Ink yield may vary depending on texts and photos printed,

application software, print mode, and type of paper used.

When the machine is turned on and while printing, each ink may be used for protecting the print head and

maintaining print quality.

1-3

1-4. Special Tools

1-5. Serial Number Location

On the carriage flexible cable holder (visible on the right of the carriage after the machine is turned on, the scanning

unit is opened, and the carriage moves to the center).

Name Tool No. Application Remarks

FLOIL KG-

107A QY9-0057-

000 To be applied to the sliding portions of the

carriage shaft and lift cam shaft. In

common

with the

S500

and

S520.

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